If you use Nab Banking Nabtrade works really well
Have been using to invest consistently for over a year, never had any issues with the site. Trades have been easy to make, transferring funds into my trade account is quite literally instant which makes being ready to trade a dream.
Unable to login to cancel sell order
16 October, had a sell order in place, received alert that Lynas share price is climbing, naturally I try to login to nabtrade only to redirect a message "unknown error unable to login", rest my comp, same message again. Check Twitter, oh great, IT issues they call it. Sell order goes through, unable to cancel it, lost out on at least $6,000 additional profits. Cheers Nabtrade, your platform sux, I'm off to selfwealth or commsec. Nobody has offered to refund my brokerage, never again
Choose a different online trading platform!
It's actually a good platform, problem is it's too UNRELIABLE. It's down constantly through faults and maintenance and it's only any good on a computer, the PHONE/TABLET APP IS A JOKE, worse than using dial-up internet is how outdated it is.
Today their website has been down all day, AGAIN, and we've been re-directed to their app, which is showing NOTHING despite me having accounts under like 4 separate entities.
In short, I need to trade but can't. I'm probably out a few grand just today, but they won't make good on that for me...
- Verified customer
Verging on criminal
This month alone, I have been unable to login and trade on three days using NabTrade. One of these days saw the markets fall by more than 1.5%, and I was left at the complete mercy of NabTrade and its dysfunctional website. Of course, being unable to even login, I got decimated. I actually think that NabTrade should be investigated for criminal behavior, because you cannot offer an online brokerage service that doesn't actually allow you to login and trade. It's another example of how criminal the big banks are. They take whatever criminal actions they want, because they know they are the untouchables. The big banks own Australia and its finance system and its legal system and its government and its land and its currency and its people.
Down today. Happens very frequently.
Has been subject to frequent crashing for years. It doesn't seem like any serious effort has been put in to alleviate this issue as it continues to happen on high volume days. There isn't even any kind of error handling in place, I just see "null". Pretty unprofessional for a big bank if you ask me.
The Nabtrade website is now experiencing login/access issues almost on a weekly basis. When there is communication, the reason given is " due to high volumes..." which is ironic given that is the nature of the stockmarket! I've just spent 15 min on the helpline(!)...no recorded reason for the outage, by the way, and no response... before hanging up. I don't think it's a big ask to expect stability and reliability.
Do NOT under any circumstances use NAB TRADE. It is a totally unreliable website, Crashed again this morning whilst the market is recovering strongly form last Friday. This is not the first time and happens often. I am moving my $500,000 portfolio (soon to be close to a million) elsewhere.
NAB TRADE unreliable, useless, waste of time and will cost you money - BIG MONEY !
Phone app is the most shocking and outdated I have ever seen. Very surprising that Nab has not uplifted this.
Phone app is the most shocking and outdated I have ever seen. Very surprising that Nab has not uplifted this. Looks like the management is incompetent and no plans on improving
Nabtrade Phone App
Nabtrade phone app is a disgrace. I just read a review posted 8 months ago where the customer was told by NAB staff that they were looking into replacing the App. It must be a script as I was told the same today. Whatever you do, DO NOT use the "Launch m.nabtrade" to place stop loss orders. Terrible service.
- Verified customer
It's that good I wish I'd designed it
I used to use ANZ's eTradebut then hey changed to CMC markets - every-thing about that site was wrong - the most consumer-unfriendly site ever and, ERROR PRONE! Anyhow given the Feb 24th debacle I chased out and, biting the bullet, moved to Nabtrade - not only is the site immeasurably better but it's cheaper per trade and pays a higher interest rate on cash balances. Also, there are no fees for moving yer money!
Questions & Answers
Multiple calls, multiple times being on hold with no one answering the call, hours wasted, NOT HAPPY JAN, Why would anyone waste their money using Nabtrade, it appears no one is at home. I called 131380, does anyone know a number that they answer??
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