MyPhotoSocks
313 reviews
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I was a bit sceptical at the beginning of the viewer and the reel quality but they are genuinely good. They were a hit at our event. I highly recommend getting the crystal clear reels. The customer service is also very good. firstly they informed me straight away of any delays, they gave me clear options, and responded incredibly fast. I highly recommend! Show details
I bought a viewmaster and reels for my wife for Mother's Day. The viewmaster projector I received was a cheap knock off that doesn't even work. I can't get the reels to load inside it so it's completely useless. This company sucks! Do NOT BUY from them. Show details
Purchase a "Minime Throw Pillow Custom Face Teddy Personalised Photo Minime Pillow" for my partner's birthday - do not recommend. The quality of the pillow is cheap. I have to pay for $52AUD for the cheap quality pillow, and $15 priority shipment, which still takes 1 month to arrive. Show details
Reviews with attachments
Custom fridge magnet – Really cool and awesome product!! Really versatile as well! And on top of that their customer service team was amazing! Overall the entire buying experience with them was amazing! Thank you so much! Will definitely buy from you guys again in the future. Show details
Very dissapointed. Ordered personilsed family gifts, in a supposed to be Custom Wooden frame. NO, oit was $2.OO el cheapo. Plastic film instead of glass but it had a trade mark image on it, Show details
Would give 0 stars if possible. That is the lowest quality product ever the picture is extremely gritty. Such a waste of time and money. Took a really long time to arrive and also arrived damaged. Show details
Do not buy from this company! Terrible quality, not even socks just a piece of fabric cut in a leg shape. Disappointing as the picture is ok but useless as they can’t physically be worn. You would think a company call “my photo socks” could be trusted to provide you with socks! Have emailed the company for a refund.
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Faulty viewfinder and reels - small refund offered – If I could give a minus star review I would. Purchase view finder and 11 reels. First use and the view finder ripped all the reels. Contacted company and they offered me refund of $29 off a $129 order even though the item was faulty. Don’t buy from this company.
Positive reviews
Awsome company to use for personalised gifts have used them for the past two years and the customer service and product I’ve received are amazing… would highly recommended Show details
Puppy Cushion Love – Sara was just the best! So helpful. She sorted my images and the finished product was perfect. I wish I had asked for a bigger size though. Show details
Happy with Purchase – Happy with the underwear only thing is with the writing on the band it shows the stitching which was a little disappointing otherwise happy with purchase.
Negative reviews
I bought a jigsaw puzzle from this company, and it turned out to be a total scam—the product was nothing like advertised. After raising a chargeback with my bank, I had to demand a refund and threaten to follow through before MyPhotoStocks finally returned all of my money. This company is dishonest and untrustworthy. Buyer beware—don’t waste your time or money. Show details
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DO NOT BUY PYJAMAS Having been laughing at how I ordered a XXXL for my 6ft5 husband and they only fit my daughter who is a size 10. Impossible to contact for refund or return. Show details
We brought a view finder. It's really quite a cool gift idea. Quality of the images were not quite as good as i thought they would be but i didn't want to pay triple for the higher quality. If you have an image nice and close up they make the best pics. Far away ones as fuzzy and you can't make out facial recognitions. Could have been packaged… Read more
better as the storage boxes were all bent up. Quick delivery But all and all we will get a laugh out of gifting it.
Recent reviews
Product arrived broken and not as ordered. They even engraved the WRONG anniversary date on the box. I paid extra for the music function and recieved a broken photo box that doesn’t play music at all! Pictures broken before opening. I paid over $100 and this is absolute rubbish Show details
Ordered two items. One was out of stock which I was happy to wait for, but they didn’t send the item that was in stock. I had to contact them to ask where it was only to find out they have to post all items together or none at all, which was not stated. So it ended up being late for Father’s Day. Then the tshirt that I ordered was such bad… Read more
quality (material, graphics and stitching). When I complained they said that it states that the material is polyester so that’s my problem. I got a $10 refund for the bad graphics and stitching despite paying $40+ for it. Will never order from them again.
I would not recommend. I had made a late order in hopes to give as a gift and paid for the priority produce and shipping option to then find out it doesn’t include shipping so I had to pay for express shipping. I then find out that my order hadn’t been started for another 2-3 days causing it to then be shipped out a week later with my ordering… Read more
not making it on time if I had known my order wasn’t going to be rushed like what I had paid I wouldn’t have paid for it. The communication was poor and no answers were given to the questions I had, I don’t have the product yet but despite the good quality or not I would not recommend.
Bought a photo viewer. The product is so poorly made. The pictures are fuzzy and distorted. The actual viewer is very cheap and the piece with the photos was already catching. I would not waste money on this. Show details
Very unhappy with the quality of my order! This is extremely deceptional advertising because the photos are not 3D in the viewer even though it is advertised as 3D!! The Photos are really grainy and blurry when viewing the discs in the viewer and not 3D whatsoever. The discs are of poor quality and there are dust & dirt specks all over the photos,… Read more
which makes viewing even worse. The orginal photos I used are sharp without any marks so that's definitely not the reason why they look so blurry and grainy in the viewer. The so called 3D Viewfinder is very cheap and flimsy and damages the discs when they are inserted with great difficulty. This was supposed to be a gift for my brother's birthday but I have wasted my money. I thought I was purchasing from an Australian manufacurer but these products are produced and sent from China.
Terrible experience – Exceptionally poor experience It took months for items to be delivered (after emailing and questioning where they were - seems it was forgotten) Specific Christmas items arriving well after Christmas Requesting additional funds for shipping due to being "remote" which I've never experience buying online before Poor responses from the customer… Read more
service team, both in timing, and recognition of the very poor experience overall (such as asking the same questions over and over again)
Do not order - SCAM – Faces on socks were so blurry I couldn’t even see the faces. They refused to give me a refund or send me a new pair. Worse experience ever
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SCAM do not buy – NEVER received my order... Ordered 2nd of Nov for Christmas and Never received it plus they wont respond to my customer service emails. such. scam
Bad quality shirt – Bought a shirt with faces on it. The images printed well but the shirt quality is awful. Fun for a gimmick but not wearable. Sad. Also said it would be delivered before Xmas and took about an extra 2 weeks to arrive. Show details
Just avoid them, the product may never arrive – Useless courier and customer service, just avoid them. They charge you somewhere between $12-$18 for delivery, but you have to do the job to chase up an unreachable courier... I've been waiting about 2 weeks for the product, trying to contact the courier (2 calls of over 20min, online chats and online enquiry forms never responded to. The… Read more
reponsonse from customer service is "contact the courier". That's what I've been doing! Very quick to charge, but don't care if the prodcut ever makes it to the customer. I'm not sure if the product is good or not (haven't received it yet, so can't tell), but don't really care. If you claim that you're in Australia, just use AusPost. I'm sure it's cheaper and definitely easier for everyone. Simply avoid this company, there are plenty of websites that do the same thing!
Ok product let down by very slow Aramex delivery and lack of communication – Delivered via Aramex with no tracking update for over 15 days despite paying for express delivery. I still don't know where my parcel went after being picked up from the sender. It was never marked as arrived at the Sydney warehouse or the Melbourne warehouse on its way to Adelaide. My 6 emails (3 each) to both Aramex and MyPhotoSocks were… Read more
ignored. Should have arrived by 19 Dec at latest but finally arrived late Xmas Eve afternoon with no update to tracking. I suspect the tracking numbers are fake and don't mean anything. Red socks are actually bright orange, and both pairs ordered are ok quality but certainly not worth what I paid for them. Will not order from here again.
Good product, poor customer service – The products are good and as expected, but we only got 2 out of 5 socks originally and the rigmarole to get the other 3 socks took a long time to happen so arrived after Christmas. Very poor customer service in that they don’t respond to emails or messenger chats in a suitable and timely manner, if at all. I will think twice before ordering again.
Don't waste your money! – If I could vote 0 stars I would. They offer "express post" and "VIP delivery" which is nothing bit a cash grab. Product arrived very late, and was needed for a party. Customer service didn't care. Will NEVER buy from them again.
DO NOT PURCHASE. DO NOT WASTE YOUR MONEY – View Finder was an absolute piece of rubbish. DO NOT WASTE YOUR MONEY! Not made in Australia. Website is a lie. Ships from China. Not fit for purpose. Ended up in the bin and not given as gift.
DO NO BUY – Do no buy from them, there products are crap & they will bargain you about a refund, they are not an Australian company as advised & they are a China drop shipping company
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