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18 photos
New Age Manta Ray
3.9 from 34 reviews

See the Best Caravans in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
15
4 star
7
3 star
8
2 star
2
1 star
2

Neil

NeilVictoria

New Age Manta Ray 19ft Enduro

published

Hi this is my second New Age Van purchased from New Age Melbourne 5months ago and love it. Have had nil issues with it and just love getting away in it. Great service from Joel and Mel who cannot do enough for you and knows their product. Very happy all round.

Purchased in January 2019 for $80,000.00.

Value for Money
Cleaning & Maintenance
Mileage 1,500 km
Car ModelFord Everest UA II Trend
Functionality
Comfort
Exterior Build Quality
Interior Build Quality
Off-roading Performance
See all answers

New Age 18ft Mantra Ray nothing but trouble

published

We bought an 18ft ER Manta Ray caravan from New Age mid 2017. Ever since we have had repeated issues with brakes, wiring and other features. The reverse camera has never worked. When they went to fix wiring issue regarding the electro stability control the whole unit was liquid nailed to the floor and they had to make a hole in the floor to remove and repair it. We were sold on the high-end quality of this caravan, but a lot of shortcuts have been made in the manufacturing. On top of this our experience dealing with New Age regarding repairs has been awful. They are quick to blame wear and tear and the customer for why a caravan just over 12 months old is falling apart.

Purchased in June 2017.

Functionality
Exterior Build Quality
Interior Build Quality
Dennis Tafe

Dennis Tafe

  • 2 reviews
  • 1 like

Very good delivery service by New Age Gold Coast . Only one problem - Swaying

published

Purchased in December 2018.

Value for Money
Car ModelToyota Landcruiser V8 200 Series
Functionality
Comfort
Exterior Build Quality
Interior Build Quality
1 comment
Dennis Tafe
Dennis Tafe
Gra

GraHunter Region, NSW

New Age Manta Ray 18ft issues

published

We purchased our van in 2018 from Bairnsdale New Age outlet and they were great to deal with however as we live in Port Stephens we had to use Beresfield for our services. What a nightmare - we had several problems and they accused us of changing things ourselves and were very loathe to fix things. Took weeks to fix things which turned out to be minor issues. We would not recommend them to anybody as they are only interested in selling vans. New Age need to improve their work during in construction and have better standards and also who they allow to have franchises representing their company .Graeme

Floor Planmr 18es3

New Age Manta Ray 18ft issues

published

Bought from Newcastle and have been waiting over 5 months to get replacement window blinds as the installed ones stopped working and fell apart even the staff think they are the worst window blinds.
Door locked from inside refused to unlock had to lever the door open.
Cupboard doors have no safety features to stop contents from flying out.

Floor Planrear door +ensuite

Chris Riley

Chris RileyLaunceston

  • 7 reviews
  • 11 likes

Excellent van, even more excellent service

published
Floor PlanMR16ES2

daughter

daughter

  • 4 reviews
  • 2 likes

Great since our modifications

published
Floor Planrear door, sink on awning side. Suits us nicely.

Tony kilmuurray aka Kill

Tony kilmuurray aka Kill

  • 3 reviews
  • 3 likes

We just love our van. (MR22BES2)

published

The van is fully fitted out for free camping and therefore is no light weight, but tows like a dream behind our l/cruiser 100 series turbo diesel. Everywhere we stop caravanner,s want to have a look. They love the fit out and colour scheme. Just back from Shark Bay and the wheat belt /wild flower belt. Have been all over the van trying to find fault with no success. Any questions we have are only a phone call away to New Age Perth who have been excellent from day one. Are members of the New Age Tribe. and our next Tribe event is to Fontys Pool in November. Cannot wait.

Floor PlanOur van has 3 bunks down the back for the kids/grandkids who also take the whole unit away.

Not happy with Warranty issues

published

Purchased from Newcastle started with only minor problems easy fix inside van fitted out great outside looks good underneath the pipe work and electrical lines poor everything siliconed together solar panels on roof siliconed straight to the roof and rubbing tow hitch welded on crooked draw bar has rust at some of the welds left hand brake not working properly over heating even after adjustment Melbourne have done nothing gave us an upgrade on the air conditioner I’ve checked the models and in fact it’s a down grade by about $400 Snakey Salesmen looks like solicitors will have to deal with them all we wanted was a no stress retirement

Floor PlanMantaray 16 E Deluxe

Hot water unit

published

Took van in for a service before our trip north had a leak in wardrobe got that fixed then headed off on our trip stopped overnight in Finley after arriving set van up and went and flicked hot water unit on but no hot water any ideas


Bee wise

Bee wisePerth

  • 3 reviews
  • 2 likes
  • Verified purchase

Living the dream

published

Just picked up our new MR16ES2 from Cannington Perth. Excellent customer service and after service. Hand over was a little bit over whelming but came with a dvd to watch again later. Van was perfect, no issues. Quality build with quality equipment and finish .Built in Australia for Australian conditions. Perfect size for 2 people with plenty of room. Now living the dream.

Floor PlanMR16ES2

Ian

IanSouth East Queensland, QLD

  • 17 reviews
  • Verified purchase

Definitely recommended

published

Took a long time to make a decision on a caravan as I wanted to make sure that I was getting value for money.
The quality of the build and finish has been done well, all fixtures and fittings are of good quality. Very comfortable dining and full queen size bed. As I’m towing with a Discovery 4 you don’t really notice the van behind you.

Floor PlanMR19ER rear ensuite

Unhappy

Unhappy

  • 2 reviews
  • 4 likes

Wiring terrible

published

It is frustrating when your van is not wired as 12v under warranty you have it fixed supposedly only down the track the whole van wiring burns out due to inferior wiring and they dont want to know you. New age need to look more closely at the people they use to wire their vans as they let them down. We could have burnt to death in our van because of this.we love our van but has put a bad taste in our mouth

Floor PlanMantraray 18ft

Paul Lawton

Paul LawtonSydney

  • 2 reviews
  • 12 likes

New Age MR22BE - Not quite what you'd expect from a $75k van.

published
Floor PlanMR22BE
1 comment
Paul Lawton
Paul Lawton

MR16E - Deluxe, but not truly offroad for any great distance

published
Floor Plan16' delux
young billy

young billy

  • 2 reviews
  • 6 likes

Great van for our needs

published

Just home from a 14500km journey to western australia via the nullabor and returning via the great central road and oodnadatta track. The van performed extremely well. tows like a dream with a tyre pressure of 65psi on bitumen and 28psi on dirt roads. we did over 3000kms on outback dirt roads with no issues. prior to leaving i took the time to fit extra underneath protection to pipework , wiring and water tanks.
all in all very happy. really had no issues getting off road to some amazing bush camps.


maca

macaAU

  • 5 reviews

Never again

published

Had all the correct towing and vehicle conditions but it was atrocious, swaying/wagging continuously when travelling at 85/90 kph possibly because it was a single axle "off road" model. Subsequent year models were called dirt road models. Fit and finish was appalling as was after sales warranty issues which was mainly due to the awful dealer. Fridge and electric problems were annoying.
Bought bran new and sold it within 18 months


Jules

JulesMaryborough

Great van

published

Hi i love my van manta ray 19e only thing i don't like is the shelf above the bed can't sit up properly.Was wondering if it could be removed at any stage.Jule's

Floor Plan19e

New Age Manta Ray 16E

published

We purchased our Manta Ray 16E from Motoco in Townsville, after many visits to the team on site Victa, Monica & John and the many changers made by us to suit our requirements, we got the van we designed, nothing was a problem, took the van on its first outing and all went well, sat on 100klm and overtaking was no problem very happy with the van


AJEaster

AJEasterPort Macquarie

  • 2 reviews

Great Van for the family

published
Floor PlanManta Ray 19BC Special Edition

Page 1 of 2

Questions & Answers

Kylie

Kylieasked

Hey guys, we are looking into the 16ft Manta Ray caravan, does the tare weight include filled water tanks? The tare weight is 2020 and gvm is 2280, if this doesnt include water it only allows 260kg to fill the caravan plus water and gas? Thanks in advance.

1 answer
Reg Yoot
Reg Yoot

Be very, very careful. Tare weight does not include water or gas. The van can also be delivered well over the plated tare, even without accessories. My (ex) 16E Manta Ray Deluxe was delivered 180 kg overweight with less than 20 kg accessories ( grey water tank, footrests, gas heater). The dealer was less than helpful and the only way to fix it was to have the plated ATM increased by 100 kg.
GVM (actually GTM) is the on-road mass of the van connected to the tow vehicle. ATM less Tare will give you the payload.
My advice would be to MAKE SURE you specify the Tare and ATM you expect in your contract, that the van is delivered as specified by you In regard to mass (and any other specifics) and that acceptance of the van is dependant on provision of an independent weigh bridge ticket FOR THE ACTUAL VAN stating its Tare.
I'm sure the dealer will object strongly but insist. If they refuse, go elsewhere, preferably NOT to any New Age dealer.
I sold my New Age as quickly as I could, they and their dealers have little regard for Australian consumer law.


Jan F.

Jan F.asked

How to remove wire screens in en-suite to remove debris

1 answer
GRH
GRH

you cannot remove plastic screens just blow them gently to remove debris. i sguggest use a hair dryer to blow debris out or a gentle wash with a soft cloth.


KrisHar

KrisHarasked

Does this van have ESC?

5 answers
GRH
GRH

We have an 18 ft remantaray and esc added as an extra. New Age put the wrong esc in and it blew at some stage and burnt out several brakes and New Age refused to accept responsibility for what happened saying it was wear and tear and it was past warranty period. They had put an esc in with an in-line fuse and that was the wrong one plus the esc was liquid nailed to the door of the caravan. We have had it all fixed now and never going to new Age again. You just climb under van and have a look and see if you can see one. But it is an extra when you are buying them new

KrisHar
KrisHar

That is not good PR by them, they pride themselves on being there when u need them

KrisHar
KrisHar

What sort of ESC did you end up getting?


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