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Optically
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VALUE AND QUALITY
Great quality lens and frame, good value for the price. The only downside was that it took longer than specified for the glasses to ship, but it was worth the extra wait.
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Great service
I found the site easy navigate and to upload my requests. Really happy with their communication and fast Delivery. Great value
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Great service and great price
Really enjoyed the quality of customer service! Got all my questions asked which gave me confidence. Will use this service again!
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- 2 reviews
Very quick and easy transcation
Sent off my old glasses for new multifocal lenses, and the whole transaction was quick and easy. Would definitely use this service again :)
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Great service and a very affordable cost
Very satisfied with the service and more importantly the cost to buy my pair of prescriptions. You definitely won't find too many places selling prescriptions for less than $100 at such good quality! The only downside was the delivery lead time after ordering, this could be improved as I had to wait nearly 8 weeks.
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Perfect, great value & customer service.
Fantastic service & value, always willing to help customers!! We are return customers & we feel appreciated, you provide solutions for customers!! Thanks so much.
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- 5 reviews
- 5 likes
very happy customer
recently I bought a pair of glasses.It has a good price and the good quality is the same like the one bought from store before.I am very happy.highly recommended.
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Brilliant Solution for Favourite Frames
Optically are great to deal with, easy website to navigate and best of all they can re-glaze my favourite frames and they also offer well priced contemporary designs. I am a very happy returning customer.
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Excellent service for re-glazing - Professional Service and Great Communications
I am in WA and I had 6 x pairs of specs reglazed by Optically. All my queries and quote requests were dealt with promptly. I sent my specs off in 2 batches and all came back perfectly re-glazed. The price was very reasonable. I will be using Optically again!
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Great product exceptional service
Very easy to navigate, customer service are quick to respond help and committed to you getting the right product solution
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I had a wonderful experience but it could have been better
I had an excellent experience regarding the wide range of glasses with fine description to the specifications of my choice. The lenses quality and specs matched the price, but the frame was disappointing, poor quality and quite expensive. The delivery took a month but there is no way it would have taken any less during the pandemic and the Christmas time. I do recommend using the service and I will do when I need.
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Adore.
Optically have given me glasses that are both fun and functional. I've always been satisfied with the quality of the lenses and frames, and have purchased several times since.
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New lenses saved me a lot of money
Good turnaround and quality on new lenses. Good value and lots of options to consider. Highly recommend if you have frames you like but need new prescription.
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- 3 reviews
- 1 like
Go to optic store!
A wide variety of styles and colours.
Super affordable and arrives in very reasonable time.
Can't fault at all.
Will continue to shop here :)
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Professional And Extremely Helpful Service
We sent our own frames to Sydney for lenses. Jeff's have arrived (single vision) and are fantastic. I am still awaiting my 2 pairs of multi-focal. The entire process so far has been streamline. Everyone has be very helpful and professional.
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Questions & Answers
I know that the prescription I sent was wrong due to OPSM writing an unreadable prescription. But I have returned the useless glasses immediately and paid extra for another pair. It is now over 3 months since the original order and I STILL don’t have a replacement pair. My question is- will I get the glasses ordered before October 14, or should I open a PayPal dispute right now? Janice Lotstra.
After many, many emails and contact through Optically's Facebook page, the glasses turned up on the very date which was my deadline. My husband is quite happy with them, so all's well that ends well. ...
Read moreThroughout the whole nerve wracking process the emails from Optically were polite and reassuring. I do thank them for that.
Hi,
is it true that your 1.61 index plastic lenses are protected with 1-year unconditional replacement (this just seems crazily amazing)?
I mean, will I send my glasses back to you guys when the lenses are damaged so that they are replaced?
Do I need to pay the postage both ways then?
Colette,
These guys are ridgy didge I stuffed up my script received the glasses and complained but after sending the product back they replaced the lenses at minimal cost(it was my fault) I intend to reorder soon.
Regards John
Hi Colette,
The 1.61 index lenses are supplied with a 1 year unconditional replacment against any dammage to the lenses.
Unfortunately, they don’t keep their word on returns. I’m still waiting for my refund over a month later.
Do you have frames suitable for archery target shooting (prescription to be added)?
Hi,
Thank you for your inquiry, I see that for archery you need Wrap around style glasses the ones that Oakley or the other sports sunglasses manufacturers make. ...
Read more Now, when it comes to prescription lenses there is a limitation on how much curvature can be added to it hence they cannot be fit in wrap around glasses. However, the solution to this is to use something called as sunglasses inserts. Mostly all premium sunglasses brands offer serval model that offer prescription or RX inserts. These inserts can be fitted with the prescription lenses. Thanks, Manager - Optically Pty LtdGet an answer from our members and Optically representatives
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