OptiComm

I applied for a connection at around 9am and had a call from them before 10.30am. Nice and quick response and I should be connected by the end of next week :)

We are very pleased with your service and the company. Thanks very much for your help and support and for always being efficient. I will always follow up with a call if needed.

Good and quick schedule of the appointment for the connection and quick response.
Friendly team and good communication and helpful.
Hopefully going to have a good service and customer service as well.

Opticomm process was so easy to order and once date & time booked they arrived on time and completed job with friendly service ..Once works were completed received notification by email ..Outstanding .....

Easy to organise and pay online followed by a prompt call to book appointment. Technician arrived within time from on day quickly installing and connecting box. Extremely happy from start to finish. Thank you.

Staff very friendly and helpful.

Communication was fantastic and i was kept up to date from start to finish.

After dealing with other services throughout the day it was great to speak with someone in Australia"

Quick and efficient communication with booking an Installation.

Good Service with required information or documents being sent via SMS or Emails.
Upfront with costs and next steps.

Easy to make changes as well.

I just sent the request for connection to the nbn and was contacted within about 5 minutes to arrange
an appointment. The appointment has been made for connection in 1 week.

Easy process, very friendly and helpful. It was the easiest process, i had my connection application, receipt and a phone call to book installation all within 1 hour. Not a long wait either for a tech to come install. Very happy

Hi just like to say thank you for the amazing service, very polite on the phone solved my problem instantly thank you so much for your service, keep up the amazing work !!

Hi just want to say thank You Because the girls on the phone gave me the right answer." Point me in the right direction. She was really polite.
Thank You keep up the good work.

Not yet connected but arranging to be connected. Good communication and friendly service experienced over the phone so far, hoping the connection will be just as good when we are connected.

"Easy to use online registration. Was contacted immediately by Aussie based booking service and secured my preferred connection date . If connection is as professional as registration, I won't have any issues.

On time, on target, on schedule, the technician took the time to explain to me what to do next. Left the place clean and tidy. Top professional work. Can not complain..

The customer service officer was very pleasant and fully understood the connection situation. Contact was short, to the point, gave me exactly the information i needed but was still friendly.

Customer service rep was very helpful and accommodating. She emailed all the documents I needed as I was not able to register online. Didn't take much time so it was worth calling.

I completed an online application to have my internet connected through Opticomm to my new home and received a call back within 5 minutes to book in a time, fantastic service

Just moved into a new built home and organising opticomm to be installed was very easy. The lady over the phone was so lovely to talk to. No silly questions. Very calm and nice to talk to in regards to opticomm installation. Highly recommend

Very simple steps to get the connection. Customer Connection Information Desk is very quick to respond to my queries. Booking an installation appointment is very convenient.
I hope their service also be like my first experience with them.

The lady I spoke to was lovely and processed the change of appointment very quickly.
Sent me an SMS with details of the booking. Will update once the connection has been completed. So far so good.