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2Neopower All-in-one Black Diamond

Neopower All-in-one Black Diamond

 Verified
2Neopower All-in-one Black Diamond
5.0

23 reviews

Positive vs Negative
100%0%
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Build Quality
4.7
Value for Money
4.7
Cleaning & Maintenance
4.8
Noise Level
3.6
Temperature Consistency
4.5
Heating Speed
4.3
LRJ90
LRJ903 posts
  Fair Incentive NA37-315A

Incredibly impressed how efficient and quietly it operates. Easy to setup to WiFi or use the onboard control panel for scheduling

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Jinpeng L.
Jinpeng L.
  NA32-260A

Excellent service from NeoPower from start to finish. The installation was arranged quickly, and the technician was professional, punctual, and knowledgeable. The hot water system works perfectly, heats up fast, and provides a consistent water temperature throughout the house. Communication was clear and responsive, and the whole process was… Read more

smooth and hassle-free. Very happy with both the product and the customer service. Highly recommend NeoPower to anyone looking for a reliable hot water solution. ⭐⭐⭐⭐⭐

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Xuan G.
Xuan G.
  NA37-315A

it's great to see the shape is nice and handsome. very friendly installer to?quick installed and easy to operate. Show details

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anthony
anthonyVIC3 posts
  NA37-315A

Had a neo power black diamond heat pump installed today, with excellent professional plumbers from Trigger plumbing they communicated and explained everything in simple understanding terms, initially the pump is a bit noisy heating for the first time, but after 4 hours you can’t hear a thing, hot water is set at 55 degrees and was warm in 4 hours… Read more

which is normal for winter. Energy usage is minimal 1 kw per day and provides good pressure and importantly hot consistent water. Highly recommended Neo power heat pumps and salesperson Sam was a delight to deal with.

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Allen
AllenVIC
  Fair Incentive NA37-315A

Great water heater, 315L big tank enough for my whole family daily use. Show details

Oni Won
Oni Won
  Fair Incentive NA32-260A

We have upgraded to a Neopower all-in-one heat pump and it’s been amazing! The compact design fits perfectly in our home, the energy efficiency is fantastic, the hot water unit is easy to use, super quite and reliable, highly recommended Neopower!!

Lucas
LucasVIC
  Verified NA37-315A

Good product and save a lot in my electricity bill Show details

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li p.
li p.Victoria
  Fair Incentive Verified All-in-one Black Diamond

It is pretty quiet. The installation is a great experience. Strongly recommend. Show details

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Ray T.
Ray T.VIC
  Fair Incentive All-in-one Black Diamond

Neo power supplied and installed a Neo Power hotwater service. The hotwater service is fantastic and the installation was done promptly and professionally. I can recommend Neopower. Show details

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KMP
KMPVIC
  NA37-315A

The water heater has a problem with the pressure safety valve. The service technician came and explained that the problem was caused by the plumbing not route correctly. It was the installer's fault. Anyway a BIG thumb up to the service technician. Show details

Shehan
Shehan
  NA32-260A

Excellent service from NeoPower. Our heat pump hot water system had a PCB board issue, and a technician arrived within 40 minutes of the call. The problem was resolved quickly and professionally. Highly recommend the NeoPower team.

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a Melb
a Melb4 posts
  Verified NA32-260A

We had a Neopower Heat Pump hot water system installed recently by Australian Green Solution. The staff member assisting us was terrific. She was very patient walking through step by steps to completion. The installation team including the plumber, who was happy returning the second time to install the heat pump unit along with a friendly electrician and his assistant to complete the job. Thank you for being reliable to assist us. Show details

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Y R.
Y R.VIC
  NA32-260A

The large-scale gas-to-electricity conversion project has achieved excellent results and is highly satisfactory.

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origo o.
origo o.Victoria
  NA32-260A

an excellent product – excellent machine. quite, efficient, quick installation. very happy with this machine. Show details

Pim V
Pim VVIC
  Verified NA32-260A

Very pleased with this product – Very pleased with Neopower product and service. Had a small technical problem and Matthew was most obliging coming out and fixing it for us. I can recommend this product.

sam.ji1983
sam.ji1983VIC16 posts
  NA32-260A

The replacement of heat pump is worthy for money – Happy for the replacement and service from them. Gas really reduce from 1m3/day to 1m3/week. Thanks Zayn and your team.

Christina
ChristinaVIC
  NA32-260A

Best decision this year – Excellent end to end service & product. Digital panel to set the desire temperature. Enough capacity to accommodate 5 ppl shower (20 min each) consecutively. Hot water runs in quickly. Very happy with everything?

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Cathy
CathyVIC
  NA31-210A

Quiet and Energy Efficient – We’ve been using the Neopower 210L heat pump for about 2 months now, and it’s working really well. It heats up in around 1.5 hours and provides more than enough hot water for our family of three. The system is really quiet, and we’ve noticed our electricity bill drop by almost 30% since switching over. It’s definitely been a worthwhile investment! Show details

Simon
SimonVIC2 posts
  Verified NA32-260A

all-in-one heat pump – I recently installed the Neo Power All-in-One Heat Pump Hot Water System (NA32-260A), and I'm very pleased with the product. The service was excellent, and the system's design is good and compact. It operates quietly, most important it starts to save me money. The quality is good, and the efficiency is impressive. It is a great investment for… Read more

anyone looking for a reliable, cost-effective, and energy-efficient hot water solution. Highly recommend!

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Steven F.
Steven F.VIC
  Fair Incentive NA31-210A

Quiet, and cheaper – Me and my partner bought this heat pump last December, and it has been great. Our last heat pump was very noisy, this one’s pretty quiet. We use hot waters mostly at night, we use midday offpeak hours to heat up the water, 210L is more than enough for the both of us. Overall a good buy. Show details

Kevin C.
Kevin C.VIC
  NA32-260A

Neopower is super reliable—saves money and hassle! – Since installing the Neopower heat pump hot water system, our household's quality of life has really improved! This system is incredibly energy-efficient, and we've seen a noticeable drop in our electricity bills. Whether it's for showers or daily use, the hot water supply has been consistently reliable, and we no longer worry about running out.… Read more

Plus, it operates so quietly that we hardly notice it's on. The installation was smooth and quick, with the technician being very professional. Overall, Neopower not only saves money but also brings peace of mind and comfort. It's definitely a product worth recommending!

Fernando D.
Fernando D.VIC
  NA32-260A

Worth it – Recently bought an Neopower heat pump and impressed. They provided exceptional customer service, patiently explaining the product and recommending the perfect system for my house. The installer was also professional, completing the installation efficiently and answering all my questions with patience. Both the product and the service exceeded my expectations. Highly recommend. Show details

Jinping Wang
Jinping Wang
  NA32-260A
Noise Level
Functionality

Great heat pump and Outstanding customer service – Just purchased this heat pump from Neopower and was really satisfied with installation and customer service. When I called David, instead of rushing to sell me the product, he was really patient to introduce the product, how good the energy saving of this product is and recommended all the systems that fit my house. Also the installer Matthew is… Read more

really really good. I was asking him lots of questions and he was never tired of me. I would recommend Neopower brand to all of you guys. Really good!

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