Occom NBN 12/1 (Basic)

Hannie is so helpful and patient who helped me with all the inquiries I had. Show reply

Hannie is very patient and she helped me solve connection problems effectively.

A Great experience with Gurdeep friendly helpful and resolved my problem with ease Show details ·  1

A Disgrace – Horrific company to deal with, after repeated requests to cancel my internet plan because i moved out they still charged me for like 4 months after. They said they needed a months notice to cancel the service which i gave them yet they still charged me for four months after through direct debit. I called them and they did the usual "we will have… Read more

to transfer you to another team that deals with this" nonsense. Companies like this that operate this way should face penalties and have their name dragged through the mud for the scum thst they are. Pathetic and dishonest.

Thanks heaps Bhawana – Bhawana help me to connect my modem, very nice lady . Thanks heaps

Connection – Garry was very helpful with our occom connection thank you! Show details

Simran is the best! – My internet randomly cut out last night and I couldn’t figure out why. I called up and was so happy to be connected with Simran! Simran helped me so much that I was able to get my wifi up and running again in 30 minutes. Simran is a lifesaver and now I can work without using my phones hotspot! Thank you so much Simran

Renewal – Oshim was able to solve my problem quickly & was very nice to deal with. Just a little hard to understand at times. Show details

Great relocation service – Gurdeep Singh was very helpful and professional while assisting me in relocating my internet connection. Thank you. Show details

Great customer service – Great customer service. I didn’t have to wait for a long period, to talk to a customer service representative. She helped me without transferring my call to other departments. Show details

Good service – Great service. Gurdeep helped me configure my router step by step and was very patient from the beginning. Show details

Excellent service and direction – Excellent service and direction. Nikhil was very helpful and patient, especially for a non-techy person like me Show details

Helpful – Guri is helpful and helped me get connection to wifi in my phone and laptop.

Helpful support team – I was having trouble connecting my internet after getting a new router, Diksha was so patient and helpful in every way possible, thank you! Customer service is usually painful with internet providers, but occom is reliable and stress free

Active Plumbing – I am very grateful to Sandro and his team for a number of occasions in which his honest , fair-dinkum , innovative, and successful approach solved some complex problems over the last 20 years or so, Thank YOU. Show reply

So patient and professional – Thank you so much, Bhawana. I appreciated your patience and professionalism. Show details ·  1

Excellent customer service – I was very satisfied with the customer service provided by Occom. I was so lucky to have RASHIKA online with me to help me deal with my internet problem. She spent exactly 1hour and 32 minutes to help me fix it and we finally made it together. This lady is technically competent and amazingly patient with me! Thanks again RASHIKA for your help and take care ! Show reply

The speed is fine for me doing website and Emailing – It's been 2 weeks now and no issue what so ever Show details

Internet – Ayushi was very helpful and patient with me She was a pleasure to speech with Thankyou Show details

Very excellent – The internet is good！I really appreciate for the patience of servicer to help me solving the problem. kkkkkkkkkk kkkkkk kkkk kkkkk k k kkk kkkk kkkk kkk kkk kkk k k k Show details

Excellent ISP support – I have Occom as NBN service provider for two years and are very satisfied with its services particularly the technical support via Wechat. The staff has an excellent communication and high capacity of technical skills. The issues are not just reactivating the router but such as setting up another wifi router to be a wifi signal extender. With him… Read more

online to give details as the steps, the issues were resolved satisfactorily. I have no hesitation to recommend Occom as an ISP.

The customer service staff was very dedicated and patiently guided me – The customer service staff was very dedicated and patiently guided me And patiently guide me to deal with various problems until I can use the network normally，Thanks for this kind responsible company Show details

perfect – A very nice service, good company. They have solved the most urgent problem for me. have perfect service and great speed of the network. I like it and very enjoy. Show details

Perfect service!!! – Perfect service and great speed of network!! They have solved the most urgent problem for me. I love it! They provide internet to me within one day, while other internet provider may need to wait more than half month during this hard time. I had an awesome experience!!! Show details