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Nick Scali Furniture QLD, Robina

Nick Scali Furniture QLD, Robina

4.6 from 50 reviews

Reviews

Review distribution

5 star
40
4 star
6
3 star
1
2 star
2
1 star
1

Very nice shopping experience from the store. Wonderful sales lady Sonja

published

Very nice service from the sales lady Sonja. She is a very experienced, polite, kind and patient sales lady. Wonderful shopping experience. Would like to go back to her again and will recommend to all my friends.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRobina
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Auswanderer

AuswandererMudgeeraba

  • 3 reviews

Good easy transaction, great product and price

published

Visited the store while buying a new lounge. We had been looking for a while and had not found anything that really wowed us. Nick Scali had a good sale on and we found what we wanted and Ian Redmile, the salesperson helped with some good advice and excellent colour suggestions and was never pushy. So glad we went there.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationRobina
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Michelle

MichelleSouth East Queensland, QLD

I'm so exited to finally find a new lounge suite I have ordered a leather one exactly what I was looking for

published

Our salesman Jeffrey was very helpful and easily understood what I was trying to find, the store was huge but I found he showed me so many and we went through the pros and cons of fabrics available.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationrobina
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Gillian Curtis

Gillian CurtisSouth East Queensland, QLD

So happy with our new look

published

Rick and Jess from Robina store were fantastic. Realising immediately we needed help they came our home to help make the best decisions. We are very grateful for your guidance.

  • +1
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRibina
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petehughes

petehughesSouth East Queensland, QLD

  • 2 reviews
  • 3 likes

so far- have not got the product yet

published

store ok
range ok
quality ok
price not
staff sonja is a rare one able to employ sound sales methods together with a high level of information and service.They don't often go together 34 words

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationrobina
See all answers

Paul D.

Paul D.South East Queensland, QLD

  • Verified customer

great lounge terrible after sales service

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationRobina
See all answers
1 comment
Nick Scali
Customer S.Nick Scali

Barry

BarrySouth East Queensland, QLD

Buyer Beware!

published

Bought a leather lounge , not cheap, am a bit over the advertising for ongoing sales at "special prices" delivery much longer than agreed, lack of interest by store, when delivered we were left with a pile of plastic foam and cardboard we had to get rid of. Supports on one chair too big, chair wobbled, were missing on the other chair, skid pads skidded off, leather on one chair was folded over and amaturely stapled. Service person took 2 weeks to come and investigate, fixed some of the matters. Had to wait another 2 weeks for final repair.
Not happy and certainly do not recommend Nick Scali

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationRobina
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Wayne Di P.

Wayne Di P.South East Queensland, QLD

Knowledgeable and Good Service

published

We have been to both the Ashmore and Robina Showrooms looking for our new lounge. Thanks Anthony (Ashmore) for spending your time and your knowledge with us. We left with a lot more information about "just" buying a new lounge.
We visited the Robina showroom today to get a better idea of colour choices and again looking at other options.
Nick was there to help us this time, also great customer service. He again showed us many options and helped with colour options. We have made our choice....thanks to both Anthony and Nick. (Oh by the way Nick I have had a Sauv Blanc.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationRobina
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Super Sales Rep

published

Range was very good. Quality seemed assured. Delivery as agreed and conducted professionally.
Rick at Robina was informative, pleasant and presented product without perceived pressure.
Not sure SALE price was meaningful as price remained the same after end of sale period.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRobina
See all answers
Alison D.

Alison D.South East Queensland, QLD

Great Service from Sonja... ask for her for informative and efficient customer service.

published

Beautiful layed out store with great service. The location is in the centre of Robina and easy to find. I would recommend coming in to brows around and take all the new looks for 2019.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRobina
See all answers

Widhi Susanty

Widhi SusantySouth East Queensland, QLD

Great service - Thank you, Rick!

published

Received fantastic, friendly and professional advice from Rick (Store Consultant - Nick Scali Robina) during our shopping expedition. Rick assisted us with colours, shapes and arrangement! Loved our new lounge setting (Cassie lounge and Brighton Recliner chairs)! Thank you, Rick :)

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

hardinlaw

hardinlawSouth East Queensland, QLD

  • 12 reviews
  • 14 likes

Nick scali why?

published
Shop LocationQLD, Robina
1 comment
Nick Scali
Customer S.Nick Scali

great service

published

The store is laid out well and is easy to walk around...Jess was helpful and well informed on product...we purchased a lounge suite and were allowed to take home swatches to match to our home before making a decision on colour...the whole process was easy and hassle free !
Great quality

Shop LocationQLD, Robina

Excellent Service

published

Love the range and found a lounge first visit. Easy to order and Jess was super helpful and friendly. Delivery time seems a little long, and the $85 CASH delivery fee seems a little strange also. But excited to receive our new lounge in hopefully 9-11 weeks.

Shop LocationQLD, Robina

Carlos Serralhelro, Service Technician visited our house this morning - 22.11.2018 - to look at our

published

Our recliners are looking a bit shabby on the uprights - Carlos explained to us it is the fabric and all is fine. He was very informative and did an excellent job of explaining why this is happening. He certainly knows his job and has been well trained. Pleasure to do business with him.

Shop LocationQLD, Robina
  • Verified customer

Great Sales Manager

published

Rick was a huge help with purchasing my new furniture. Really friendly and went the extra mile to help me get furniture that will compliment each other. They didn't have the perfect piece available at the time so instead of letting me settle for second best, he searched for upcoming products and found something that would be just what we are after, thanks again.

Shop LocationQLD, Robina

Great personal experience from SONJA at Robina

published
Shop LocationQLD, Robina

Great experience with sales staff member at Nick Scale Robina

published

After searching high and low for a new modular lounge we stumbled upon the new Nick Scali showroom in Robina. We were immediately impressed by the display and even more so by Rick, the staff member who served us. Rick's knowledge of the product was impeccable and he immediately understood what we needed and why. Both my wife and I commented that Ricks service was by far the best we had encountered in our search for a couch. The huge range of products presented to us were excellent and we are very happy with the modular we eventually settled on.

Shop LocationQLD, Robina

Rick @ Robina is the best

published

We recently visited the Robina store to select a number of pieces for our new house. Rick was amazingly helpful, and genuinely cared about and was interested in the overall look and function of our space, sharing many great insights from his excellent knowledge of interior design. He went way over and above without being 'salesy' and was very generous with his time.

Shop LocationQLD, Robina

Great retail experience

published

We are return customers and we had another very good furniture shopping experience this weekend.
No hassles by the Staff. No stress.
The furniture was of a high standard.
Sonya answered all our questions and was patient with our decision making, and was helpful in offering a lot of information.
Will definately return to Nick Scali at Robina for our next furniture purchase.

Shop LocationQLD, Robina

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and Sofas
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