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MyOzMoney
Complaint
My Oz Money limit is $5000 any my balance hasnt gone past this but this fortnight the balance on my log in states $7500 I have not drawn this money it appears My Oz Money has drawn or scammed my account or has been hacked???
- Customer Service
- Application Process
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So Far, So Good.
Customer service was excellent as was the process. The proof will be ongoing customer service and what the process will be like when I want to pay out the loan. Overall pleased and would recommend it at this early stage.
- Application Process
- Timeliness
- Incentivised Review No
Hi Darryl,
It's really great to hear you're happy with our customer service and online process!...
Read more Thanks for the recommendation and for taking the time to share your experience.
Fast approval great service
Fast approval great service polite and respectful and helpful great percentage to pay back very satisfied with the loan and link to getting the loan and receive it as well
- Transparency
- Customer Service
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Hi Jonathon,
it's nice to hear you're happy with our rates and approval times....
Read more Thanks for taking the time to share your experience online!
Best loan website ever!
Really satisfied with outcome. Quick & easy online process with no headache or annoying phone calls. Happy with the rate I received, definitely recommended. I Would definitely come back if I'm in need of it.
- Incentivised Review No
Hi Tiff,
It's really great to hear you're happy with your MyOzMoney experience....
Read more Thanks for the review and recommendation. We look forward to helping you again next time!
Find out how MyOzMoney compares to other Personal Loans
Know better, choose better.
Beautiful
Had the very excellent experience with this service provider
I saw the add on Instagram and I needed money so applied that money they don’t need so much and after providing what they needed I was glad to get approved within minutes and money was in my account exceptional service
- Transparency
- Customer Service
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Hi Lessy,
We're happy to hear you had a great experience with us....
Read more Thanks for taking the time to leave a review. Have a great day!
Great service
Quick online application (my second loan with OzMoney) and money transferred to my bank account within an hour. Interest rates are higher than conventional lenders but its worth the extra in my view. Application fees very reasonable
- Transparency
- Customer Service
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Hi Russ,
It's nice to hear you had a fast experience and you're happy with our rates!...
Read more Thanks for choosing us and for taking the time to leave a review.
Excellent fast service
Everything was fast, approval, transfer. Great service and website is easy to use. Had a minor issue setting up password and staff were onto it quickly to resolve the issue.
- Transparency
- Customer Service
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Hi Shell,
We're happy to hear you had a fast experience and our team was able to help you out with your concern....
Read more Thanks for taking the time to leave a review!Related Articles
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got your back
brilliant people to interact with..they've had my back when i needed them..customer service is terrific .and when they say once approved it will be in your account that day they meen it..
- Incentivised Review No
Hi Dave and Leonie,
It's really nice to hear we were able to help you out during your time of need....
Read more Thank you for taking the time to share your MyOzMoney experience!
- 2 reviews
Highly recommended for a fast loan.
Really quick response, easy application, excellent customer service & money transferred straight to the account within minutes once approved. As with all loans, ensure you are able to pay it off.
- Transparency
- Customer Service
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Hi James,
We're happy to hear you had a fast experience with us!...
Read more Thanks for taking the time to leave a review.Find out how MyOzMoney compares to other Personal Loans
Know better, choose better.
Customer service at it’s best
I wasn’t offered the amount, I asked for but a comfortable one. I can use for want at this point of time.
So that was the pleasing part. And it was in my account the the very Same day. Now that’s what you call, Customer Service and Trust.
- Transparency
- Customer Service
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Hi Brian,
It's nice to hear we were able to help you out with your loan offer and you got your funds same-day....
Read more Thanks for choosing us and for sharing your experience!
Quick and hassle free service with great customer service experience.
Customer service was top notch, every single person over phone and email was quick and efficient and the rate I received was deserving.
Money came with in the day which helped me alot.
- Transparency
- Customer Service
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Hi Abhir,
It's nice to hear you're happy with your rate and customer service experience....
Read more Thanks for leaving a review!
Great service
I found the service to be quick, easy and hassle free. Highly recommended to anyone looking for a short term loan or line of credit. Funds transferred same day. Thank you Oz money.
- Transparency
- Customer Service
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Hi James,
You're very welcome! It's nice to hear you had a fast and hassle-free experience with us....
Read more Thanks for the review and recommendation - we really appreciate it!Find out how MyOzMoney compares to other Personal Loans
Know better, choose better.
Pre-approved for $15k limit then declined
Why bother offering a pre-approval if it’s then just declined. Crap company, don’t recommend at all.
Need to be more transparent than that really poor form.
Other reviews must be fake
- Transparency
- Customer Service
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Hi Jack,
We’re sorry to hear you were disappointed with the outcome of your application....
Read more The pre-approval is a conditional offer based on the information you have provided to us in the application. However, all applications are subject to further review and unfortunately, your application did not meet our responsible lending criteria. If you would like to discuss your application further, please get in touch with us on 1300 818 163. Hope to speak soon!
- 2 reviews
Easy, fast and hassle free
I found the service to be quick, easy and hassle free. I got what I wanted and would recommend to anyone if they are looking for a short term loan or a line of credit.
- Transparency
- Customer Service
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Hi Aaron,
It's great to hear you had a fast and hassle-free experience with us....
Read more Thanks for the recommendation and for taking the time to leave a review!Stress relief
I found this to be just in time, quick and so easy to do, communication was great and informative. Thank you so much you relieved a lot of financial stress.
- Incentivised Review No
Hi Jess,
You're very welcome! It's nice to hear were able to help you out just in time....
Read more Thanks for taking the time to share your experience online!Questions & Answers
Hi
Just wondering to know can i have loan up to 15000$ Without any payslips? What’s the process?
Hi Paris,
Thank you for reaching out!...
Read more We look at a range of factors such as your credit history, income, debt obligations and living expenses to give you a loan outcome tailored to your circumstances. In the process, we may need you to submit your payslip but if you'd like to discuss this further, please feel free to contact us on 1300 818 163 or send us an email at hello@ozmoney.com.au. Speak soon!
Just wondering when I have signed the loan, how soon will i get the money?
Hi Neva,
Thank you for reaching out....
Read more If you’ve been approved recently, the funds should be in your account real soon! The transfer times usually depend on which bank you are using. If you'd like to know more about it, you're free to call us on 1300 818 163. Speak soon.
If my credit limit has been approved for 10k and I only borrow 2k
Once I pay the 2k plus interest and account fees back so I’m owing nothing
Can I than close my account?
Hi Tom,
Thank you for your enquiry!...
Read more Yes, whatever amount you have used, even if it's lower than your approved credit limit, you may choose to close your account so long as you have successfully paid off all your outstanding balance. To request the termination of your account, you may call us on 1300 555 911 or send us an email at hello@myozmoney.com.au. You can also request this via your members portal. Cheers, Team MyOzMoneyGet an answer from our members and MyOzMoney representatives
Details
| Category | Personal Loans |
|---|---|
| Loan Amount | $2,000.00 to $25,000.00 |
| Loan Term | 0.25 to 3 years |
Extra Information
Contact info for MyOzMoney
| Mon | 8:00 am - 9:00 pm |
|---|---|
| Tue | 8:00 am - 9:00 pm |
| Wed | 8:00 am - 9:00 pm |
| Thu | 8:00 am - 9:00 pm |
| Fri | 8:00 am - 9:00 pm |
| Sat | 9:00 am - 9:00 pm |
| Sun | 9:00 am - 9:00 pm |
Great help and quick process
Really is as easy as they say
Simply... it just works like it should!
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Hi Janice,
We're sorry to hear about your experience....
Read more We tried calling you on Saturday but were unfortunately unable to reach you. If you could please check your inbox, we've sent you an email and hope to speak with you asap. You may also give us a call on 1300 669 059 at your earliest convenience. Hope to speak soon!