Ordered 2 pairs and was that pleased I ordered another two pairs.
Beautiful site with great selection. Have no hesitation in recommended Optically. Quality products and styles with great service both during sales and after sales. Excellent communication on site and via emails.
I ordered three pairs of rimless tinted glasses and one pait sunglasses,I was advised script needed 1.6 index. Asses arrived soon after but tint to dark. I kept sunglasses and returned the the sunglasses. Original order was 1st Jan and only received the replacement today 12 march. Communication was good but laboratory was hopeless. Afte all that love the glasses, price was great... But it was a saga and a half.
Don't order glasses online
I ordered two pairs of glasses in September 2018. Firstly, they were delivered well outside the expected time frame. Both pairs were completely unsuitable. Both were way too big for my head - and I simply could not see anything except blurriness through the reading glasses. After negotiating to return both pairs (at my own expense) I stupidly agreed to order a replacement pair of long distance glasses. The frames were more expensive, so I paid an extra $112. When that pair arrived, the lenses rendered by sight completely blurry!! Another negotiation, and I agreed to send them back (again at my own expense). I have heard nothing since, despite repeated emails inquiring about the progress of my refund.
It is now months since I first ordered from Optically. I am almost $350 out of pocket with no real prospects of getting any money back. Be very wary of this type of online operation. They take your money immediately and there is no guarantee of reasonable customer service.
Frameless glasses I've wanted for years but couldn't afford them. My optically ones are perfect I love them.Plenty of styles to choose from. I'm close to ordering a second pair. Thanks guys
I Ordered a pair from the 24hr dispatch section.
Due to my lenses being outside the 24hr available range theses were not shipped the next day. However I did have them in QLD 5 days after order. Price was unbeatable at aprox $53 with basic lense and a reflective coating.
Easy to follow process
Very efficient process for ordering spectacles. Plenty of choice on styles and options and reasonable pricing. I will order again. Delivery was supa-fast. Web site navigation is easy. Customer service is friendly.
DONT DEAL WITH THIS COMPANY
I ordered a pair of glasses 3 monthe ago. I have contaced them many times and been told several different stories but i have still not received them. I cancelled the order 2 weeks ago and was promised a refund in my account within 48 houre. To date i have not received my glasses or the promised refund. BE AWARE WHEN DEALING WITH THIS COMPANY
Great prices and fast delivery.
Site is easy to use, great range of products and very quick delivery. Have purchase multiple times before and very happy with results. This time, there were a few small blotches in the tinting of the lenses. It was too small to make a complaint about, though I'm sure the issue would have been rectified if I had raised a complaint.
very easy and plenty of choice all at fantastic prices . Quality was very good will defiantly buy more.My husband has purchased before and he is delighted with them.
Easy transaction, great price and fast service. A+
New to buying glasses, I found the site easy to navigate and select what I needed.
Lots of styles to choose from. Very happy with my purchase, my first order lasted very well, actually until I needed a different prescription.
Great lenses, frames a little fragile
Great quality lenses, but the frames are a little fragile. In saying that, I am ordering a second pair as i love the look so much!
I ordered a pair of glasses from them two weeks ago. However, I get nothing yet. I tried to call them but nobody picked up and sent them few emails, but they kept saying it is under quality check (I don't know what the heck is that, what to check?)
Perfect glasses in an reasonable rate
As I was searching for good pair of glasses in an reasonable rate. The prices at specsaver and other store were pretty damn high. I found the best price in optically
1+ month in waiting and no outlook to complete order..
After 3 attempts to understand if the order has been made up with my prescription, I still have never been given a confirmation that they have been made and never given a tracking number of any shipment. I have been given loose email responses with no facts, dates or numbers.
The purchase was for a cheaper pair at $42, however I still believe some real information to communicate the order would be fair!
Love the reglaze service
I am very happy with the reglaze service as I lived in the UK and the company there would not do this for me due to the age of the frame but optically have done this for me and they are great.
My glasses are perfect! Exactly what I wanted!
Website easy to use and view products, was able to find what I wanted, i am very happy with glasses for quality and cost.
Quick service and good quality of Reglaze.
Very good choice of lenses at way below High Street prices.
Purchased 1.67 in Kodak lenses for a reglaze very good finish and quickly sent.
Eleven day turn around from Perth.
Another purchase at optically.. Another fantastic buy
Site is always easy to navigate.
Loads of choice in styles at awesome prices.
Great quality for staggeringly low prices.
Had delay due to quality of one pair, all good in the end
Fast and cheap
Very happy! good quality of lenses and quick delivery. I'll definitely recommend optically or use again. Very conenient. Thank you
Good second pair of prescription specs
Simple to order with a great range available to choose from. Would be great if you could sort by size on website.
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