Service was impeccable as the David the sales person who served my husband and I knew about the stock on the floor and had conviction about the products. I have not been in a Nick Scali for a number of years and I have to say the quality of the products have certainly risen and I was very impressed
Belinda your Sales expert an absolute pleasure to work with
We worked into the store on a whim and walked out with five couches and a chair etc.Extremely easy to navigate the store and Belinda guided us through the exercise without any attempt to flog us unwanted articles.We had a great time thanks
Rude sales staff, poor quality furniture and worst delivery service ever
Customers don't waste your hard earned money.
I purchased several items, but the Anja glass dining table is really poor, cheap quality. It lasted 90 days before starting to split at the base. I could flick off the cheap laminate with my finger nail. NS replaced it and I have just noticed now, just 12 months later,it is splitting at the top of the same table leg. It's simply poor quality furniture. I also encountered the rudest salesman ever, just because I wasn't his customer ( so he got no commission from me) and he couldn't find a payment I...
Great service from Vel and team
Thanks so much Vel for your fabulous,courteous, efficient amd prompt service. The communication regarding delivery was spot on. Keep up your top service. Nick Scali Cairns are privileged to have you and your team as delivery and set up personnel. Thanks
Vel and his team
Vel and his team was very professional guys and well mannered.They give plenty of notice prior to delivery. They were in uniform and did a great service. Will always recommend these lovely guys.
Vel Nickscali delivery driver
Vel been super excellent with his delivery service.He goes well and beyond his delivery service .Him and his boys wear cloves and take care of my lounge in a professional manner.They also brought an extension lead to check my lounge.No word can describe their service.They carry my sofa upstairs which is very heavy with a smile.
Vel Nickscali Delivery Driver
Vel Communicated well leading up to delivery so i wasnt left waiting, very courteous and friendly and efficient! ExpIained fabric care well, and moved the couch to suit me. Thanks.
Vel the Santa Driver
Great service! Driver is like a Santa, he brings happiness to people! Very friendly and adorable! Great time management. Great presentation! Recommend this team! Thank you Vel!Will recommend him to anyone.
Very good delivery. On time, friendly and efficient. Good previous information
Store and range OK
To early to tell about quality. Looks OK
Long wait for product. No assembly required.
Considering the cost of product I think delivery charge a bit of a nerve!
- Verified customer
Vel Delivery Driver
Excellent service by Vel and his team mate. Delivered at time stated as pre organised, assembled my new couch and plugged it in to make sure it all worked. Very courteous and pleasant after a long drive and obviously an early start. The girls I spoke to on the phone from south during the delivery organising process and Belinda from the Cairns store were also brilliant - great staff all round and a credit to Nic Scali. I will recommend Nic Scali to others for sure!
Professional service by vel
Delivery as promised by Vel was an excellent service.Very delighted and happy service by the gentleman. He assembled our lounge and very quick service.Thanks to vel and nickscali.From Andrew and Andy.
Excellent customer service by vel
Great service with a smile. Very friendly drivers, explained how everything worked for if we ever need to move the furniture. Remkved rubbish to bin area aswell. Would recommend these drivers
Vel Nickscali Delivery Driver
Excellent service by vel and his offsider maddy.They both professional and know their stuff. They send us a message on the eve and give us 1 hour nothing prior to delivery. They both did a great job and will recommend them to anyone.Thanks guys and keep up the great service.
Timely and professional delivery. Vel was very kind and helpful, explaining how everything works. And the procces of assembling the sofa was very fast. He keep the house tidy and put packaging. Will always recommend him.
Vel the best delivery drivee
Excellent service by Vel Maddy.They both did a great job with our delivery .We had a very driveway and they walk to deliver our sofa happily. Proud of them thanks from Him.
Excellent job Vel and Matt. Really good communication and kept me up to date with delivery times and promptly returned calls. Installation was spot on with a very caring and professional approach. I'm a happy customer!
Best Delivery Driver Vel
Fast, friendly, on time! These guys are professional and made the process enjoyable. The sofa was in excellent condition and ghey helped to remove the packaging . Highly recommend Val and Matty
Nickscali delivery driver Vel
Very punctual service, called before arrival and day before to advise of estimated time.
Difficult delivery as had 4 sets of steps to 2nd floor unit. A very heavy unit and delivered with care. Extremely professional and very helpful. Thank you for this beautiful peice of furniture. Well done guys.
Awesome delivery service by vel
Excellent service. Delivery was a day early. Took their time to unload and install. They checked that all was operating then cleaned the leather.alot of delivery srrvice could learn alot from these guys.
Vel best customer service
The delivery crew Vel & Matty did a great job, took care of the couches moving them up into our queenslander. Very professional, friendly and punctual. Gave good notice of arrival.
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