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Narellan Pools

Narellan Pools

4.4 from 413 reviews · View Statistics
See the Best Pool & Spa Shops in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Value for Money
    4.5 (151)
  • Cleaning & Maintenance
    4.7 (144)
  • Product Quality
    4.7 (231)
  • Return Claim MadeYes (2) · No (159)
  • Warranty Claim MadeYes (4) · No (155)
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Thank you!!!

published

Thank you Narellan Pools Hills District!
We absolutely love our pool and we would like to commend the entire team for your fantastic work and effort, especially Phil and Mark F for your great service!

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Very happy

published

Once the pool started the team were amazing! Everything ran smoothly
They arrived on time and cleaned up after each visit!
Very happy with their service and looking forward to summer

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adam
adam
  • 3 reviews
  • 3 likes

Poor After Sales support

published

The pool cleaner failed after 5 months and although i have emailed many times to repair they have not responded. The basket provided for skimmer box does not fit properly so leaves are going past the skimmer box to the pool pump. Have made many requests for repair however i have been ignored.

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Narellan Pools in The Hills - great experience

published

From initial contact with Craig and Mark Kaushal, to project Manager Phil and all the guys who installed the pool, to assistance from Mark Frost, all were professional, knowledgeable and courteous. Even their recommended businesses for ancillary works were proficient in what they did. All up a great experience despite the continual rain creating havoc with the schedule. Highly recommended.

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Igor S.
Igor S.Sydney, NSW

That was excellent!

published

Building the pool with Narellan Pools Hills district was a great experience form the beginning to the end. Mark explained the process and building stages very well. And they built it in the time frame that was set.
Very happy!

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Jen.A
Jen.ASydney, NSW

Too Easy! Narellan Pools - Hills District

published

Everything from quote process to final handover was too easy and very professional. The team at Narellan communicated each step of the way and every process - quote/measure, excavation, pool delivery, craning of pool over our house, installation of our pool, final clean and handover - All was done professionally and without hassle or hiccups because of the great team work at Narellan and the communication with us.
Any questions we had were answered quickly and they were able to refer great companies for tiling and pool fencing.
Our Serene6 pool finish looks great and we are excited to make many memories enjoying our pool with family and friends.
Thanks Narellan Team!

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  • Incentivised Review No
  • Return Claim MadeNo
Narellan Pools
Narellan P.Narellan PoolsSend a private message

Hi Jen, this is so wonderful to hear. Your Serene pool looks amazing and we will pass your kind words on to the team at Narellan Pools Hills District. Thank you for taking the time to leave a review.

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annieexplorer
annieexplorerWide Bay-Burnett, QLD
  • 45 reviews
  • 31 likes

Narellan Pools Hervey Bay QLD Terrible experience!

published

Nothing but problems with this Company! Pool gates not closing, Pool filter faulty and replaced, Heat pump never worked and taken 3 years to finally replace. I asked for a quote for Daisy Pool seat/cover. Guy in office could not work out how to order. I ordered it. Paid them to install. Took 3 attempts. Pool maintenance guy told me blanket then on wrong way! Now roller faulty. Quote to repair $140/hr and 3 hours work. We use the remote to roll cover but told we must have used brute force! AVOID THIS COMPANY

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Narellan Pools
Narellan P.Narellan PoolsSend a private message
annieexplorer
annieexplorer

I have tried numerous times to get Narellan to fix issues. They can't even fit a pool cover correctly. Now it is faulty and want to charge exorbitant rates to fix it

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Jarome
JaromeSydney, NSW

D&C Narellan pools Hawkesbury/Nepean.

published

Dean and his team at Hawkesbury/Nepean Narellan Pools were outstanding from start to finish. Every promise was delivered and their after sales/ installation support has been fantastic. My children have the pool they've wanted and love using it.

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Antonella Chiodo
Antonella ChiodoGreater Melbourne (Metropolitan), VIC

Narellan Pools - South East Melbourne

published

Just wanted to shout out to the Narellan- South East Melb crew - Jason, Jasmin, Ben & Connor. From start to finish, we were kept up to date, we worked through any issues and they were very approachable. Jason came to see us literally the day after my online request. The whole process only took just over 4 months. Installation was seamless. We are thrilled with our new Eden Slimline. Now for the landscaping to begin!

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Narellan Pools
Narellan P.Narellan PoolsSend a private message

Hi Antonella, thanks so much for sharing your wonderful experience with the team of Narellan Pools South Eastern Melbourne. They will be thrilled that you are so happy with your pool!

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Jay Jerusalem
Jay JerusalemSydney, NSW

Amazing Pool built by Narellan Pools Hills District

published

Our plan is to regularly use the pool every other day if not daily for my hydro therapy.
The pool is very easy to clean through the help of the Dolphin robot cleaner.

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  • Value for Money
  • Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan PoolsSend a private message

Hi Jay, thank you so much for leaving this review. We are so happy to hear that you love your Narellan Pools swimming pool!

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Brendon
Brendon
  • 2 reviews
  • Verified

Dean & Chontelle - Nepean/Hawkesbury branch - Amazing!

published

Dean and the guys from Nepean/Hawkesbury Narellan Pools installed our pool. Dean has an attention to detail, is professional & takes pride in their installs. Highly recommended! Would definitely recommend Dean and the team to anyone. Thank you.

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Narellan Pools
Narellan P.Narellan PoolsSend a private message

Hi Brendon, thank you so much for providing this fantastic review. We've passed your words on to the team at Narellan Pools Nepean, who will be thrilled!

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Amazing Team! Amazing Service! The Best!

published
  • Value for Money
  • Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan PoolsSend a private message

Hi Shaun and Laura! We are so appreciative of you sharing this review. We're very glad to hear of your fantastic experience with your local Narellan Pools Builder. Enjoy that beautiful new pool!

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Shady Mikhael
Shady MikhaelSydney, NSW

Narellan Pools Hills District - Best in the business.. outstanding product and an amazing team !

published

Just completed a Pool build with Narellan Pools Hills District to say they are the best in the business is an understatement, outstanding team extremely professional and if I was to do it all over again I wouldn’t think twice about who to go with.. highly recommend them to any family looking to build their dream pool

  • Value for Money
  • Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan PoolsSend a private message

Hi Shady, this is awesome to hear! Thank you so much for taking the time to leave such a wonderful review.

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Narellan Pools Hills District

published

From initial quote and negotiations, to completion, the team in the Hills District have been very informative and professional throughout. The construction team were very clean and friendly answering our questions and putting us at ease. We had a near perfect install with very little issues and couldn’t be happier with the end result. We love the pool and can’t wait to get in it every chance we get. Thank you Hills district pools.

  • Value for Money
  • Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan PoolsSend a private message

Hi Dan and Belinda! We love hearing about delightful experiences like yours! We've passed your kind words on to the team at Narellan Pools Hills District, so thank you for sharing.

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Nivesh V.
Nivesh V.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Awesome experience from Narellan SE and West Melbourne team

published

Right from the start Jason and team have been very professional in setting expectations and pool build timings.. Kept to their promise, and delivered a wonderful Serene 7 that our kids are enjoying.

  • Value for Money
  • Cleaning & Maintenance
Narellan Pools
Narellan P.Narellan PoolsSend a private message

Hi Nivesh, thank you so much for sharing this review! We are so glad to hear you and your family are loving your new pool!

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Questions & Answers

Pamela S.
Pamela S.asked

HI do you install your pools in Lynn Haven Florida?

No answers
Brett
Brettasked

Hi, I am getting a Narellan symphony pool but struggling to choose colour between blue agate and Mediterranean pearl. Would appreciate any recommendations and photos. Thanks

2 answers
Christian
Christian

We have chosen Blue Agate. It looks great in the Sun like real sea water in the sun.

Brett
Brett

Thanks so much Christian. That’s what we’re leaning towards and this will help us a lot!

Peter L.
Peter L.asked

How many litres does the Narellan Pools Princess 8 hold. It would be nice if Narellan Pools include the water capacity of the website pool dimensions too..... It's not that difficult surely.......

1 answer
Dave M.
Dave M.

24,300L

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