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NU-ECO Well done again !
Where do I start ! Both the windows & the company were amazing, from office staff to installation. No heavy handed sales pitch or inflated prices that other companies may use to draw you in once they give you their "old school" (30% discount package ) etc. These guys were upfront from the beginning, we were given dates which were adhered to (as best during covid ) & plenty of updates on installation. As these windows come from the UK there is a shipping delay but we saw this as a bonus as the company don't expect full payment when ordering you...r windows but only a percentage till your windows are installed. Yes, unfortunately they are not cheap windows but that's expected given shipping & the (Aud) dollar etc but are comparable to other competitors in the market place. Not forgetting their price does include removal & disposal of all your old windows & installation of all new architraves sills etc complete & ready for painting. We didn't choose local as we felt the technology just isn't quite here yet but the company does use local glass which is great. These windows have been around for decades in the UK & Europe & have been tested by the company here in Australia's hottest climates without fail, another reason we went with NU-ECO. The thermal & acoustic properties of these windows & the overall design seem far superior to other types of Timber/Aluminium windows on the market here (Our personal opinion) They just look amazing given not all upvc window companies supply the traditional molding we were specifically after. All in all the best money we've spent to date & now a much warmer & cooler home with no more external noise. Ps, A special thanks to Andy & the boys on site for your consideration to everyone around you. Kind Regards Mark & Jo
Fantastic team and great products
I wanted UPVC windows and door but its hard to find in Australia and I was a little unsure about ordering. However from the very first meeting over zoom with Leith, through to measurement and delivery/fitting the team have been fantastic. Clear explanations on options and costs, no hidden extras, straight forward contact and true to word delivery of the products. Very professional installation team who left the house spotless! Could not be happier with my new windows and door. I wanted sound reduction from a busy road and I have not been disappointed. Highly recommend without hesitation.
Top notch and will use again - highly recommended
Amazing team from Leith at our initial meeting, through the measuring and then finally installation.
Knowledgeable, friendly and got the job done above and beyond.
We had some curve balls that came up which the team sorted out immediately, including a couple of return trips to iron out things that were really not their problem to fix, but they did it anyway as they clearly go the extra mile.
Honestly doesn't get any better than this and a lot of other companies could learn a lot from Nu-Eco.
Looking forward to doing the rest of our house in years to come!
After being subjected to lengthy sale pitches from other companies and offered a variety of confusing “discounts” if I signed up on the spot I was inclined to give up on installing double glazing. Nu Eco was completely different in their approach. Leith wasn’t pushy and the price was on the money (not quite as cheap as the “discounted” price of the others but not far off). The house feels much more comfortable, quiet and secure.
Fantastic product and service
Great from start to finish. High quality product has made my home way more comfortable and energy efficient in both summer and winter. Outside traffic noise is gone and I sleep so much better. They look great too. I’m now waiting for the last stage of three (I was only going to do 4 north windows but was so pleased I carried on) Friendly efficient and tidy installation team who clearly take great pride in their work. Highly recommended.
The process is so easy from beginning to end. The installers were friendly, quick, professional and reliable. The quality of worksmanship was first class. I would recommend to anyone for based on the quality of the product and service.
Great service, love the windows
The sales process was great and even though it was going to take a little longer to get the windows, I was really impressed by Leith. I probably didn't get enough updates through COVID but get that it was a tough time. The team that installed were really lovely and super fast. Their attention to detail was great and the windows look amazing. Thank you!
Excellent Product, Professional Service
Nu-Eco provided a creative solution to a challenging brief in a three-storey apartment building. The installation was carefully planned, and all Nu-Eco staff - sales and installers - were professional and patient. Nu-Eco offers a high quality product, and our Owners Corporation recommend the company without hesitation.
Outstanding Windows, Service & Installation!
We couldn’t be happier with our new Windows & Door, Leith from New Eco was amazing to deal with and the installers were super professional, clean and their workmanship was outstanding. We have now put in another order for the north side Windows of the house to be changed as we are so impressed. Don’t sign with any other company without giving New Eco a chance, you won’t regret it!
We had a fantastic experience ordering windows through Nu-Eco. The sales person was professional and not pushy. The windows were installed on time with minimal effort from us. The installers where friendly and efficient. The windows have performed better than expected.
How good is Nu-Eco!
Ne-Eco supplied us with new doors and windows around the whole house. The experience has been a pleasure. The staff go out of their way to please the customer service and the back-up service is remarkably good. The back-up technician who attended to a small issue was polite, courteous, efficient, knowledgeable, willing to please and managed to complete the job with a smile. Great company to deal with. Highly recommended.
Nu-eco windows compared to the traditional aluminum double glazed window really out do them, no inside moisture anywhere. The staff from start to finish where fantastic the whole process was worry and stress free which made a change, the windows are fabulous very appealing gave real street appeal worth every dollar spent.
They deserve ten stars!
We've decided to replace all eight windows and two doors to soundproof and weatherproof our house. Three months have passed since the last two windows were replaced and we can honestly say that going with Nu-Eco was the right and the best choice.
From Leith from sales, through to Stephanie and Karen from the office and then Andy, Stuart and their team of expert installers, everyone was professional, knowledgeable, helpful, trustworthy and friendly. They all went out of their way to make sure we were informed about the progress and happy with ...the final product. And we are grateful for all the extra and honest advice, and the adjustments to door locks that were made without the hassle or extra charge. The entire experience from start to finish was excellent. Now that we've been working from home for several months, we are enjoying the peace and quiet and can truly appreciate the quality and security of the new windows. So, based on our experience, it is clear why the Nu-Eco team are getting and will, no doubt, continue getting such enthusiastic, five-star reviews. They deserve every single one of them.
Had a badly rotted window frame in the bathroom and a very old louvre window in the toilet that was never designed to be closed. Living in Melbourne, made sense to replace them with double glazed windows and after doing some research about companies with good ratings and collecting quotes we chose Nu-Eco.
The entire experience was great - from the initial free consultation and quote through to measurement and finally the installation. Communication from the company in each stage was prompt with clear instructions what they will do and what we ...
Excellent Service, Team & Product
I needed to replace the old wooden segmented round bay windows and spent months looking and contacting several companies and either got no response or no we can’t do that type of window.
Seen a Nu-Eco van on the road, called and enquired they were more than happy to come onsite, check and quote.
Leith from sales was a pleasure to deal with and at no time did I feel pressured into signing / purchasing.
Andy and the guys that did the installation were fantastic and friendly. Kept premises clean and tidy.
Stephanie and Karen from the office ...
Questions & Answers
What are their prices like for double-glazed uPVC windows?
Very competitive in price. Had 2 companies out and Nu-Eco were slightly cheaper and sales staff not as pushy as the other company. Would highly recommend.
Thank you Rhonda, It is always pleasing when our clients provide feedback to potential clients.
Hi Sam, We consider our product to be one of the best in the market, it is manufactured in the UK taking advantage of 30 years of experience and some of the newest technologies and manufacturing machinery available ensuring that you get the best quality product for the best price. Don't hesitate to contact us for a free measure and quote and rest assured there is no pushy sales pitch or huge price reductions from an over inflated price. Our first price is our best price and I am sure you will be pleasantly surprised.
Do these dgu, have the thermal break?
Not sure what you mean, they are argon filled panes....
They also have the option to put a 'reflective' layer in the internal glass; opposite for what is done in the UK. So Saturday just gone & nearly 40 in Melbourne & I thought we had air con in the mail level (we don't have an air con unit!) as house was very cool. We do have awnings too, which help too. Noted that windows were quite cool to touch, so radiant heat significantly less.
Only aluminium windows use thermal break design. Timber and upvc don't need a thermal break because they are better insulators. BTW some thermal break designs cause structural problems for the windows because of high temperature difference either side of the break leading to different expansion & contraction rates.
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