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Nabtrade

Nabtrade

1.5 from 166 reviews · View Statistics

Reviews

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Nick G.

Nick G.Greater Melbourne (Metropolitan), VIC

If you use Nab Banking Nabtrade works really well

published

Have been using to invest consistently for over a year, never had any issues with the site. Trades have been easy to make, transferring funds into my trade account is quite literally instant which makes being ready to trade a dream.

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Incentivised ReviewNo

Unable to login to cancel sell order

published

16 October, had a sell order in place, received alert that Lynas share price is climbing, naturally I try to login to nabtrade only to redirect a message "unknown error unable to login", rest my comp, same message again. Check Twitter, oh great, IT issues they call it. Sell order goes through, unable to cancel it, lost out on at least $6,000 additional profits. Cheers Nabtrade, your platform sux, I'm off to selfwealth or commsec. Nobody has offered to refund my brokerage, never again

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Incentivised ReviewNo
Dave

DaveGoulburn Valley, VIC

  • 4 reviews
  • 3 likes

Choose a different online trading platform!

published

It's actually a good platform, problem is it's too UNRELIABLE. It's down constantly through faults and maintenance and it's only any good on a computer, the PHONE/TABLET APP IS A JOKE, worse than using dial-up internet is how outdated it is.
Today their website has been down all day, AGAIN, and we've been re-directed to their app, which is showing NOTHING despite me having accounts under like 4 separate entities.
In short, I need to trade but can't. I'm probably out a few grand just today, but they won't make good on that for me...

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Incentivised ReviewNo
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Oceania Reviewer

Oceania ReviewerSydney, NSW

  • 10 reviews
  • 19 likes
  • Verified customer

Verging on criminal

published

This month alone, I have been unable to login and trade on three days using NabTrade. One of these days saw the markets fall by more than 1.5%, and I was left at the complete mercy of NabTrade and its dysfunctional website. Of course, being unable to even login, I got decimated. I actually think that NabTrade should be investigated for criminal behavior, because you cannot offer an online brokerage service that doesn't actually allow you to login and trade. It's another example of how criminal the big banks are. They take whatever criminal actions they want, because they know they are the untouchables. The big banks own Australia and its finance system and its legal system and its government and its land and its currency and its people.

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Incentivised ReviewNo
Darren

DarrenGreater Melbourne (Metropolitan), VIC

Down today. Happens very frequently.

published

Has been subject to frequent crashing for years. It doesn't seem like any serious effort has been put in to alleviate this issue as it continues to happen on high volume days. There isn't even any kind of error handling in place, I just see "null". Pretty unprofessional for a big bank if you ask me.

Incentivised ReviewNo
Frustrated

FrustratedSouth East Queensland, QLD

Nabtrade outages.

published

The Nabtrade website is now experiencing login/access issues almost on a weekly basis. When there is communication, the reason given is " due to high volumes..." which is ironic given that is the nature of the stockmarket! I've just spent 15 min on the helpline(!)...no recorded reason for the outage, by the way, and no response... before hanging up. I don't think it's a big ask to expect stability and reliability.

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Incentivised ReviewNo

Down (again...)

published

Good til Cancelled was purged at end of day after 25 of 12000 shares was part filled. Site & functionality has been down more than working this month. Transferring to CommSec...

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Incentivised ReviewNo
Ryan

Ryan

  • 2 reviews
  • 1 like

This is a terrible platform to trade..

published

trading with this platform would cause you heaps of money as it freezes few times a month especially during critical time for stock market . Please avoid this platform at any cost

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Incentivised ReviewNo
jim stevenson

jim stevensonSouth East Queensland, QLD

Offline, slow, high commissions

published

Nabtrade down today again. Twice within a week. No warning, apology, or attempt to make good with free comm. etc.
On hold with their phoneline for 40 minutes before giving up.
Choose an alternate platform.

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Incentivised ReviewNo
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Sun

SunMetropolitan Adelaide, SA

  • 4 reviews
  • 3 likes

Again WTH?

published

When got to nabtrade.com.au->Unexpected error. Please try again later.
then went to m.nabtrade.com.au->There was an error with your request - please try again or contact nabtrade support on 13 13 80 for

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Incentivised ReviewNo

nabtrade

published

Down once again this morning. far too regular. Pathetic effort NAB. Last time ill put up with it...off to somewhere else. One star is one too many for this rubbish.

Incentivised ReviewNo
BThomas

BThomasAdelaide

  • 2 reviews
  • 3 likes

No Customer support

published

Poor site with little customer support, don't reply to emails and on hold for long periods on the phone.
Most big banks are like this, a smaller platform would give better service.

Incentivised ReviewNo
John

JohnSouth East Queensland, QLD

  • 2 reviews
  • 3 likes

Absolutely Useless

published

Do NOT under any circumstances use NAB TRADE. It is a totally unreliable website, Crashed again this morning whilst the market is recovering strongly form last Friday. This is not the first time and happens often. I am moving my $500,000 portfolio (soon to be close to a million) elsewhere.
NAB TRADE unreliable, useless, waste of time and will cost you money - BIG MONEY !

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Incentivised ReviewNo
Aundre L.

Aundre L.Greater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 3 likes

Phone app is the most shocking and outdated I have ever seen. Very surprising that Nab has not uplifted this.

published

Phone app is the most shocking and outdated I have ever seen. Very surprising that Nab has not uplifted this. Looks like the management is incompetent and no plans on improving

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Incentivised ReviewNo

Nabtrade Phone App

published

Nabtrade phone app is a disgrace. I just read a review posted 8 months ago where the customer was told by NAB staff that they were looking into replacing the App. It must be a script as I was told the same today. Whatever you do, DO NOT use the "Launch m.nabtrade" to place stop loss orders. Terrible service.

Incentivised ReviewNo
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KCLaheri

KCLaheriGreater Melbourne (Inner), VIC

NabTrade System could not let me change the order type

published

After hours of waiting on phone to Nab Trade, we got account set up. When Tried to place order, it was only allowing to place Limit order. Did not want to execute Market order.
Did not dare to call them back.

Incentivised ReviewNo

Fake call centre - never answer calls

published

Never get through the call centre even waiting for hours. What if I need to change an order of big value How? How could a big 4 bank operate like this?

Incentivised ReviewNo

Order paid is not working and call center is not answer the call.

published

Nabtrade call center us too slow to responding the call.
Timing is most important for the trading but order paid is not working and call center is not answer.
It's really disappointing.

Incentivised ReviewNo

USELESS NEVER ANSWERS PHONE

published

Wasted hours upon hours trying to get in contact with them. No one answers the phone, it’s as if no one works. You don’t get told of a que system number or anything. Hold the line till the grave.

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Incentivised ReviewNo
gearoidseaghach

gearoidseaghachGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

It's that good I wish I'd designed it

published

I used to use ANZ's eTradebut then hey changed to CMC markets - every-thing about that site was wrong - the most consumer-unfriendly site ever and, ERROR PRONE! Anyhow given the Feb 24th debacle I chased out and, biting the bullet, moved to Nabtrade - not only is the site immeasurably better but it's cheaper per trade and pays a higher interest rate on cash balances. Also, there are no fees for moving yer money!

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Incentivised ReviewNo
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Questions & Answers

PGB

PGBasked

Can I access an nab trading account from Newzealand?

No answers
edtor

edtorasked

Multiple calls, multiple times being on hold with no one answering the call, hours wasted, NOT HAPPY JAN, Why would anyone waste their money using Nabtrade, it appears no one is at home. I called 131380, does anyone know a number that they answer??

No answers
harry

harryasked

who is best platform for day trader in nyse oprions?

No answers

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