Noni B

Are there any legal options as the Company has taken orders and money from clients and never supplied the goods? I ordered and paid $140 for items back in February and have never received them. Have sent many emails and keep getting a reply that they will get back to me and they never do. And now we can’t contact them, non of the contact number is working.

I placed an order for 8 items and only recieved 1. So frustrated, can't contact anyone, seems like we have all been scammed. Can't even rate this with one star...disgusting behaviour to say the least.

I place a$120 order from Noni B and received a load of huge unwearable jumpers and tops from BeMe. The styles or sizes are not even remotely close to what I ordered. I messaged and got a robot response. I really don't know what to do. Very dissatisfied Show details

Great Shopping Experience at Noni B, Carindale QLd – Superb Service By Linda, at Carindale. So Helpful, Friendly. Amazing Bargains that Linda Explained thoroughly to me. Which I Took Advantage of. Thanks Again.

Noni B staff are very helpful – On Thursday, May 16th I visited Noni B Riverton with the intent of buying a skirt. Janet, the sales lady was so very helpful that I bought 3 items of clothing. On Friday, May 17th I was in a store having difficulty trying on a pair of shoes. A customer offered to help me. Coincidently, she was on her day off. She told me her name was Ange and she worked at Noni B Belmont. Thanks, Janet and Ange. Show details

Excellent service – Bairnsdale Noni B wow what service we get, the lady (sorry her name escaped me at this moment)who runs it is absolutely amazing, today she was really sick when I dashed in at the last minute to buy a jacket, she was so sick but she was still so pleasant and helpful. Thi is not a first a few months ago I saw a dress I loved but did not have my… Read more

size, I was disappointed but these things happen. Two days later she called me she had found one my size and she put it away for me, now that is service. A huge thank you to Bairnsdale Noni B

Unfortunately, I had only received half my order. No email to say why. So I was on hold for over 2 hours today with no pick up. Just a recording that says your next in line for the next available operator. Seems I will be waiting forever.

Ordered in their closing down sale and still have not received either a. shipping updates or b. a refund. Can't even log into their website now to cancel my order or get a hold of customer service. Going to file a bank refund.

I placed an order on 23rd Feb. I did not get a confirmation email. I phoned a couple of weeks later, and finally got an email a few days after that acknowledging my order. I still did not get delivery info, so I phoned again. They said I would soon, that they were behind. A couple of days later, I got an email to say that a few of the items I had… Read more

ordered were on their way. I ordered ten items, and only five arrived, today. One of these items I had ordered two of, but only one arrived. I swear that they took my size and subtracted 8 or 10 from it when they chose the shorts and the jeans, as they will never fit me. Also normally when I buy a dress from Noni B that was originally marked at $199 it is of a quality cut and fabric, but the one dress I received of those I ordered is cheap, thin cotton, and nothing like what I have received in the past at that price point. Now Noni B is shut, and I am scared that I will only get few of the items I ordered, and never get the rest. I have never ever experienced this issue in the past.

Part of the Order Refund Without Notice I am extremely disappointed with my recent experience. I placed an order two weeks ago, and it was confirmed as available. I also made the payment at that time. However, after waiting patiently for two weeks, I received part of the order and today got refunded without any prior notice. This is very frustrating, as I had been expecting the item .love there products Show details

Do not buy. Items are not of value as they state Items are rubbish no wonder they are closing. I am so disappointed with them. The colours are horrible to online photos the material is thin. Not quality at all. No refunds no exchanges so they send you rubbish. Please consider carefully . Never again very very disappointed. Email system no reply funny that. Size is also way off size 12 is more like size 10 Show details

I ordered 8 different items in a single order number. I received three items in a post about 4 weeks after payments. Then, approximately after 6 weeks, another two arrived. A week after that, I recived an email saying that they were unable to send the remaining items, and the money for those items would be deposited. This is unacceptable and can be challenged. They can keep my money for a long period and return the money.

Poor customer service – I understand that shop assistants need breaks, but,being told by a very angry assistant that we should leave the store immediately was quite rude. Could she not have just closed the door and waited for those in store to keave and not let others in? Forest hill Noni B. No wonder they are closing.

Scammers. Won't refund whats owed – Ordered 2 shirts. When they couldn't supply one, all they refunded was $8. The new discounted price of the shirt (that isn't even available). Not what I paid. Trying to get sense out of them is not happening and I would get more sense from bashing my head against the wall. Not the first time I have had a similar problem with them. Fool me once, shame on them...fool me twice, shame on me. Never again. Same goes for Rockmans, Millers and Rivers.

Refund for no stock got canceled now I’m out of pocket $50 – Ordered 3 dresses told 1 out of stock and will get a refund via PayPal, refund was processing then all of a sudden cancelled. Emailed customer care on numerous occasions…. To which I got no reply.

RIP OFF GIFT CARDS – Bought my wife a gift card for $50 in August. Went to use it on 22nd November. Told that she has to spend $50 to get her $50 gift card. So we have to spend $100 in total. What a rip off as my wife only wanted something for $50 so was going to use gift card. Would never purchase another card from this company or any company associated with them. COMPLETE RIPOFF!!!!

NONI B Gift card reduced to half the value – I had a gift card from NONI B dated 10 June 2024 for $40.00 At the time I was told it is valid for 3 years. On 1 November 2024, I went to the same store at North Ryde, Macquarie Centre to purchase using my gift card of less than 5 months. I was told that the value of the amount on gift card has been reduced to $20.00. All gift cards have been… Read more

reduced to half the price now. The group that owns it is under Administration. Noni B has not informed the customers the value on their gift cards has been halved. I think it is unfair to make use of customer monies in an unreasonable way to solve their business problems \. At least they should have let their customers be aware of it. I had to pay extra to use the $20.00 as one cannot find a garment for $20.00 in the store. Quick way to make money! Wonder if anyone was able to take this up with the Consumer Affairs?

Noni B - Thieves – What a bunch of thieves! My mother has been shopping at Noni B for years and years. She went to the Stanhope Gardens Store on Fri 1.11.2024 to use a $100 Gift Voucher we gave her, only to be told that they were no longer being sold and that after the 31.10.2024, you could only redeem the Voucher if you spent another $100 first in store and then… Read more

she could use the voucher, so she had to spend $200 ($100 up front and then the voucher money). Disgraceful. No wonder the company is going into receivership! Good! Good riddance to bad rubbish. No sympathy here, you deserve what you're getting. Stop ripping people off!

OVER THE TOP ADVERTISING EMAILS – LOVE Noni B products. BUT, since about this time 8am Saturday til now, 8:17 on Monday morning, 17 advertising emails, and days before similar numbers, I really think this is over the top. AND OFF PUTTING.

Bad customer service – I wanted the exchange pants that was too big for a smaller size. The lady at Noni B Whitfords Shopping Centre was extremely rude and told me they do not exchange or refund anything. I didn’t mind that they do not offer to exchange or do refunds but the way she spoke to me was extremely rude, unprofessional and patronising. Will never go back there. Show details

Wrongly sized cotton tops – I purchased two cotton tops for my wife in size M and they arrived in a size XL although marked as medium. I guess we will have to have them altered by a dressmaker. The company should ensure there manufactured sizes are correct. Will not shop with them again. Show details

Poor quality – Advertised clothes look better than they are. Sizes are not true. I purchased 3 jumpers all XS and they varied from 12 to 16. The quality is extremely poor. Show details

Non-existsnt service – The staff member at Mount Ommaney ignored us the whole time we were in the store cause she was too busy talking on her mobile on *loud speaker* about someone's gynaecological issues.

The absolute LACK of customer service at Stanhope Gardens was BREATHTAKING – NONI B STANHOPE GARDENS NSW Sadly, not the usual very pleasant Lady that sees me every week here. Young lady today had absolutely no customer service skills whatsoever. I only wanted to exchange and asked if she would kindly check if any other store had it in another size. There was a blank look on her face and she said so what do you want… Read more

(broken english). She rang one store and told me that she could see on computer that no other store had it. I said what, not at Castle Hill. No she replied refusing to check that store. She told me that its because the shirt was a month old item ?????????????????? I had already told her I bought it 2 days ago but she was now just arrogant and clueless (again in so broken english and I had to repeat everything to her??) GUESS WHAT .... when I got home and phoned Castle Hill myself they had not one but 2. Clearly she did not want to promote the brand outside of her store, what are they franchises these days or something?? I will not go back to Stanhope Gardens or take any of my elderly clients there any more either. Just disgraceful. I look forward to going to the Castle Hill store tomorrow to pick up 2 shirts that the lovely lady there has put aside for me which was just too hard for the girl at Stanhope Gardens to cope with preferring to offer NIL customer service. Unwelcoming and uneducated/untrained. RUDE.