Brought clothing which never turned up. It seems they pretend they are in Australia but are in China. Be very careful. I will never use this lot again, they make it look like they are in Australia but are infact in China.
Do not Trust, I didnt get my order.

Don't waste any money with this company!
Their goods are cheap fake rubbish that'll cost you too much to return to China for a refund and their customer service will explain how they are 'an ethical company concentrating on quality products and great customer service' - which is all lies. They just want to scam you.

I have never received such trashy clothes in a package. The fabrics are really cheap and awful. The pictures in the ads are NOTHING like the clothing you receive. No labels. Seams NOT matching. Truly garbage. So disappointed!!!

On the 28/7/20 I ordered some clothing for my wife. I have written twice in regard to delivery time without getting a reply. Shipping says it hasn't left China yet so it's anyone's guess how long I will have to wait. I wont be waiting much longer before requesting a refund.

I order an item in June and it is now 24th August and the item has not been delivered. The online chat help estimated it could b another 45 business days before I can expect delivery. There was no indication at the time of purchase that there would be such a delay in delivery.

I ordered Pink Rocker (Skechers) Trainers size 6.5 . Their parcel to me was opened at Customs .
Trying to send them back seemed to cause a problem, as the person answering my email did not understand. After numerous emails I finally came across a lady called Irene who asked to send a photo of the trainers (which were not pink) also a copy of the print out on how to return items.

Irene was so helpful she admitted I had been sent the wrong colour, I was amazed how helpful the Company were in the end. They kindly refunded me for the trainers and I didn’t need to post them back. So thank you Irene at Newchic . My opinion on your Company has changed

The article I purchased was faulty and once I had explained the fault ( article was two different colours) I was offered a refund without any further discussions. The refund appeared within a few days. Good customer service

Easy to order and take my money unbelievably slow to deliver!! Quality is rubbish garments look nothing like the pictures! Items took 8 weeks to arrive the material of the jacket looks nothing like the picture here more like the fluff in cheap slippers and the top is see through! Cheap nasty horrible rags nothing like described! Nothing like those beautiful pictures they flaunt on the net!

Navigation is easy but one must pay attention to use the specification drop-down menu to see the full specifications of the selected product!
In case of problem with a delivered item you can count on the understanding and support of a very conscientious and honest customer service.
The range of products available is very various and generous.
I 've been always satisfied with the expected quality of products I've bought, except my misinterpretation of the material description of a pair of shoes.
I recommend this site! Enjoy!

Just bought a pair of shoes from this internet store. I should have stopped short of ordering because the postage was nearly 50% of the cost of the shoes! Dispatch of the item was very slow.
The shoes are flimsy and of poor quality and do not look like they will last more than a few uses.
Made my mistake once, never again

I waited for 4 weeks to find order still being processed , I messaged to cancel and they apologised and refunded my money next day, probably slow due to covid 19 going on so understandable. Point is they replied to me quickly and I got all my money back so it’s not a scam company .

The articles compared to Australian articles were cheap looking, not made well and the sizing was wrong
despite checking their chart. All in all a very bad decision on my part.

One of my favourite blouses was bought from this site it’s very good for the price paid however it took 2 months to arrive so if you want something quickly I would think again . I would order from them again but wouldn’t expect it to be delivered straight away.

I purchased a shirt which never arrived. Contacted them few times and it seems they are just buying time telling you that the product is on its way. Every time I contacted them they were showing different tracking ticket. I obviously lost my money and all I can do now is spread the word so other people don't get cheated as I was.

Ordered on the 14th of June (Sunday). Their official processing time is 1-3 business days, but it took them 9 business days to dispatch (Thursday 25th). For an international shipment - which is extra 2 weeks, that's poor form. Still hasn't received it.

Have ordered previously, and very happy with the trousers .Perfect for my application. Ordered more ( took a while to arrive, but everything does nowadays ! ), first wearing the zip failed.. Got in touch New chic accepted my problem, and within 2 days I've been compensated . Excellent ! Thank you Taylor and team. Always courteous, and helpful . Love the pants, will buy again , but, gee I hope they fit stronger zips !! Best regards, Kerry . Tasmania

I placed an order (by the way the clothes are of good quality) but I waited 10 or so days for them to be delivered. I wasn't sure where they were coming from but I do think that your delivery system needs to be improved. I will continue to purchase fro Newchic and I hope the delivery time is improved.
Christine

Ordered some chainsaw sharpener-(small package) Waiting for over a month and still hasn't arrived. No response from the company. The website made it seem it was being shipped from Australia until you realise it is not after the transaction. Already regret my purchase

Great ordering system, really good customer care and support. Lots of choice when purchasing and good quality. Very pleased. :) I will continue to purchase from Newchic in the future and recommend Newchic to my friends.

I Ordered a chair cover which never arrived, have emailed them multiple times with last email bouncing... Finally had enough and lodged a dispute with Paypal and they are refusing to give me a refund!! Absolutely dreadful customer service.