??!
1 photo
Wrong Fuel Rescue

Wrong Fuel Rescue

4.1 from 19 reviews

See the Best Roadside Assistance in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
13
4 star
2
3 star
0
2 star
1
1 star
3

Mr Oz

Mr OzGreater Melbourne (Inner), VIC

  • 2 reviews

Super fast - all done in less than 2 hours

published

This was fantastic. We had filled the car with a full tank of petrol. Within 2 hours of calling they had been out (25mins) and drain and flushed it all and check all the systems. Less than $600 including taking away 75l of offensive fuel and supply of 20l of diesel for testing. Mark was fantastic and we saved thousands on any dealer costs as well as done at our home. no towing. .Highly recommended.

Customer Service
Timeliness
Job Satisfaction

Great Service

published

Thanks, Steven for the great rescue mission you performed this morning. Great communication from the outset. I highly recommended this company. He explained everything well. The car's running perfectly. Cheers.

Customer Service
Timeliness
Job Satisfaction
Narelle B.

Narelle B.Central Highlands and Goldfields, VIC

Rescue, rescued me!

published

I can’t recommend Wrong Fuel Rescue highly enough, Matt my technician called me to give me an ETA, on arrival (Sunday) he put me at ease immediately and was so professional! Although I hope to never do this again, if I do they will be my first point of call! Thanks Matt and Wrong Fuel Rescue.

Customer Service
Timeliness
Job Satisfaction

Outstanding service all round

published

Very understanding, very professional, and timely. Great value. Dan, whom fixed my car, was terrific; polite, well mannered, professional. Wrong Fuel Rescue -- they're terrific. I can't rate them highly enough!


Xxx

XxxPerth, WA

Good service

published

Matt arrived and after a quick introduction put all safety equipment in place and completed the job of emptying the fuel tank. He explained everything clearly and provided good customer care.


Mitchell M.

Mitchell M.South East Queensland, QLD

Wrong fuel rescue to the rescue

published

So yesterday I did the unthinkable and put unleaded in my diesel tank.

But I called the guys from wrong fuel rescue and they sent me out a bloke that goes by the name of Zane.

Not only did Zane get very quickly he did his work so professionally and also while he was doing his work explained to me in detail what he was doing and how it all works.

Zane is a credit to your team and an absolute book of knowledge!!!

Cheers Zane for getting me out of ship creek!

Customer Service
Timeliness
Job Satisfaction

Nav

NavGreater Melbourne (Inner), VIC

  • 2 reviews

Absolute professional

published

Josh called an hour before he arrived and was absolutely professional. Car was ready to go within an hour. Very pleased with his service. I would highly recommend wrong fuel rescue.

Customer Service
Timeliness
Job Satisfaction

All Blacks

All BlacksGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Good support team and technicians.

published

I own a mechanic shop and have recommended a few customers to wrong fuel rescue. I had an issue with one of the technicians on the last visit however very impressed with their support staff and technicians. They were very professional in handling the complaint. I will continue to use them and recommend them to other customers.
Thanks

Paul

PaulMetropolitan Adelaide, SA

  • 2 reviews

Professional Service and timely response.

published

Put 38 litres of Unleadeade Petrol in Diesel Cruze on Sunday afternoon in Adelaide suburb. Drove 2kms home. Thinking I would need to spend a fortune to rectify, I called Wrong Fuel Rescue. The operator on line put my mind at ease immediately, explaining step by step how the problem can be rectified. I was very impressed with the quick response and professionalism shown by Greg. He was on site in 30 mins. The problem was rectified within an hour. The cost to rectify was very reasonable. Excellent result, vehicle is running great. Great service experienced.

Layna A.

Layna A.Greater Melbourne (Metropolitan), VIC

Quick, friendly service

published

Put petrol in diesel car. Drove approx 50 kms home. Started car next morning and drove approx 5kms before it conked out. Towed car to mechanics who advised wrong fuel put in car. Quoted 1900 dollars to fix.
Decided to get alternative advice.
Peter from wrong fuel who services Melbourne area provided clear advice on phone. Communicated ETA and provided updates when there was a slight delay. Peter got the car going for less than a quarter of 1900 dollar quote and provided aftercare advice. Super happy. No problems. Don't believe mechanics if they try to tell you to replace everything after putting in wrong fuel. Get advice from these guys first


Booked out for 3 days!

published

NOT HAPPY. It was Easter Friday, the family of five were packed in the car on its way to Philip Island for its holiday. I pulled into the Dandenong Shell petrol station in Victoria to fill up and after 20 litres of fuel I realised I was using gasoline instead of diesel. I called Wrong Fuel Rescue who advertised a one hour onsite service, after waiting on hold for ages, I was told they were booked out for three days. They advertise a one hour service. I ended up getting a great local mobile mechanic from Blue Toro Mobile Mechanic to help. Wrong Fuel Rescue was a waste of time.


Bad service

published

Spoke to a very nice operator but..... We were left standing in the hot sun and still are waiting now for over 2 hours for assistance. At no stage were we told it could take over 3 hours only that the driver was at a job and would come to us next. Their card advises they will attend within an hour. Appears they only have 1operator in the whole of brisbane.

Roadside Assistance RequestedYes

Damo

DamoCentral Highlands and Goldfields, VIC

  • 3 reviews
  • 1 like

Fast efficient professional Service

published

I put unleaded in my Diesel I hunted around the net and found wrong fuel rescue. I live out of their service area by 60kms . I called anyway the Lady that answered was brilliant she contacted the operator who agreed to come out first thing in the morning from Melbourne and attend my car. The technician called before arrival and gave me his ETA. Once there the whole process took 1 hour fast efficient clean and courteous. What I was quoted is what I paid. I would recommend this service to anyone who has a brain phase like I did and put the wrong fuel in the car.

Roadside Assistance RequestedNo

Life savers - super professional

published

When i put the wrong fuel into my vehicle i totally freaked out. I found Wrong Fuel Rescue through google, i was apprehensive but the sales assistant reassured me. When they came out they were extremely professional. I was surprised how quick the service was.

Roadside Assistance RequestedYes

Terrible service

published

Quoting something else when job is done, the money to paid is totally different to what you have been quoted for.
I recommend not to call this service at all.

Alana M

Alana MAU

  • 2 reviews

Brilliant

published

We made a mistake of putting petrol in our diesel ford territory, I called wrong fuel rescue , they were very efficient and had a worker here within 50 mins, the guys name was Matt he was extremely pleasant and certainly knew his job , absolutely amazing Matt ..great job and thankyou, would definitely recommend


Brilliant - totally professional and thorough

published

Filled up my diesel VW Touareg with petrol and drove 2km home and when I googled what I should do I read a bunch of horror stories then saw these Wrong Fuel Rescue website so I called them and they drove 2 hours from North Brisbane to Northern NSW and even though there were some difficulties the technician was a complete and thorough professional and got all the fuel out of my tank and got some diesel back into the car and got it running again. Total cost about $400 which was pretty reasonable considering how far they had to go and the costs I may have incurred if I didn't get it resolved properly which these guys guarantee which is fantastic.

Couldn't recommend them highly enough - do yourself a favour and you will be glad you did !


BILL

BILLWest Hoxton

Great service. Saved me time & money

published

I stumbled across them after I filled my diesel car with petrol. I was googling all the horror stories of potential damage. They came out. Drained tank &fuel pump and filled me with diesel. No problems since then.


John

Johnadelaide

Not worth for doing the rescue

published

The technical task is so simple but the cost is too expensive. Not worth for doing the rescue with this business. It is better to do the wrong fuel rescue at a mechanical repair shop.

Questions & Answers

Vishnu B.

Vishnu B.asked

What’s your service charge in Melbourne

No answers

Samuel K.

Samuel K.asked

How much will it cost I put petrol into my diesel truck I live in perth

1 answer
Paul
Paul

It cost me $514 all up which I thought was a reasonable price. The cost included disposal of removed fuel 55 litres and approx 15 litres of diesel to ensure the fuel line was flushed and I had fuel in tank. That was a week ago now and car has run smooth all week. Filled the tank after completion.
Give them a call the guy was very informative of what the process and cost is.


Get an answer from our members

Details

CategoryRoadside Assistance

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.