128 reviews · Statistics

15% · 19101 · 79%
Value for Money
1.8 (95)
Brand Manager for Noom? Claim your listing.
See the Best Diet, Exercise & Weight Loss Services in 2023 as rated by Australians on ProductReview.com.au.


128 reviews
Ozjohns Illawarra, NSW · 3 posts

Absolutely worked for me

In my early seventies, but feeling one too many belt loops extra needed fixing. In a pre-Christmas effort over two months in October/November shed six kilos (Close to a stone/14 lbs) but more importantly have begun to understand the psychology of why I had gained weight. All my life I have been unable to have just one square of chocolate. Noom helped me understand the Why?, and even more important, the How? Now on their two month Maintensnce program to keep that weight off and ensure food choices match my energy/wellbeing needs. Absolutely worth the money.

Jen · 2 posts

Noom Keeps Taking Your Money

I signed up for free trial but didn’t ‘cancel’ in time.
I cancelled then they took another payment.
Be careful, once you sign up for alleged trial it is really hard to get out.
Still have not used the thing.

Mandy H
Mandy H Metropolitan Adelaide, SA

Beware - you will continue to be charged

Some good ideas but absolutely not worth the money especially as you will continue to be charged after the expiry.

Jenny South East Queensland, QLD · 4 posts

Noom just takes your money

Diet, Exercise & Weight Loss Services

Find out how Noom compares to other Diet, Exercise & Weight Loss Services

Know better, choose better.

Compare all
BethSonter South East Queensland, QLD · 10 posts

Not worth it! You will waste your money!

Trying to charge a LOT for very LITTLE! Very poor support by computer generated responses and then people with very, very poor English responding. Information is so general and obvious. Such a waste, never again!

angiehoskins23 Victoria

Be aware!!!

I must have done a trial purchase which I do not remember doing. Then i discover over $600 taken from my PayPal over many months. When I emailed them to ask I got an email with about 9 requests to show when, where and how I signed up.

I had ALREADY showed them proof of the money coming out of my PayPal and THEY would have been able to see I hadn’t used it AT ALL! I am sure they would get a lot of unsuspecting people and their hard earned cash this way.

Making it so difficult to get my money back I honestly just did not bother.


Awful! I wish I had read the reviews prior

I forgot to cancel my subscription, didn’t use app at all because not useful and got charged $149 without using and one day late to cancel. Very bad service and product. Be wary

Sharon G.
Sharon G.


I found the Noom link on Facebook, thought it sounded interesting, answered all their questions honestly and paid the subscription. I haven't received a link to confirm my email address, nor have I received a personalised diet plan. Nothing. Crickets. Not impressed at all.

Leone R.
Leone R. Hobart, TAS · 2 posts


I paid the $26.00 fee for a beginner & didn’t get anything from them only fir them to want more money, don’t get a coed in line I did, absolutely terrible

Diet, Exercise & Weight Loss Services

Find out how Noom compares to other Diet, Exercise & Weight Loss Services

Know better, choose better.

Compare all
angie l.
angie l. · 3 posts

Be wary of this company they will automatically renew you without permission and will not refund

Impossible to get in contact with anyone to get a refund. Unconscionable conduct

P. Stoff
P. Stoff · 2 posts

Exactly what you think it is

It's toxic diet culture disguised as science. If I wanted to feel bad about myself, I can do that for free. Worse still, when you try to cancel they suddenly halve the subscription fee. So why are you ripping people off?

Value for Money
Sim Nat
Sim Nat Sydney, NSW

Not happy with sneaky subcription charges

Program had some useful tips but is not a sustainable way to live. I don't know anyone who has lasted more than a few months at best. But beware, at 6 months without any reminder or notification, they will recharge you. I find this sneaky. Don't fall for their discounts to entice you to sign up. My advice, just don't subscribe in the first place.

Diet, Exercise & Weight Loss Services

Find out how Noom compares to other Diet, Exercise & Weight Loss Services

Know better, choose better.

Compare all
stephen27 Greater Melbourne (Metropolitan), VIC · 27 posts
 · Verified

A really disappointing experience

  • Thumbnail
Pixie F.
Pixie F. South East Queensland, QLD

joined the $1 2 week trial, charged $201

I joined the noom trial subscription of $1 for 2 weeks. I woke up this morning to 3 charges. The $1 which I wanted, $80 and $129. I have already cancelled my subscription (it has only been 10 hours since sign up) but based on what people are writing here, I can forget a refund!

Mem Greater Melbourne (Inner), VIC

Appalling administration , they take your money and then can’t deliver their program

I signed up with Noom 10 emails and almost 2 weeks later as well as $220 00 later I still don’t have access to the educational material or much else because apparently I am not registered under the correct email account . I have sent them PayPal screen shots which they asked for , still not enough . I think I am dealing with a Bot rather than a human .

Questions & Answers

Yvette C.
Yvette C. · 

Please cancel my subscription. I only subscribe a few days ago. I haven't login in or see an email with account details. I paid $79 + $26.41. Name[Name Removed], [Content Removed]
mobile [Number Removed]. Please advise asap. Thank you

Mad · 

Wow what a horrible experience you guys had

Mad · 


Mad · 

Why are you doing this too people

Storm C.
Storm C. · 

Hi guys & gals
I am in desperate need of losing weight roughly 25kgs
I was 1 click away from signing up for a 14 day trial for $1
But then i read these exact words
You can cancel anytime before the end of your 14 day trial & will NOT be charged full price
UNLESS you cancel beforehand.

Umm am I the only idiot that doesn't seem to understand that statement?
Anyway so I decided before I click that NEXT button (with my credit card details already filled in) I would do a little research & that brought me here.
I would love & very much appreciate any advice, info & support that anyone has to offer please
Thank you so much in advance

mamaluchka47 · 

Contact them and ask for written clarification. This is obviously a spelling mistake as it doesn't make sense. I found them trustworthy when cancelling.


Get an answer from our members


Extra Information

Brand Manager for Noom? Claim your listing.
Step into Life
CSIRO Total Wellbeing Diet
My Muscle Chef
Vision Personal Training

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.