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Nick Scali Furniture QLD, Jindalee

Nick Scali Furniture QLD, Jindalee

4.0 from 69 reviews

Reviews

4.0

69 reviews
5
(40)
4
(13)
3
(2)
2
(1)
1
(13)
  • Product Quality
    4.0 (10)
  • Return Claim MadeYes (2) · No (10)
  • Warranty Claim MadeYes (1) · No (10)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    4.0 (12)
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Nikola C.

Nikola C.South East Queensland, QLD

Poor service

published

Poor service! Young lady with glasses insisted on leaving me every 5 minutes to talk to someone else! Didn’t get the advice and help I was told I would get by friends and family. Disappointed

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Nick Scali
Customer S.Nick Scali
Jeannie Madill

Jeannie MadillSouth East Queensland, QLD

Review of the Melinda Lounge

published

My initial reaction was the couch is very comfortable, now after having it for some weeks I find the only problem with it is the reclining does not accommodate the entire leg and our feet hang over the end, this makes it uncomfortable not to mention the fact that the circulation in my feet is compromised. I wish there was a way to rectify this as we don’t have the money to chop and change so I guess we have a nice couch.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee
See all answers

Great service

published

Great service from Berto, beautifully crafted buffet and delivered as promised. Contacted and updated throughout the delivery process and it was all assembled. Definitely recommend Nick Scali Furniture at Jindalee.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNick Scali Jindalee
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Sharon

Sharon

  • 2 reviews

Re-selection

published

This was a re-selection. Product will only arrive in 10 - 12 weeks. The previous product was not of the best quality. Fortunately a re-selection was offered. Geri was extremely helpful and the process of the re-selection was made seemless.

Customer Service
Return Claim MadeYes
Store LocationJindalee

Excellent Service.

published

Nikki was very helpful with her extensive knowledge of the options in which would meet our needs.
She made us feel like valued customers;
We feel confident with the lounge in which we choose, It is going to be a perfect addition to our home.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee
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Jasmin

JasminSouth East Queensland, QLD

Geri was great!

published

Geri made the experience very easy and stress free. We came in the day before and had to take measurements and come back the following day. She still remembered us, which we didn’t expect but was such a nice touch! She went the extra mile and helped us select the right fabric for us. Well done and Thank you!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee
See all answers

Nice furniture, great staff assistance

published

Easily accessible store with a good range of furniture. Staff very knowledgeable and were most helpful in assisting us to choose our sofas. Thanks to Berto for your great service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee Qld
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Julia

JuliaSouth East Queensland, QLD

  • 2 reviews

Excellent customer service

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee
See all answers
Nicole

Nicole

  • 2 reviews

Great customer service

published

Had a wonderful experience with Geraldine at the Jindalee store on Sunday. She was very helpful, attentive and lovely to speak with. We are very excited about our new lounge and can’t wait for it to arrive!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee
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Good Service from Berto ( In Sales)

published

We found our items easy to find as they were on the show room floor.
We were very satisfied with the range of products.
and very satisfied with the quality of the products.
We were told that the items would be assembled by the driver when delivered. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee home base centre.
See all answers

Read the fine prints

published

Cancellation of an order after 1 day costs $45. It is in the fine print all circled but never read out to you when you signed the order. There should be a cooling off period for all retail purchases not to mention an item that costs thousands. Buyer BEWARE. Don't buy from Nick Scalli, a rip off for nothing that they have lost.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee
See all answers
1 comment
Nick Scali
Customer S.Nick Scali
Barb

Barb

  • 2 reviews
  • 1 like

Worst delivery ever

published
Customer Service
1 comment
Nick Scali
Customer S.Nick Scali
Payel

PayelSouth East Queensland, QLD

  • 3 reviews
  • 5 likes

Third Party, Fourth Party and possibly Fifth

published
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Nick Scali
Customer S.Nick Scali

The reviewer stated that an incentive was offered for this review

Fantastic Sales Experience -Berto you were great!

published

We recently purchased a new leather couch from Nick Scali at Jindalee. The sales assistant Berto was professional, helpful, offered solutions, knew his products and most of all was not pushy and genuinely interested in providing a solution. Berto keep up the great service - M & D Benstead - Boonah Qld

Shop LocationQLD, Jindalee
Wei

WeiBrisbane

Cheating

published

Nick Scali is such a dishonest shop. Bought a brand new tablet, and yet they deliver a repaired stock. And yet the customer service team is rude

Shop LocationQLD, Jindalee
1 comment
Nick Scali
Customer S.Nick Scali
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LindaCad

LindaCadSouth East Queensland, QLD

  • 8 reviews
  • 1 like

Leather lounge looked good in store, but very poor quality lounge received

published
Shop LocationQLD, Jindalee

Love my couch.

published

Purchased in store. Just had Domenici Hallo out to do some repairs. He was very professional and did the repair fast nd well. Thank you.

Shop LocationQLD, Jindalee

Repair to Lounge Suite by Kayne Smith

published

Thanks Kane Smith, for arriving on time, fixing the issue the so swiftly... and seemingly effortlessly. We appreciate the follow up service from Nick Scali, just out of the guarantee period but completed as a courtesy. Lovely to see this kind of service still exists!

Shop LocationQLD, Jindalee

Great service

published

Kayne smith delivered our lounge, he was prompt and was very well mannered
I would not hesitate to recommend him to other customers. Great service.

Shop LocationQLD, Jindalee

Excellent furniture

published

We purchased the lounge in store. Once we saw it in store we purchased on the spot. The salesman gave us an approximate for delivery but changed a couple of times. Once delivered and installed the drivers realised that the battery was missing which we had to wait for.Q

Shop LocationQLD, Jindalee
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