1 photo
Net To Pet

Net To Pet

3.9 from 41 reviews · View Statistics
See the Best Pet Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Net To Pet

Reviews

  • Product Quality
    4.1 (9)
  • Return Claim MadeYes (0) · No (12)
  • Shipping
    4.0 (8)
Previous
Next

Amazing service

published

Always helpful fantastic advice and friendly service. Best products door to door service. If there are any issues the team are fantastic with problem solving. You can return items with a reasonable response. I highly recommend without hesitation

Product Quality
5/5
Shipping
5/5
Dianne E
Dianne ESydney Surrounds, NSW
  • 6 reviews
  • 1 like

Very disappointing

published

I’ve been buying from Net to Pet for a couple of years, probably have spent thousands of dollars with them. No notice, no email, nothing. Obviously they didn’t care about customer loyalty or customer service.

Incentivised Review No
Return Claim MadeNo

Other Pet Shops

 
 

0.0
(1,234)
review06
review06AU
  • 6 reviews
  • 2 likes

Nettopet discontinued?

published

Went to do my usual online ordering on NettoPet and couldn't access the website. I had to try and find my previous emails to try and link on to the web. Very disappointed to eventually work out that it no longer exists and the web page that I've been directed to instead is alot more expensive. :(

Incentivised Review No
Return Claim MadeNo

Net To Pet site closed, no communication

published

I was a regular customer of Net To Pet until December. Then like many others I discovered the site redirected to their other business in Wollongong & my account had been closed. The price of my Ivory Coat product had also skyrocketed through the roof. There was no announcement or communication with customers whatsoever. Very unfortunate as I was a very loyal & happy customer who has now moved on to another online supplier.

Incentivised Review No
Pet Shops

Find out how Net To Pet compares to other Pet Shops

Know better, choose better.

Compare all
Shallie17
Shallie17Metropolitan Adelaide, SA
  • 4 reviews

Net To Pet - SOLD! Delivery no longer offered.

published

Received an email on 7/1/2020 saying Net To Pet ceased business on 1/12/2019 and my account has been closed.
Taken over by an established pet supply company, I can't repeat my past order on line.
Why buy a successful business with excellent customer feedback, then scrap services? My product is available but I need to contact the new owner to find out if it's (a) possible to have it shipped interstate and (b) get a delivery quote (heavy item). Delivery in the past was free (over a set amount) and automatically calcated on the website.
So sad to lose Net To Pet. I'll return to shopping in store.

Product Quality
1/5
Shipping
1/5
Net To Pet
Nathan H.Net To Pet
eagle
eagleNewcastle
  • 12 reviews
  • 6 likes

Vanished

published

Gone out of business - no announcement to customers, no replies to enquiries. Website redirects to some shop in wollongong. Nettopet just vanished with no communication. Terrible business. Obviously another fly-by-nighter. Not to be trusted if they pop up again under another name.

Product Quality
1/5
Shipping
1/5
Rebecca D.
Rebecca D.South East Queensland, QLD
  • 2 reviews
  • 1 like

Such speedy service

published

I've ordered from Net to Pet a few times now. I always save money, quickest service and have even received a free gift with purchase on one of my orders.

Product Quality
5/5
Shipping
5/5

Perfect, just what I needed.

published

I was new to buying my pet food online, and new to Net to Pet. So far I'm very impressed. The communication was very good. The delivery arrived only a couple of days after I placed my order. I'll be buying from them again, they've made getting my pet food so much easier.

Product Quality
5/5
Shipping
5/5
Net To Pet
Nathan H.Net To Pet

Other Pet Shops

 
 

0.0
(1,234)
Crystal
CrystalGreater Melbourne (Metropolitan), VIC

Found my new pet supplier!

published

Was browsing online for a new pet supply company and came across Net to Pet. Their prices were not only much better than other companies but also a breeze to browse the site and complete the order.

I was pleasantly surprised when my delivery arrived early and my pooch and I were both very excited to receive the surprise box. It was absolutely free with the order,lots of great quality goodies inside.
Thank-you Net to Pet, I will definitely be a returning costumer.

Product Quality
5/5
Shipping
5/5
Net To Pet
Nathan H.Net To Pet
Pet Shops

Find out how Net To Pet compares to other Pet Shops

Know better, choose better.

Compare all
Wendy Mills
Wendy MillsSouth East Queensland, QLD
  • 2 reviews

Wonderful Service

published

I just love dealing with this company. Great prices and fast and efficient delivery. Super lovely people to deal with too. I highly recoomend them for all your pet needs

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
vidghost
vidghostSydney, NSW
  • 9 reviews
  • Verified

Great deals and fast delivery.

published

Been ordering dog and cat products from Nettopet now for a few years.
Always happy with the quick delivery and consistent pricing not to mention crazy deals when they have coupons that stack with sale prices. I also sometimes receive random extras that I'm assuming are sample products.

I always shop around at the end of the day but Nettopet is the place i go to first.

Product Quality
5/5
Shipping
5/5

Other Pet Shops

 
 

0.0
(1,234)

Great prices, amazing customer service.

published

Delivery is always quick, cheapest prices i've found and the customer service is impeccable. Would highly recommend this company to anyone looking to feed their buddies high quality, premium food!

Incentivised Review No
Return Claim MadeNo
Pet Shops

Find out how Net To Pet compares to other Pet Shops

Know better, choose better.

Compare all
Shirl
ShirlMetropolitan Adelaide, SA

Definitely 5 stars for customer service!

published

I wanted a very specific thing, thankfully Belinda from the Customer Service Team instantly helped me so I increased my order to include all my cat needs-which ended up being quite substantial with 4 giant cats. Very happy! Customer service is the main thing that keeps me coming back to places and these guys have never let me down. Thanks Belinda :)

Product Quality
5/5
Shipping
5/5

Really professional business, great prices and swift delivery!

published

The people at Net To Pet really helped me choose the right food for my dog! They were very friendly and knew what they were talking about.

PresC78
PresC78South East Queensland, QLD
  • 2 reviews
  • 1 like

Poor Delivery Times

published

Was promised I would have interstate delivery by Mon after ordering Thurs. It is Mon night & order is still not here. Customer service were aware I was out of food & needed the delivery, yet still exaggerated delivery times. Obviously dont care about pets & I will return to Pet Circle aswell.

Questions & Answers

Cloudyaa
Cloudyaaasked

Is net to pet the same company as pet circle?

2 answers
Lawns N All
Lawns N All

no

Net To Pet
Nathan H.Net To Pet

Hi there. No, Net To Pet is a completely separate business to Pet Circle. I can confirm that we have no connection with Pet Circle. Kind Regards, Keeley

Get an answer from our members and Net To Pet representatives

Details

CategoryOnline Shops and Pet Shops
Discontinuation dateDec 2019

Other Pet Shops

Previous
The Vet Shed

The Vet Shed

4.8
(628)
Pupnaps

Pupnaps

4.8
(426)
City Farmers

City Farmers

4.7
(204)
Olly's Box

Olly's Box

4.7
(119)
Petpost

Petpost

4.6
(107)
Petbarn

Petbarn

4.2
(2,110)
Pet Circle

Pet Circle

4.2
(6,051)
Pawssum

Pawssum

4.4
(135)
Next
See all Pet Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.