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Mytopia
3.9 from 785 reviews

Reviews

(533)
(52)
(8)
(11)
(181)
  • Product Quality
    4.1 (192)
  • Return Claim MadeYes (29) · No (171)
  • Shipping
    4.2 (127)
  • Warranty Claim MadeYes (29) · No (169)

Reviewer Photos & Videos

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Gholamreza

GholamrezaSydney, NSW

  • 4 reviews

NEVER NEVER EVER BUY ANYTHING FROM MYTOPIA

published

Never never ever buy anything from mytopia. Be aware!!! Never ever trust their information on the website. As It may be incomplete. At any time they charge you 20% for change of mind and they never accept return for full refund so it's better to go somewhere else. It was my first and last time that I placed an order with mytopia l advise all people to be aware...DO NOT WASTE YOUR MONEY!!!!!!

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
3 comments
Mytopia
Mills BrandsMytopia
Gholamreza
Gholamreza
Mytopia
Mills BrandsMytopia

len

lenSouth East Queensland, QLD

100Percent improvment in lightning

published

Shopping with you is a dream,products are excellent ,service excellent ,the product i purchased was quality and has improved lighting where installed by 100percent, i am very pleased Thank you.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Marita

MaritaGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Loved my outdoor lounge

published

The product itself is great. The only hitch was it came in 3 separate deliveries over about 10 days. I guess in the end it didn’t matter since we’re very happy with it.

Product Quality
Shipping
Warranty Claim MadeNo
Truth revealer

Truth revealerSouth East Queensland, QLD

  • 11 reviews

No warranty after sale

published

Worst bike ever! Bought an eBike on their eBay shop, headlight broke, battery died, pedals fell off just after few rides in few months. They refused to give warranty as they said it is normal wear and tear just like own a car. Nothing is covered and last 6 months for expensive item. No reply from them unless contact them from eBay shop. Buy at your own risk!!!!!! Buy at bike shop will give you better protection.

Product Quality
Warranty Claim MadeYes
1 comment
Mytopia
Mills BrandsMytopia

Could you please provide your order reference details so that we can investigate this further for you?

We hope to resolve this for you as soon as possible.


StickyRice Rowe

StickyRice RoweMelbourne

  • 7 reviews

Product was excellent 'Euro Chef Deli Slicer Commercial'

published

Product Euro Chef Deli Slicer was the best I could have hoped for, easy to clean, cuts to perfect and leaves no comparison to cheaper Slicers this is a professional deli slicer, navigation of the site was simple love your range of goods and will definitely buy more in the future from this company

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

very happy

published

very happy with the bed it looks great was easy to put together it is really sturdy good quality timber on time delivery no hassles will shop with mytopia again

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


Needs brakes

published

eBay item not store bought.

The wheelchair needs brakes on the handles for the person pushing to control speed with ease. As it is, even slight inclines downhill can be tricky.
Otherwise the quality is superb.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The BBQ that I purchased was easy to assemble and has been working perfectly. It looks great also.

published

Navigating the store is easy, all normal search functions worked. I'm happy with the range of products but could be expanded into more tools and car and gardening workshop tools. The quality is excellent.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Janelle

JanelleSydney, NSW

Fantastic little cooler

published

Great price for a great little air conditioner which is perfect for what I want. Fast easy service , user friendly website and great packaging. Highly Recommended and thoroughly satisfied with the whole experience.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
SimonC

SimonCSouth East Queensland, QLD

  • Verified customer

So bad. Serious warning. Do not order.

published

My order has not arrived still well after the LAST expected delivery date. Do not buy from Mytopia!!! I left my car on the street expected product to arrive on time and discovered 1. Mytopia has bad delivery reputation and 2. My car was crashed into waiting for last expected delivery date costing $500++++

1 comment
Mytopia
Mills BrandsMytopia

Please provide us with your order details and we will investigate this further for you.


kevin ward

kevin wardSouth-Eastern Region, NSW

Just what we wanted, Perfect item.

published

From first contact with Mytopia cannot fault the service and early delivery would recommend to any person,looking forward to future sales ,thank you Kevin . Was really surprised by the service considering Christmas break well done to all concerned, best for 20/20 .

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Bunny

BunnySydney, NSW

  • 2 reviews

Quality is excellent. Exceeded expectations.

published

Great website and very easy to navigate and jump back & forward. Fast delivery and the product is of excellent quality. Used it Xmas Day and family got details for purchasing themselves.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Don't buy anything from mytopia

published
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers

Max

MaxCentral West, NSW

  • 2 reviews

Great deal on a Carson 9kg washing machine.

published

Found the store on ebay, great deal on 9kg Carson washing machine. Machine works great, very happy with it, washes all types of things including towels, sheets, doonas. Again very happy with it, thank you.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Raelene Racher

Raelene RacherNorth Western Region, NSW

Terrible !! Dont use them....

published

Bought two items where told a week after the purchase they were out of stock and wouldn't come for weeks !! Asked for a refund and have been getting a run around ever since !!! Still no refund and these where santa presents !! Very very cranky at the email service they provide (takes 48hrs to get a reply) and no way to contact them !! Why no phone service?? Cause they are dodgy and time wasting at holding peoples money in their own bank accounts !! I want my money back !!!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Mytopia
Mills BrandsMytopia

This order was placed on backorder due to delayed stock shipment. The customer was provided with the option to cancel and refund to which the customer accepted. The order was fully refunded as of December 13th.

Garth S.

Garth S.Sydney, NSW

  • 2 reviews
  • Verified customer

Nightmare

published

I purchased online, I spent days revisiting my bank account to see if a small refund had come in to prove I was the owner of the card before they would process the order.

A complete waste of my time, very frustrating, not worth the process when you can buy the same product online immediately, no checking accounts to prove it was my card. Just awful.

Warranty Claim MadeNo
1 comment
Mytopia
Mills BrandsMytopia

As a part of our order verification process and for security purposes, we need to ensure that all purchases are legitimate.


Happy

published

I've purchased several items from Mytopia and im very happy with all aspects of my dealings with them including price, service and mainly warranty!
Still buying from them now and still happy
Cheers

Product Quality
Shipping
Warranty Claim MadeYes

Michaela

MichaelaSouth-Eastern Region, NSW

  • 2 reviews

9 KG washing machine

published

I love the service, and the speed of delivery! Blew me away! The machine is a little noisier in some parts than expecting, but does a great clean, and is quick and economical. Once again, I am a very satisfied customer with this company!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Surprise

SurpriseSydney, NSW

  • 5 reviews

Amazing Height Adjustable Desk!

published

Bought a height adjustable desk 3 months ago from this site. Con: not very easy to install. Pro: work very well. good quality. Overall, love it and value for money.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Hose reel (30m) works great !

published

Very satisfied with your products and the service provided by your company and would have no hesitation in using your company again.Also the after sales service and follow up provided. Would have no problem in recommending you to others.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Page 1 of 40

Questions & Answers

Nick A.

Nick A.asked

My wife bought a bbq but unfortunately she had no idea the day it arrived i had already bought one from elsewhere which i really liked. The bbq arrived today and is still in the box and unopened can we get a refund?

2 answers
StickyRice Rowe
StickyRice Rowe

They are very reasonable people and were quite nice to deal with, I am sure they would be okay if its not open but you should be contacting them first they don't bite.

Mytopia
Mills BrandsMytopia

Hi Nick, kindly provide us with your order details and we will check if you can still return the item to us.


trissha 1

trissha 1asked

how can I contact Mills Brands pty/ltd aust. re a warrenty

1 answer
Mytopia
Mills BrandsMytopia

For resolutions to any issue, simply contact us via the eBay message system or to our email which is support@mytopia.com.au


trissha 1

trissha 1asked

cannot find where to download a manual for small bluetooth tredmill TRXI SKU:FTNTRDPRFA1T2 bought from Kogan manufacture Mills Brands old lady can u please help 80 yrs. old.

1 answer
Mytopia
Mills BrandsMytopia

The manual for this product can be found via the following link:
https://www.datastreamserver.com/manuals/FTNTRDPRFA1T-manual.pdf


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