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Nick Scali Furniture VIC, Craigieburn

Nick Scali Furniture VIC, Craigieburn

4.7 from 45 reviews

Reviews

Review distribution

5 star
41
4 star
1
3 star
0
2 star
1
1 star
2

Robby S.

Robby S.Greater Melbourne (Inner), VIC

  • Verified customer

Misleading customer lies about pricing.

published

Misleading customers lies about the spring sale, telling customers, buy now coz tomorrow you will be paying $400 extra but the price stays the same. Jus the colour of the ticket change.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCraigieburn junction
See all answers
1 comment
Nick Scali
Customer S.Nick Scali

Noura

NouraMelbourne

  • 3 reviews

Great Customer Service and beautiful products

published

We went to the store in Craigieburn on the look for sofas for our new home. We were welcomed by a lady called Mary. She asked us what we were after and showed us various options. She was very patient and happily attended all the enquiries we had and answered all of our questions which were MANY.
Today we just went back and purchased sofas after giving it a good thinking and I can honestly say that Mary had a big role in us deciding to go ahead.
I was assisted by a man called Benjamin to do the required paperwork who was very friendly as well.

Staff are very nice and helpful at Nick Scali Craigieburn. Highly recommend going there.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCraigieburn
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Basma

BasmaGreater Melbourne (Outer), VIC

Alis service was lovely

published

Having an arabic speaking salesperson made the whole the whole process very easy. The choice of the materials and products was good, we are all very happy with the purchases we have made.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCraigieburn Nick Scali
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Great service!

published

Staff are very friendly and has helped heaps in choosing furniture for my new home! Very impressed with the range of products available on the floor and the quality of the furniture!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCraigieburn
See all answers

Najam

NajamGreater Melbourne (Inner), VIC

Excellent

published

Staff is very helpful and friendly.
Found a good variety and quality stuff.
It was enjoyable while navigating through the store.
I would like to suggest to increase the range of formal sofas.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCraigieburn
See all answers

Forever new customer

published

great lay out in store , great to see the furniture tell the story
fantastic range cant wait to have my new furniture little by little in my new home
Extremely high quality furniture will be delivered soon.
Have not assembled any furniture, I personal would not be able to assemble .

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCraigieburn
See all answers

john

johnCentral Highlands and Goldfields, VIC

Terrible customer service

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCraigieburn
See all answers
1 comment
Nick Scali
Customer S.Nick Scali

Great service

published

We purchased a new couch on Sunday 29th of September. Ali was our salesman. We found him to be very professional and helpful. Great service. We would highly recommend Nick Scali craigieburn to anyone wanting to buy furniture.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCraigieburn
See all answers
Chelsea

ChelseaGreater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

Efficient and professional

published

Excellent customer service, very friendly, always greeted when entering the store, very welcoming. Love the offer for material protection for 5 yrs which made me feel more confident in buying the product, great range. Already thinking about my next purchase. Great job!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCraigieburn
See all answers

Exellent service

published

It was very good service really appreciate the help that they gave us. They checked that every thing was all right with the couch and gave us a care kit.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCraigieburn
See all answers

HappyShopper

HappyShopperMelbourne

  • 2 reviews

Best place for furniture!!!

published

Very helpful and friendly salesperson.
Love the new store in Craigieburn, close to home which is great.
Great affordable furniture at Nick Scali, always find something to match my decor.
Will definitely be back in the future.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCraigieburn
See all answers

Scheri Ryan

Scheri RyanVictoria

I will finally on Monday have the couch I have been wanting for 2 year.

published

I was very undecided on which couch I wanted. Mary helped me so much and we went over a lot of couches!!!. It was not any effort to Mary at all . I was in the Craigieburn store for over an hour. Then I came back 2 days later with my sister. Once again Mary helped me "amensley". Because of Mary's friendly personality and being so helpful and patient, I have recommended Nick Scali Furniture Craigieburn to many of my friends and work colleagues.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCraigieburn Vic
See all answers

Naz Tali

Naz TaliGreater Melbourne (Outer), VIC

Awesome service with Stewart

published

I would recomend Nick Scali and Stewart the store manager at Craigieburn to everyone. The service was amazing, he helped me choose some beautiful furniture and rugs for my house. He also helped with buying an extra piece for my lounge. Simply the best. After the sale the sale he remember me and greets us like family.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCraigieburn
See all answers

Brenton

BrentonGreater Melbourne (Outer), VIC

Outstanding customer service

published

We recently purchased a bedroom suite from Martela at Nick Scali Craigieburn.
Martela was very helpful from the first moment we walked into the store.
We originally only went in to look around but the staff made it such a great experience and helped us find exactly what we wanted. We will definitely be back soon.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCraigieburn
See all answers

Lovely product, at an ok price.

published

I have been looking for a Buffet of a particular size and colour for around a year and finally found it. It’s a nice solid unit. The Craigieburn store is nice and easy to navigate without too much clutter to confuse the buyer. The staff were friendly and very helpful, in no way pushy. Great to have a quality store close to home.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCraigieburn
See all answers

Best customer service!

published

1. The store was easy to find
2. The store was well presented, clean and lots of products on display
3. Extremely happy with my product brought
4. Didn’t have to assemble my product myself. Item purchased was a swivel armchair.
5. Stewart at Nick Scali in Craigieburn was terrific. Easy to speak to and extremely outgoing. Made my experience very pleasant.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCraigieburn Nick Scali
See all answers

Very friendly and helpful staff

published

Found what we liked in our price range fairly quickly. Delivery was timely. Beautiful lounge. Staff that served us was BJ. He was very helpful and polite. As was the store manager Stuart. Would recommend purchasing from the Craigieburn store most definitely.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCraigieburn
See all answers

Yvette

YvetteGreater Melbourne (Inner), VIC

Expert advice and knowledge

published

A big thank you to Stewart from the Craigieburn showroom for all of his assistance in helping me to find the perfect sofa for my new apartment. Stewart was very approachable, friendly and knew a great detail of what the products had to offer. Excellent customer service and a pleasure to deal with. Will be back in future and will recommend to others.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCraigieburn
See all answers

Exceptional Customer Service!

published

We can not thank Stewart from Craigieburn, VIC enough for all his help today!
He went above and beyond to adjust our delivery time frame and to help us choose the perfect sofa.
Stewart is the perfect example of great customer service!
Thank you! We will definitely be back.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCraigieburn VIC
See all answers

Service by Ali

published

Ali was very helpful with my purchases would highly recommend. great customer service skills. spent hours trying to decide has very good patience.
Proffessional at what he does amd welcoming. thank you Ali

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCraigieburn
See all answers

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and Sofas
Release dateJul 2019
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