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34 reviews
Sonia
Sonia
  Verified

I bought this from just online. When I received it, it was much thinner than the pictures on the website. I went back to see if I missed the specs on thickness vs the picture on the website, no specs. I then noticed different pictures had different thicknesses. Mine was still thinner than all. Having slept on it for four weeks now, I can't say it makes a big difference, only a minor one. Show details

Super Sleeper Pro
Super Sleeper Pro    

Hi Sonia, Thank you for taking the time to share your… Read more

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Colleen B
Colleen BWA5 posts
  Verified

Lovely comfortable topper for my spare bedroom when I have my granddaughter over and other visting guests. Show reply

Peter Jaunais
Peter Jaunais2 posts
  Verified

It has helped us to sleep better at night, from the beginning Show reply

Belinda B
Belinda BQLD3 posts
  Verified

At this point in time it seems to be quite good, feels nice, we are happy with it, oh do we qualify for one of your free gifts advertised, thanks Show reply

IanGandley
IanGandley4 posts
  Verified

Took a while to opennoit fully,seems to be an improvement on the mattress, too soon to give a definate answer yet,but promising. Show 2 replies

Kim F.
Kim F.TAS9 posts
  Verified

This is nothing sure than fantastic. I have slept far, far better than ever before, so great and completely comfortable. For those who are looking, don't miss out go for it people, you won't be sorry. Show 2 replies

Melody
MelodySA3 posts
  Verified

this mattress topper is very good and comfortable thank you. Show reply

Jason Bunt
Jason BuntNSW
  Verified

Satisfactory – Does help but continues to slip off the top of the mattress every night and have to readjust which is annoying…

Super Sleeper Pro
Super Sleeper Pro    

Hi Jason, Thank you for your lovely review and we look forward… Read more

Amanda Gillies
Amanda GilliesTAS12 posts
  Verified

Fantastic Experience! – This mattress topper has been an excellent addition for myself, for my bed. It's so heavenly and comfortable that I feel as though I am sleeping on a cloud. I made the right decision in purchasing it as it has helped me to be pain-free sleepful nights and even when I get up in the morning my back feels so different, I can actually move without any pain. I highly recommend it! Show reply

Helene Francois
Helene Francois
  Verified

Worth the purchase – Sleeping on the Octasmart Topper made a difference straight away. I don't wake up with numb fingers anymore due to the pressure on my shoulders (as a side sleeper). Show reply

Jupiter151
Jupiter151QLD2 posts
  Verified

Buyer beware, save your money – Would give it zero stars if I could. Bought the topper to help with back-breaking sagging of the octasmart deluxe mattress and it somehow made our sleeping experience even worse. The topper is filled with foam springs you can noticeably feel digging into your back. It is also noticeably smaller "queen" size than the octasmart deluxe queen… Read more

mattress. We ended up having to buy a different brand mattress entirely to salvage our backs. Huge waste of money.

Super Sleeper Pro
Super Sleeper Pro    

Hi there, Thank you for taking the time to share your feedback… Read more

Beverley Johnstone
Beverley Johnstone
  Verified

I recommend it to all – Excellent my back release quickly an I am able to go to sleep faster Show reply

Toni  Lambert
Toni Lambert
  Verified

Forget the free pillows!! – Totally happy with the octosmart topper, what I wasn't happy about the fact that they advertised free pillows and I didn't receive them. When I enquired as to why I didn't receive them, I was told that that wasn't the deal and there were no free octosmart pillows!! Disappointed

Super Sleeper Pro
Super Sleeper Pro    

Hi there, We apologise for the disappointment, as your… Read more

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Kindergarten teacher
Kindergarten teacherVIC2 posts
  Verified

Great nights sleep! – Since sleeping on the Supa sleeper topper my husband and I are sleeping more soundly and stay warm all night.Great investment!! Show reply

John Caldicott
John Caldicott2 posts
  Verified

Good but … – Great product and super comfortable. I would have given 5 stars if it didn’t move on the mattress! Definitely needs an elasticised skirt or elastic on the corners to stop the topper moving down the bed. I would choose another topper over octosmart for this reason. Show reply

Scott
Scott19 posts
  Verified

Soft but is it too soft? – While unpacking I was expecting some VOCs, but it did not give off any gasses at all according to my Dyson air purifier. It has given my mattress an extra layer to sink into and has improved my sleep. I do however wake up with a sore shoulder blade as I think my overall mattress + Octasmart Plus mattress topper combined are now slightly too soft for the way I sleep (side). If you’re a back sleeper you’ll probably not have any issue whatsoever.

carolynjames
carolynjames
  Verified

Best Sleep – Both my husband and I find we sleep so much Better with the topper. You notice how much you miss it when you’ve been away. Show reply

Cheryl Townsend Cutler
Cheryl Townsend Cutler
  Verified

AMAZING – Absolutely amazing.....no more waking with back pain during the night...... Show reply

Brian
BrianWA2 posts
  Verified

Happy – Happy with my purchase and helps with my back issues Show reply

Kathleen Papalii
Kathleen Papalii
  Verified

Bliss – The topper did make a difference to a far more comfortable sleeping experience. This was a purchase we did not regret. The product lived up to what was promised in the advertisement. Show reply

Kate Bamford
Kate BamfordVIC11 posts
  Verified

Zipper broken already! – Good afternoon Unfortunately the zipper is broken on my recent purchase from you. The zip has split and the zipper head is stuck. This is my second Octasmart purchase and the zip on my first topper is in perfect condition. I’ve had that topper for over 4 years, so this new topper issue was a surprise for me. Can you please advise as I currently just have the topper inner on my bed and I’m not getting the full benefits. Many thanks Kate

Kate Bamford
Kate Bamford   

Note: Attempted to email octasmart@supersleeperpro.com.au on my invoice and it bounced back saying delivery failure.

Jacinta McKenna
Jacinta McKennaACT3 posts
  Verified

Very comfortable to sleep on! – I have bought two of these mattress toppers now, and my mum and myself both agree that they are very comfortable to sleep on. I bought this one for her as she suffers from arthritis, and while it won’t take away all the pains she has it has taken some of the weight off her bones some. Excellent product, will buy again! Show reply

Mattress Toppers & Protectors

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Jacinta McKenna
Jacinta McKennaACT3 posts
  Verified

Excellent and comfortable! – I bought this to try due to having lower back problems. I can say it’s making my lower back and hip much more comfortable and supported where they are needed! Excellent mattress topper and will certainly buy again! Thanks! Show reply

Jacinta McKenna
Jacinta McKennaACT3 posts
  Verified

Very comfortable mattress topper! – I recently bought two of these mattress toppers for my mum and myself. My mum and I both find they take the weight off the joints, and are very comfortable and soft to sleep on. Exactly as described, excellent item! Will buy again! Thanks! Show reply

Renni Louw
Renni Louw2 posts
  Verified

Soft with some support – We have a very hard mattress and this topper ads that softness we need. It is suitable for a child to use on the floor as a bed as well so it comes in handy! Show reply

Gillian Crundwell
Gillian Crundwell
  Verified

Love it so comfy – I am very pleased that I bought this excellent mattress topper as I didn't want to extend to a new mattress purchase. It has really helped me sleep better as I have some hip osteoarthritis issues. It bounces back pretty well after compressing under my body overnight which is great. Good product. Show reply

Disappointed
Disappointed
  Verified

Disappointed – . Manufactured and packaged two years before we received it. Has suffered from being folded too long. Disappointed. Not as comfortable as we were lead to believe by the advertising.

Super Sleeper Pro
Super Sleeper Pro    

Hi there, Thank you for taking the time to share your feedback… Read more

Carlab
CarlabWA13 posts
 

Comfortable – We have been sleeping on our Octasmart Topper for over a year and find it very comfortable. Show details

Warra
WarraNSW
 

Do not purchase from Octasmart – Totally shonky information provided - tell you the toppers are made in Europe when they're made in CHINA. Charge you international transaction fees even though you purchase in Australia - Totally dishonest company - Buyers beware!!! Show details

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Hillary
Hillary 13 posts
 

Do Not Purchase from OctaSmart – I purchased a queen size mattress topper in June-21 and have been trying to return it since I received it. 1) The topper once opened did not transform into a flat shape and doesn't sit on the mattress properly. 2) It made our sleep worse, backaches and sore neck. 3) Even though I purchased the product from an AU website and using local… Read more

currency I was charged international transaction fees, which they are promising to refund however in vain as they have not yet actioned the request.

I have emailed and called customer service several times since July-21 end and they have still not actioned my return guarantee refund or international transaction fee refund request. They have friendly but absolutely ineffective customer service.

Stay away!

Will P.
Will P.SA2 posts
 

Disliked the topper and terrible customer care – The topper worsened my sleep, aggravating my headaches, and when I sleep on it I awaken with significantly increased neck tension/pain. More importantly, I have emailed customer care regarding a return under the refund guarantee over a week ago without reply.  Show details

Ruby
Ruby
 

Disappointing – The marketing for this product is superb and the packaging is excellent. Having found memory foam mattress toppers very hot in the past, I was very excited to read that the mattress is cooler than others and to read reviews from others saying that heat was not a problem. Unfortunately my experience was that, although very soft and comfortable, the… Read more

mattress is very hot. Even though our night time temperatures are still in single digits, I awoke several times during the night with heat in the spot where I was lying. Really disappointed about this as it was an expensive purchase.

Kelly
Kelly11 posts
 

a really good product! – I got this for my Mum & Dad & daughter. My daughter has an old mattress and as she only stays with me part-time, it wasn't worth the $$$ getting her a new mattress... she loves it and it offers so much more support than what she had. Her room is also one of the hottest rooms in the house and she has noticed a better sleep temperature with the… Read more

Octasmart. My Mum suffers allergies really bad, they use the topper & the pillow from the range. She swears by it, its literally taken all the sniffles away through the night! If they made sofa's, she'd buy one of them, too!

Jen
JenVIC11 posts
 

Best Night Sleep in years – We just moved house into a large place and I needed to get a bed for the spare room. I got a fairly cheap bed and mattress and then added a Octasmart Topper from Dormeo. OMG! The mattress in our spare room is now better than our one which we paid big $$$ for. So much so that we have swapped them over and are now sleeping on the Octasmart. Hubby… Read more

is pretty sweaty usually so we have stayed away from memory foam in the past but the topper is cool all night and super comfortable.

Highly recommend.

November 22nd 2019 Update: Amazing support and comfort

As I suffer from osteoporosis and compression of discs, it was almost impossible to get a good nights sleep, until I tried the Octasmart topper! I am waking up refreshed every morning, and even better I wake up not sore anymore! Best investment I have made for a long long time.

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