Reviewer Photos & Videos
Four year old Qashqai with a crack from an edge then right up the middle of the inner sheet of laminated glass. No damage on the external sheet of laminated glass, so my assumption is that it is a manufacture fault. Nissan have rejected my claim as there is a clause in the warranty about glass and the car is 12 months out of warranty. A significant cost to replace (almost $3000), so I am very disillusioned with Nissan Australia.
Purchased in May 2017 at Northern Motor Group.
Not too bad, except...
2019 Nissan Qashqai ST-L 2.0L petrol:
Brought the car used only last year with just under 7,000km from the Nissan dealership and it has been pretty decent; good amount of tech, leather seats, good looking, etc. Around a month after we took the car for a service, we started hearing a whistling or cricket noise from the left C-pillar of the car and we took it to the Nissan dealer and they said the number plates weren't fitted correctly so they fixed it; The problem then subsided for a bit of time until the same noise came back (but louder) so we...need to take it back to the dealer again and the car only has 15,000km! We previously had a 2010 Nissan X-Trail with 145,000km on the clock (When we traded it in) and it didn't have a single problem! They don't make Nissans like they used to, quite disappointed. We are not to sure on what is causing the whistling or cricket noise from the left C-pillar of the car so if you know the answer, please answer below.
Purchased in February 2020.
Absolutely love this car.
Runs amazing. Have had for 3 years and not a single problem. I do find it hard when needing to purchase a tyre if you get a flat while travelling as it's not a common one that most tyre shops stock. Great sound system. Great to drive and park. No problems doing long road trips or just around town. This car is also excellent on fuel.
Purchased in February 2018 at Nissan Dealers for $34,000.00.
Not high quality as I expected, had a brake failure
My 2018 Qashqai only 43,000 km on it got a brake failure in the middle of the road! The brake got stuck for no reason. Told the company and dealership could not figure it out, they didnt even repair the damge to the car caused by the stuck brake.
Purchased in October 2020 for $21,000.00.
Faulty Radiator Fan
The Radiator cooling fan has gone in my 2015 Nissan Qashqai ST. Took it to my mechanic, he was shocked to see this part needing replacing in his eyes prematurely in a car that has done 108,000k's. He phoned Nissan and couldn't believe the cost for a genuine Nissan part is $1,580.00, just the part this doesn't include installation. Thankfully he has been able to obtain an after-market part for $500 and his cost to install is around $100. How lucky that I have a great mechanic. I recently have been informed that it is very common for this part to be faulty in Qashqai's that has around the 100,000k's on the clock. Interesting what you find out.
- J11 ST CVT (2014-2021)
Faulty Head Unit In My Brand New Qashqai And Nissan Refuses To Honour Their Warranty
I bought a brand new Qashqai ST on the 31st of July 2020. From day one the Nissan Connect 4 unit in this car would start a rebooting loop when a USB stick with music on it was inserted into the USB port. I contacted the service department who investigated the problem and told me the unit needed a USB software update (Nissan informed them it was a 'known issue' with this unit). I was then told that this software update didn't actually exist yet and I'd have to wait for it to be developed. Apparently this could take from 2 weeks to 2 months and...I had to keep checking back with THEM to see if the update was available, they weren't going to contact me about it. First rate customer service that! My biggest concern at this point was what else could be wrong with the vehicle if they couldn't get such a basic component right... Three months later and of course there was still no software update. Utterly fed up with the radio and Spotify I thought I'd use the CD player, which I hadn't even touched up to that point. Low and behold a few minutes into it the Connect 4 unit started the same rebooting loop. Off, on, off, on, off, on....over and over and over. I contacted the service department who told me to bring the car in again. This time they told me the rebooting issue with the CD player was caused by its need for.....you guessed it.....a software update!! A software update that I would just have to keep waiting for because it STILL didn't exist. That's where my patience ended. I argued that the 'known issue' with the unit involved the USB connection, not the CD player as well. I reminded them that this was a brand new car with a 5 year warranty and I wanted the unit replaced. No go. They had been instructed by Nissan not to replace it because all it needed was a software update. I told them it was completely ridiculous that Nissan was refusing to acknowledge that my head unit could actually be faulty. They stood their ground and asked me to come and pick the car up. When I arrived the technician handed me a print out of something called a Service Technical Info sheet that Nissan had sent to the service department. It describes the issue as: "The AIVI unit reboots when USB input (phone or USB stick) is connected before the vehicle is turned on. This has been investigated and identified to be caused by a software bug. A new software version is currently under development to fix this concern. Until this new software is made available please do not replace the AIVI unit." And this, written on the very bottom of that same page, is a pretty good indication of just what Nissan is all about:
Purchased in July 2020 at Armstrong Nissan Toowoomba.
Safety not important for Nissan
I bought my Nissan Qashqai a year ago. I was happy with the car till I had a flat tyre and had to change it. The car jack broke as the car went up. Luckily the tyre was still in the wheel and I had a hydraulic jack in the car. I contacted Nissan and they refused to replace the jack. They wrote in an email that from the picture they can see that it was used incorrectly. They don’t even want to see the jack. Not very safe ....
Nissan qashqai 2015
I drive every day and have found the qashqai to be great on fuel and have no mechanicalproblems in the 4 years I've owned it it's a dream to drive the only draw back is the stereo system interface with blue tooth works perfectly but very limited to other brands
Purchased in September 2016 for $21,000.00.
The reviewer stated that an incentive was offered for this review
Nissan qashqai ti is all looks and no performance. Avoid! Avoid! Avoid!
Ok - you want objective and accurate facts? The Nissan Qashqai TI is a vehicle to avoid for many reasons. Yes - it looks wonderful in the driveway, eg: you can reverse out with ease due to the 360 degrees around view monitor, but that's where it loses its edge. While riding fabulously high & up with the big boys, the car's technology is heavy towards being parked or avoiding low-speed collisions. Around town, the CVT motor acts jerkily & is unresolved until above 90 km's. At that point, it transforms into a regal ride, sitting on it's 19 inch a...lloy rims, but I don't spend my life commuting. Not a smooth ride from 20 to 90km's, no refinement in engine control and braking is spongy at best. So, like any female fashion Model showing off a size zero body, it's all looks and no performance when and where you need it - proving that nobody, and especially not a AUD $41,000 SUV like the Nissan Qashqai, can survive on just looks alone!!!!!!!!!!!!!
Purchased in January 2020 at Byrne Ford Kedron, Brisbane for $20,500.00.
A dinosaur of a car
I bought a 2015 Nissan qashqai a couple of years ago and as a car it's not bad at all when you look at its entertainment system/Bluetooth system it's antiquated and decades behind its rivals this makes it unsafe as you can't voice dial or answer everything has to be done manually Nissan connect is so bad even Nissan gave up on it and introduced apple car play in its newer models but left the rest of us hanging in the wind
Purchased in August 2015.
A thoroughly adequate car with out being special. Great packaging (though not a "family" car). Good ride and handling.
2019 Qashqai ST, automatic, white. This Qashqai was a long term (six months) work vehicle. Usage was commuting with some other driving, normally with one driver.
Length = 4.39m
Weight = 1376kg
2L 4 cylinder, 106kW (@6,600rpm), 200Nm (@4,400rpm)
The Qashqai is a thoroughly adequate vehicle with good ergonomics and comfort, great packaging, solid ride and handling with few vices. What you see is what you get.
This is perfect car
use to go to work and driver around for shopping . i use the car every day . there so may feature and i never gone through all. like the seat adjustment.
Purchased in June 2020 at blacktown for $45,000.00.
The reviewer stated that an incentive was offered for this review
A great A-B car
I purchased this car in 2017 and use it daily. I've only had one issue - a friction sound from the steering column which, when investigated by Nissan, resulted in the steering column being replaced (free of charge, as the car was still under warranty).
There's no Apple CarPlay or Android Auto in this car, but I don't give two hoots about that.
Overall, this has been a comfortable, reliable car, with a decent amount of space given it's a compact SUV.
The only negative I've found is that it's a bit of a thirsty car - not as economical as some others in its class.
Purchased in August 2017 at Nissan Dealers for $25,000.00.
Love the blue
Have purchased my second nissian qausqaui
Had a 2015 Ti , great car sold it after 3 yrs and brought the new stl 2019 model good upgrades, less road noise with this later model
Purchased in August 2019 for $35,000.00.
Don’t be fooled. Car purchased in 2015 from Liverpool Nissan NSW. Used for work commute and weekend travel - 200kms give and take so regular services done. 160k on the clock. Within 4.5 years I have replaced 4 batteries - only 1 replaced under warranty as it was within the year of purchase. Transmission replaced, fan belt replaced, intercooler replacement, pipe that connects to turbo replaced, moon roof second time replaced due to material not rolling back smoothly. First time warranty second time out of pocket. Centre console light bulb blown,...seat clippings continuously coming undone. Close to 12k repairs paid on car to date. Current dispute with Nissan Australia. Clearly I’ve been sold a Lemon. I was told battery replacements were caused from the stop start feature. Why have a feature that doesn’t support the product. I always turn that feature off anyhow. Chullora Sutton’s wanted to charge me $529 for a battery. $286 for diagnostic testing, only to be told the day before collection that needed a new alternator and a new battery. I thought a car is thoroughly checked during diagnostics not after the turbo pipe was replaced. DO NOT BUY A NISSAN UNLESS YOU WANT THEM TO KNOW YOU BY FIRST NAME BASIS HENCE THE ANOUNT OF REPAIRS.
Purchased in May 2015 at Nissan Dealers for $39,000.00.
Great car for small family. Has Isofix for baby seat. Nice and sleek interior and exterior. Spacious boot. Great value for money. Good safety features and driving aids. Highly recommend this suv.
Purchased in May 2019 at Nissan Dealers.
Love the car hate the GPS ALMOST USELESS
Bought Qashqui STL in Dec 2019 from Total Nissan in Perth. Excellent service delivered to my door on time with full tank of fuel. Have since driven from Perth to Cairns no problems at all, EXCEPT the GPS is a real low end Bosch product and is very annoying as it call the exits too late, doesn’t always direct the quickest way when compared to using Google maps at the same time! Have spoken to Nissan who upgraded the GPS with latest version software but still same problems. Great car but the GPS is very so so in my opinion. I’ve driven and owned a few cars with GPS and this is disappointing as I specially wanted the GPS so went for the STL model. Just wanted to share my experience with others.
Purchased in December 2019 at Nissan Dealers for $32,500.00.
Started off well, but problems starting to show
Bought the car new in 2017, it's auto, petrol and currently has done about 100k. Still gets great mileage, is nice to drive and size wise suits us. However, within the last 12 months, things are going wrong. The film/skin on the front door handles is peeling off, brake warning light comes on and in some cases the rear brakes lock on. A second warning light has started flashing and the vehicle has now started stalling (twice in a month).
Apparently the door film/skin is due to contaminants such as sunscreen or moisturiser being applied to it (s...
Purchased in March 2017.
I have had this car for four years and have managed a whopping 186k on the clock. I"ve done a few inter-state trips with family. I will start with the negative points that I can say about this car.
1. Turbo lag. Being the 1.6 turbo diesel there is a little lag from take off. Once you hit over 2000rpm it takes off super quick, but may take a full second to do so. Once you get used to it, you can manage quite easily as you know how your car will respond.
2. Hard Seats. The seats are hard. Not uncomfortable. Just hard. The front passenger seat s...
Purchased in July 2015 for $39,000.00.
We have recently purchased a 2016 TI Qashqai after driving a Toyota Aurion for the past 3years and are thrilled with our new vehicle.The Aurion has been a great drive but being of the older generation we needed a more practical vehicle.Nissan Aspley were really good to deal with, the Qashqai is quiet,easy to drive,powerful enough,well appointed and economical so it has been a great choice so far.
Purchased in October 2019 for $23,010.00.
Questions & Answers
I have a 5 year old Qashqi with ongoing aircon problems. I have asked to have it solved 4 to 5 times but because it is a "rare" incidence ie Mostly ok, but occasionally starts to blow coolish air..but no cold air. It can then just start working again. I am almost out of my extended warranty at the end of this month, so I'm getting desperate as I am a pensioner. It is in for 2 days at present and they say they will try to drive it around to see if it happens again. That is a long shot with no guarantees it will happen when they have it. At one stage they wondered if it might be associated with the battery, so I bought a new one..and the aircon was working for months after I'd replaced it. However it has happened again. I get their frustration..but it's nothing compared to mine. Alex
typical nissan air conditioners they all had problems, qashqai & xtrails have the same units Nissan knows about it they pretend they dont know. so they dont have to repair them Leaking seals, faulty compressors pipes freezing up are some of the issues
Thankyou Alan...time will tell.
I have a 2017 qushqai and it has 60,000km when you turn on the aircon the fan has a big tapping noise. All fin are on the fan!! Any help will be good
Sounds like when it started in my NQ diesel. At Nissan, they dismissed our complaint. Independent mechanic reveals fan is dead and engine is overheating on turning on AC. . Paying $ 275 fan + 140 fitting cost. Car is out of warranty after 3 years :(
all quashqai had the exact same problem, nissan pretends they dont know of any issues with the fans
And they want $1500 for a new one. Got one after market luckily. It’s been a great little car other then that. But after them wanting that much for a fan I don’t want to take the risk something major might break. No more Nissan’s for me unfortunately
Hi there. I have 2015 Qashqai TI bought Jan 2016. Only done mainly urban driving on Gold Coast and RACQ told me i need a new fan that made a vibration clacking sound when aircon on.
Now i don’t know if better to trade for Subaru Forrester or Rav4 Hybrid as new fan costs under $300 to buy but over $1800 to install, then only has 12mth Warranty. Was told it’s a manufacturing problem so Nissan should recall the damn things and fix it!!
I found Nissan so unhelpful and unwilling to accept responsibility in clearly a fault that was in the car.
Only done the $13k what do you think? i’m not wealthy to keep forking out parts. Would i be better off in a Hybrid for economy and reliability? Can anyone suggest which are best but around Qasqai price?
Also what should i accept as Trade In? It’s got all the bells & whistles of TI model.
I’m upset as love the car but not the fact parts are from China or Mexican and i thought was British assembled but lol Chinese parts? Wtf??
Beautiful car inside but sadly i can’t trust it if will develop probs and yes the warranty is now finished...
Please reply as only got till 20th to decide.
How does the RACQ know its the fan making the noise Nissan Qashqai and
xtrails had a big problem with air cond units leaking seals & noisy compressors vibrating both easy fixed who told you it was $1800 to install a new fan Get another quote but NOT from Nissan they havent got a clue. Dont trade the car take it a local auto electrician or some one who does car air conditioning and get another quote Nissan will tell you anything just to make money
Thankyou so much. I am taking it on Friday who wants to check it’s the fan. Nissan ( omg- lol) quoted $1840 so no way. The mechanic i found said if it’s that then $800 part and labour tho at least he said he wants to make sure as might be something cheaper... I hope only something small. Gorgeous car but i’m unsure to trade for Mazda CX-5 2021 model...... if the Qashqai doesn’t have any major expensive “ problems” then i’d like to keep it.... Tho CVT makes me wonder...
. Get the mechanic to check the air conditioner compressor there was a lot of problems with Nissan air con units this is where the problem could be....keep the Qashqai 100% better then Mazdas, you think you have problems now Mazdas are worse. As for the CVT there is a lot of rumors about nissan CVT they only fail because they arnt serviced properly Get the transmission serviced new filters oil etc every 20,000kms & you shouldnt have any problems. DO NOT TAKE IT TO NISSAN FOR SERVICING they never do it properly mark it off in the log book that its been done & charge for it.
|Category||Small / Compact SUVs||Small / Compact SUVs||Small / Compact SUVs||Small / Compact SUVs|
|Release date||July 2014||July 2014||July 2014||July 2014|
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