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Narellan Pools

Narellan Pools

4.4 from 351 reviews · View Statistics
Listing monitored by Narellan Pools

Reviews

  • Value for Money
    4.5 (97)
  • Cleaning & Maintenance
    4.7 (95)
  • Product Quality
    4.8 (178)
  • Return Claim MadeYes (1) · No (111)
  • Warranty Claim MadeYes (3) · No (107)
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Rowena L.
Rowena L.Sydney, NSW
  • 3 reviews
  • 1 like
  • Verified

Very Happy!

published

We engaged Narellan Pools in conjunction with our KDR of our new home. Naturally, there was a lot of coordination works and juggling with different contractors and companies - builder, pool, landscaper, etc, etc. But Narellan Pools was always most accommodating with time frames and always did their best to fit within the schedule. Extremely, extremely helpful guys and answering queries making each step as user friendly as possible - Highly recommended! Our new pool looks great and can't wait to use it when it gets warmer!

Incentivised Review No
Return Claim MadeNo
Narellan Pools
Narellan P.Narellan Pools

Seamless Experience by Mark and Team.

published

We had our Fiberglass Pool and Spa built with Narellan Pools and entire experience was completely flawless.

Mark and his team were thoroughly professional with transparency on costs and regular updates on the project schedule from contract signing to handover.

I cannot recommend high enough Narellan pools as not only they have wide range of pool designs but their built process and after sales support is fantastic.

Building pool with Narellan pools has been an amazing experience

Thank you Mark and team.

Value for Money
Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan Pools

Hi Nidhi, this is wonderful to hear! Thanks for sharing your experience with Mark and his team - we'll be sure to pass on your feedback.

RazandGee
RazandGeeGreater Melbourne (Metropolitan), VIC
  • 5 reviews
  • 1 like

Narrellan Pools South East (Jason)

published
Value for Money
Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan Pools

Thanks for sharing, RazandDee! Hearing about client's wonderful pool building experiences is one of our favourite things. We'll be sure to share your review with Jason and his team. Thanks again.

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John Olive
John OliveGreater Melbourne (Inner), VIC

South Western Melbourne

published

Could not fault the service I received from Narellan South Western Melbourne.
Jason from the very first quote was nothing but helpful, accomodating and easy to deal with.
Jasmin in the office kept me updated with the progress of my pool and would instantly reply to any queries that I had.
Ben was very informative during the build and also a great guy who was always having a laugh.
Connor is a great young guy and also a very hard worker.
They really do go the extra mile and I couldn’t recommend them high enough.
From start to finish they were exceptional.

Value for Money
Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan Pools

I appreciate you sharing your positive experience with the South Western Melbourne team, John! Thanks for your comments. We'll be sure to share them with the team.

  • Verified

Exceptional service by Dean and his team, highly recommend

published

We cannot thank the Dean and his team at Narellan Hawkesbury enough for their service, excellent communication and quality work. From the beginning Dean and his team have been amazing and the pool and its surrounds is absolutely perfect!!! Most importantly there are no hidden costs.. Couldn’t be happier and highly recommend Narellan Hawkesbury, you will not be disappointed!!! Thank you again.

Value for Money
Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan Pools

Hi Yashilta, this is excellent to hear! Thanks for sharing your experience - we'll be sure to let the team at Narellan Pools Hawkesbury know how happy you are.

Hayley
HayleySouth East Queensland, QLD

Brilliant! Lisa and Craig from Narellan Pools Brisbane South provided brilliant, professional service.

published

Pool itself is great! Easy to clean and maintain. High quality and standards. Great workmanship. Lisa & Craig are so friendly, professional and extremely helpful. Highly recommend Narellan Pools Brisbane South

Value for Money
Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan Pools

Thank you, Hayley, for sharing this review with us. It is greatly appreciated. We will share your feedback about your wonderful experience with the team.

Lynn
LynnGreater Melbourne (Metropolitan), VIC

Easy to deal with

published

Jason from South West Melbourne.
Wonderful to deal with, came to our place to quote, went through the quote and process thoroughly. Won’t be looking elsewhere. Definitely recommending Narellen Pools South West Melbourne to everyone. Can’t wait for installation.

Value for Money
Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan Pools

Thanks for sharing your wonderful experience with Jason at Narellan Pools South West Melbourne, Lynne. The feedback you provided is greatly appreciated, thank you! We will share your feedback with the team.

Jason from Narellan is it

published

Jason from Narellan pools provided a professional quote, he and his team went through the contract step by step so there would be no suprises, would recommend to friends and family.

Value for Money
Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan Pools

Thanks, Zaven for sharing your wonderful Narellan Pools experience with Jason. We'll be sure to share your feedback with the team.

Great experience, all the way!

published

Dean and his team from Narellan Pools Nepean provided amazing service and delivery from start to finish.
Dean got fully onboard with our vision and worked with everyone to make it happen. We could not be happier with the results.

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Value for Money
Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan Pools

Hi Simon, we are so happy to hear about your experience with Dean and the team at Narellan Pools Nepean. Your feedback is appreciated, thank you!

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Ameena
AmeenaSydney, NSW

Blacktown to Parramatta

published

Hi. Just wondering if anyone has experience with Blacktown to Parramatta NSW Narellan pools?

I dont have a pool yet, but we might be getting a pool next year once we build our home

Incentivised Review No
Mel
MelIllawarra, NSW
  • 2 reviews
  • 4 likes

Fabulous!

published

Narellan Pools were great from the start and continued their high level of professionalism through until after our handover. We absolutely recommend Narellan Pools and thank them for making the whole process stress free :)

Value for Money
Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan Pools

Hi Mel, we are so glad to hear of your experience with your local Narellan Pools Builder. Would you mind sharing which of our local pool builders installed your pool? We would love to share your review with them.

Mel
Mel

Narellan Pools Yallah.

Narellan Pools
Narellan P.Narellan Pools

Thanks Mel. We'll let the team know.

Kimberley Hill
Kimberley Hill Central Queensland, QLD

Exactly how I envisioned our pool to be!

published

We cannot thank the team at Narellan Mackay enough for their service and quality. From the beginning the team have been amazing and the pool and surrounds is perfect!!! Couldn’t be happier and highly recommend.

Value for Money
Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan Pools

Hi Kimberly, this is excellent to hear! Thanks for sharing your experience - we'll be sure to let the team at Narellan Pools Mackay know how happy you are.

Jen & Steve S.
Jen & Steve S.Sydney, NSW

No regrets decision

published

Can’t wait for summer with this gorgeous pool to swim in. The team at Narellan Northern Beaches/Sydney were fantastic - friendly, easy to contact, experienced, knowledgeable & dependable. No surprises financially, in fact came in slightly under budget. Great team, highly recommend them.

Value for Money
Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan Pools

Hi Jen & Steve!
This is wonderful to hear! We are so happy to hear of your experience and will pass your great review through to the team at Narellan Pools Northern Sydney / Sydney City.

Great Job

published

I found Jason, Ben and Connor from Narellan Pools - South West Melbourne very experienced and knowledgeable pool builders. Very easy to deal with. Happy to recommend them to anyone thinking of having a pool installed.

Incentivised Review No
Return Claim MadeNo
Narellan Pools
Narellan P.Narellan Pools

Hi Bruno, Thank you for sharing this review, we truly appreciate it. We will pass on your feedback about your wonderful experience to your local Narellan Pools Builder!

Amazing service!!!

published

Jason, Ben and Connor from Narellan South West were so helpful through the entire process. They talked me through each step of the pool build and nothing was too much trouble! Thanks guys, we are so appreciative.

Value for Money
Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan Pools

Hi Andrew, thank you so much for posting this review of your superb experience with the team at Narellan Pools South Western Melbourne. We have passed your kind words on to the team.

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Questions & Answers

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Adsasked

Hi i am looking at getting a fiberglass pool and have read many reviews of the gel coat issue that have been present in the last 2-5 years with fiberglass pools. The warranty claims that have been submitted against the pool shell manufactures and all of there responses being the owners fault with correct water quality as the principle issue for the gel coat bleaching is absolutely rubbish and very concerning for a potential customer. Has anyone on this forum have a pool shell supplier that they have used with reel life 1-2 years experience with the pool shell not bleaching due to in proper application of the gel coat substrate. Would love to have a pool installed but i am worried by what i have read and don't want to risk a $40K duck pond in the back yard.

No answers
Jess M
Jess Masked

How have you found norther river narellan pools? So far we have dealt with Bruce and he seems great. Hoping the feedback is great and we can confidently sign with them asap

2 answers
Sheik
Sheik

I have used Campbelltown one and they were great

Sonya
Sonya

I have used the Southern Sydney Narellan pools and honestly found them great, couldn’t fault them with anything.

Elaine J.
Elaine J.asked

Hello I am trying to get an address and phone number for Narellan Pools Head Office, can anyone help? Thanks

2 answers
Tenille
Tenille

Hi Elaine, I am not sure sorry I believe their head office is in Townsville though so maybe try googling the Townsville branch. Good luck.

Narellan Pools
Narellan P.Narellan Pools

Hi Elaine, thank you for reaching out. Our head office is in Sydney - do you have a question for our Client Care department? They can be reached on 1800 045 015.

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