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Nick Scali Furniture QLD, Jindalee

Nick Scali Furniture QLD, Jindalee

4.0 from 65 reviews

Reviews

Review distribution

5 star
37
4 star
13
3 star
2
2 star
1
1 star
12

Excellent Service.

published

Nikki was very helpful with her extensive knowledge of the options in which would meet our needs.
She made us feel like valued customers;
We feel confident with the lounge in which we choose, It is going to be a perfect addition to our home.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee
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Jasmin

JasminSouth East Queensland, QLD

Geri was great!

published

Geri made the experience very easy and stress free. We came in the day before and had to take measurements and come back the following day. She still remembered us, which we didn’t expect but was such a nice touch! She went the extra mile and helped us select the right fabric for us. Well done and Thank you!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee
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Nice furniture, great staff assistance

published

Easily accessible store with a good range of furniture. Staff very knowledgeable and were most helpful in assisting us to choose our sofas. Thanks to Berto for your great service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee Qld
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Julia

JuliaSouth East Queensland, QLD

Excellent customer service

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee
See all answers

Nicole

Nicole

  • 2 reviews

Great customer service

published

Had a wonderful experience with Geraldine at the Jindalee store on Sunday. She was very helpful, attentive and lovely to speak with. We are very excited about our new lounge and can’t wait for it to arrive!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee
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Good Service from Berto ( In Sales)

published

We found our items easy to find as they were on the show room floor.
We were very satisfied with the range of products.
and very satisfied with the quality of the products.
We were told that the items would be assembled by the driver when delivered. Thank you.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee home base centre.
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Read the fine prints

published

Cancellation of an order after 1 day costs $45. It is in the fine print all circled but never read out to you when you signed the order. There should be a cooling off period for all retail purchases not to mention an item that costs thousands. Buyer BEWARE. Don't buy from Nick Scalli, a rip off for nothing that they have lost.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee
See all answers
1 comment
Nick Scali
Customer S.Nick Scali

Barb

Barb

  • 2 reviews
  • 1 like

Worst delivery ever

published
Customer Service
1 comment
Nick Scali
Customer S.Nick Scali
Payel

PayelSouth East Queensland, QLD

  • 3 reviews
  • 5 likes
  • Verified customer

Third Party, Fourth Party and possibly Fifth

published
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Nick Scali
Customer S.Nick Scali

The reviewer stated that an incentive was offered for this review

Fantastic Sales Experience -Berto you were great!

published

We recently purchased a new leather couch from Nick Scali at Jindalee. The sales assistant Berto was professional, helpful, offered solutions, knew his products and most of all was not pushy and genuinely interested in providing a solution. Berto keep up the great service - M & D Benstead - Boonah Qld

Shop LocationQLD, Jindalee

Wei

WeiBrisbane

Cheating

published

Nick Scali is such a dishonest shop. Bought a brand new tablet, and yet they deliver a repaired stock. And yet the customer service team is rude

Shop LocationQLD, Jindalee
1 comment
Nick Scali
Customer S.Nick Scali

LindaCad

LindaCadSouth East Queensland, QLD

  • 8 reviews
  • 4 likes
  • Verified customer

Leather lounge looked good in store, but very poor quality lounge received

published
Shop LocationQLD, Jindalee

Love my couch.

published

Purchased in store. Just had Domenici Hallo out to do some repairs. He was very professional and did the repair fast nd well. Thank you.

Shop LocationQLD, Jindalee

Repair to Lounge Suite by Kayne Smith

published

Thanks Kane Smith, for arriving on time, fixing the issue the so swiftly... and seemingly effortlessly. We appreciate the follow up service from Nick Scali, just out of the guarantee period but completed as a courtesy. Lovely to see this kind of service still exists!

Shop LocationQLD, Jindalee

Great service

published

Kayne smith delivered our lounge, he was prompt and was very well mannered
I would not hesitate to recommend him to other customers. Great service.

Shop LocationQLD, Jindalee
  • Verified customer

Excellent furniture

published

We purchased the lounge in store. Once we saw it in store we purchased on the spot. The salesman gave us an approximate for delivery but changed a couple of times. Once delivered and installed the drivers realised that the battery was missing which we had to wait for.Q

Shop LocationQLD, Jindalee

Great Couch

published

In-store purchase of the couch. Great customer service and all lovely and nice. Electric Cord was damaged and had Kayne come out and fix it for us.

Shop LocationQLD, Jindalee

Mat

MatBrisbane

Great lounge structural issues resolved

published

Kayne (Repair tech) just came and resolved our second structural issue with the lounge that we purchased 18 months ago in store. The lounge is great and is what we wanted however there have been two issues, both were resolved professionally by the Nick Scali team and the technicians have been great. It is always disappointing to have issues, so when they are dealt with in such a great way it confirms the organisations commitment to the customer. Thanks guys!

Shop LocationQLD, Jindalee

  • Verified customer

Great service

published

We bought a leather sofa from Nick Scali and after a couple of weeks we noticed that a part of the foot piece had come loose. We phoned Nick Scali and within a couple of weeks we had a guy come out and look at it and fixed it on the spot. No need to send it back in to the warehouse and waiting weeks to get it back. Took him about 10 minutes to fix it and its good as new.
Technician was Kayne Smith, job # QJ17009

Shop LocationQLD, Jindalee

Sam p

Sam pEllen grove

Genuine leather peeling less than 3 months

published

Sale person told that our leather will not peel or crack like cheep stuff but bought the lounge 30 /12/17 and less than 3 months it is peeling.

Very disappointed.

Shop LocationQLD, Jindalee
3 comments
Nick Scali
Customer S.Nick Scali
Sam p
Sam p
Sam p
Sam p

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and Sofas
Compare all Nick Scali Furniture

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