Occom

Occom

Fibre, NBN Fibre · See All

  • Verified company
4.4

445 reviews · Statistics

PositiveNegative
87% · 38554 · 12%
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Adequate Speeds Yes (185) · No (51)
Value for Money
4.1 (263)
Transparency
4.1 (252)
Customer Service
4.4 (284)
See the Best Internet Service Providers in 2023 as rated by Australians on ProductReview.com.au.

Reviews

Victoria Gurman
Victoria Gurman

internet connection at home

Fibre

Nishant helped me to fix my home internet connection. The service was perfect.

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Mina
Mina

It’s really good

Occom

Good service nice people and very good helpers they help you a lot Ayushi was very sweet

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SachinS
SachinS · 4 posts

Wonderful support service

Fibre

Occom is my internet service provider. I must say they have a great support team. Thanks to Ayushi for handling my case. From day one she was on top of this case and kept me informed about the progress. The main problem was with opticomm box. Everything started working once opticomm replaced the box.

  • Start Date: November 2023
  • Adequate Speeds: Yes
  • Standalone or Bundled: Standalone
  • Data Type: Unlimited Data
Value for Money
Transparency
Customer Service
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Stew
Stew

Fibre internet

Fibre

The service was very good. Communicates well and patient when giving instructions.

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Arslan Shahid
Arslan Shahid Sydney, NSW

Excellent Customer Service

Fibre

Great customer service setting up the service and guiding through the modem configuration process, Ayushi’s professional support and guidance made it easy for us to connect to the Wifi in an efficient manner.

Author stated being incentivised for this review

JaeYoung Jang
JaeYoung Jang Greater Melbourne (Metropolitan), VIC

Seriously, this occom internet is amazing!!

Fibre
  • Start Date: November 2023
  • Adequate Speeds: Yes
  • Standalone or Bundled: Standalone
  • Contract Type: 6-month contract
  • Data Type: Unlimited Data

Author stated being incentivised for this review

Mahmood
Mahmood Sydney, NSW

Excellent service.

Fibre

ANSHUL is great and helped me in connecting my internet in no time. Very helpful and informative.

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P S.
P S. South East Queensland, QLD · 2 posts

Great service

Fibre

She was very patient with me throughout the process & she was very knowledgeable. Very good customer service.

  • Start Date: November 2023
  • Adequate Speeds: Yes
  • Standalone or Bundled: Standalone
  • Contract Type: 24-month contract
  • Data Type: Unlimited Data
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Arran
Arran Sydney, NSW

Great service

Fibre

Thankyou Muskan you got me back online very quickly. I appreciate your service.

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Ailis
Ailis

Very helpful

Fibre

Muskan was amazing in helping me set up my internet connection!

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jwb1981
jwb1981 South East Queensland, QLD · 15 posts
 · Verified

Great Speeds at Great Prices

Fibre

When I first went from Telstra Velocity to Occom, there were some minor hiccups. After trying to make things work, then trying to reactivate (not Occom's fault but it was Opticomms), I haven't had any problems.
I'm on the 100/20 plan, and all I can say is that I get great speeds regardless of the time of day.

12:14PM
https://www.speedtest.net/result/15513434125.png

6:26PM
https://www.speedtest.net/result/15514315196.png

  • Start Date: October 2023
  • Adequate Speeds: Yes
  • Standalone or Bundled: Standalone
  • Contract Type: 24-month contract
  • Data Type: Unlimited Data
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jin
jin

this is nice

Fibre

The customer service is very patient and helps to remotely guide the network on weekends.

Author stated being incentivised for this review

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Hugo
Hugo Sydney, NSW

Excellent

Occom

I was attended diligently by ANSHUL when I had to activate Occom wifi
It took less than 20 minutes to activate the service and the methodology used sending pictures with my mobile phone worked very well

  • Start Date: November 2023
  • Adequate Speeds: Yes
  • Standalone or Bundled: Standalone
  • Contract Type: 6-month contract
  • Data Type: Unlimited Data
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Lyann
Lyann

Excellent Service!!

NBN 50/20 (Boost Plus)

The staff I dealt with was excellent, very patient and helpful. What a great experience! Thanks very much again. Will definitely recommend your services to family and friends.

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Winton
Winton

Review

Fibre

Rashita was very helpful and diligent.bm n b has nmn

  • Start Date: November 2023
Value for Money
Transparency
Customer Service
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Questions & Answers

lynnmorgan0
lynnmorgan0 ·  · Occom

How do I change my password

Guest
chris rayeroux
chris rayeroux ·  · Occom

Hi, Can anyone comment on their MOBILE PHONE RECEPTION quality?

tutu
tutu · 

Very good!!! They use telstra network with the best coverage in Australia.

chris rayeroux
chris rayeroux · 

Thank you

cto.h0536
cto.h0536 · 

Never had an issue with coverage. I always have Internet when my friends don't. lol.

chris rayeroux
chris rayeroux · 

Thank you

Guest
Margaret S.
Margaret S. ·  · Occom

Can you get more than one email adress

Guest

Get an answer from our members and Occom representatives

Select a listing for your question
Occom

Details

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Occom Fibre
Occom Fibre4.5
(246)
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $69.88$89.88$64.88
Typical Evening Download Speed 45Mbps90Mbps23Mbps
Promotional Monthly Price $64.88$79.88$59.88
Promotional Offer

"Promotional price is for the first 6 months after signup, then reverts back to standard price"

"Promotional price is for the first 6 months after signup, then reverts back to standard price"

"Promotional price is for the first 6 months after signup, then reverts back to standard price"

Max Upload Speed 20 Mbps40 Mbps5 Mbps
Service TypeFibre and NBNFibre and NBNFibre and NBN
Packages AvailableStandaloneStandaloneStandalone
ContractMonthlyMonthlyMonthly
Data AllowanceUnlimitedUnlimitedUnlimited
Max Download Speed 50 Mbps100 Mbps25 Mbps
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Contact info for Occom

  • ABN: 58608289425

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