Oricom Secure510 Premium Digital SC510

A huge let down from its predecessor – We have had the previous monitor (500) for our eldest for four years now. It is amazing. When we had our second child I wanted the same again but being unable to find it I decided to “upgrade” to the 510. I love the mute function on this version and the vibrate is awesome - much prefer waking to that to crying in the middle of the night. … Read more

However that’s where the positives stop. Battery life is non existent. We can’t take it off the charger ever. But that’s not the most annoying part. The 500 when the power goes off and on again it resets itself. I am blissfully unaware that it’s even happened. With this version it doesn’t reset itself without me having to get up and go into the baby’s room and manually turn it on again. We live in an area where the power goes off quite frequently and to have to get up in the middle of the night walk through my cold house, sneak into the baby’s room quietly to attend to a MONITOR is absolutely ridiculous. Every single time the power goes out it beeps and beeps until we reset it. Why on earth you would not put the same reset function in the newer version I have no idea. Basically in the last six months I have gotten up more to attend to the monitor than to the baby. Not impressed.

Great until the battery died – Loved this monitor for the first 18 months, worked amazingly, sound quality great and the lullabies were really helpful. Then the battery refused to charge. Would leave it sitting on the cradle, would say it was charged but would switch off as soon as you moved it. My husband tried to call a few times and didn't hear back. Finally got through and… Read more

was told without original proof of purchase (which we didn't have as it was a gift) they couldn't help but we could buy a new battery for $80 because that might be the problem but if it wasn't they wouldn't refund the battery. Now due with our second bub and looking for recommendations on a new monitor

Fine .. when it worked – Had so much trouble with this monitor. Onto our third unit now. Oricom ... luckily ... are very good with the warranty, but i am sick of paying to post this thing back every time. First unit ... buzzing/squealing noise out of base unit wakes baby, second unit same problem, third unit turns itself off randomly. basically third unit decides to go off duty in the middle of the night. going for refund now.

Annoying – I originally had the sc500. It worked for over 2 years then temp stopped working so contacted Oricom. They sent me out the sc510 because they don't make the sc500 anymore. Anyway after a few months the monitor couldn't hold batteries so they sent some new ones. Then after another few months it still wouldn't hold battery power. The monitor would… Read more

not charge in the cradle unless I moved it around and even then when it would say charging i would take it off and unit would instantly turn off. When I contacted Oricom again, they informed me that I would have to purchase new batteries because my warranty was up (my sc510) was only 6 months old. But because I had received it as a replacement for the sc500 it didn't come with 3 years warranty. When I contacted Oricom and said this is ridiculous they quoted the warranty information in manual saying that repaired parts retain original warranty. However they changed the warranty wording and quoted that replacements retain original warranty (this is NOT what was stated in my warranty booklet). Plus I knew it wasn't a battery issue. On closer inspected of charging dock, one of the pins looks burnt out.... Fantastic for a product 6 months old.

Fantastic monitor – I have used the Oricom for over 2 years and it has worked great. The hand held monitor is extremely durable, I cant stress this enough. Its been accidentally kicked and dropped many times but keeps battling on. The music selection is limited but still quite good compared to others monitors. Being able to turn the music and night light on and… Read more

off remotely is very handy. The range is good, I use this device in a multi level house with no reception issues at all and can go outside to hang out washing etc and can hear everything perfectly.

It has a temperature alarm but whoever set it must live in arctic conditions and you can't set the temp range yourself, so I'm unable to use this feature but it does have the option of turning it off.

The battery in the hand held monitor was useless and wasn't holding its charge after only a few weeks but I replaced it with new rechargeable batteries and it worked fine from then.

Overall this is a reliable and tough monitor and does the job great. Highly recommended and would buy again.

Loved it when it worked... Oricom were awesome with warranty! – We bought this monitor about 18 months ago and have used it everyday. The parent unit battery was always a little flakey, but every time we unplugged it (for holidays etc) it would become harder to charge, more flakey and the screen was gradually disappearing. That said, even behaving badly, this is a much relied on piece of equipment in our… Read more

house. We particularly like the room temperature sensor function and I don't share previous reviewers views on its inaccuracy. We had no problems and friends we regularly holiday with who have the S310 often comment that they wish they'd spent extra on the S510.

I called Oricom last Monday and, despite my not being able to find a receipt, it was still covered under their warranty. It's now Saturday and they've sent us a brand new, upgrade Oricom Secure610. Five days since I sent ours back. Nice one, Oricom. Thanks!

If it had worked without a hitch, it'd definitely be a 5 star piece of equipment. Can't fault Oricom's customer service.

Best Customer Support Ever! – We used this product for 2 years and loved its features, particularly the ability to play music to get our baby to sleep. It has a temperature display which we found very handy in summer as it beeps when to hot in the childs room. The unit did however develop a minor fault on the display screen, so as it has a 3 year warranty I contacted Oricom… Read more ·  1

and followed claims procedure, they were very prompt in responding to emails and sending out a replacement (all within a week i might add) I was very happy with their customer service, In particular Michelle from customer support. One very happy customer :)

Great until malfunction and oricom won't answer calls or emails – Great unit for the price. My little ones love the projector. Lullabies are definetely better than some of the competition. I like that you can start lullaby from parent unit. That said, unit has been malfunctioning with increasing frequency over the past few weeks and 5 calls and 2 emails to oricom have gone completely unanswered... extremely disappointed.

It was perfect.. Until it malfunctioned! – I loved the sound clarity and quality of this baby monitor and was recommending it to friends until suddenly it started malfunctioning with all the buttons lighting up and the unit constantly switching to silent. Annoyingly, no battery other than the ones it came with can fit this unit, so I sent it back under warranty to be checked. Orricom… Read more

replaced the batteries (saying that this was the problem) and returned the unit. But the issues were never fixed and in the end I gave up. Now I have had another baby and am looking for a different brand. Any recommendations?

Doesn't last long – This monitor worked well for about 2 months. After this time it would only last a short time outside the charging unit. The screen also failed after a couple of months of use, although the sound still works. But it is annoying not to be able to tell why the monitor is alarming. The temperature function is inaccurate and the alarm for this is… Read more

just annoying. The button to mute also stopped working so we had to remove it and use something pointy to mute the alarms now.

We have been using the monitor for a little over a year now and it has recently started to turn itself off for no reason.

The one positive is that the sound is good. When the monitor is working you can easily hear the baby and it doesn't pick up interference from outside the room too much.

Never Again – I hate this monitor. After it has been charged the battery runs out way too quick and keeps beeping to tell you it's running out. You push ok, 5 minutes later it beeps again, no wonder the battery runs out even quicker when it does that. It says too warm at 23 degrees and keeps beeping for that too.

Third try with Oricom, second with the 510. All were awful – The sound on these units is very good, the audio is clear, and the range is good... But that's only the case when they actually work. We started with a 610Premium, but that developed a fault (wouldn't switch on) and while we'd had it for nine months, it had only been in use for three so we returned it for a refund and got a 510 as we realised… Read more

we didn't need the twinkly lights and stuff, we mainly just needed to hear the child. The temperature reading was good too, so didn't go for the really basic one.

Well it lasted for about 6 months, then it developed issues; the charge would not last long on the receiver unit, that wasn't a major issue as it was in the base most of the time, but then it had intermittent issues with the mute buttons not working - and when you use the LED flashlight (that's a good feature) that for some reason mutes the unit - I couldn't 'unmute' it without taking the batteries out of the back!

Then in the middle of one night, it just switched off. I woke at 0430 as it seemed 'too'quiet, and noticed it was off. It turned back on again when I pushed the button and I was greeted with wailing from the other end! How long had baby been crying? No idea. We were not happy and while the other issues were annoying, this meant we couldn't trust it, so we took it back, outlined the issues and replaced it with an identical unit. It had the features we wanted, it was a reasonable price so we didn't have a reason to try another. Funnily enough, when we took it back to the store, the store clerk said that WHEN it goes wrong again (I should have taken her words seriously), bring it back and she'd set us up with an AngelCare unit! How prophetic.

So we've had the current 510 for 18 months or so, and the charge is pitiful, (lasts for 25 minutes off the base unit) the LCD display is FUBAR, showing nonsense, so the temperature display is gone and therefore useless, and as we haven't memorised all the menus we can't use any feature other than listen, speak and the light! When seated snugly on the charger base it isn't charging, (I have to balance it at some precarious angle for the light to come on) and every so often it just switches itself off or simply freezes such that there are lights on, but no ones home. No sound from it and even the on/off button doesn't work, I have to remove the batteries for a few seconds for it to reset and restart it.

If it were issues with just one unit, then I would put it down to a bad unit, but all three? That is very unlikely to be coincidence. And likewise if it were just me having these issues I could just be very unlucky, but there are multiple reviews on this site alone, about not just this model only monitor but the Oricom range, that mention the LCD screen problems the unit switching off and the ability to hold a charge declining rapidly to essentially useless. This points to either bad design or poor quality components, or both.

I do not recommend, in fact I actually go as far as to actively dissuade, the use of an Oricom baby monitor to people I see in the store looking at one.

I think I'll be getting an AngelCare like the clerk suggested.

Preferred the oricom secure 300 – I bought this primarily to replace the charge cord on my old Oricom secure 300 model as I just loved it so much. I thought I would try this model out anyway and I don't like if at all. The 300 had no static whatsoever but this model has noise which gets worse the louder u turn the volume up. On the 2nd level of volume I can't hear my baby well at… Read more

all so I have to turn it up and then listen to the noise from the unit. Not happy with this unit at all. Prior to purchasing this model I got the 210 twin parent unit and it was sooooooooo bad that I returned in for a refund and for the 510 model. I'm losing faith in this brand. It's really dissapoint img considering the secure 300 was such a great product. Also this unit doesn't last long off the charging port. And when you put in on to charge, it just keeps charging all the time. You can take it off fully charged for 2 minutes, then it starts charging again for hours!!!!

Not fit for purpose – Very dissappointed with this baby monitor, after owning it for 6 months it has started to fail after being out of the cradle for about ten minutes, even when it has a full battery.The screen fades out and I can no longer hear the baby, so basically can't go out of earshot of the baby for longer than a few minutes when she is napping unless the… Read more

monitor is in it's cradle. Even before this major fault occured the battery would not last for longer than about 1.5 hours so if for example the baby had a 2 hour nap and I wanted to go and do some gardening, I had to stop what I was doing to return it to charge after 1.5 hours, which was annoying. I have lost the receipt so Oricom will only repair it, but I'm going to have to go out and buy another one anyway as obviously I can't be without a monitor for the time it takes to repair it!

Worked well to begin with, by screen and batteries failed quickly. Oricom replaced very quickly thou – We bought this unit 18 months ago and loved it for the first few months. Unfortunately, although we followed good technique (kept volume low, drained battery and recharged fully etc) the screen failed and the batteries appeared to malfunction. We tried to change the batteries but no other batteries fit the unit other than the ones that came with… Read more ·  1

it so we have never been able to replace them. Fortunately we contacted Oricom and they replaced the unit immediately. So far our new unit continues to work well Easy to use, great mute/crying alert. Good service from oricom. Screen fails, battery fails, needed a replacement after a few months

So far so good – We have had the unit for two weeks now and so far I am happy. Judging from some of the older reviews though things might run aground later on. We got it on sale for $80 and at that price it's good. Maybe Oricom have their price point set too high? All the lullaby/music business I don't really care for. The other features are great. The addition of… Read more

a clock function so you know what time it is and how long the baby has been asleep for would be wonderful. Night light, sound quality, light weight, temperature gauge, talk back function, mute setting

Thermometer completely inaccurate – In my opinion, not worth the extra money up from the basic S310. The thermometer is completely inaccurate and there are only 8 short melodies, which get rather tiresome after only a few days!! Customer service have offered to get monitor brought in for thermometer to be recalibrated - but that leaves me without a monitor so this is not an option. monitor part works well thermometer, expensive for 'added features' which aren't great

Very poor! – After 6 months the display started to slowly malfunction. On the dot of 12 months the display finally gave up the ghost and stopped working all together. So now we don't know if the parent unit is synced at all and can't see the temperature in our little girls room. Problem we now face is if we send it back we will be left without a monitor, so we… Read more

just have to bite the bullet and buy a new one.

Unit looks good and functions well, but if you want to have one that lasts longer than 6 months look else where Looks good Display

Very happy with the monitor and customer service – We received this monitor from Oricom Customer Service to replace a faulty now-out-of-stock 2 parent unit. They were very helpful to deal with and it was replaced very quickly. The best thing is the no interference or static and the temperature feature is really handy. The battery life could be better though that is only a small issue. The… Read more

positives far outweigh that negative. We love it so much that we've even bought another Oricom for our toddler's room (though a cheaper model than this one).

We were so impressed that we even bought an Oricom phone as we were so impressed by their customer service and products. Quiet, no static. Handy temperature guide. Like the blue light on the parent unit. Battery life could be better. Would love if they made two parent units again.

good unit however battery life is poor – We have had this monitor for 2 weeks now. The sound quality is excellent, the night light is useful as well as the lullaby function. The temperature reading is also helpful. The only issue with this product is that the battery life on the parental unit is poor. The box states you can expect to get up to 20 hours of in-use time, however even… Read more ·  1

from very early on the best you can get is 6 hours. Looking at the other reviews this seems to be the case with all of the units. Not the best if you are somewhere that is away from a power point to put it back on charge. Excellent sound lots of handy features Poor battery life

Screen fail, failure to charge – This monitor has been ok. However, for a few months now (and steadily getting worse) the parental unit just doesn't charge. And now it has started to fail whilst on the charging dock. I have contacted Oricom but as we were given the monitor as a present we don't have the receipt so they won't help us. Looking at the reviews now (they weren't there… Read more

when we got it as a gift), we aren't the only one with this issue. Reasonable sound quality, when it did charge it had a reasonable range. The parental unit is no longer charging properly, was a gift so can't get anything from warranty, interference from a fan will stop someone hearing any breathing, cables in the parental unit could be a choking hazard.

Good monitor except for the parents screen – I bought this monitor a year ago and have been using it everyday since. We have been happy with our choice: it is easy to use, the sound quality is excellent (can hear my baby breathing even if the device is a couple of meters away from him), the temperature display is very useful, and so are the torch function on the parents unit and the night… Read more

light on the baby one, and the battery life is not too bad. The only issue is the screen, which started failing after less than 6 months of use. We haven't encountered any interference issues and the range is quite good (can get through our double brick wall without any problem). We haven't really used the lullaby function. The talk back function is god too. It was an expensive product but overall we have been getting plenty of use out of it. sound quality, temperature display, torch function, night light function, easy to use screen display started failing after a few months

Screen unreadable – At first I was so happy with my purchase of my monitor being its so crystal clear for sound but it was a shame the parent screen is unreadable now after only 12 months. It started to play up on the odd occasion fading out at around 7 months but it has just got worse over the last couple of months to the point its barely readable with lines missing all the time. Very disappointed. Clear sound Unreadable parent screen at only 7 months old

Fantastic and reliable – I first bought an Angelcare monitor and my husband and I were terribly disappointed as it was meant to be the best but the interference was so bad sometimes it squealed. I hated it. Went back and got an oricom and was hughely doubtful but to my surprise was so Impressed. It had a screen with different functions and best of all told me the… Read more

temperature of the room and if it was too warm/hot. There were also functions like a beeping/vibe alert if you liked to signal if the baby was crying or the temperature got too hot. This worked also if it was on mute. My only complaint is the battery life isn't great and the display screen has malfunctioned after a year and a half. But it has 3 year warranty and custome care was very helpful and took care of and replaced it with a new parent unit. Temperature display and torch on parent unit. Great customer service by company. Bad battery life and display screen malfunctioned

Waiting for monitor to officially die so I can replace! – This monitor was bought for me as a gift before my son was born. I am so disappointed in it. While it does pick up very faint sounds well (I can hear my baby breathing sometimes!), it has alot of problems. Firstly, Im not sure if its due to its placement in the baby room but the temperature reading is always SO high - even in the middle of the… Read more

night on a cool night it will say "too warm". Also, the screen often fades in and out and will eventually just turn off for no reason. This has happened many times and I havent even noticed its off for sometimes 10 mins or so. To fix this I have to place it on the charger unit for only a second and it works again saying full battery?! While not major, I also do not like how the slightest movement seems to turn the torch on, which inturn puts the mute on. Overall I think there are better monitors out there. Picks up sounds well Screen blurs in and out, monitor flames out for no reason despite full battery, mute/torch too easily activated

Disappointed in trusted brand – I also wish I had read these reviews before my purchase. I am so disappointed in this monitor. After borrowing my friends oricom (not the model we are reviewing) I was pleased and wanted a modern oricom model for a medium cost. This monitor satisfied my criteria but after a couple of months it started failing. I could never take the monitor… Read more

off the charger for longer than 30-45 minutes. For a long time I blamed this on the [censored word removed] AA batteries I had, until I bought some lithium batteries and realised it was doing the same thing.

Not long after that the screen started failing, it was not displaying anything correctly which made readings hard to define.

I was so frustrated, but the. To makes things even worse the monitor stopped functioning all together. I couldn't turn it on, whether it was charging or not. The parent unit has always worked fine, the monitor is the problem.

I've sent an email to oricom support and am hoping for a reply.

Oh also, I've had this product since September 2012

Terrible battery life, screen not displaying correctly and complete dysfunction after 13months of ownership.

Love it – I changed from a first years monitor to this one and love it. It has never dropped out or had any issues it was easy to set up and just as easy to use. So reliable compared to my old one that kept dropping out the price was about $100 and has temperature and music as well. Easy to use and set up very reliable None

Very disappointed – This is the first time that I have written a review on a product, I am that disappointed in this product and the customer service process to get it replaced. After 7 months the screen is barely able to be read, the battery life is hardly existent (less than an hour off the charger), it sometimes doesn't charge on the charger. It just isn't what… Read more

should happen after such a short period of time. And neither the on line supplier or Oricom will just send us a new one - they want us to send the old one back first. Well, what are we meant to use to monitor our baby in the mean time......and on top of that we have to pay for the privilege of sending their faulty equipment back to them. So, I have bought a different brand and won't ever buy an Oricom product again. The issues seem to be very similar to what others have experienced - wished I had read these reviews before I bought Oricom. Our previous (and still working perfectly - being used for our other child) is a Philips DECT - outstanding - and their customer service is wonderful. struggling to think of much at all - particular compared to our other monitor which has just been great. significant issues after only 7 months (to the point where we can't use it), when it was working it was bulky, re-set the volume and settings every time your turned it off, takes a few seconds to turn on and off (it isn't instant) which in the middle of the night is just annoying, very easy to accidentally put on mute - not good at all.

Parent charger unit stopped working – To begin with, the unit was great, easy to use, great reception, handy features. All of a sudden however the charging unit stopped working. Initially thought it was the connection between the parent unit and the charging base, however appeared to be the cord connected to the base being faulty. Really really disappointed in Oricom. I had read old… Read more

reviews about problems with the charging base, and now I realise they were right! Should have listened to them. Easy to use Charging base stopped working without any warning

Started out OK – At the start I loved this unit. My son loved the ocean lullaby particularly. 16 months down the track and the parent unit has several issues. I have now left voicemail (after 10 minutes on hold - because their customer support is so busy) and a week later (and two emails) no one has bothered to return my call. I finally received a call back… Read more

today and they are replacing the unit. I'm still annoyed that I have to pay for the return of the old unit, but lets hope this one works a little better.

Parent unit failure

Works great and amazing customer service – I've been really happy with the monitor - does exactly what it says it does on the packet. Easy to set up and change settings. I like the temperature gauge also to help me have the room at the right temp. I have also been impressed with the customer service in helping me out with my query. Fabulous! Reliable, customer service

Screen display issues, lousy customer service – Bought the monitor and it worked perfectly - very clear, no interference, loved the lullabies and nightlight . 8 months later the screen display went fuzzy. You see images of numbers which is so frustrating as i use it to monitor temperature in baby's room. Called customer service and was promised a new parent unit that never showed up. Called… Read more

them two weeks later and a parent unit was sent express post on that day, no explanation for the delay. Turns out it is worse than my original one and was not new. it was a refurbished unit that worked for a week and stopped charging!!! Now, they want me to send it back again to be checked, tested and then will be resent back to me.Is that what a three year warranty is? Will be saving up for a new monitor and will not recommend an oricom to anyone.

Great monitor – So far I'm very happy with this monitor. The sound is clear, I like the additional features such as nightlight & music & torch on parent unit. It does what it said it would do, can't really ask for more than that. Plus a 3 year warranty is a bonus Clear sound, useful features

Life Saver – I bought the Oricom Secure 510 baby monitor after it was recommended by a friend and I am so happy with it. We recently moved into a larger house from a small unit and I was worried I would not hear my toddler in the night. The Oricom baby monitor is absolutely fantastic and gives me peace of mind as I can hear my little one during the night. I… Read more

love the night light option and my wee little man and I love the nursery rhymes that it plays as he goes to sleep at night. I can no longer live without this product and would highly recommend it. Reliable, well priced, loads of features

Value for money monitor – This monitor is really good value. The sound quality is clear even on the lowest setting. Like the mute low function to prevent hearing all the gurgling sounds baby makes but still have confidence knowing that it will alert you when baby needs you. Only dowside is the battery. Both its life and warranty are short! Our unit has only been used for 6… Read more ·  1

weeks but, as like most first time parents, we purchased it a couple of months in advance and therefore the battery warranty has expired before we even opened the box. We turn the monitor off during the day and leave it on the charge stand but even though we only use it at night (approx 8 -10 hours on the lowest volume) the battery alert is always going off in the morning. compact size, value for money, low mute setting battery life and short battery warranty. the lullabies are very short not the greatest soundt