105 reviews
I enrolled in a bundle of three courses (fitness cert 3 and 4 and nutrition) but the cooling off is only 7 days. So you have then paid for all these courses and it takes a little while to find out how poorly the fitness courses are organised. I received confusing AI responses to queries, confusing human responses to queries, and they don't provide… Read more
the training or resources needed to complete their poorly conceived practical assessments. Guidelines were changed on the fly making it even more confusing and in the end after a couple months I had enough. I was then offered a remedy amounting to about 20% of the cost of the courses I had barely started. Buyer beware indeed.
I am currently completing my Cert III in Fitness. I have a job at a gym as a fitness instructor but am still required to video myself completing basic tasks that my supervisor has signed off that I'm competent in completing. Even once she has signed me off OnFit contact her additionally to confirm she supervised me completing the assessment task.… Read more
What's the point of her signing the form if you then have to confirm again via email? So much double handling. If you have a supervisor with more than 20years experience in the industry they should be able to mark you as competent instead of completing a video submission, it's such a waste of time. I would not recommend this online course, and I would never choose to study with them again.
Reviews with attachments
They Care – Great service, and flexible staff who took the time to understand my goals and tailored a study package to suit! Show reply
In-depth reviews
I undertook their online training for a Cert III and IV in Fitness after leaving the corporate world behind. Currently, I am a certified Yoga Instructor looking to upskill. The issues I have experienced with this training provider are as follows: - The information that doesn't not appear in their course content being raised in there assessment. -… Read more
Information was either unclear or conflicted information they themself provided. Example: Using the FITT principles a beginner may have 30 to 60 minutes of aerobic exercise planned for a session. in a listed statement under this section. It states do no prescribe more than 30 minutes for a beginner for aerobic conditioning per session. - The way to access information is frustrating and at points annoying to clarify things yourself. If you need to clarify information and you call the number provided, they request that you email them even if its something simple. Currently I have to wait for them to call me be back because I have to wait for them to clarify information, so i can progress some work. 1 simple question, i now have to wait for them putting a delay on my time as I can not progress without it. - For assessment, I have had assessor ask me if I am sure about something. Where I have responded that I was because of XYZ. This was quite patronising. For a seperate assessment, I was told I didnt do it correctly, and when I raised this with the provider I was told that they had to send out a reminder to the assessor on how to assess that item because I had actually done it correctly. - When raising frustrations about how the questions were hard to understand as they were unclear, I was told oh then you wont like the Cert IV assessments as there is a known issue with them that still hasn't been resolved. - Whilst doing my industry experience with PT managers and supervisors of a reputable gym, I have been advised that 1RM method to assess someones fitness levels is outdated and unsafe and is not used in the industry. - specifically when someone is being introduced into the world of fitness. Three different experienced professionals have communicated this to me. This is one of the most referenced aspects of their training. - I raised items regarding sodium intake and diabetes months ago, despite completing their assessment. No one has reached out to verify whether that information was accurate or needed to be updated based on changes that have become apparent on the internet.
Despite the above, the content isn't very engaging its either in a video format or a read and remember. There are no activities to help engage with the contant to promote retaining the information.
I could have put forward this review soon, though my experience today was the last straw on my camels back.
Thank you for taking the time to share… Read more
Allied Health Course - Exceptional Staff and Ongoing Support – I had the opportunity to enroll in an allied health course, I must say that my experience surpassed all expectations. From the moment I started the program until its completion, the staff and support provided were exceptional, making it an outstanding learning journey. The key factor that made this course truly remarkable was the ongoing support… Read more · 1
offered by the staff. Throughout the program, I always felt well-guided and motivated. Whether it was clarifying doubts, providing additional resources, or offering constructive feedback, the team was readily available to address any concerns. Their responsiveness and dedication ensured that I never felt overwhelmed or lost during the course.
Another notable aspect of the allied health course was the accommodating and knowledgeable team. The instructors and facilitators were experts in their respective fields, bringing a wealth of experience and expertise to the classroom. Their passion for teaching and their willingness to go the extra mile to assist made a significant difference in my learning outcomes.
The course was designed with clear objectives, which were consistently met throughout the program. The curriculum was well-structured, covering a comprehensive range of topics relevant to allied health. The lessons were engaging and interactive and fostered a collaborative learning environment.
In conclusion, the allied health course I participated in exceeded my expectations on multiple levels. The ongoing support provided by the staff, their expertise, and the well-structured curriculum all contributed to a truly exceptional learning experience. I highly recommend this course to anyone looking to pursue a career in allied health or further enhance their existing skills.
This was by far the best support network – After months of trying to figure out what I want to study, I decided to study Allied Health Assistant. After a few options, I contacted about 4 companies that offered online study and Onfit Training was the first to contact me. They were also the only company that assisted me in ALL my questions regarding this course and also supported me from… Read more
that day on. I was assisted with a payment plan, and there was no hassle regarding this. After my deposit I received all my work that day. From the first assignment to my last, I was supported with absolutely everything. If I was not able to be supported on the day, somebody followed up and assisted me. The course was so understanding and easy to get through. It had so much detail and support. There were times that I really did not understand a assignment or question, and I just had to call. I would recommend this course to anybody that loves Physio and/or OT, and I would definitely recommend Onfit, 100%.
Jenny Homan
Positive reviews
Unbelievable customer service from Ben! I haven't even started my course yet, but I had to leave a review for the absolutely amazing customer service I’ve received so far. I was filling out my enrolment form on a Sunday night and ended up calling Ben twice with questions. Even though it was the weekend, and he was going on holidays from the next… Read more
day he was incredibly nice, patient, and happy to help me get completely sorted. If that is not incredible customer service then I don't know what is. Based on this experience with Ben alone, I’m highly motivated and super excited to start my study journey with Onfit Training College. Highly recommend!!!
I have just finished my first 2 units & all has been going well - content & learning platform are easy to navigate. Definitely recommend sourcing a mentor prior to starting as this will help get the assessments complete.
I have only started last week, but I have felt welcomed by Onfit. The information is reliable, easy to understand with videos, visuals helping me further understand the content.
Negative reviews
It's difficult to get the CETr with them, no placements available and if you don't find a gym is impossible to get your qualification, they should tell before enrolling
Well. To say I'm disappointed is under selling the course. The course material don't line up with the quizzes. And after one phone call I would rather not be a personal trainer anymore. Tanisha ruined the whole idea pretty quickly and now am not keen on personal training at all. Oh and there is a practical on the job section. So not totally online. Better off studying pt while working for a gym ? Show details
Don’t enrol in this course, there is no supper for placement and they ask assessments almost impossible to don
Hi Lino, Thank you for taking the time to… Read more
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Recent reviews
Simon was very helpful and was very professional about the course information which lead me to sign up with onfit and be part of the team. I have started the course the program that they use is easy to use and there’s plenty of information if you get stuck
HIGHLY RECCOMEND! Found the team very supportive and responsive - and the software and program are easy to follow. I’ve loved the journey so far!
Easy to navigate between the topics and the tasks within the topic. Excellent.
Just enrolled, so far it's easy to navigate, support has been good.
Awesome team very well put together course in my opinion
I have found the course structure super easy to follow!
I'm currently studying my Certificate III & IV in Fitness online with Onfit Training College, and I couldn't be happier with my experience so far. I enrolled last month and have found the course to be incredibly informative, well-structured, and easy to follow. The learning platform is user-friendly, and the content is both practical and engaging.… Read more
The support from the team has been excellent, making my study journey smooth and motivating. Highly recommend Onfit to anyone looking to start their fitness career!
So far they have been great and very easy to communicate with. The portal is easy to access and navigate. Ben my advisor is great, and they have great prices comparing to it other offers.
Staff are quick to respond to queries, they are knowledgeable and friendly. Online portal is easy to navigate and the material is well presented and informative.
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The Team at Onfit have exceeded expectations for their learning platform, mentoring, personal development, and customer care. Huge thanks to Ben and the team.
Very impressed so far with all aspects of- especially the quick responses to any queries and the online interface.
I'm so impressed with OnFit, the site is really user-friendly and easy to navigate. The modules I've started have really interesting content - it's all well put together, easy to read and very modern in presentation.
Easy to navigate through course materials. Help and assistance is fantastic fast replies and in detail.
Welcoming, informative, easy to use platform, super flexible, would recommend to anyone!
Enrolment process was simple. RPL process was fantastic, easy and quick. The online platform is simple.
Great informative online course. I recommend Onfit to anyone wanting fitness qualifications
Fantastic response times, student portal and lessons are well thought out and not just a bunch of PDF materials to read, lessons are interactive. Staff are always at hand when needed also.
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Hi Jess, Thank you for your honest… Read more