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MyChoice Home Loans

MyChoice Home Loans

 Verifiedmychoicehomeloans.com.au
MyChoice Home Loans
5.0

153 reviews

Positive vs Negative
100%0%
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Average Loan Term28.7 years
Transparency ?
5.0
Customer Service
5.0
Application Process
4.9

 AI reviews summary 

Pros
Guidance for first-home buyers: Brokers provide patient and supportive education on the purchasing and building process, helping those with limited knowledge navigate complex steps.
Communication and responsiveness: The team maintains clear and consistent updates via phone and email, ensuring inquiries are answered promptly and clients are never left in the dark.
Management of complex cases: Brokers successfully advocate for clients in difficult situations, including single-parent applications, low valuations, and complex construction loan requirements.
Stakeholder coordination: Staff proactively manage the relationship between lenders, builders, and vendors to streamline documentation and prevent delays in land and build projects.
Verdict

The service is highly regarded for its ability to simplify the home-buying process, particularly for first-home buyers and those with complex financial situations. Clients benefit from proactive communication and strong coordination between banks and builders, which effectively reduces the stress of construction and land financing.

153 reviews
5  Hayly K.  · Amy was a pleasure to work with to get my home! Forever grateful for Amy and all her effort for me and my two boys! Thank you! Amy!
5  Peter G.  · I had a great experience with Adam. He kept me in the loop and made it a nice and smooth process. Thank you!
5  Digler  · Andrew and MyChoice Home loans have been wonderful to work with, They have been quick and proactive to respond and I highly recommend them.
5  Kylie  · Thank you Zara for everything you have done for us to purchase our first home. You have been amazing every step of the way.
5  ibrahim s.  · I had great experience with andrew, always available for any enquiries. I highly recommend andrew from my choice home. Made my loan application super easy.
5  Trung T.  · We had a great experience with Zara throughout my home loan process. Many thanks Zara for your exceptional and professional customer service.
alek
alek
 

Amy provided exceptional service while assisting me with my house and land package. As a first-home buyer, I had limited knowledge of the process, but Amy was patient, knowledgeable, and supportive every step of the way. She clearly explained the purchasing and building process and was always available to answer my questions. Her professionalism and dedication made the experience positive and stress-free. Show reply

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Kahmen C
Kahmen C TAS
 

Angela McGowan has been amazing as our broker! She always took the time to explain everything clearly and made sure we're always updated with any changes / progress. Ours took awhile due to title change etc but she made sure we're well looked after all the way! Show reply

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Harshila G.
Harshila G.
 

We had the pleasure of meeting the lovely Amy Marshall from MyChoice Homeloans at a Weeks Information evening. From the word go, Amy provided us with very helpful and useful information about the process of purchasing our first home. We have had a fantastic experience working with Amy, and her team, making the entire home loan process… Read more ·  1

stress-free and straightforward from start to finish. Amy is professional, knowledgeable, approachable, and always available to answer our questions and guided us through each step. Her clear communication, patience, and ongoing support made a potentially overwhelming process so much easier for us. We truly appreciated her dedication, allowing us peace of mind throughout the journey. We definitely highly recommend Amy, from MyChoice Homeloans, to anyone looking for a reliable, friendly, and professional mortgage broker. Thank you for making the whole experience such a smooth and stress-free one!

Many Thanks Drummond and Harshila

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Paula
Paula VIC
 

What a seemingly simple process this has been working with Sanda on my loan and such a quick turnaround. Thank you so much Sanda for making this seem so easy and your knowledge and understanding of what was best for me was exceptional. Show reply

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angele
angele VIC
 

Her expertise and dedication took a massive weight off my shoulders. If you are looking for a broker who genuinely cares about her clients and goes above and beyond, look no further than Sanda Vojnic Tunic Thank you so much for helping me secure my home. Show reply

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Annelize V.
Annelize V. WA 3 posts
   Verified

We had the absolute pleasure of working with Amy Marshall from Home Choice Home Loans, and she was nothing short of outstanding. Amy went above and beyond for us, consistently going the extra mile and even meeting with us after hours to fit in with our schedule. Her service was the best we have ever experienced – professional, patient, and… Read more ·  1

genuinely caring. She explained everything clearly, kept us updated at every step, and made the entire process so much less stressful. We truly felt supported from start to finish. We cannot recommend Amy highly enough – she is an absolute asset to Home Choice and we are so grateful for everything she did for us. #exceptional service

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Joanne
Joanne QLD 2 posts
   Verified

Where do I start! We have had the pleasure of working with Alexa Toms from My Choice Home Loans recently for our construction and land loan. Where other consultants said our situation was too hard, Alexa shined. Alexa took the time to explain every step, always prompt and patient with all my questions and ensured we have the best deal for our… Read more ·  1

future home. Alexa has a wealth of knowledge with build and land loans, ensuring our experience was stress free. We will be enjoying our new home but will definitely be looking to her for future loans. We are so thankful and grateful for all her support and work. Kind regards Jo and Chris Phillips

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Alice Taylor
Alice Taylor VIC 3 posts
 

Sabrina and Debbie are amazing women!! Nothing was ever too much and they both worked so tirelessly to get us our home loan. We are so thankful and appreciative of their professionalism, kindness and hard work. Show reply

Latest follow-ups

E Kenyi
E Kenyi NSW
 

Andrew was professional, knowledgeable and great communicater. He helped us throughout the process from the beginning until settlement. What my wife and I thought was impossible, Andrew made it look possible and gave us hope to build our dream… Read more ·  1

home. We couldn't be happier recommending Andrew to families and friends for financial guidance. Well done and great effort Andrew for your kind support to us.

 Follow-up  · I did not use other services Andrew advised us to leave everything under his care and we trusted him Settlement was successfully completed, all the necessary approval have been done and we are ready to build. once again. Once again great work Andrew.

In-depth reviews

Georgie Della
Georgie Della SA
 

Amy Marshall has been nothing short of amazing throughout our entire mortgage and home-buying journey. As first-time homebuyers, the process felt overwhelming at times, and there were countless questions, concerns, and decisions to navigate. From our very first conversation, Amy took the time to clearly explain every option available to us,… Read more ·  1

ensuring we understood the pros and cons of each pathway before making any decisions.

What truly sets Amy apart is her patience, professionalism, and genuine care for her clients. No question was ever too small or too silly and she was always available to provide guidance and reassurance whenever we needed it. She has an incredible ability to take what can be a complicated and stressful process and make it feel manageable, straightforward, and even exciting.

Throughout the entire process, Amy kept us informed every step of the way, proactively communicating updates and making sure nothing slipped through the cracks. Her attention to detail, industry knowledge, and dedication gave us complete confidence that we were in the best possible hands. We always felt like a priority, not just another client.

We cannot recommend Amy highly enough. If you're looking for a mortgage broker who is knowledgeable, trustworthy, responsive, and genuinely invested in achieving the best outcome for her clients, Amy is the person you want by your side. We are incredibly grateful for everything she did for us and wouldn't hesitate to recommend her to family and friends.

Katie-Lea
Katie-Lea 3 posts
 

I truly could not have wished for a more amazing experience than the one Amy provided at MyChoice Home Loans. As a single mum, I never thought owning my own home would be possible. The whole process felt overwhelming, completely out of reach, and I didn't know where to start. Amy was there every step of the way, guiding me with patience, kindness,… Read more ·  1

and expert knowledge. She explained everything clearly, answered all my questions (even the ones I thought were silly!), and made me feel supported from the very beginning. I honestly couldn't have done it without Amy. She believed in me when I struggled to believe in myself and worked tirelessly to help make my dream of home ownership a reality. Her communication was outstanding. She even gave up some of her own time on a weekend to reassure me and bring me back down to earth when I thought things weren't looking too good. Nothing was ever too much trouble. I am now about to start building my very first home, something I never thought I'd be able to say. I will be forever grateful for Amy's support and highly recommend her to anyone, especially first home buyers or single parents who think home ownership may be out of reach. Thank you, Amy, for helping make the impossible possible!

Ivan and Megan
Ivan and Megan SA 2 posts
   Verified

We engaged Amy at MyChoice Finance to explore the opportunity of leveraging the equity in our current home to build our next home for our growing family. From our very first conversation, Amy's personal approach and genuine care stood out. She wasn't just invested in helping us achieve our financial goals; she also took a real interest in our… Read more ·  1

family's journey and what we wanted to achieve for our future.

Throughout the entire process, Amy's communication was second to none. She kept us informed every step of the way, took the time to explain our options clearly, and always presented multiple solutions to ensure we could make informed decisions.

One of the standout aspects of working with MyChoice Finance has been their close collaboration with our builder. The turnaround times for documentation and approvals have been incredibly prompt, helping keep our build moving forward without unnecessary delays.

We are extremely grateful for Amy's professionalism, dedication, and personal approach, and would highly recommend Amy and the team at MyChoice Finance to anyone looking for expert guidance and exceptional service.

Find out how MyChoice Home Loans compares to other Home Loans

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Recent reviews

Olivia T
Olivia T SA
 

Amy Marshall from MyChoice Home Loans has been amazing! This is our first home and Amy has been ever so patient with us. She has gone above and beyond to get information from other departments and chase documents/information for us. We are extremely grateful for your support through this process. Anyone looking for a patient guiding hand please see Amy!! Show reply

Manisha
Manisha
 

Zara is an amazing broker. She is professional, genuinely caring and warm. Our process was smooth and she always answered any of our questions. Highly recommend! Show reply

Gemma and Miroslav
Gemma and Miroslav South Australia
 

Amy Marshall was an absolute pleasure to work with. She made us feel totally comfortable and answered all the silly questions we had. I have been recommending her to all my friends and family. It would have been a totally different experience without her. We love you so much Amy!!! Show reply

Brett O.
Brett O. QLD
 

Every so often, you come across a professional who truly stands out, and Angela McGowen is one of those people. Friendly, knowledgeable, and exceptionally helpful, Angela makes everything a breeze. Nothing is ever too much trouble, communication is excellent, and her responsiveness and genuine pride in what she does shine through at every step. … Read more ·  1

Her service is simply outstanding. If I could give 11/10, I would — and perhaps I just have!

An absolute pleasure to deal with. Incredible service, and a credit to her profession. Highly recommended!

Kirsty B
Kirsty B South Australia
 

I cannot speak highly enough of the service I have received from Amy Marshall. After two disheartening conversations with different brokers (from different firms) who made it clear that they were unwilling to put any extra thought or work into my complex situation, I was ready to give up on my plans. Then I was put onto Amy and she was a total… Read more ·  1

contrast from the very start. Warm, personable and highly knowledgeable, it has been an absolute pleasure to have her in my corner ready to advocate for my new build. As a single mother with 4 children her support has been invaluable and she has spent many hours listening and talking me through some very stressful moments. Please call her if you are needing someone who will go the extra mile and then some, she will take the time and care to understand your unique situation and execute the very best outcome on your behalf. She is a superstar!!

Muhammad
Muhammad South Australia
 

We had a fantastic experience with Zara Grobler. She made the entire loan process smooth and stress-free, kept us informed throughout, and was always available to answer our questions. Professional, knowledgeable and genuinely helpful. Highly recommend Zara to anyone looking for a great finance broker! Show reply

P Fairweather
P Fairweather
 

Andrew Bazi was great to deal with. He was very helpful, knowledgeable and happy to answer any questions we had. He kept us well informed and made the process straightforward. Would definitely recommend. Show reply

Holly
Holly TAS
 

We couldn’t recommend Angela McGowan highly enough! From the very beginning, Angela was incredibly thorough, on the ball and consistent throughout the entire process. Her communication was amazing, and she always kept us informed and made sure we understood what was happening every step of the way. Buying our first home was such a huge milestone… Read more ·  1

for us, and Angela worked so hard to help make it happen. She went above and beyond, and we honestly don’t think we could have done it without her.

Angela was absolutely amazing and truly the best broker we could have asked for. We are so grateful for everything she did for us and would 100% recommend her to anyone looking for a broker!

Esther C
Esther C SA 2 posts
 

Cannot speak higher of the service Zara Grobler provided for us. She was incredible and went above and beyond. We faced quite a few challenges along the way to securing our first home and Zara really helped us. We are forever grateful that we were able to work with Zara and have her guidance and knowledge supporting us through. Thank you Zara!!! This woman deserves a raise!!

Find out how MyChoice Home Loans compares to other Home Loans

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Janak S.
Janak S.
 

I can't recommend Pratik from McDonald Jones Home Loans highly enough! From our very first conversation, he made the whole home loan process feel simple and stress-free. He took the time to explain every option clearly, answered all our questions patiently (and there were many!), and always kept us updated at every step. What truly sets Pratik… Read more ·  1

apart is how genuinely he cares. He treated our goal of building a new home as if it were his own, and his knowledge, professionalism and quick responses gave us complete confidence throughout. Pratik isn't just a great broker, he's the kind of person who turns a big, daunting decision into an exciting journey.

Thank you, Pratik, for going above and beyond. You're an absolute asset to McDonald Jones, and we'd recommend you to anyone looking to finance their dream home!

Chezz
Chezz 5 posts
 

Amazing ten stars to Pratik (Pat) for exceptional service. Highly knowledgable, prompt, met all my needs immediately with my refinance, better interest rate than my big 4 bank who wouldn't negotiate on my home loan Thank you for assisting all aspects & my super speedy settlement! Definitely recommend My Choice Home loans especially Pratik. He was amazing! Show reply

Emily P.
Emily P.
 

We've recently done our home loan application through Zara at MyChoice. She has been fantastic! For first home buyers who knew nothing, its been an amazing help. She was patient, explained everything and really helped us through the whole process. Thanks so much Zara! Show reply

Phil
Phil 2 posts
 

Zara Grobler at MyChoice Home Loans have been great to deal with, each step of the way has been smooth and easy. Zara always ready to answer questions that arise, e.g. loan, refinancing, etc. Highly recommend! Thanks again Zara! PL Show reply

Brentt
Brentt SA
 

Highly recommend Zara and her team from my choice home loan . Thank you so much for all your support and guidance throughout the mortgage process, We truly appreciate your professionalism, patience, and dedication in helping us every step of the way. From the beginning until settlement you made the entire process smooth, stress-free and easy for… Read more ·  1

us to understand. Our experience with you has been excellent from start to finish.Thank you so much for helping make our dream of having our own home come true.

Jess A.
Jess A.
 

We can’t recommend Amy from MyChoice Home Loans highly enough. We’ve been in contact with Amy for the past two years, and throughout that time she has always made herself available to answer any questions we’ve had and guide us through each step of the process. Now that things are really getting to crunch time with our land and build, Amy has… Read more ·  1

been incredible. She has guided us every step of the way, explained everything clearly and made what could have been a very stressful process feel so easy.

We’ve always felt that Amy genuinely has our best interests at heart, and we really appreciate how approachable, knowledgeable and patient she has been throughout the entire journey.

We’re so grateful to have had Amy helping us through such a big and exciting time, and we wouldn’t hesitate to recommend her to anyone looking for a broker. Thank you so much, Amy!

tatenda s.
tatenda s. NSW 4 posts
   Verified

Andrew Bazis’ dedication and persistence made all the difference throughout our finance journey. He was patient, approachable and genuinely committed to helping us secure the right finance for our home and build. No matter what challenges arose, Andrew remained positive and responsive, always explaining things clearly and working tirelessly to… Read more ·  1

keep the process moving. We never felt like just another client—his support was personal, genuine and spirited.

Reaching this milestone is incredibly dear to us, and we know we would not be here without Andrew’s efforts. We are truly grateful and would recommend him to anyone seeking mortgage broking services.

Mohammed
Mohammed TAS
 

We had an excellent experience with MyChoice Home Loans, especially working with Angela McGowan as our mortgage broker. She was knowledgeable, professional, and guided us through every step of the home loan process. Angela was always available to answer our questions, explained everything clearly, and made what could have been a stressful… Read more ·  1

experience feel smooth and straightforward.

Thanks to her dedication and expertise, we secured a home loan that suited our needs. I highly recommend MyChoice Home Loans and Angela to anyone looking for reliable and professional mortgage services.

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