Reviewer Photos & Videos
Great service, love the windows
The sales process was great and even though it was going to take a little longer to get the windows, I was really impressed by Leith. I probably didn't get enough updates through COVID but get that it was a tough time. The team that installed were really lovely and super fast. Their attention to detail was great and the windows look amazing. Thank you!
- Verified customer
Excellent Product, Professional Service
Nu-Eco provided a creative solution to a challenging brief in a three-storey apartment building. The installation was carefully planned, and all Nu-Eco staff - sales and installers - were professional and patient. Nu-Eco offers a high quality product, and our Owners Corporation recommend the company without hesitation.
- Verified customer
Outstanding Windows, Service & Installation!
We couldn’t be happier with our new Windows & Door, Leith from New Eco was amazing to deal with and the installers were super professional, clean and their workmanship was outstanding. We have now put in another order for the north side Windows of the house to be changed as we are so impressed. Don’t sign with any other company without giving New Eco a chance, you won’t regret it!
We had a fantastic experience ordering windows through Nu-Eco. The sales person was professional and not pushy. The windows were installed on time with minimal effort from us. The installers where friendly and efficient. The windows have performed better than expected.
How good is Nu-Eco!
Ne-Eco supplied us with new doors and windows around the whole house. The experience has been a pleasure. The staff go out of their way to please the customer service and the back-up service is remarkably good. The back-up technician who attended to a small issue was polite, courteous, efficient, knowledgeable, willing to please and managed to complete the job with a smile. Great company to deal with. Highly recommended.
Nu-eco windows compared to the traditional aluminum double glazed window really out do them, no inside moisture anywhere. The staff from start to finish where fantastic the whole process was worry and stress free which made a change, the windows are fabulous very appealing gave real street appeal worth every dollar spent.
- Verified customer
They deserve ten stars!
We've decided to replace all eight windows and two doors to soundproof and weatherproof our house. Three months have passed since the last two windows were replaced and we can honestly say that going with Nu-Eco was the right and the best choice.
From Leith from sales, through to Stephanie and Karen from the office and then Andy, Stuart and their team of expert installers, everyone was professional, knowledgeable, helpful, trustworthy and friendly. They all went out of their way to make sure we were informed about the progress and happy with ...the final product. And we are grateful for all the extra and honest advice, and the adjustments to door locks that were made without the hassle or extra charge. The entire experience from start to finish was excellent. Now that we've been working from home for several months, we are enjoying the peace and quiet and can truly appreciate the quality and security of the new windows. So, based on our experience, it is clear why the Nu-Eco team are getting and will, no doubt, continue getting such enthusiastic, five-star reviews. They deserve every single one of them.
Had a badly rotted window frame in the bathroom and a very old louvre window in the toilet that was never designed to be closed. Living in Melbourne, made sense to replace them with double glazed windows and after doing some research about companies with good ratings and collecting quotes we chose Nu-Eco.
The entire experience was great - from the initial free consultation and quote through to measurement and finally the installation. Communication from the company in each stage was prompt with clear instructions what they will do and what we ...
Excellent Service, Team & Product
I needed to replace the old wooden segmented round bay windows and spent months looking and contacting several companies and either got no response or no we can’t do that type of window.
Seen a Nu-Eco van on the road, called and enquired they were more than happy to come onsite, check and quote.
Leith from sales was a pleasure to deal with and at no time did I feel pressured into signing / purchasing.
Andy and the guys that did the installation were fantastic and friendly. Kept premises clean and tidy.
Stephanie and Karen from the office ...
Very happy with the new windows!
They were all great to deal with - in the office, having the quote done at home, and the guys installing the windows. In particular it was great to watch how organized and fast the installation was.
The reviewer stated that an incentive was offered for this review
Perfect front entrance door
Nu-Eco not only have wonderful windows, but also have access to the best doors on the market.
Our front door is amazing with fool-proof heavy duty locking system. Our door shuts just so easily and with a quality closure sound, none of that cheap sounding shutting of door. Looks great and we couldn't be happier.
Excellent-love my windows & doors!
Great service-punctual, great communication and the sales person was informative and not pushy. The installers were professional, arrived on time and did an excellent job. The windows are excellent and have reduced the outside noise and are easy to clean. I love the magnetic flyscreens and security of the windows/doors. Other trades people have commented on the quality of my windows and doors. Would highly recommend.
New and Old
We have recently switched all our upstairs windows from the original double-hung to Nu-Eco windows, the difference in sound and airflow is amazing. The installation team did a great job making the arcs match the rest of the house so the new windows look appropriate in our old house.
What an amazing team!! What wonderful windows.
We had nu-eco windows fitted to our whole house some 42 windows and 4 doors. What a wonderful team Andy has. Our house was very complicated as it is a rammed earth house with nothing straight to say the least but Andy wasn’t the least concerned. No problems. The team worked well together and cleaned up after each window instal. Sales rep was very helpful and at no time applied pressure to close the sale. Windows have totally changed our house and are of excellent quality feels like we are in a new house. Would highly recommend nu-eco to anybody.
My Nu-Eco windows are the best home improvement I've ever made.
I had Nu-Eco double glazed windows installed in November last year (2019). The quality of the windows are fantastic. They have made an immense difference to the comfort of my flat. The impact on hot days has been immense, so much so I rarely have to use my air conditioning. Plus they have been vital in keeping the air quality inside my house clean on the days when it was hazardous this summer. I have also been super impressed by the sound proofing qualities of the windows. I live on a busy road a I hardly hear the traffic and trams. There's a l...ovely hush in my flat now. Leith, the sales rep, was lovely and not pushy (unusual for double glazing salesmen). I needed to visually match the new windows with the old ones and he did a great job in presenting a perfect solution.The installers, Spencer and his team, were a delight. They did the job quickly and the finish was brilliant. They cleaned up after themselves and were lovely to deal with. I'm so happy I chose nu-eco. The value for money is excellent and the finished product is of the highest quality. Double glazing is a job you only do once, so it's important to get it right. Sal Brunswick, VIC
- Verified customer
Fantastic team and product
I have 2 windows installed by Nu-Eco. The sales provided professional suggestion and solution based on my case. The installation team is professional. The product has very good quality and the sound proofing is very impressive. In addition, the windows look beautiful and well fit into the old house. Highly recommend Nu-Eco!
Excellent service & prduct
We spent months looking at the market and found Nu-Eco the only company that listened to what we were looking for, who studied the dimensions we gave and very quickly came back with a ball park figure. We then visited their showroom and were impressed by their offerings and that they do not hover to try and pressure! Then we got them out to quote and they were very efficient and measured up the windows and their final quote was very reasonable. They kept us informed of delivery & installation timings and when installation began their team was v...ery efficient and helpful. We still had cladding to do on one area and they returned to finish off. All told we found them very helpful and listened to what we wanted. We feel we got exactly what we wanted at a reasonable price and highly recommend them to anyone interested in efficient double-glazing. I should add that the 7 windows were installed March 2016 and we only just got the cladding finished Oct 2019 and Nu-Eco came back to put the finishing touches! The windows are as good as when they were installed and we are very happy all round.
- Verified customer
Can’t recommend Nu Eco highly enough!
From the very first contact with Leith our experience with Nu Eco has been stress and hassle free. At no point were we pressured into a purchase.
Andy and Spencer were very professional, extremely friendly and left the place clean and tidy.
Since the installation of our windows earlier this winter we have found our house to be warmer and the heating bills have reduced noticeably.
We are extremely happy with our windows, they look fantastic and we would highly recommend Nu Eco to anyone.
Thanks again for a fantastic product!!
Highly Recommend !
We had 9 windows installed by Nu-Eco and would highly recommend this company. They were happy to answer all my questions and offered some great suggestions. We were able to customise the colour of our PVC frames to match the inside and outside of the house. The installation team were extremely professional and friendly. They even laid tarps everywhere to minimise the mess and the house was left very tidy !
Questions & Answers
What are their prices like for double-glazed uPVC windows?
Very competitive in price. Had 2 companies out and Nu-Eco were slightly cheaper and sales staff not as pushy as the other company. Would highly recommend.
Thank you Rhonda, It is always pleasing when our clients provide feedback to potential clients.
Hi Sam, We consider our product to be one of the best in the market, it is manufactured in the UK taking advantage of 30 years of experience and some of the newest technologies and manufacturing machinery available ensuring that you get the best quality product for the best price. Don't hesitate to contact us for a free measure and quote and rest assured there is no pushy sales pitch or huge price reductions from an over inflated price. Our first price is our best price and I am sure you will be pleasantly surprised.
Do these dgu, have the thermal break?
They also have the option to put a 'reflective' layer in the internal glass; opposite for what is done in the UK. So Saturday just gone & nearly 40 in Melbourne & I thought we had air con in the mail level (we don't have an air con unit!) as house was very cool. We do have awnings too, which help too. Noted that windows were quite cool to touch, so radiant heat significantly less.
Only aluminium windows use thermal break design. Timber and upvc don't need a thermal break because they are better insulators. BTW some thermal break designs cause structural problems for the windows because of high temperature difference either side of the break leading to different expansion & contraction rates.
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