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Good quality leather bags
If you're looking for good quality, classic designs and reasonably-priced leather bags, then Oroton could be for you.
I've bought 5 Oroton bags since we moved to Sydney due to the abovementioned factors plus I prefer not loud labels. In effect, let the quality leather speak for itself. My Oroton bags are used regularly and yet remained in good condition including the straps and zips.
Moreover, I get to support local AU brand.
Handbags amazing quality
Bought first one in 2014. Not a single fray, no fading no holes, zippers work perfectly, straps are still going strong, colour is still sound, stitching is strong. It didn't even lose its rigidity for the first 5 years despite heavy use. It's been downgraded to my "at work bag".
I had a purse that wasn't as good, lasted a couple of years.
Bought a second handbag in 2019. Once again no fading, no stains, no frays. It has lost its rigidity faster though.
Well worth the $400-$500 odd for a handbag, would not buy a purse again.
You look at high end (LV/Prada) bags that are actually genuinely used and retailing second hand for $1000 despite looking horrible and the stitching is coming out, the colour has flaked off the sides....
Weak customer service
I’m really disappointed I have purchased a bag last week from oroton . When I received my parcel the size of bag was too small then I send it back for return unfortunately they didn’t refund my money just credit for my next purchase . I don’t recommend this company to any one .
Interesting design, improving quality
I started to collecting Oroton bags & clothing & accessories since 4yrs ago. With Sophie Holt as a creative director, Oroton has been experimenting with interesting textiles & designs & concepts based on indoor & outdoor lifestyle of Australia. Although few clothe designs are collapsing with Country road (which was Sophie Holt’s previous company she worked) i find the brand quite unique in Australia.
I purchased bucket, tote, crossbody and micro bags and leather goods (leather scarf/bag straps/lipstick case key-rings) and i get many complimen...ts whenever i wear them. i cannot say their products are durable but they are great style add-ons to your wardrobe for under $200-300 options during the sales. Oroton bags are built with soft leathers so it is light to carry, but the surface is prone to have scratches and discolouration. i have noticed these problems more with light toned bags than the dark/black bags. Anyway, for this reason i have been careful with my bags and so far they are in good conditions even the ones from 4 yrs ago. With clothing, they are labeled as made in China but the textiles are quite luxury and they are sourced from Italy, Japan and other overseas to keep up the quality & price. I have a suit set in brown colour, silk shirt and front pleated pants and i find them life long wearable pieces. The only down side is that every clothes need dry cleaning and care. I used to collect Oroton jewellery lines, but after having few allergic reaction with recently (2021) designed earrings, i stopped purchasing their Jewellery, which is sad because i loved them a lot. If you do not have this issue, you will love their bold brass plated Jewellery lines. Oroton is becoming more artistic and bold each season and begs/clothes are wearable broadly from the age groups includes people in 20s to 60s and older. Price is slightly high for the quality, so wait for the sale season. I bought two 100% silk scarves for less than $80.. Due to lots of design choices in each season, there will be some quality control fails, so i suggest to purchase through store.
Thank God they are using mould control in their leather goods
I bought a whole lot of lovely bags, wallets and accessories at Christmas from Oroton.
I usually find the price a bit exy compared to the quality but they had good sales on.
I was confident walking into their store because after a big exposure to black mould my entire family got desperately ill for many years, I ended up wheelchair bound for a couple of years. I had never heard of black mould illness (CIRS) OR sick building syndrome as it is largely ignored in Australia despite the humid and wet conditions and seriously low building standards p...
Oroton - take responsibility for quality issues!
I bought an Oroton handbag at the end of May 2020 to treat myself to
a bit of luxurious quality. By December 2020 the handle on the bag was coming apart. I have had 10 exchanges with Oroton staff both instore and by phone to address the issue so far. If I wanted a handbag that would start to come apart seven months after purchase, I would have spent under $100 on a 'vegan' leather special. Come on Oroton! Failing to take responsibility for quality issues undermines your brand.
Two pairs faulty.
I bought a double paid or sleeper and stud earrings. After the first day, the gem fell out on the sleeper. I emailed, and they advised that I could return to an outlet store for a replacement. I'm not sure where a replacement store is, and the reason I purchased online was not to go to a store. Three days later, the second pair, the same thing happened. Beyond disappointed considering the price. Cheap jewellery is of better quality.
Oroton bag: faded fabric
I bought an Oroton Signature O large tote black fabric and leather bag exactly five years ago as I wanted a smart and stylish everyday bag for work and outings. I have looked after it well and, to be honest, I've worked from home the last two years and it's barely been used. However, the fabric has faded to the point it's a mottled brownish colour and looks quite shabby and worn. It's never been in the sun for any length of time and it's kept under my home desk when not in use. To their credit, Oroton reviewed my complaint about the fading but determined it was part of the natural process and wouldn't take the issue further. The bag is destined for the op shop and I won't be buying Oroton again if that is the quality and service on offer.
Clothing: beautiful fabric & concepts. Needs more wear ability.
Pricer clothing & more conservative styling would indicate a demographic of late thirties & over, you'd think. However the Oroton fit doesn't reflect demographic... making it a bit bitchy & mean.
Real women have tummies (which is ok) and some stretch is required - please relax a bit for God's sake. I'm not overweight just shaped like a real woman & bored with this veiled ageist chauvinism which prescribes that women would dream of wanting to be older versions of their 20 something selves.
great follow up service when enquiring about goods ordered online, no hesitation and very prompt in replying to my enquiry
Oroton staff have admitted faulty product
This is a beautiful looking classic handbag. I purchased this bag pre lockdown and have just pulled it out to start using.
The bag split open at the stitching and around the press button. In it’s current state the bag is unusable.
Oroton’s staff have admitted that the bag is faulty and that is why they no longer produce it. However, they have been unwilling to offer a resolution or to even repair the bag.
The issue here is not only a subpar product that could not stand 10-15 times light use but that a well known brand is unwilling to stand by its product despite being aware of the faults.
Great Customer Service
Great service from Oroton Customer Service who found a bag I wanted - quick reply and link to product. Oroton is worth shopping for that bag with the added bonus of great service and a bargain!!
Love Oroton Harbourtown Adelaide
very satisfied,Staff very helpful and patient eventhough the store was super busy being christmas, products are beautifully made and of superior quality,The store was exceptionally clean ,and products displayed beautifully and easy to access
Fantastic Quick Delivery!
I purchased three items on-line and I am delighted, even surprised, with the quality of the goods but particularly the very quick delivery. In a world of failed deliveries or very late at the best, my delivery arrived in three days!
I have purchased several items from Oroton and the quality of their products are excellent. I have also found their customer service to be very professional, and prompt to reply to any queries.
Questions & Answers
I have a very old oroton handbag (my favourite) but the colour (reddish) has faded and showing real signs of wear (reminder it is old). I have not used it for a few years but do so want to again. Can the bag be dyed to get a nice all over colour? If so, where can I get this done or can I do it myself. I live in NZ but bought the bag from Australia. Many thanks. Paulette
Can my oroton handbag from about 20 years ago (havent been used!) be wiped/applied with leather oil that is used by leather repair shops? Is it ok to first wash the bag with soap and water?
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|Category||Physical Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||General / Everyday|
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