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Mytopia
4.0 from 1,023 reviews · View Statistics
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Reviews

  • Product Quality
    4.2 (406)
  • Return Claim MadeYes (57) · No (351)
  • Shipping
    4.4 (303)
  • Warranty Claim MadeYes (47) · No (357)
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Reviewer Photos & Videos

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lots of fun

published

Good product, arrived when stated. Good range to select from. The folding bike makes it easy to cart around. Happy joy.

Product Quality
Shipping
Mytopia
Mills BrandsMytopia

We’re glad to hear that you were happy with your purchase! Come back, any time!

Mariam Z.
Mariam Z.Sydney, NSW

The perfect compact indoor gas heater.

published

It was a very easy and smooth purchase.
The customer service deserves a million stars.
All my questions were answered and fast.

Product Quality
Shipping
Mytopia
Mills BrandsMytopia

Terrible after-sale service

published

Be warned! Product I bought was 'not fit for purpose' and they claiming my return is for 'change of mind' to get a reduced store credit. Gave product out free instead. Found out that their review pages are skewed to only give 'multiple stars'.

Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia
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Garry H.
Garry H.
  • 2 reviews

Great product

published

Great item and fast post. It will get the job done easily and will be happy to use it often.

Product Quality
Shipping
Mytopia
Mills BrandsMytopia

Thank you so much for taking the time to leave us this amazing review, Garry!

ssl_k
ssl_kSydney, NSW
  • 8 reviews
  • 14 likes
  • Verified

PROFLEX TRX2 Electric Treadmill - Utter crap

published
Product Quality
Shipping
Mytopia
Mills BrandsMytopia
ssl_k
ssl_k
Mytopia
Mills BrandsMytopia
John.
John.Tweed heads
  • 2 reviews

Excellent

published

Good service, have perched from Mytopia 10 years ago and my solar panels are still working, this multi oven l purchase is good but one thing the door shuts not tight enough to cancel out the light, it can be fixed with a shim. I'm happy with performance of the oven.

Product Quality
Incentivised Review No
Mytopia
Mills BrandsMytopia

Ctek

published

Satisfied , great price speedy delivery. Product works exceptionally. Well packaged, good communication, should last a while, online shopping experience positive

Product Quality
Shipping
Mytopia
Mills BrandsMytopia

Hi Alby,
We are glad to hear that your experience was a positive one.
Thank you for taking the time to leave such an amazing review.
Come back soon!

kid
kid
  • 2 reviews

saved us heaps

published

i knew what i wanted and was so easy to find very happy with this product. saved money with the purchase

Product Quality
Shipping
Mytopia
Mills BrandsMytopia

Hi Kid,
I'm glad to hear you've had a positive experience with us - we look forward to assisting you well into the future!

Peter
PeterGreater Melbourne (Outer), VIC

great customer service

published

Replaced faulty items without without question.
Polite and prompt customer service
All items I have purchased from Mytopia have been of high quality

Product Quality
Shipping
Mytopia
Mills BrandsMytopia
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Chris D.
Chris D.Sydney, NSW
  • 4 reviews
  • 3 likes

Very Poor Customer Services

published

The products are not too bad & are of reasonable cheap quality
however the customer service is terrible as the are focused on the business end of the sales & not interested in the customer & some items are charged with a picking fee even when you pick up the goods from them but if sent through Courier, you may or may not be charged the transport & that has food for thought,

Product Quality
Shipping
Mytopia
Mills BrandsMytopia

Great product

published

Great Product as described service excellent! People communicating with were professional prompt and on time with the status updates and delivery

Product Quality
Shipping
Mytopia
Mills BrandsMytopia

AVOID. Shocking service and products

published

AVOID. If I could give it 0 stars I would. We purchased 2 Alpha Electric Scooters and both died within 10mths. When I contacted them they told me that 10mths is a good go with them and tried to fob me off. After so back and forth I sent the scooters to them and they assessed that they were water damaged and it was not covered under warranty. The scooters were never ridden in water, at worst maybe on the road following some rain. The worst product I have ever purchased and the mytopia will try to get out honouring its warrant or replacing faulty goods.

Product Quality
Incentivised Review No
Return Claim MadeYes
Mytopia
Mills BrandsMytopia
Andrew
Andrew

Is this there MO, they post comments under reviews suggesting they will help. I followed up with them and got exactly the same response. What a joke of company!

Mytopia
Mills BrandsMytopia
Gordon Ellis
Gordon EllisGreater Melbourne (Metropolitan), VIC

My chariot

published

I had visited many websites looking at companies witch where marketing mobile scooters and settled on the Mytopia scooter, of course price was a major factor. I am more than satisfied with the quality of my purchase. The after sales service was excellent

Product Quality
Incentivised Review No
Mytopia
Mills BrandsMytopia

We’re glad to hear that you were happy with your purchase! Come back, any time!

Angry Angel
Angry AngelSydney, NSW
  • 4 reviews
  • 4 likes
  • Verified

Bad horrific nightmare horrible awful customer service and product!!!! Faulty items sent out!!!!!

published
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Product Quality
Incentivised Review No
Andrew
AndrewQueensland
  • 4 reviews
  • Verified

Ideal walker for my mother

published

Purchased a mobility walker for my mother. The walker took moments to set up (most of it was done already). It is light, Easy to move, and comfortable to sit in. The added walking stick holder is handy also. It folds easily for the car boot, and it looks good too!
The purchase was easy and delivered very quickly, and the mytopia team were helpful in providing an invoice to claim. Overall, we’re very happy with the purchase and have no hesitation in recommending.

Product Quality
Shipping
Mytopia
Mills BrandsMytopia
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Read more reviews - page 2

Questions & Answers

Rob
Robasked

I can’t download the manual for my Infrared Heater- ThermaStrip 18 SKU:HEABARBIOAW18 can u please send them to me it’s bloody cold in Melbourne

No answers
Ali A.
Ali A.asked

hi looking at buying a amg gtr from my topia but i am wondering does it have radio and USB plug.

1 answer
Mytopia
Mills BrandsMytopia

Hi Ali,
Our AMG GTR Kids Ride On Car does Not have the USB port and radio.
For more inquiries please email us support@mytopia.com.au
Kind Regards,
The Mytopia Store Team

Derek
Derekasked

Just purchased a 4 in 1 Evaporator Air Cooler Portable Commercial Fan Industrial Workshop Water 55 L Tank. Unable to download instructions, please email instructions . Very hot in Brisbane QLD at the moment. My order number 04-06151-30148. Thanks

1 answer
Mytopia
Mills BrandsMytopia

Hi Derek,

Here's the link for the user manual:

https://www.datastreamserver.com/manuals/AIREVACSNAC55-manual.pdf

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