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Narellan Pools

Narellan Pools

4.1 from 167 reviews

Reviews

Review distribution

5 star
122
4 star
7
3 star
1
2 star
10
1 star
27

Amazing pool on the central coast

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Jody

JodySydney, NSW

  • 2 reviews
  • 2 likes

Excellent Pool by Dean

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We decided we wanted a pool and within 19 days we had one! Dean makes things happen and kept his word on everything even the weather. Nothing was an issue and his very easy to deal with as well as professional, if your in western Sydney Penrith area Dean is your go to man and very genuine. The pool is perfect and we appreciate all Deans advise and patience. The promt replies and quick appointments were fantastic. You won't be disappointed my neighbour went with Dean and my other neighbour is very impressed they will also be going with Dean.

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Nick Cuculeski

Nick CuculeskiGreater Melbourne (Outer), VIC

Narellan Pool - South West Melbourne - Absolutely amazing !!

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1 comment
Narellan Pools
Narellan PoolsNarellan Pools

We LOVED reading your review. Thank you Nick!

Erin M

Erin MMetropolitan Adelaide, SA

Over promise and under deliver sums up SA director Matthew Wright

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Matt Wright has caused nothing but ongoing issues. First runs a month late, then installs wrong pool colour, plumbing leaks, heater installed back to front (how does this even happen from experienced people), tiling not level, no screeding done before tiling the list goes on.
When problems occur Matt is always in "meetings" and never available BE CAREFUL

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Jeff L.

Jeff L.Sydney, NSW

Great customer service

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We’ve had a pool installed by Dean and his team at Narellan pools , fantastic to deal with from start to finish , turned up when they said , done fantastic job , always clean and tidy.
Our pool looks great Dean was always a phone call away with any questions and help we needed nothing was ever a problem
Really really happy with the end result of our pool ,
I would never hesitate to recommend Dean , Chontelle and his team to family and friends in the future
Thank you again !!
Jeff

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Narellan Pools
Narellan PoolsNarellan Pools

Thank you for your review Jeff! We love hearing about our Local Pool Builders delivering the "world's best client experiences"


Narellan Pools-What an awesome experience.!!

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Jason from Narellan pools is an absolute gentleman!!
Not too mention all others involved from his office staff to the pool installers.
We saved years for our pool and Narellan just made it an awesome-easy-fun experience with no stress,.
My advise to people considering a pool for there home is-(don't bother with others,call NARELLAN now).
Tony Noviello and family Brunswick West.

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Narellan Pools
Narellan PoolsNarellan Pools

Thank you Tony! We LOVE hearing about the wonderful work out local pool builders are doing in Australia's backyards.


Kim B.

Kim B.Greater Melbourne (Inner), VIC

Great customer service and ultimately a great product.

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Narellan Pools
Narellan PoolsNarellan Pools

Thanks Kim! We really appreciate you stopping by to review your experience with Jason from Narellan Pools South Western Melbourne.


Balakumar Velu

Balakumar VeluSydney, NSW

Dean Douglas from Narellan Pools gave me the best customer service experience ever

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Narellan Pools
Narellan PoolsNarellan Pools

Thank you so much for taking the time to write your fantastic review of Dean from Narellan Pools Nepean.

Hayley

HayleySydney, NSW

  • 2 reviews
  • 1 like

If I could give more than 5 stars I would !!

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We’ve just had a pool installed by Dean and his team at Narellan pools , fantastic to deal with start to finish , turned up when they said , all his trades were fantastic , always clean and tidy
Our pool looks spectacular!! All the men worked so hard to get it done for us ,
Dean was always a phone call away with any questions we had and nothing was ever a problem
Really really happy with the end result of our pool ,
I would never hesitate to recommend Dean , Chontelle and his team to family and friends in the future
Thanks again !!
Hayley and Tim Hayman

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Narellan Pools
Narellan PoolsNarellan Pools

Thank you Hayley! We hope you have countless years of enjoyment in your Narellan Pool.

Happy customers of D and C Pools

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Happy customers of D and C Pools, our pool was recently installed by Dean and his team on time, professionally and with ease. Look no further if you are planning for a swimming pool. You will not be disappointed.

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Narellan Pools
Narellan PoolsNarellan Pools

Thank you James! We appreciate you taking the time to write a review. :)


Dream Came True With Narellan Pools Hills District

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We would like to thank Mark and his team for seamless experience with our swimming pool. Special thanks to Craig for helping us choose the right design.
From excavation to the handover, we received absolutely professional and friendly service.
Mark also gave us expert advice for our side projects related to pool area.
We recommend Narellan Pools Hills District to everyone wishing to have a resort style backyard. Thanks very much
Hakiya and Tez.

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Narellan Pools
Narellan PoolsNarellan Pools

Hi Hakiya and Tez! Thank you so much for your fantastic feedback. We love hearing about the wonderful work our local pool builders are doing. :)


Symphony 7 - dream pool!

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Mark and the team from Hills Narellan Pools were brilliant from start to finish!
Day one with the dig was a very hot summer's day, and the crew kept working 8 hours straight!
Everyone who worked on our pool were highly professional, friendly and articulate. We were constantly included in the installation and updated on the progress. The installation and paving jobs by Narellan is excellent!
We chose the DIY option for the fence, decking and landscaping. We look forward to enjoying the finished product this summer!
We can't thank Mark and his crew enough for their product and service. We highly recommend Narellan Pools!
Adrienne and Adam

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Narellan Pools
Narellan PoolsNarellan Pools

Hi Adrienne and Adam! Thank you for taking the time to let us know about the great work of Narellan Pools Hills District. :)


Ron G.

Ron G.Sydney, NSW

Excellent service

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Thank you to the team from Narellan pools, Dean and his crew made this an easy painless process for us, there efficiency and professionalism was Awesome, Dean was fantastic he explained everything so clearly and was available to us when ever we had any questions. I will be recommending this team to everyone I know, great work guys thank you for making this an easy process. Cherie and Adam

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Narellan Pools
Narellan PoolsNarellan Pools

Hi Ron! Thank you so much for taking the time to write about your pool experience with Dean from Narellan Pools Nepean! :)


margaret

margaretSydney Surrounds, NSW

  • 2 reviews
  • 1 like

#1 Narellan Pools Central Coast Team

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WOW FACTOR PLUS from the Central Coast Narellan Pools team. From start to finish the whole team was phenomenal. I can't thank Kellie, Meagan, Dave, Mick, Ben, Wills, William and Jason enough for their exceptional, professional, friendly and family orientated attitued, I really felt like part of the family. They all treated my pool build as if it was their own property, looking out for any issues that might arise. Due to their care it all ran smoothly. I love, love, love the finished pool, thanks to the amazing Central Coast Team.
Margaret

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Fantastic Service Narellan Pools Hills District

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Mark and his entire team were fantastic from concept to completion.Nothing was to hard and their comunication ,planning and execuition was 100 percent .On site the tradesman were amazing always ontime,clean, tidy and proffesional. We cant thank Mark and his team enough for delivering an excellent pool .

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Wilson

Wilson

  • 2 reviews
  • 1 like
  • Verified customer

Narellan Pools - Nepean (THE BEST!)

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We had the best experience with Dean, Chontelle and their team. The whole process was a breeze with these guys. Communication was outstanding and professional throughout. We had a lot of issues with access restrictions and had a small window we could have the pool installed by thanks to a good Neighbour holding off on their fence installation. Dean and Chontelle were able to accommodate us and get the job done quickly to keep our neighbours happy. Couldn’t recommend these guys enough if you’re looking for a professional company that is very friendly and goes beyond don’t look anywhere else. Thanks again Dean, Chontelle and Team. We absolutely love our pool and thanks for making everything so easy.
Brittany & Andrew

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Ryan

RyanSydney Surrounds, NSW

Narellan pools central coast

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The team at Narellan pools Central Coast were amazing from start to finish.
From Kellie and Meagan, outstanding customer service and help, the construction guys Dave and his offsider couldn’t thank them enough and went above and beyond.
Couldn’t recommend highly enough
Thank you very much

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Narellan Pools Central West and Blue Mountains

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Through all stages from design to install and handover we were impressed with the team from Narellan Pools in Bathurst. The Communication was excellent, the pool and accessories high quality and the end product outstanding!. We highly recommend Narellan Pools Central West as a fantastic business to work with. Thank you so much!

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Bec

BecSydney Surrounds, NSW

Narellan Pools Central Coast

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The team at Narellan Central Coast have been wonderful in helping us build our pool. Their customer service is amazing, their construction crew were great & we've had great follow up service too. Highly recommended them.

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Candace

CandaceGreater Melbourne (Metropolitan), VIC

Narellan Pools South Western Melbourne

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Jason from Narellan Pools South Western Melbourne ended up being a fantastic choice to build our magnesium pool with. They were informative and transparent throughout both the sales, pool installation and handover process alike. His team were an absolute pleasure to deal with and they kept us up to date through out the process. They returned our calls and responded to our queries with urgency. Jason, Jules and team provided us with an outstanding experience, I can't more highly recommend them! Thank you for everything!

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Questions & Answers

Chris O.

Chris O.asked

Have bought a house with a Narralen pool azure colour and it’s faded above water line .Pool is nine years oldWhat can we do to make it look new again . Have tried Fibre glass cleaner not successful thanks Chris Olsen

1 answer
Dean D.
Dean D.

You could put a water line tile over it which really makes the pool look next level.


Stu

Stuasked

Looking at buying / installing a pool with Narellan Pools North Brisbane, I would like to hear feedback from previous buyers before making a decision to go ahead please?

1 answer
Happy swimmer
Happy swimmer

Built with them recently couldn’t fault them delivered on every promise. End result was above expectations.


Catherine

Catherineasked

Does anyone know about Narellan South Brisbane, would like to hear feedback from you before make decision to build the pool. Many thanks

2 answers
LMS
LMS

Hi Catherine. Not sure if Gold Coast and South Brisbane are the same. I liked the rep who came out to see us and they had good incentives for contracting with them. Gold Coast office staff were helpful. I was not impressed with the way Narellan runs their franchises. National call centre, gatekeepers, first phone contact doesn't know much about the business (couldn't even tell me if they had a showroom, they do). I was comfortable with the franchise but worried if I had a problem the overarching company would be hard to contact and difficult to resolve issues so we plan to choose a different pool company.

Narellan Pools
Narellan PoolsNarellan Pools

Hi Catherine. I am the Client Care Manager at Narellan Pools Head Office, Sydney. I would just like to advise that I am available to all clients who need my assistance with any issues regarding their Local Pool Builder both before and after the install. We do have a call centre that directs call from the 1800 number but once you make contact with me, you will have my direct line and email for future. FYI, Brisbane South and Gold Coast are two separate pool builders. Brisbane South is Craig and Lisa Wells, a lovely couple with an excellent reputation. If I can assist you in anyway please do not hesitate to contact me on 02 9684 8014. Thankyou


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