Origin LumbarCloud Mattress Queen
Verified114 reviews
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Reviews with attachments
Such a comfortable bed! Wake up feeling refreshed! Body has never felt better waking up in the morning. Show details
I’ve been using the Origins Lumbar Cloud Hybrid for about a month, and honestly, it’s been a game changer. My lower back usually feels tight after workouts, but since switching to this mattress, my sleep has improved big time, and I wake up feeling way more refreshed. Trust me, investing in a solid mattress can totally transform your recovery and overall rest.
I recently got the Origin Lumbar Cloud Mattress and I absolutely love it! It provides incredible support exactly where it’s needed thanks to the ergonomic zones, and the plush pillow top design truly gives it a dreamy, “cloud-like” feel. The delivery process was seamless — within just a few days, the mattress arrived at my doorstep, thoughtfully… Read more
boxed with wheels and a convenient carry handle, making it so easy to move.
The quality is outstanding. You would never guess that this luxurious mattress came vacuum-packed in a box. It expanded perfectly and feels just as good, if not better, than traditional mattresses that cost much more. Highly recommend!
I recently purchased the Origin LumbarCloud Mattress Queen, and I am beyond impressed! From the moment I unboxed it, I could tell this was going to be a game-changer. The setup was incredibly easy, and it expanded to its full size almost immediately. The comfort level is outstanding—firm enough to provide excellent support but soft enough to feel… Read more
like sleeping on a cloud. I wake up feeling refreshed every morning, with zero back pain, something I’ve struggled with for years. The material feels luxurious and breathable, and I don’t overheat like I used to with my old mattress.
The craftsmanship is top-notch. You can really feel the attention to detail in every stitch and layer. The mattress is durable and looks great in my bedroom. If you're in the market for a new mattress, I highly recommend the Origin LumbarCloud. It’s truly a fantastic investment in your sleep quality. Best purchase I’ve made in a long time!
Our new origin mattress is a blissful dream in our outdoor bedroom. We have been needing to upgrade our mattress for a while now and wish we had done it sooner - this mattress is sooo comfortable and fits our family perfectly for many nights ahead sleeping under the stars!
Unfortunately nothing special and I was disappointed when sleeping on it Show details

- +3
Avoid the Origin upholstered bed frame and mattress. From day one, it has had serious functional issues: 1. Persistent loud squeaking with normal movement, despite Origin advertising the frame as “quiet / noise-free.” This is not occasional — it’s repeatable and disruptive. I’ve attached video evidence. 2. Sagging in the middle of the bed,… Read more
causing an inward slope when lying flat. Centre support legs float above the floor when unloaded, meaning the frame only engages support after the bed flexes. I’ve attached photos showing this.
3. Colour is materially different from what is shown on Origin’s website. This is not a minor lighting variation.
We followed Origin’s own troubleshooting instructions (loosening and re-tightening bolts evenly) to fix the squeaking and sagging, allowed weeks for the frame to settle. Nothing improved.
Customer support acknowledged the issues in writing and escalated to management, yet the problems remain unresolved. I’ve attached screenshots of the email correspondence as well.
The mattress itself is too soft, sags in the middle and also the sides (structure is weak), the bed frame is poorly designed, misleadingly advertised, and not fit for purpose. At this price point, this level of noise, sagging, and misrepresentation is unacceptable.
On top of all this we requested a refund 2 days from trying out the product, we’ve had the product of over a month now and still no word on the refund.
Please avoid purchasing this at all costs, as I wouldn’t want anyone else to go through this experience for a very expensive mattress purchase.
Latest follow-ups
After ordering the mattress l was wondering when it was being delivered. I’m in Brisbane and when in contact they quickly sent the mattress up in a few days from Sydney. Good customer service. The mattress is very comfortable and doesn’t heat you… Read more
up. I get hot and it’s Jan in Brisbane so very hot. I do not get hot from the bed it stays just right for a good nights sleep. The good mattress we had was starting to give my wife and l lower back stiffness in the morning. This mattress has resolved all this . The only danger this new mattress has is you could stay in bed all day. Great mattress, highly recommended
Follow-up · Edge support is good lying on the bed. Partners disturbance is minimal. You might just feel a slight movement, but most of the time you can’t. There is a slight rubber kind of smell but after a couple of days this disappears.
Bought this when my pocket-spring mattress started to sag giving me back pain. This mattress is very firm, which I quite like, and since purchasing I have had no back pain at all (my partner’s new unrelated mattress is another story). The divots on… Read more
the top cover take a bit of getting used to, but a mattress protector and an electric blanket helped.
I was expecting the mattress to be warm to very warm given the latex underpinnings but have found this not to be the case (luckily as it would have been a dealbreaker).
All in all very satisfied, only oddities are that it seems to be about 50mm shorter than my old mattress, which is weird.
…also I nearly knocked myself out when unrolling it from its box (pro tip even though it looks like a bag within a bag it’s actually one bag, rolled).
Follow-up · The mattress is quite warm and retains heat, which may be an issue in summer (although the judicious use of A/C and a thinner quilt may mitigate this). I ended up rotating it 180 degrees, even though Origin said not to bother and the difference was noticeable. I sleep by myself so partner disturbance not really a problem and the mattress has no residual odour.
In-depth reviews
Purchased with apprehension buying a mattress in a box for the first time. We knew we could return it if we didn't like it (but reading some reviews that may be harder than it appears), but we are very happy with the mattress. It is softer than our previous one and it's perfect for my wife. I find it a little soft but I still sleep like a log on… Read more
it. The only reason I give it a 4 star (and this is a problem with all box mattresses looking into it) is the outer edges are very soft / collapse when you sit on the edge of the bed. The structural integrity just isn't there when compared to a off the floor mattress. For us it isn't a deal breaker and we have no intention of returning it. We will probably end up replacing our other mattresses when needed with this one. If you can get your head around getting a mattress in a box and not going to a shop laying on dozens of mattresses to select one, this is a luscious thick mattress that has surpassed our expectations. I have been offered a $30 cashback to write this review.
Note: We love our new mattress. Upon receipt of the mattress, l was met with an unusual smell, which l thought nothing of at the time. Due to doing painting at the time, we unrolled the mattress in the lounge room and left it there for 4 days to air out. Once on the bed we could still smell that odour but we were very happy with the comfort of… Read more
the mattress itself. Its 2-3months later and the odour has all but gone. This mattress is comfortable and supportive and due to my line of work, l have ended up with a bad back, and so far l have not had a bad night's sleep, even if the wife gets up, l dont feel her getting out of bed, and she goes straight back to sleep which she always had issues with, on our old mattress. Overall, we give this mattress 4.9 out of 5 stars and we are more than happy to recommend this mattress to family, friends, and the public. You won't be disappointed. No pictures added as the bed is always made up, but as yet, there does not appear to have any sagging and is maintaining its shape and firmness.
I have always preferred a mattress with a soft pillow top and support zones. But I found that the last few years, I have woken up with joint pain, a sore back and headaches. I was also overheating causing me to wake multiple times a night. So, I went looking for a new mattress which offered full body support, comfort and some sort of cooling… Read more
option. I found the Origin LumbarCloud which offered everything I was looking for. I was a bit worried it would be too firm and wasn't sure if the cooling system would actually work but it has exceeded expectations in all areas. It is so comfortable and supportive, it brings a smile to my face whenever I lay on it. The pillow top let's you sink gently down into it but the firmness of the springs supports my whole body from top to toe. No more body aches and pains, and I sleep soundly every night with no overheating. In my opinion, it is worth every penny. I recommend this mattress without hesitation. The delivery time was quick and communication was good throughout the purchase process. Great price too and very competitive with other companies.
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Recent reviews
We received our Original Lumbar Cloud mattress and gave it 3 days to “settle”. A little firm to begin with, after 3 weeks it was very comfortable and astonishingly, noticeably cooler than any previous mattress we’ve ever had - a real delight during the hot weather we experienced over summer. Show details
We previously had a firm mattress so I was a little sceptical that a softer feel mattress would provide sufficient support for my lower back. My concerns have been allayed! The memory foam topper conforms to my whole body and spreads the weight… Read more
evenly. It feels great and so far has retained is originally shape. The excellent reviews are correct in this regard.
We did have an issue initially though which was easily resolved. It seemed that there was no stock available when we placed our order as there was no update for about 10 days. We contacted Origin customer support who apologised for the no-stock-delay and offered a 5% refund as compensation for the delay. We received our order in the week following.
I was offered a reward for my review initially, however, this has never been paid.
Follow-up · We don't find the mattress unduly hot compared to other mattresses we have had in the past. We have found that because the mattress is soft that partner disturbance is less than harder mattresses.
Great mattress, very comfortable. I was waking up every morning with a sore back with my old mattress, which isn’t happening any more, back feels great. Highly recommend the mattress. Show details
This mattress is a game changer; both my husband and I suffer from lower back pain, and within a month of sleeping on the lumber cloud my back pain is almost gone. The feel is plush, but supportive, and the delivery was prompt. Highly recommend! Show details
We love our mattress! it is definitely much cooler than our old matress, it is really firm but is still soft and squishy. Quick delivery and easy to open. very happy with our purchase. Show details
I recently bought the Origin Lumbar Cloud Mattress and have been genuinely impressed so far. It feels luxuriously comfortable while still offering great lower-back support, striking a really nice balance between soft and supportive. I’ve noticed it sleeps cool through the night and responds well when I move, without that “sinking” feeling. The… Read more
build quality feels premium and well thought out, and while the edges aren’t super firm, it hasn’t been an issue for everyday use. Overall, it’s been a big upgrade to my sleep and I’d happily recommend it to anyone looking for a comfortable, supportive hybrid mattress.
Happy with my purchase so far. Mattress is really comfortable and soft but also supportive. Only downside for me is the edges aren’t as structured / strong as my previous mattress and it still takes me by surprise sometimes when I sit down on the edge before getting into bed however this is to be expected with a box mattress. Show details
Delivery was great, and the mattress even better! Not as soft as my previous mattress, BUT im not waking up sore and stiff like i was! A friend recommended this mattress to me, and she wasn't wrong!! It's amazing! Show details
Ian 85 years old, riddled with arthritis and other back problems. When I wake In the morning now have trouble getting up, I am too comfortable and nod off. I find that the mattress gives even support from head to toe. They were good to do business with, Laurie Show details
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Truely a wonderful nights sleep. The memory foam top took a few months for me to get used to, but now it is ok. If they had the option, I would probably go without, but that’s just personal preference and in no way diminishes the joy of sleeping and waking on this epic mattress. The service team and return policy make it an easy choice. I have a… Read more
lot of back pain from mechanical damage and going to bed is now the most comfortable part of my day and sleep quality is better than ever.
The whole experience with Origin has been terrible. Do not waste your money. Wrong order delivered, now trying to put the bed base together and it is such a bad design it won't go together. Feeling ripped off.
I am very satisfied with my mattress. The support and comfort are excellent. I have been sleeping much better. I like how it maintains it’s shape and firmness and shows no sign of sagging after a nights sleep. Show details
This mattress is fantastic - I just wish I had found it sooner. I have had a bad lower back for many years and for the last few months I was waking up every morning with it being sore. Ever since purchasing my Origin Lumbar Cloud mattress that is a thing of the past. I highly recommend this mattress to anyone looking for ultimate luxury and comfort. Show details
We absolutely love this mattress. Being in our 50's we found we needed more than we had. I used to have sore hips (got to love menopause) and my partner sore shoulders. Well, we don't anymore and the only change we made was purchase this mattress. Thank you from the bottom of our hearts as we have our lives back now. Show details
I was a bit skeptical buying a mattress online but this one didn’t disappoint. After reading several positive reviews and googling what type of mattress I needed for my hip and shoulder pain, I was sold. The first night was the only night I didn’t love it. After that it really was like the name suggests - A cloud. Would 100% recommend. It’s worth it and has a great warranty/testing period if you’re unsure. Show details
I was sceptical at first! But from the first night sleep I couldn’t believe the difference in my back pain. I have osteoarthritis and compressed nerve in my back and this mattress has made a huge difference in my pain level and energy level. Show details
We bought the mattress and the upholstered bed frame and were amazed at how easy it was to put together. Simple and effective bed frame design and the mattress and topper are exactly what I hoped it would be. No more sore aching back when waking in the morning. Just comfort! Phew! My husband was sceptical, so I needed this to restore his faith in my online purchases! Show details
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Hi Eddie, Thank you for sharing your feedback,… Read more