Navman MiVue730 Questions & Answers
VerifiedMPNs: 3662966 and NAV00006
To whom this concerns, my dash camera is showing, format your sd this is on the screen all the time card followed instructions but nothing happens just a instruction that I will loose what's on the card with continue ok? I try to continue but nothing happens, maybe need new sd card.thank you in advance.
Simple! Pull the card out and format it on your computer. Then place it back inside the dashcam.
Hi Steve N., Thank you for reaching out to us. Please head over to our online self-help resource at external link where you can find an answer to your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Thank you I'll give it a try thank you.
Hi Steve N.,
You are welcome.
Kind Regards, The Navman Team
Thank you for your fast response very much appreciated
Can the DDR MiVue 730 dash cam be accessed remotely
Hi Geoff, Thank you for reaching out to us. Regarding your query, please be informed that the Mivue 730 can not be accessed remotely. If you have any other concerns, please send an email to our email support team at pcnsupportaus@navman.com.au.
Thank you.
Kind Regards, The Navman Team
Does the screen have a light button. Cheers
Hi haroldclinch, Thank you for reaching out to us. Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
How to look at last photos
Hi haroldclinch, Thank you for reaching out to us. Regarding your query, you may refer to the link below for the steps to download and view the footage to the computer: external link If you will have any other questions, please send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist you.
Kind Regards, The Navman Team
Hi I have the Navman 730 and can't seem to download the video images onto MiVue Manager. Nothing comes up in the listings. I have tried everything and nothing works. The recordings are on my card and I can see them on the Navman itself but when I plug it into my computer nothing downloads.
Just copy (drag) them to your desktop and use the Windows or Mac built-in Video player to watch them if required. Then manually delete them from the memory card. You dont need the MiVue manager to do this. Useless software. I have never used it.
Hi Pauline, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
After 2 years of using the camera, the orange light blinks in and the screen switch on and goes black and it dose not show anything on the screen. Any ideas?
Hi Nidal, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
1, Ensure MiVue is properly connected and charging correctly as its sounds like the battery is flat. Try a different charger as your charger might be faulty. 2. If you can start it go into settings and select "Restore to Defaults" 3. Remove memeory card and format on computer. You can also do this through the settings Menu if you can get to that.
G'day everyone...just wondering where I can purchase a new power cord for my MiVue 730...the one listed on the Navman website does not have the 730 listed as a compatible unit, and now I see the website is being updated so can't even get the version that's on there. Any help would be greatly appreciated.
This is a very common power cord also used for many cameras. Nothing special about it. Its known as a mini-USB charge cable. Available on eBay or any electrical retailer including Officeworks with or without the cigarette lighter charger. (any USB charger will suffice). Link for Mini-USB to USB cable from $3.95 to $4.95 delivered: external link external link Link for cable with car charger from $9.69 to $14.14 delivered: external link external link
Hi tippo1973, Thank you for posting your query. Regarding your concern, you may purchase the Navman Mivue 730 car power adapter from the Navman online store. Please refer to the links below: For Australia: external link
For New Zealand: external link
You may also create a Navman account and register the Navman device to get a 15% discount for maps and accessories. To register, please see the links below:
For New Zealand: external link
For Australia: external link
If you will have any other concerns, you may also send an email to our email support team at pcnsupportaus@navman.com.au.
Thank you.
Kind Regards, Navman Team
does anyone know if the ball in socket thing is supposed to be so stiff that you cant change the angle of the cam?
It may be a little still but you should be able to adjust it. See if there is a screw cap on the back of the ball joint. If so loosen this, adjust then tighten again
there's no tightening screws , i tried WD-40 but it wont move I'm afraid to force it incase it snaps
Hi Igor, Thank you for reaching out to us! Regarding your query, it is possible to adjust the angle of the camera by rotating the ball joint. You may need to apply some force to rotate as it was designed to be a bit firm to secure the device from wobbling while it is mounted. If you will have any other queries, you may contact our email support team at pcnsupportaus@navman.com.au.
Thank you.
Kind Regards, The Navman Team
The suction disc on the mounting cradle of my Navman 730 has been replaced once and has now come unstuck a second time. How long are they expected to last?
How did you get another ? Mine is hopeless as well. Falls off all the time
Hi Margaret C., Thank you for reaching out to us. We are sorry to hear that you are having problems again with the suction mount for your Navman Mivue 730. For us to further assist you, please send an email to our email support team at pcnsupportaus@navman.com.au with your Full Name, Shipping Address, Serial Number, Date of Purchase and the Place of purchase.
Hi Josh,
Regarding the faulty mount for your Navman dash camera, please send an email to our email support team at pcnsupportaus@navman.com.au with your Full Name, Shipping Address, Serial Number, Date of Purchase and the Place of purchase for further assistance.
Thank you.
Kind Regards, The Navman Team
My Navman has the screen off but the orange light stays on. It doesn’t matter is the car is on and driving or off. The screen won’t come on and the orange light stay on.
Hi Jacqueline G Thanks for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Hi i bought a navman mivue 765 is that normal the charging light blinks green and orange alternative. When ever i turns off the car it says low battery and turns off straight away. Is that normal?
Hi arunnursing, Thank you for posting your query. Regarding the indicator light, it flashes green and orange while the recording is in progress. About the second query, please be informed that if you are not using a Smartbox and if a device connected to 12v saves the last video and then shuts down within 10 seconds from the disconnection of power, this will be as designed.
Hope the above information helps.
For any other concerns, you may also send an email to our email support team at pcnsupportaus@navman.com.au.
Kind Regards, The Navman Team
Thanks
Hi Arunnursing,
You’re welcome.
Kind Regards, The Navman Team
Hey all, My mv730 is only making NMEA files that not viewable does anybody know how to fix this and recover my footage??
Hi The N., Thank you for posting your query. We are sorry to hear that you are unable to view the recorded files. There is no way to recover the recorded files that appeared as NMEA files. In this case, it seems that the device is not recording properly. To resolve this, please try the steps below: First, we have to check if you are using a compatible microSD card. For the recommended microSD card brands and types, please refer to the link below. Please also check all the files saved on all folders such as the Event, Normal and Parking. external link
Format SD card. If the problem persists, please try another memory card for further isolation.
Perform hard reset. For the steps, please refer to the link below: external link
If the video files are corrupted and cannot be played at all, check and update the firmware of the device. You may download and install the latest version from the link below. external link
Hopefully, the above information will resolve the problem.
If you will need further assistance, please send an email to our email support team at pcnsupportaus@navman.com.au
Kind Regards, The Navman Team
I have my MiVue 730 set to use the GPS date/Time (because the internal battery doesn't seem to remember the date). I sometimes end up with files with really random dates (like 2080). I assume this is when it hasn't found the satellite before it starts to record. But it also means when it gets the date right, today's files are deleted almost immediately because they are considered older than the 2080 ones that may have been recorded a year ago and I don't need to keep. Eg; Today I witnessed an accident at the start of a 5 hour drive. When I got home and tried to review the footage, all 5 hours of footage had been deleted but I had hundreds of hours of footage from months ago that all had the year 2080. Is there a replaceable battery that would allow me to let it use the internal clock instead of relying on satellites for the date?
Suggest you contact Navman directly
Hi John, Sorry to know about that. though we have a couple of things we can do which should definitely help. May we private message you here to provide these steps? Alternatively, you may email us at PCNSupportAus@navman.com.au and we will do our best to assist you further.
Looking forward to hearing from you. Thanks in advance.
Kind Regards, The Navman Team
Yes please. Happy for a private message. Thanks
Hi John,
Thanks! Kindly check your inbox here as we have sent you a private message.
Kind Regards, The Navman Team
I've also got this issue, damn thing jumps to the year 2080. How hard is it to check the gps signal occasionally and update the time?!
has anyone had problems where you can't view the files on the PC if the camera doesn't run the full 5 minutes ? If I switch the car off before 5 mins I can't watch the file.
Hi Josh, Sorry for the troubles. For the steps on how to play your recordings to your computer, please refer to the link below: external link To change your set length for your video recordings, please go to Menu > Video Recording > Video Clip Length.
Hope this helps. Otherwise, feel free to email our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
I used the link you provided to find a compatible SD card for my DDR MiVue 730 however it says they are no compatible cards. Any suggestions?
Hi Jennifer M., Sorry for the troubles. Please refer below to check the compatible microSD cards with your device. external link Please note: Ensure you are entering “MiVUE730” to have the list showed up. Hope this helps. Otherwise, feel free to email our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
I have navman dash cam 730, bought last year but now it doesn't record audio
Hi Singh, Thanks for posting your query. To include audio on your recordings, please go to Menu > Sound Recording > Turn on/Enable. Hope this helps! Otherwise, feel free to contact our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
Hi I've had my Navman DDR 730 for over 12 months now with no trouble. I've just started seeing on the bottom of the screen "start recording". Sometimes it starts recording then reverts back to this and the speed is not displayed. Hope you can help. Thanks
Hi James, Thanks for posting your query. Sorry for the troubles. The first thing I would suggest is to perform a hard reset on the device. To do this, please insert a small rod (such as a straightened paperclip) into the Shutdown button beside the barcode (the camera) to shut down the device. Leave the device off for 5 seconds then press and hold the power button to turn it on.
Please also ensure you are using a Micro SD card designed for use in Dash Cameras. Faulty or incompatible Micro SD cards can cause your device to not function correctly, may arise problems with the recorded files, freeze, and even cause the device to intermittently turn off or even not power on. For more reading please refer to our website: external link
Hope this helps! Otherwise, feel free to email our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
Hi thanks for getting back to me, I tried what you suggested but unfortunately it still comes up with the same thing. Kind regards James
Hi James, Sorry to know about that. Would you mind if we private message you to get the device's warranty details? We'd like to ask some personal information as well. Alternatively, you may email us at PCNSupportAus@navman.com.au and we will do our best to help you futher.
Kind Regards, The Navman Team
Sure no problem
Hi James,
Thanks for your confirmation.
We have sent you a private message here. Please check your inbox
Kind Regards The Navman Team
How do I know if the SC card is full and do I need to erase files from the SC card to make space for new recording or it will automatically erase the old files for new recording?
Hi Michael, Thanks for posting your query. Your device will automatically overwrite the oldest recordings once the memory card got full. To check how many videos can be stored on your memory card, please refer to the link below: external link
Hope this helps. Otherwise, feel free to email our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
I thought it should be like this but it wasn't. It just stopped recording and I needed to format the SD card to erase all old files before it started recording again. Is there any setting that I might need to adjust?
Hi Michael, Sorry to know about that. Please ensure you are using a Micro SD card designed for use in Dash Cameras. Faulty or incompatible Micro SD cards can cause your device to not function correctly, may arise problems with the recorded files, freeze, and even cause the device to intermittently turn off or even not power on. For more reading please refer to our website: external link
Hope this helps! Otherwise, feel free to email our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
Hey All, my Mivue730 has a message across the screen saying "please format SD card" - not sure what this means, anybody have any ideas?? Thks Gary
Hi Gary, We are sorry to hear that you are having a problem with your dashcam. If this is the first time the device has requested to format the current SD card inserted, please don’t worry and format the SD card. We recommend formatting the SD card prior using it in your dash camera or GPS devices to ensure the file system is compatible.
Here are the factors why we need to format the SD card: • Ensure the SD card memory is in the correct format • Enhance overall performance and lifespan. • Repair corrupted SD card. • Restore SD card to full capacity.
Remember: Formatting the SD card will delete all files on the card, please ensure you have saved any files you wish to keep prior to formatting the SD card
If your device is asking to format the SD card regularly, this is a sign that the SD card is becoming faulty and will fail soon or is already completely faulty. Please replace the current SD card with a brand-new endurance card. You may refer to the link below to check our recommended memory cards: external link
Hope this helps! Otherwise, feel free to contact our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
Seems pretty obvious what to do. Either format the SD card on the Navman or pull it out and format it in your computer. You should be using a minimum 32GB SD card
Thanks guys, have tried all the above & it seems or looks like that the card could be faulty as it just keeps coming up telling me to reformat the card - looks like a new card coming up. Thks all to yr replies :)
No worries, Camo's!
Kind Regards, The Navman Team
Hi having the same problem with mine .Have gone through the menu but when I press format, the message keeps telling me "the SD card will erase all data on card. Continue? Well there is no where to accept the question. What now? Malcolm
Gday guys i have a navman 730 been working great for years now all of a sudden it keeps turning off when i start the car put a new cord on it and cleared the card but still not playing the game any idears ? Tom
Hi Tom, Thanks for posting your query. We are sorry to hear that your dash cam keeps turning off. Not to worry, we are here to help. Please ensure that you are using a genuine Navman Car Power Adaptor. The In-car power supply needs to have the green light glowing in part that is inserted into the cigarette port of the car to confirm power is being received from the vehicle. If not, the in-car power adaptor could be faulty. Please either test the in-car power supply in another vehicle or test the car’s cigarette port with another charging device.
Please also make sure that you are using a Micro SD card designed for use in Dash Cameras such as SanDisk Endurance series, and Kingston Endurance series. Faulty or incompatible Micro SD cards can cause your device to not function correctly, may arise problems with the recorded files, freeze, and even cause the device to intermittently turn off or even not power on. For more reading please refer to: external link
Hope this helps! Otherwise, feel free to contact our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
Thanks for your quick reply . I ended up having to buy a new power lead and it solved my isue thank you once again for replying .. Tom
Hi Tom,
That's great! Thanks for letting us know.
Cheers, The Navman Team
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