??!
1 photo
Nick Scali Furniture QLD, Cairns

Nick Scali Furniture QLD, Cairns

4.7 from 104 reviews

Reviews

Review distribution

5 star
83
4 star
15
3 star
2
2 star
0
1 star
4

Great Service

published

Service was impeccable as the David the sales person who served my husband and I knew about the stock on the floor and had conviction about the products. I have not been in a Nick Scali for a number of years and I have to say the quality of the products have certainly risen and I was very impressed

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAvoca Lounge
See all answers

ElizabethM

ElizabethMFar North Queensland, QLD

  • 2 reviews

Belinda your Sales expert an absolute pleasure to work with

published

We worked into the store on a whim and walked out with five couches and a chair etc.Extremely easy to navigate the store and Belinda guided us through the exercise without any attempt to flog us unwanted articles.We had a great time thanks

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCairns Portsmith stores
See all answers
Victoria Jonson

Victoria JonsonFar North Queensland, QLD

  • 3 reviews
  • 1 like

Rude sales staff, poor quality furniture and worst delivery service ever

published
Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationCairns
See all answers
1 comment
Nick Scali
Customer S.Nick Scali
Marg

MargFar North Queensland, QLD

Great service from Vel and team

published

Thanks so much Vel for your fabulous,courteous, efficient amd prompt service. The communication regarding delivery was spot on. Keep up your top service. Nick Scali Cairns are privileged to have you and your team as delivery and set up personnel. Thanks

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCairns
See all answers

chewmilk

chewmilkNorth Queensland, QLD

Vel and his team

published

Vel and his team was very professional guys and well mannered.They give plenty of notice prior to delivery. They were in uniform and did a great service. Will always recommend these lovely guys.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCairns store
See all answers

Vel Nickscali delivery driver

published

Vel been super excellent with his delivery service.He goes well and beyond his delivery service .Him and his boys wear cloves and take care of my lounge in a professional manner.They also brought an extension lead to check my lounge.No word can describe their service.They carry my sofa upstairs which is very heavy with a smile.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCairns store
See all answers

Vel Nickscali Delivery Driver

published

Vel Communicated well leading up to delivery so i wasnt left waiting, very courteous and friendly and efficient! ExpIained fabric care well, and moved the couch to suit me. Thanks.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCairns store
See all answers

Alesa

AlesaFar North Queensland, QLD

Vel the Santa Driver

published

Great service! Driver is like a Santa, he brings happiness to people! Very friendly and adorable! Great time management. Great presentation! Recommend this team! Thank you Vel!Will recommend him to anyone.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCairns store
See all answers

reclining chairs

published

Very good delivery. On time, friendly and efficient. Good previous information
Store and range OK
To early to tell about quality. Looks OK
Long wait for product. No assembly required.
Considering the cost of product I think delivery charge a bit of a nerve!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCairns
See all answers
Mel

MelFar North Queensland, QLD

  • Verified customer

Vel Delivery Driver

published

Excellent service by Vel and his team mate. Delivered at time stated as pre organised, assembled my new couch and plugged it in to make sure it all worked. Very courteous and pleasant after a long drive and obviously an early start. The girls I spoke to on the phone from south during the delivery organising process and Belinda from the Cairns store were also brilliant - great staff all round and a credit to Nic Scali. I will recommend Nic Scali to others for sure!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCairns
See all answers

Professional service by vel

published

Delivery as promised by Vel was an excellent service.Very delighted and happy service by the gentleman. He assembled our lounge and very quick service.Thanks to vel and nickscali.From Andrew and Andy.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCairns store
See all answers

Excellent customer service by vel

published

Great service with a smile. Very friendly drivers, explained how everything worked for if we ever need to move the furniture. Remkved rubbish to bin area aswell. Would recommend these drivers

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers

Vel Nickscali Delivery Driver

published

Excellent service by vel and his offsider maddy.They both professional and know their stuff. They send us a message on the eve and give us 1 hour nothing prior to delivery. They both did a great job and will recommend them to anyone.Thanks guys and keep up the great service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCairns store
See all answers

Natacha Amora

Natacha AmoraFar North Queensland, QLD

Vel Nickscali

published

Timely and professional delivery. Vel was very kind and helpful, explaining how everything works. And the procces of assembling the sofa was very fast. He keep the house tidy and put packaging. Will always recommend him.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCairns store
See all answers
Jim

JimFar North Queensland, QLD

Vel the best delivery drivee

published

Excellent service by Vel Maddy.They both did a great job with our delivery .We had a very driveway and they walk to deliver our sofa happily. Proud of them thanks from Him.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCairns store
See all answers
John

JohnFar North Queensland, QLD

Vel Nickscali

published

Excellent job Vel and Matt. Really good communication and kept me up to date with delivery times and promptly returned calls. Installation was spot on with a very caring and professional approach. I'm a happy customer!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCairns store
See all answers

Ross Greenaway

Ross GreenawayFar North Queensland, QLD

Best Delivery Driver Vel

published

Fast, friendly, on time! These guys are professional and made the process enjoyable. The sofa was in excellent condition and ghey helped to remove the packaging . Highly recommend Val and Matty

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCairns
See all answers

Barron

BarronFar North Queensland, QLD

Nickscali delivery driver Vel

published

Very punctual service, called before arrival and day before to advise of estimated time.
Difficult delivery as had 4 sets of steps to 2nd floor unit. A very heavy unit and delivered with care. Extremely professional and very helpful. Thank you for this beautiful peice of furniture. Well done guys.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCairns
See all answers

Awesome delivery service by vel

published

Excellent service. Delivery was a day early. Took their time to unload and install. They checked that all was operating then cleaned the leather.alot of delivery srrvice could learn alot from these guys.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCairns
See all answers

Scotty

Scotty

  • 2 reviews

Vel best customer service

published

The delivery crew Vel & Matty did a great job, took care of the couches moving them up into our queenslander. Very professional, friendly and punctual. Gave good notice of arrival.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCairns store
See all answers

Page 1 of 6

See all Nick Scali Furniture reviews

Questions & Answers

Sorry, there are no questions about Nick Scali Furniture QLD, Cairns but you can read 203 questions about Nick Scali Furniture.


Get an answer from our members and Nick Scali representatives

Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and Sofas
Compare all Nick Scali Furniture

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.