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Nike
2.2 from 155 reviews · View Statistics

Reviews

2.2

155 reviews
5
(31)
4
(9)
3
(9)
2
(11)
1
(95)
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ashley b.

ashley b.Greater Melbourne (Metropolitan), VIC

  • 11 reviews
  • 7 likes

Appalling online service

published

I Spend over $400 on their website and I was left disappointed with their online service. First they sent me an email saying my order processing then when I emailed them 5 days later to ask about my order they told me it will be delayed because of the pandemic. Never again

Alison

AlisonSydney, NSW

  • 3 reviews

Happy Camper

published

The online store was super simple to use! I just needed a wind breaker jacket for my camping trip. There were so many options! I love the one that I purchased and it fits perfectly.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Lhara O.

Lhara O.

  • 4 reviews

Nike Australia NOT IN AUSTRALIA?!

published

I hope I’ve read all the reviews for Nike Australia before ordering, my order did not come from Australia!? It came the NL (Netherlands). Courier they used is not accurate when tracking! Send them a message on there ‘chat’ on the website and they said you’re in a wrong country?!
Very misleading and Nike Australia is not clear on which warehouse/ store does the product comes from. Will never ever again buy Nike Australia online! Save your money, energy and sanity!

Product Quality
Return Claim MadeNo
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Gulcan

GulcanSydney, NSW

They are a joke!

published

Do not purchase anything from Nike because when you want to return it they dont refund you. I ve never seen such a thing in my life. Shame on them

Customer Service
Product Quality
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
Store LocationCastlehill
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Joey L

Joey LSydney, NSW

Disappointed

published

Have always loved Nike products. I didnt think to check the reviews because its Nike. Ordered customised Nike Blazers and this is what i received! Half made product!! So disappointed. Nike In-Store & Nike Online are two completely different experiences.

Product Quality
Shipping
Return Claim MadeNo
Product Appearance Not as advertised
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didnt receive order waiting over a month for a refund

published

put through the order in late june order was delivered while i was away. The order got sent back to the netherlands on the 30 July and i have been waiting for a refund ever since with excuse after excuse, after weekly phone calls trying to chase this up i am still waiting. Unless you like being stuffed around did not buy anything from Nike online

Product Quality
Shipping
Return Claim MadeYes
CT1000

CT1000Sydney, NSW

  • 2 reviews

Nike By You - Not satisfied with product

published

I purchased Nike by You (personalised Nikes) and was very excited until I received them. The lettering looks cheap and the shoe quality is not great either. If I had seen these shoes and the outcome of the personalised lettering, I would not have purchased these shoes. It's a shame that Nike let their quality drop for what would've been a great idea!

Product Quality
Shipping
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
See all answers
Knoll

Knoll

  • 7 reviews
  • 2 likes

Shipped from Overseas

published
Shipping
Return Claim MadeNo

Terrible Customer Service

published

Terrible Customer Service and Air Max Shoes from Nike ,They take no responsibility and will not override JD sports decision Do not Shop from either!!!. Warning $200 Shoes in the bin ! Nike does not Value loyal customers .

Customer Service
Product Quality
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Michael Duggan

Michael DugganGreater Melbourne (Metropolitan), VIC

  • 28 reviews
  • 12 likes

Terrible online experience

published

Tried to buy some shoes. Got to payment and then the system throws "nike.com is down" error. Then the system is "down for scheduled maintenance" and then eventually a 404 error comes up, then finally the item is out of stock. Why bother buying from people who think this is acceptable customer service

Product Quality
Jaya

JayaGreater Melbourne (Outer), VIC

NIGHTMARE

published

Ordered Jordan shoes online, product was shipped from Netherlands but they put the wrong address ( different from what i put when ordering online).
Returned by Australia local post to their australia warehouse.
I requested a reshipment but they never listened and instead refunded the money.
What a service!
Will never buy from them again!

Product Quality
Shipping
Patricia D.

Patricia D.Greater Melbourne (Inner), VIC

Excellent service!

published

Every item i've ordered over past few months has arrived on time and in perfect condition. Not to mention I'm able to wear a few times to make sure they're definitely the right fit - and if they're not - I can simply return (free of charge) for a full refund. Can't ask for any better service.

Product Quality
Shipping
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Horrible

published

Repeated horrible experiences with Nike. All items are shipped from Netherlands, not even using Australian warehouses. Product didn't arrive. Nike has said they will take 5-10 days to get back to me. They couldn't care less. Will never use again.

Product Quality
Shipping
Return Claim MadeNo
Product Appearance Not as advertised
See all answers
Halle

HalleSydney, NSW

  • 11 reviews
  • 2 likes

Shoes fit perfectly!

published

I bought some Tailwind IV's from nike online, it was reasonably fast delivery, and the chose were packaged with utmost care :) They are beautiful shoes and fit amazingly. Will definitely purchase from nike again :)

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Alicia

AliciaSydney, NSW

Amazing Fast Delivery!

published

I ordered football boots from nike online and they were delivered so quickly! They took around a week to arrive and they fit perfectly and were in such an amazing condition.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Kim

KimGreater Melbourne (Inner), VIC

Terrible customer service

published

Put in my order on 22/06/20 to be delivered to my work address.
I checked my package status on Friday 03/07 and it still said the item is in transit.
Checked my package again on Wednesday 08/07/20 and it said the item was delivered on Sunday. They delivered my package and left it out on the front door without signature!!
My package is $250 worth! I contacted customer service and they said according to their system it is delivered. They will have to do an investigation and if what I was telling them is true, they will send out a new package. Asked them when they will get back to me and was told "not sure, maybe 5-1o business days, depends.."
I will never buy from Nike ever again!

Shipping

Previous review - cancelled

published

I submitted a previous review based on what I had read on line after trying to cancel my order. I did infant get the order, it was delivered quickly and was exactly what I was expecting. Thank you and my apologies.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

No probs

published

The reviews have been terrible so I was a bit worried about my order. However, my order came today in the right sizes and colours. The tracking of the package was good and up to date. The timeframe given was within 2-3 weeks of ordering but with COVID and coming from Europe, it was to be expected.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Debz

DebzSouth East Queensland, QLD

  • 9 reviews
  • 6 likes

Don't buy online

published

Nike shoes came within a week but they got the size wrong. The shoe said one size and paper work another. They were to big and couldn't get my money back.

Product Quality
Shipping
Return Claim MadeYes
Sizing Very large
Product Appearance Not as advertised
See all answers
Shane S

Shane SSouth East Queensland, QLD

  • 6 reviews
  • 5 likes

Boycott Nike-

published

Worst experience with Nike.. once they have your money they couldn’t careless about you as a customer. Live chat I spoke with Kristine who was no help at all.. the customer service team have attitide as well. Overall useless team for a useless company.

Product Quality
Return Claim MadeNo
Sizing True to size
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Questions & Answers

Rainbow Rule

Rainbow Ruleasked

Nike

In my profile picture i am comparing two different types Nike Tn Airs, black set are the best set of runners i ever owned ever , the other tiger stripe about as good as asics runners only , how many different type of Nikes T N Airs are there on the market today?i was curious as both pairs were size 15 , Nike Tn Airs being the only brand that fits my awkward size 12 feet it seems.

No answers
mukku

mukkuasked

Nike

what shoes is best for my jogg???

2 answers
desy
desy

Nike Flywire is best for you.

saffu
saffu

completely agree with the answer,i just bought te same shoes from ADI,an online shopping portal.

Get an answer from our members

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