Oral-B Genius 9000
VerifiedMPN: PC900078 reviews
It comes in a range of colours, ours is rose gold, and it has adjustable speeds. It is far more powerful than our old one but I don't like the stand which only has places for 2 brush heads. I much preferred the older type where the brushes were inside. I suppose it's just another case of save plastic for the sustainable rubbish.
I thought with all the care I gave it, this product would last a long time. Nope – Although I first wrote this review just two weeks ago, I find that I need to do a major update due to battery failure! I've changed 5 stars back to 3 due to this. The product is now 34 months old, and although the charger and motor work just fine, the innards of the battery is oozing out through seams in the case. I'm still using it, but know… Read more
that I'll have to replace very soon. Please understand that I've left the original review as is below, and so remember that it was written at a time just days before battery failure. In spite of the fact that I have been very careful in regard to avoiding battery degradation, it still failed in less than three years. Sigh!
Just before purchasing this product July 20021 (2.7 years ago), I looked here and got the impression that this was a good product, but that the battery died around 2 years. For me, it's turned out to be a good purchase decision. This is my first electric toothbrush, and I can't see me ever going back to a normal toothbrush. The biggest reason is that I love black pepper, and I typically get lots of it stuck in my teeth and normal toothbrush doesn't move it but this electric toothbrush does.
Next let's talk about batteries! I've learned a lot about Lithium Ion batteries and how they like to be treated. And how to make them die in less than two years. When it comes to this product, I have no doubt that those that experience battery failure are probably the same people that leave the toothbrush on the charger, plugged in and switched on 24/7/365. The problem is that there is a type of battery degradation that happens most when the battery is fully charged. It happens over time not instantly, so leaving this type of battery fully charged at all times is a perfect recipe for making the battery die early. Because the battery can't be easily changed in this toothbrush, it's important to look after it. Since first use, I've kept the toothbrush on the charger and plugged in, but switched off at the wall except overnight immediately following noticing that operation is slowing down. Don't wait for the toothbrush to stop or go full red. As soon as you know it's slowing down, charge and then switch charger off at the wall. Mine typically still runs for around 3 to 4 weeks between charges, I haven't noticed any degradation whatsoever.
If I was to suggest an improvement to Oral-B, it would be to add an indicator so that we know the state of charge. With devices that don't need charging daily, it's possible to make them last >10 years by discharging to around 60% and then charging to around 75%. I do this with my fitness watch and my ebike. With devices like electric mowers where you typically can use all the charge in the battery in one session, go for something like charging to 90% and discharge to 20%. You can of course use 100% to 5% regularly, but expect to need new batteries within a year or so. One day, LI batteries will be replaced with something that is a bit less fussy.
Oral-B Genius 9000 GOLD - Waste of money – I bought the Oral-B Genius 9000 GOLD at Chemist Warehouse for $139.99 on the 24 Dec (2023). It was a Xmas present to myself. I used it 25th night, 26th morning and night and it was broken on the 27th. It is very light and flimsy. I returned to Chemist Warehouse and they said you need to follow it up with the manufacturer yourself. You need to post at your own cost - so lost $15. Do not waste your time or money. Show details
Reviews with attachments
Rose Gold Genius! – I have been using the Oral B Genius 9000 in Rose Gold for a good while now and it is not only super pretty but it's also the most functional toothbrush I have ever used! It does everything and more and makes keeping track on your oral health really worth while. The different brush heads give your teeth a super thorough clean and with use the app is really fun and helpful. Show details
Poor quality and warranty service – Short life of the product , stop working after a year Poor warranty service, call Oralb to get it repair and get a reapond 4 months later saying they cant fix it i just need it to try go turn it on a few times
Best for every day Oral care – I found this product very efficient for every day use as it helps to brush your teeth the perfect way which is even recommended by the dentists. First,You have to download the Oral-B app in your smartphone and place your smart phone in the smart phone holder and attach it to your mirror. Then connect your phone with your tooth brush through blue… Read more · 1
tooth and turn on the app . Keep your face in front of the screen. The Oral B app helps you for a daily monitoring of your habits and personalised brushing routines. It helps you brush every area for the right amount of time, to never miss a zone. The intelligent brush handle have 5 different modes which are daily care, gum care, sensitive, whitening and pro clean mode for an extraordinary clean feeling. It also have personalisable multicolour smartring with real time visual coaching and pressure control. Its an effective way to look after your oral care hygiene by just following the instructions the app gives to you. Highly recommend.
In-depth reviews
Great clean – This toothbrush is the first electric brush I have owned but I was surprised at how well it cleaned and how nice my teeth feel afterwards. I've had some gum problems so I was able to use the gum-care head and feather mode which is more gentle on the gums but still giving a great clean. I love that there are different head types that come with the… Read more · 1
brush. It comes with a travel case and charger and while I haven't had cause to use that yet, it seems well designed and made. The one thing I found useless was the Bluetooth connectivity. There is a phone holder which suction cups to the mirror which must be head height. Downloaded the app and after a while it paired with the brush. However it didn't always follow where I was brushing. The whole Bluetooth thing seems unnecessary and gimmicky. I deleted the app and the phone holder is now in the bottom drawer. I can use the brush just as well without it. I'd recommend not paying the extra for something you might only use once or twice then give up. The brush and charging dock are great though. Overall it's a quality item that works great.
Premium Toothbrush is Worth the Investment – My first impression after using it for a week is that it provides excellent tooth cleaning capabilities, has several different options in power whether you want to clean your tongue of teeth, it also has a decent app which helps you track your tooth cleaning on a daily basis, this isn't necessary however. I needed a serious brush, after having… Read more · 1
issues with tartar that caused one of my bottom teeth to have to be removed and replaced with a ceramic tooth in the future. So I decided to get serious about tooth cleaning, as you have no idea how bad that tartar can affect your teeth, especially the way it can build up behind your front teeth without you even noticing.
So for me this was of utmost importance to keep clean, and so far the Genius 9000 has been doing an excellent job, I've gone so far as to brush my teeth 3 times a day but this may be a little overkill :)
The tooth brush seems better quality that the cheaper $20 Oral B electrics and it has more features, the battery life is solid and it's easy to charge. I will be updating this review in 6 months time right after my next dentist visit.
So far : 5/5
Noticeable results immediately – The Oral B 9000 is exceptional. I’ve been using Oral B electric toothbrushes for years this is the best by far. The first use left my mouth feeling lovely and clean. My teeth felt polished. I had that feeling you get after the dentist cleans your teeth, and I wouldn’t hesitate to recommend this toothbrush at all. As did my previous oral b… Read more
brush it has various settings so you can adjust it easily if you have sensitive teeth. It also came with three different types of brush heads to try. One being a whitening brush.
Now, the app and smartphone holder. Used it twice and gave up. The holder is big and bulky, and to be honest three brushes in I gave up on the app. I certainly didn’t like the idea of using the phone holder with a suction cap on the mirror either. I also found you had to keep looking directly at the phone. If you moved your head away or out of line it couldn’t detect you. My opinion is it was a lot of fuss for no real reason.
Thankfully, you don’t need to use the app. The brush vibrates every 30 seconds so you can easily judge your brushing area and total brushing time using the brush without the app.
I paid $179 at the Shaver Shop and I think it’s been $179 well spent. As I said initially I’ve noticed a vast improvement in my teeth in a very short time.
Positive reviews
Really good – So good can’t live with out it plz make more the world needs this product in there lives so good plz make more thank you for making them thx thx Show details
Perfect teeth – I am an older person, lucky enough to have my own teeth, and I can thank Oral-B for contributing to that. I've been using their electric toothbrushes for years, the Genius 9000 is the latest one and I love it - the perfect clean every time. It reminds you how long it's being used and if you're not using it correctly it gives out a red light. … Read more · 1
The charge lasts a minimum 6 days with two of us using it twice a day. The travel case doesn't take up much room and there is an inbuilt USB port for easy charging.
After 2 years and 2 mths my hand set failed. 2 mth out of warranty. I sent it to Braun and they replaced it. Thank you!! – Just Out of warranty but replaced regardless for free, thank you Braun. Excellent public relations. No fuss no problem. I will continue using my oral B Genus 9000 for a long time yet. Show details · 1
Negative reviews
Like a tractor in my mouth – The vibration and noise of this brush is so loud and harsh it feels and sounds like a tractor! I was using the Phillips Sonicare and if I had the option I would change back to that. It was much gentler and quieter. I feel I can't brush my teeth at night because it will wake up the whole house! Show details
Find out how Oral-B Genius 9000 compares to other Electric Toothbrushes & Flossers
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Good - As long as it lasted – Whilst the Genius 9000 from Oral-B worked well for as long as it lasted, I am a bit disappointed that it gave up working after only 2.5 years. Also, the position detection did not work well in the App which led to me basically using it like any other electric toothbrush without that option. I liked the idea for the accessories, such as the… Read more
mobile attachment and the travel case, but ended up not really using them.
All in all, a cheaper model would have done the job in a just as satisfactory manner.
Brokedown after just 1 year – Bought the Toothbrush from Chemist Warehouse and it stop working after just 1 year. Unfortunately, we have lost the receipt and were unable to claim a warranty. I think Oral-B needs to perform more tests with such a premium product. Please don't ask me to call the Customer Support team, as I can assure you we have had multiple conversations about this. Show details
Hi Andy, thank you for taking the time to reach out to us… Read more (+1 reply)
Recent reviews
Oral-B guiding app sucks ver 8.0.5 (2113) updated in 2020 – I’m using this product and updated the guiding app on iphone to latest version 8.0.5 (2113) and it failed to detect where I’m brushing. Brushing in the left corner and it detects I’m brushing on the right, waste my time, especially annoying in the morning rush.
Top Tier Toothbrush – It really doesn’t get much more advance than this in terms of oral health outside of the dentist office. I have noticed a huge different in the cleanliness of my teeth, although no difference in terms of whiteness. The accessories that come with it are great, the travel case is a must-have I didn’t know I needed. On the down side, it has made the… Read more · 1
teeth brushing process VERY messy. As the toothbrush head is very wide, you have to brush with your mouth wide open, often making a mess and trailing toothpaste all over my chin and mouth. It’s very frustrating and there is some cleanup of the toothbrush required afterwards e.g washing and drying. This product was a gift so I can’t comment on the value for money however I personally wouldn’t pay $300+ for this product.
Can’t live without it – well done Oral-B this product is genius as they call it. you will feel the difference after two days or less. Daily used and I am happy with this product Oral-B Genius 9000. Show details · 1
A bit over the top but very good – The app is a bit over the top and I didn’t end up using it after the first couple of weeks. The toothbrush is very good and it’s great having a travel case. Show details · 1
Best tooth brush ever – I am a fussy person when it comes to my teeth. I love perfection. This tooth brush makes it so easy as it has so many different settings. It is powerful and gives a deep clean that leaves your mouth fresh and clean. Show details
Pricey, yet practically perfect! – I absolutely love this toothbrush! Sleek, stylish, lots of practical accessories and quality finish! The included travel case is "genius" and very handy and convenient to take away on my travels. Meanwhile the included brushes and charging dock are all top notch items that I simply couldn't rate higher! Show details
Brilliant toothbrush – Bought this toothbrush through work promotion, I love this toothbrush. My teeth have never felt cleaner and it even has it's own app that you can brush with that shows you how well you have brushed. Brilliant Show details · 1
Find out how Oral-B Genius 9000 compares to other Electric Toothbrushes & Flossers
Know better, choose better.
Real Genius – I'd been using my old Oral B electric toothbrush for close to 20 years and it was getting slower and slower. I decided to replace it with a Genius 9000 and I was amazed on the first use how much better it was than my old one. It was fast and the mouth feel after use was just like a professional clean. A red light shines if you press too hard and… Read more
the 2-minute timer is divided into four quadrants that align with L-R upper and L-R lower; and it connects to my iPhone. I am not interested in the iPhone connection but it is there if ever I am so bored I want to review my oral hygiene performance. I like it so much I bought one for each of my grand kids.
Died after 2 years. Cheaper toothbrushes have lasted much longer. Waste of money – This toothbrush stopped working after just over 2 years. I've had cheaper brushes last more than twice that long. Button locations are a pain as they mode button was positioned where the power button should be and power button was too high therefore kept pressing the wrong button. Did have a convenient travel case but it was hard to wash. Charge lasted about the same as any of oral b toothbrushes. Won't ever buy again. Waste of money. Show details
Hi Kristen, We are sorry to hear you haven’t enjoyed… Read more (+1 reply)
poor Quality – I use to love Braun Products but not anymore. Bought four of these brushes about 4 months ago and already two brushes started getting rust on tip where cartridge sits and third one is showing signs. I take so much care of these brushes that after every use clean with running water and wipe them off. I called customer service, Guy told me no… Read more
service center in NSW where I can take these brushes back. He said to post them to Melbourne at my own expense. I spent so much money on these brushes but that was my wrong decision.
Hi Krishan, We are sorry to hear you haven’t enjoyed… Read more (+1 reply)
powerful and clean – I am a dentist and recommend this to all of my patients. Dramatic results and so effective at removing plaque. Why use a manual when an electric brush does most of the job for you? Show details · 1
Useful product – Recommended by dentist, so must be good. Like the travel case also very handy. Long charge lasts about a week, like the new colour choice too. Would recommend for everyone. Show details
Good toothbrush with excellent battery – Very good toothbrush. Timer, just right speed, always on sale, excellent battery, easy to use. What else can I say, it is just too good. Get one to save dentist bill. Show details · 1
LOVE this product – I recently purchased this particular toothbrush. I love oral b and wanted to try something new and Im glad I did. I cannot recommend it enough. Love all the functions and the design. Its a must have. Show details · 1
Great main unit in the bathroom – This is a great investment. It is super powerful and the battery last a long time. Would recommend getting one definitely. Has many other features inbuilt to for a better clean. Show reply
So far this electrical toothbrush has done a good job! – I like this electrical toothbrush received as an anniversary gift. The rose gold color of the toothbrush body as well as the travel case is stylish, and the well-designed smart ring with different colors can clearly indicate the current brushing status. I have sensitive teeth and gums, therefore, most of the time I use the sensitive brush mode… Read more
with a sensitive head, and sometimes I also use another sensitive head to clean my tongue. Both brush heads can be easily stored in the four-tray compartment without cross-contamination. I have used this toothbrush for more than one months, currently, I am on my way to explore more functions. For the function of connecting my toothbrush to the mobile phone to record my brush habit, I am still getting used to it, sometimes I may forget to turn on the Bluetooth in the phone before going into the bathroom, and then I have to use the wet fingers to touch the phone screen. But anyway, this toothbrush has done a good job so far for cleaning my teeth thoroughly and gently without much gum bleeding.
Good start of the morning – Very good toothbrush. Very reasonably priced. I was very happy with its job. Exactly as advertised. I definitely recommend as i have bought it for all of my family members. Thank you . Show details
Overall good - but expensive and battery life could be better – Gifted by a dentist friend - overall good but battery definitely didn't last up to 12days as claimed on their website, best I have got is 7 days on 2 x 2 minutes brushes per day.. RRP is expensive.. the oral b is pretty useless anyway.. Show details
Perfect toothbrush – I've used many types of electric toothbrush but none quite like oral b genius 9000. Oral b products have gotten better and better over the years and this model is definitely the best I've used. It is an intelligent toothbrush that incorporates the use of an oral b app to help improve oral hygiene of the users Show details
excellent – It has multiple cleaning functions and via bluetooth connecting to phone app very helpful to track oral care. Tongue cleaner and floss options is the best. Comes in a travel case easy to carry and the phone holder is the best. so convenient and easy to carry Show details
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Hi Sandra. We're sorry to hear that you are not pleased… Read more