Officeworks Physical store

The Pitt Street store doesn't answer the phone. I have been trying to contact them the whole day. Why list a phone number if you can't answer it. When I phone customer care they are not at all helpful

I tend to get all of my technology and office stationary from Officeworks. I do quite a bit of on-line research of the product that I'm about to purchase and then source them at Officeworks as they tend to have a very good range of products at great prices that I'm interested in. Have been using Officeworks for 10+ years and have had no major issues.

Yet again the Doncaster Officeworks queue downstairs went nowhere. Two girls chatting in the back area, one rude grumpy woman "serving" someone. I left the queue to find a guy upstairs who directed me to the area I needed to get a large box. He wasn't friendly either. The manager should turn this around - treat your staff well and they will pass it on to the customer. Train them, reward them, be positive.

called for over 30 minutes at 2 stores and nobody answered. also rang 10 times two days ago and phone eventually rang out on me. When staff member from the second store finally answered I was told that they were aware of the problem but as yet nothing has been done to rectify it.

Purchased a Motorola Phone from Officeworks which developed a major fault, Phone is still under warranty however when I went back to the store they said "not our problem as we don't deal with faulty phones purchased from our stores... you have to sort it out with Motorola yourself". poor & dismissive customer service

I just spent an hour trying to print some photos through their wireless printing facility and it just didn’t work - I tried three times and every time the app froze- the staff were helpful but the technology just isn’t up to the job

helpful service every time at the Watergardens Store.
Matt is very patient.
Then you again
I will be back for all my printing needs.
The all store environment is very pleasant and very neat.

Went into store needed extra help when needed. walked out very happy with purchase. great staff member at mt gravatt location& oxley location. Was able to pick up things & got price matched& great service.

Their web site says that they will beat any Australian, online offer by %5.
However, when I went to the warners bay store to buy a new phone, they had an excuse for every website on the first half a dozen pages of google shopping. (all were Australian stock that I showed them).
None of the reasons they gave made any real sence and arn't listed under the terms for price matching.
Save your time and just shop online.

i surrendered my mobile for warrenty repair in Oxley Qld-4077 store, and they advised me to check that's progress on online but after a week when i checked - it showed as my mobile is still in Oxley store (not despached to service peopel). then i phoned oxley qld 4077 store number but it keep ringing and no one answered even i made over 50 phone calls in following 3 days.

Wanted to purchase a Google Max for a birthday gift and saw it for $288.00 New Years eve, but couldn't get to the store and price went back to $348.00 on the January 1st. I was already set on the gift so took it on the chin and paid full price. Two days later price reduced to $319.00 so rang store and asked in good will for a part refund of $29.00. The greedy manager didn't want a bar of it. Black listing retail stores is easy for me and word of mouth is free to the masses. Frankston can keep the $29.00 and I'll rest easy knowing that not one cent of mine will never again pass through the greedy stores front door.

Customer service in this store is non existent.I couldn't find what I was looking for,so went looking for a staff member.Walked around the store 3 times,found NOBODY.Saw only 2 staff members,both serving on registers.There was a long line of customers waiting to be served at the registers.I did not see why I should stand waiting here for 20 minutes,to ask a simple question.Way to go officeworks,I will now buy elsewhere.

This is a case of you get what you pay for/pay peanuts, get monkeys etc. This is now the sixth or seventh time I have been to Officeworks. Not once. I mean not one time have they ever achieved the status of getting it right. I’m being disingenuous actually. Another way of saying that is that they have screwed every single job that I have ever TRIED to put through them. None of my jobs are big but they have managed to stuff every single one. I don’t blame the employees as much as the company itself. I now understand they pay minimum wage and there is minimal to NIL staff training. DO NOT EVER USE THEM. Even a monkey could not have messed jobs up so consistently.

Harvey Norman had the Apple TV 4k 64GB cheaper. Went into officeworks near me to get one and expected a 5% discount. Low and behold none in stock. Then Officeworks immediately upped the price to match HN's price. What a surprise.

Hi Officeworks,
We have everything we need and almost everything within reach, except Officeworks store.
I was wondering if that's something you're looking into near future?

Thank you for your ongoing support towards our educations.

It’s hit and miss with this store and their customer service. Honestly half the time the staff have dead pan looks on their faces like they simply can’t be bothered helping you or doing their job. You need customer service training at the store or better management. It’s always so DRAINING to get any help here.