Reviewer Photos & Videos
I love it but the issues with the connectivity out way the positives...
I love how having the sock in combination with the cam knowing that she is not only sleeping but is okay. However the range between the base station and the sock is disappointing. Our house isn’t massive and the Bluetooth only has to go through one wall and two doors, about 10 meters and I get constant connectivity alarms, which is frustrating when she is sleeping, I should be to. We have the 2... any tips to improve the situation? I like having the base station in our room because the app has glitched before and the base station is more reliable in the event anything is wrong. I’m a bit frustrated....
Purchased in June 2020 for $699.00.
Peace of mind for this first time mum
Great product! I used this right up until my LO was 10 months old and never skipped a beat. Easy to use app and device and bub didn’t even notice it was on. Love it!
Purchased in May 2020.
I purchased the owlet smart sock 2 after hearing recommendations from mum’s in my mothers group and it has honestly been the most valued baby item I have brought!! Nothing prepares you for being a new mum nor the sleep deprivation that comes too but the owlet has provided me peace of mind and many peaceful nights sleep (even with a sick child)!
The battery life is exceptional (often over 10 hours), I rarely ever have sock misplacement notifications & especially love the sleep analysis feature as it tracks my baby’s sleep patterns & quality!!
The customer service team here in Australia are fantastic & were quick to respond to my message when I had a query.
I could not rate the owlet smart sock more highly & recommend it to every new parent!
Purchased in January 2020 for $450.00.
I purchased the owlet smart sock in 2018 for my first born. It worked well for a few months, then the sensor started playing up and giving me excessive notifications. I called customer service and was able to get a replacement sock. Since then I have had my second child and wanted to use the sock on him but once again the sensor is faulty.
I have called and emailed customer service and tried all trouble shooting but was told that if the sock was not stored properly the sensor may not work again. I was unaware of this when I stored it the firs...t time. Now I am out of warranty and do not believe the price I paid for the sock justified the issues I have had with it. I do not want to pay half the price of the smart sock for another sensor that may malfunction yet again. For the price charged this should not keep coming up as an issue and should last much longer.
Purchased in May 2018.
A LIFE SAVER..LITERALLY
My son is 4 weeks old. Our sock sounded a red alarm for the first time yesterday morning saying he had a heart rate of 297 bpm (which is INCREADIBLY HIGH) I changed feet thinking surely that had to be a false alarm, but it went off again. He looked 100% normal and was acting fine when I woke him up. I put my hand on his chest however and it was pumping so fast. I called the ambulance and when they arrived it was 300bpm (apparently their machines don't monitor levels higher then this). When we got to the hospital they rushed him in and his hea...rt rate surpassed 320bpm. They tried to get the rythem back to normal by putting ice on his neck but that didn't work so they have him medicine that stops the heart and restarts it, hopefully in the right rythem. The smallest dose didn't work so they have gave him the highest dose and thankfully it worked and bought his heart rate back to normal. Otherwise they would have had to use those electric shock things. We got transferred by a cardiactric team to the royal children's hospital. They did a scan just to make sure the structure of his heart was allgood and it was thankfully. But they have told us he has SVT and is going to be on medication probably until he is 1 in the hopes he grows out of it and it will hopefully stop him from having another episode. Otherwise he can have an operation later down the track to get it fixed. I would have had absolutely no clue there was any issue had it not been for the sock. He looked 100% normal when I checked him. The cardiac specialist told us that if we had left it for 24hrs without seeking medical attention it may have caused permanent damage to the heart or possibly an even worse outcome.
Purchased in February 2021 at Owlet for $470.00.
Product is good, but needs improvement
I’ve enjoyed the owlet, but now I’m concerned. I purchase this a month before my baby was born, he’s now 16weeks. On the app, when I go to the graph, the sock has actually dropped out without a reading. No notification, just no readying for two hours. This is very concerning as it’s now not giving me piece of mind (that’s why I purchased it). However, this doesn’t drop out all the time.
I’ve attached a photo so everyone can see. 1 of it dropping out though the night and the other when it hasn’t.
Overall, It’s a lot of money to spend on a pr...oduct that my not deliver on your expectations. Maybe there is aspects with it that need more development. I don’t regret buying it, could have we went without it? Most likely. Given it’s only been working for 16 weeks is a big concern. Causes question what it would be like after a year. If that’s the case, I wouldn’t purchase it if after it warranty it stops working.
Purchased in October 2020 at Owlet for $440.00.
Faulty Product, No help from customer service
We purchased the Owlet Smart Sock 2 in May 2019. We immediately had issues, and the device stopped charging. It was replaced, but now, less than two years of buying the device it is not charging again. Owlet refuses to replace the faulty product, and is only offering me a almost $200 upgrade on the newer design. It is absurd that they expect me to pay another $180 on a device that didn't even last 2 years. I've read reviews, and this is an ongoing issue with the Smart Sock 2. Very Dissatisfied.
Purchased in May 2019 for $300.00.
Ease peace of mind
I’ve been finding our monitor quite good when it comes to alerting me if my child is in the red zone and I do sleep a lot easier at night because of it! The one thing I find a problem with the sock is that the coverage distance wise from the base station isn’t very good! We have a very small house so luckily my babes room is next to mine but if I walk into the lounge room with her I instantly loose connection which is only about 10 meters away! I’d hate to have a large house as it definitely wouldn’t work! Other then that I find the sock a fant...astic gadget to have! The camera monitor is great to. I love that I can access it anywhere although sometimes I find it does take forever to load even when I am near the camera. I love that I can use it as background noise and not need to be in the app to see her! All in all I am really happy with it and I would still recommend this product to my friends and family just for that peace of mind!
Purchased in June 2020.
The reviewer stated that an incentive was offered for this review
Was good whilst it lasted, which was not long enough
Purchased in July 2018 and used on my firstborn for approx 12months before the sensor and battery became faulty and kept giving me excessive notifications. The customer service was helpful first time around offering a replacement sensor which I used for a further 6months. I then went to use the same sock (with the replacement sensor) for my second born to find that the sensor was again faulty giving me excessive notifications and not giving me readings, making it impossible to use. Spoke to customer service on multiple occasions via chat and em...ail explaining my issue and kept been given troubleshooting options. All of which I tried with no success. The latest person I spoke to said that because the sock hadn't been used in a while and most likely had the sensor left on it won't work. So I am now out of warranty and have to pay almost half the price of the brand new sock to replace the sensor if I want to continue using this product. I find that really disappointing and am thinking of giving up on the brand altogether. A product that costs over $300 should last more than 18months...
Purchased in July 2018 for $399.99.
Waste of money. Frequent false alert which will wake your baby up. Connection issue between base and sock.
We have been using the sock for almost 6 months. The sock isn't making sense in a lot of designs. The connect between the base and the sock is implemented via Bluetooth rather than WiFi. It is weak and you barely can receive the signal from another room, which completely defeated the purpose to have such a sock
This sock has really low fitting tolerance for the sensor to work and easily be failed normal baby movement. You have to tie it really tight to a point that that your baby may not feel comfortable. In our baby, I found the foot wearing ...the Owelet sock is always sweating. Furthermore, over 80% of time it is giving out false alert and the noisy alert can't be stopped by the unreliable mobile app even you keep pressing the clear alert button in the app. Eventually you have you switch off the base station entirely, but by that time the false alert may already wake your baby up. I won't recommend this product to anyone unless Owelet can resolve all these no sense design faults!
I can sleep properly at night with peace of mind! It is great I can't thank you enough for this amazing product.
Reliable, accurate and great quality. I love the graph and history page! It has helped me as my daughter is a ex preemie and I a NICU mummy so this is a blessing for
Purchased in October 2019 for $465.00.
Bought this about 2.5 months ago & then they came out with a brand new one with more practicality, bit annoyed that it wasn’t mentioned on the website they were realising a new one or I would of waited , works perfectly fine but my 4month old is almost on to the last sock, so won’t fit him for the recommended time
Great design and works perfectly , just annoyed that I spent the money for him to probably only wear it for 6/7 months.
Purchased in September 2020.
This sock has been an absolute life saver! LITERALLY! Without this sock I really don’t think my son would be here today. It had alerted us at the right time when his oxygen had dropped after we both fell asleep cuddling after a feed through a cold winter night. My boob was suffocating him and if the owlet didn’t alert us I really don’t think he would be here today. 8 months down the track we did start to have one night of problems with the sock. I had emailed them straight away and the customer service here in AUSTRALIA was absolutely phenomena...l! They sent me out a new sensor at no extra charge and went through all the details of how to change/fix the new sensor to our station. And we havnt had an issue since! I will forever be a customer with owlet! I love their products and I highly recommend any of their products. Do remind yourself though. This is NOT a medical device and you should always go to your local emergency or doctor if you feel like your baby or child has something wrong!!!!
Purchased in December 2019 for $450.00.
Been using for 7months
Very happy with the sock!
Happy with the audio, lights, alarms.
Took a couple of weeks to get use to & work out properly (but I had just had a baby - baby brain) but I stuck with it because I wanted to sleep peacefully.
Recently my daughter caught RSV. A respiratory virus. Her oxygen levels were dropping and a couple of doctors discredited it and one paediatrician did say to keep using it.
If I have the chance to compare the readings with the hospitals monitor I will.
But even the hospitial monitors pick up random oxygen levels and heart ra...
Purchased in April 2020.
Initially had a faulty sensor. Was sent a replacement and now completely happy with the product.
Happy with product, great customer service, particularly from the USA contact number.
Had a faulty product but was able to be provided with a refund. A few postage issues however owlet we happy to ensure my issue was rectified.
Purchased in February 2019 for $399.00.
The idea of this product is terrific but be wary as they’re quite flimsy.
It worked well for 2 months but then the charger input on the sock sensor broke. We were told it’s not a warranty concern and could buy a replacement for $180.
Disappointing that a $430 device became useless because of this.
Do some research as you might discover this is a common issue.
Hopefully they redesign the connector down the track, as it was a good product for the 2 months it worked.
Purchased in April 2019 at Owlet for $430.00.
Angel care is better
I’m sorry but my first baby had angel care. Some people have big houses and one owlet is out of range it triggers off. I was thinking this product would be a bit better with range. And the swing chair it goes off sometimes no reading. It’s the price that annoyed me. And the advertisement sold me. It should be more honest of what it can and can’t do.also takes ages sometimes
To view video and I have to turn off and on my phone for it to work, Mic drop
Purchased in May 2020 for $700.00.
Waste of money
This thing is the most overpriced, underperforming piece of garbage I've ever owned. At nearly $500 it almost never works, the battery charge is awful and trying to get a reading is one of the most frustrating experiences ever. Who thought that this would work when even the slightest movement tells you your new baby is wiggling. They do that. If you do manage to hold your baby still enough for it to start reading the base starts singing telling you the sock isn't on correctly. Do not recommend.
Purchased for $399.99.
I love this
This sock does what it says it does. We have been using for four months now and this has helped us have a greater piece of mind knowing that we will be alerted if something is wrong. We have had no real issues with wifi or connectivity or battery life (using 12 hours a night- sick goes down to maybe 47% charge). I only wish there was a way to test that it’s working because it’s only ever alarmed once (I.e heartbeat test) for an even greater piece of mind). We had issues with sock placement at the start but quickly overcame by putting an actual sock on Bub after owlet and before onsie and then have never had an issue since
Purchased in April 2020 for $479.99.
Sanity in a sock
This product is a literal life saver. The sock monitors BPM and oxygen saturation and quickly alerts parents/carers of any issues. My husband and I have slept better for our newborn twins than we did our first single pregnancy thanks to the Owlet Smart Sock. I was skeptical initially due to price however I have no regrets now that I have seen the sock in action.
A forewarning to new buyers - have the socks plugged in and setup prior to bringing bubs home as it can be a frustrating and time consuming set up. Once set up though, this is the perfect product!
Purchased in April 2020 at Baby Village for $459.99.
Questions & Answers
I own the oldest owlet sock. It has stop working but I was wondering if I could send the old one back and get some money off and purchase the newer model. Absolutely loved the sock and would love to get another one.
We don’t have a trade-in offer, sorry. Pls do contact us though, so we can help with your SS2. Call us on 03 8512 0888. Regards, Owlet Team.
Really interested in purchasing the smart sock but wanting to wait for the 3rd Generation to arrive in Australia.
Can you advise of the changes/improvements from the Smart Sock 2.
The SS3 will launch in Australia in late Oct. Some of the changes include that the new model will monitor your baby even when his/her foot is gently moving, charging of the sensor is wireless and the sensor itself is waterproof. It will also fit more babies as the weight range is from 5lbs to 30lbs which is a wider range than the Smart Sock 2. Expect the RRP to be around $479.99 while the SS2 is presently retailing for $429.99. Hope this helps, Owlet Team.
Is the 3rd generation sock arriving in Australia soon?
Hi, the 3rd generation is due in Australia towards the end of October. Do let us know if you have any other questions.
The Owlet Smart Sock monitors your baby’s vital signs while they sleep. The sock wraps around a baby’s foot and tracks heart rate, oxygen levels and sleep using clinically tested pulse oximetry. When your baby is sleeping soundly and all vital signs are in the normal range, the base station ‘parent unit’ glows green. If heart rate or oxygen levels change, the Smart Sock alerts you using lights and sounds.
- Three fabric socks are included: for babies that are 1 month or weigh 2.72-3.62 kg, babies 1-4 months or weighing 3.62kg-6.35 kg, or babies 4-18 months or weighing 6.35-11.34 kg. This helps to accommodate your baby as they grow.
- Stream real-time information on your baby’s heart rate and oxygen levels to your phone using the Owlet app, which requires iOS 12 or higher, or Android 5.0 or higher
Many parents and carers of babies praised the Owlet Smart Sock as working exactly as it should. The vast majority of reviewers awarded the product 5 stars, with some glowing reviews stating that the Owlet Sock is worth it for the peace of mind gained by knowing your baby is safe.
Please note that the Owlet Smart Sock and the Owlet Smart Sock 2 refer to the same product.
|Type||Vital Sign Monitoring Only|
|Number of Cameras||0|
|Vital Signs||Heart Rate and Oxygen Levels|
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