Myra St

They are dodgy, tried to rip me off through doubling order from buy on get one free. I put in a complaint straight away. Had to get zip and visa envolved to get full refund Show details

SCAM WARNING – Chinese scam company NOT based in Sydney cheap rumpled clothing arrived suitable only for the garbage bin . DO NOT BUY FROM HERE

Rip off dishonest poor quality – Forced to put a star in - they don’t deserve even one star ! Sent size 12 pants to me and they fit my size 16 friend . I was OS when Delivered so could not return 30 days . Basic assumption size 12 would be size 12 but could not be more wrong ! Nonetheless their own error in sizing , not me changing my mind etc . After many emails pretending to… Read more

care about customer service , a strange and insulting offer made … 25 percent off next order ( while on the site at same time a 50 percent sale happening !) And not allowed to add my compensation offer of 25 percent to sale item . Absolute rat cunning stringing me along for a week having me conned that $189 aust I spent on pants they sized 2 sizes too big would be somehow compensated . So, have lost that money to a very shonky dishonest and poor quality business in Asia somewhere . There is NO business in Australia - beware ! Never ever buy anything from Myrast - they are all the things others have shared in reviews and more , and know that the 30 day refund is not happening . They will just do same to you , ie tell you to keep items and order and pay for more at a pathetic discount . Great revenue stream with zero accountabilty to customers . Giving online shopping a very bad name . They are simply a rip off company .

Terrible. Miracle Jeans poor quality – I wish I’d been more diligent with checking reviews before my purchase. I bought the miracle jeans and they don’t look or feel really like advertised. The quality is very bad - they look very cheap with poor material, stitching, and fit.

Don't waste your money – SCAM COMPANY! I'm usually a lot more careful with online clothing orders, but Myra St slipped through my radar. It's so disappointing to receive crappy quality clothing that is completely the wrong size, fit and length. I've tried several times to communicate with customer service about a refund but get no response. They make out that theyre Australian, but are nothing but cheap, useless products from overseas.

Absolute useless company – Terrible, not Australian. Still haven't received order and it's been over 6 weeks. Haven't responded to my emails requesting refund. DO NOT DEAL WIRH THIS RIP OFF MERCHANT. They are not from Australia as claimed and do not respond to emails. Disgusting customer service Show details

Rubbish product, NO refund, liars and cheats!!! – Liars and cheats, rubbish products, never give a refund or return address DO NOT BUY ANYTHING!!!!!!! Show details

Poor quality product and service- no return option – I bought 2 pairs of their jeans. They purport to be an Australian company based in Sydney but you are not able to contact them other than through their website and no Australian address. The products come from China. The sizing was not accurate for Australian sizing and the size 10 jeans were too big especially as they were supposed to be a… Read more

sculpting fit. The jeans looked cheap and baggy. They took weeks to arrive and finally arrived a few days before I was going on holidays. I immediately contacted them to arrange a return and refund. They are slow to respond and then offered all sorts of other offers rather than return, whilst still suggesting I could return them for refund. It’s been more than 2 months and now they just don’t reply to my emails. There is no address that I can return them to. I am left with 2 pairs of unusable jeans. DO NOT BUY FROM THIS COMPANY.

Scam. Not Aussie – This is a scam. They are not Australian based. The jeans are leggings. Don’t be fooled like I was Show details

Scam business – I ordered 2 sports bras which were of terrible quality and did not even function as bras. No response from them after I put in a request for a refund. I think this company is likely a scam Show details

exhausting – Stay away from this company. These are the options that I was offered when wanting to return an item for a refund: "While I know you mentioned a refund, here are all the available options I can offer at this time: 100% Store Credit which allows you to select a new item/s with the same order value Get 20% from your total purchase refunded back to… Read more

your original payment method, and you can keep your item (fast 12-24 hours processing time) Return the Item for a full refund - Customers must cover the return postage cost to send the item back to our central warehouse in Asia"

This offer was after 5 emails.

The worst ever – This company is scam. The quality of clothes is terrible and the customer service even worst. The are bases somewhere in Asia and they send the cloths from there. I contacted NSW Fair Trading and they are investigating them now. Maybe if you all contact Fair Trading this company will need to treat they customers with more respect. Show details

DO NOT ORDER FROM MYRA STREET! – DO NOT ORDER FROM HERE! So far it has been impossible to obtain a refund for a clothing item that does not fit. Multiple emails sent, no reply or very late replies that do not offer refund but ask for "more information" continually. Absolute time wasting. No phone number you can use to contact anyone. Worst customer service ever. Show details

Rubbish service and quality – Poor quality . Less than poor customer service. My product arrived after 5 weeks, inferior quality and too big . When I contacted their “help” page I got a reply quickly , but it wasn’t details for a refund like I’d requested , they wanted to send me a smaller size and to pay $10 postage and to give away what I received . When I replied that I… Read more

didn’t want that , all coms went quiet . I have sent two more emails with no reply. Just don’t buy off these people .

If only I’d read these reviews… – Update - 18.10.2024 I have now received a full refund after much to-ing and fro-ing, my purchase ordered on 21.8.2024, received on 5.9.2024 (also when I immediately tried the items on and contacted them to obtain a refund), then much emailing back and forward and confused advice from them about whether to send the items back or not, whether I… Read more

would get a refund or both, and eventually given an address in Crows Nest to send the return items to, and after sending the items back, on the day AusPost confirmed they had been delivered to the company, getting an email to say keep the items because it’s too expensive for me to send the items to Asia while they escalate my request, I have received my full refund back into my account on 18.10.2024.

I am grateful. But customer service for online purchases that you are buying sight unseen should not be this hard. I hope they are more efficient for their future customers.

________________________________ It’s clear to me after reading these that this site is a scam. Purporting to be Australian but clearly that is wrong. Email after email has gone unanswered and there is no other way to contact them. I was promised a refund but they kept pushing their exchange and now they don’t respond at all after multiple emails seeking the status if my refund. Their products are cheap and shoddy and their sizing is all over the place. They clearly make enough money from scamming customers like me that it makes no difference what we say or do they don’t need us. Sigh…do not trust their ads or policies. Trust your mum - if it looks too good to be true, it probably is. $300 down the drain.

Terrible Quality and Nonexistent Customer Service - Still Waiting for a Resolution – I would strongly advise against purchasing from Myra St. I had a very frustrating experience with both the quality of the clothing and the customer service. The item I received was made of cheap material, and despite following the sizing guide, it did not fit at all. After reaching out to their support team, they offered unhelpful solutions,… Read more

including exchanges for sizes they didn’t even carry or a store credit that I agreed to but never received.

It has been weeks, and they are still holding onto my money, refusing to offer a straightforward resolution. Communication has been poor, and every email I send either goes unanswered or I receive a vague response that doesn't actually resolve the issue.

I would highly recommend avoiding this company altogether unless you're willing to risk poor quality products and an even worse customer service experience.

TOTAL – Beware, DON'T buy from these people. Extremely poor quality garments and no customer service. My email requests for a refund have been repeatedly ignored. I should have checked reviews before placing an order, which I normally do - just didn't do it this time. I have learnt my lesson. Show details

Do not buy from this company – I would like to give no stars but that is not an option unfortunately!! Shocking company, pretending to be based in Sydney but is actually in Asia. Poor quality garments and pretend to offer a return policy. Stay away!!! Show details

NOT HAPPY – I have now contacted this Company 3 times. The white Jeans that I ordered are virtually See Through, I want to return them. I have been offered 10% discount. No thank you. I will not wear them. They have not been back to me, PLUS I have asked for a return address NO RESPONSE. SHOULD HAVE READ REVIEWS BEFORE ORDERING Show details

Terrible products and service. Avoid at all costs – AVOID!!!! I was very disheartened to see these reviews and wish I saw them before I made my purchases. These products are expensive and the website pretends that they are in Australia. Really the items are cheap and ill fitting and the same items you could buy for alot cheaper on other websites. To make matters worse, they pretend on their website… Read more

to have a standard returns policy like most online shops. But then when you try and return they say you have to contact them to ask for the return address. I have sent multiple emails asking for the return address over weeks I've never received it. They either don't respond or respond saying sorry and offering a discount but then they don't follow through with anything. I'm happy to pay for return postage but they continue to refuse to provide a response. It's so disappointing as I am now stuck with cheap crappy products that don't fit and that I paid way too much for. This website and "business" needs to be shut down

Poor quality and service – Extremely Poor customer service!!!!! Sizes too big Sent multiple emails to ask to change to a different size Sent email saying they would offer 20% refund to keep the size they originally sent. Declined that offer and requested I prefer to change size Still waiting a response despite sending multiple emails!!!! My advice is stay clear/ avoid at all costs and is obvious its an overseas website pretending to be based in Sydney Australia!!!! Show details

Total scam – A complete scam. False advertising of their clothing, slow shipping and terrible customer service. It took over a week to get an initial response to a refund request, then after multiple back a forwards emails over an further week, the responses to my refund request stopped. Further more, in the responses I did receive, the "customer service" operative appeared to lack comprehension skills or was just blatantly playing dumb. Show details

Poor quality dropshipping – This is a poor quality dropshipping site shipping from China. Have spent over a week trying to return and get a refund. Have offered to send me a different size, or refund me "20%" without returning product. . Show details

Poor Customer Service – I have sent x 3 emails for a refund on my order, all with no response Very poor customer service Show details

Don't go here! – Very very poor customer service. No responses to emails with no other contact options supplied - exercising consumer rights to a refund is impossible - think carefully before buying anything from this company unless you are 100% confident you will be satisfied.