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OZ Design Furniture
4.4 from 4,031 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (3,150)
  • Return Claim MadeYes (113) · No (3,125)
  • Warranty Claim MadeYes (61) · No (3,186)
  • Product Appearance As advertised (2,012) · Not as advertised (419)
  • Shipping
    4.1 (214)
  • Customer Service
    4.6 (2,668)
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Fantastic end-to-end service

published

From our in store purchase experience, to the custom ordering process and communications with warehouse and delivery crew, we were blown away by the amazing level of customer care and communication. One of the best retail experiences we’ve had. Thank you Richmond store, we love our new sofa!

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DidiT

DidiTSouth East Queensland, QLD

Very happy with the furniture and with the customer service.

published

We were looking for a replacement for our dining chairs for years and had specific wants for the legs colour. We found them at the OZ Design at Jindalee. The delivery time was met as promised. The staff was very helpful with offering products for care and maintenance for our dining chairs. Overall we are very satisfied with the chairs and with the provided service. Highly recommend the OZ Design store at Jindalee.

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Alfred

AlfredGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Comfy and stylish, sadly slightly damaged

published

Easy to navigate shopfloor. Responsive, helpful staff. Turner Recliner real value for money. Assembled by friend with technical ability. Just awaiting Oz Design's feedback on slight damage discovered during assembly.

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Anna

AnnaNew South Wales

Nice well made piece of furniture

published
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Peter G.

Peter G.Greater Melbourne (Inner), VIC

.Never Again

published

The worst waited 6 months for my dining table and don't even have my dining chairs yet. Never buying from Oz Design again

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Rosie h

Rosie hMid North Coast, NSW

Very helpful and obliging assistants

published

Product was well priced, store was well laid out. No assembly required.
In fact, we are so pleased with our product we are going to look for more furniture.

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The best selection of furniture available

published

Having looked at multiple furniture stores we went to Oz Design furniture Maroochydore: we found their display stock gave us a really good idea of the ranges and designs available, and we were able to find exactly what we were looking for.The staff have been very helpful and friendly. The quality of the furniture that we bought is excellent- and other friends have not only commented on the quality but one lot have taken details to go and buy furniture for themselves.
If you are looking for something- don't buy until you've had a browse here.

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Drum

DrumSouth East Queensland, QLD

  • 2 reviews

Lots of locally made furniture options

published

Wide in-store selection of furniture to browse, lots of fabric to select from and the sofa and delivered slightly quicker than promised

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Prash.

Prash.Sydney, NSW

  • 5 reviews
  • 2 likes

Awesome in-store service

published

We were shopping for a sofa around Castle Hill trading zone. We found OZ Design to have some of the best collections and amazing customer service among other shops there. The lady at the front desk was very patient, polite and helpful throughout our stay at the store. She helped us answer many questions. We finally booked for one of the sofas which took a while to be delivered. The delivery happened within the promised time. I would surely recommend the Castle Hill store to other shoppers.

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Amandaj

AmandajSouth-Eastern Region, NSW

Stunning Products

published

The Fyshwick, ACT store is fantastic, perfect size and the staff are super friendly and knowledgable. Loved wandering though the store and seeking assistance on making my decision on a dining table and chairs. I was advised of time frames and the product anomalies that may have occurred. I felt very informed and loved the whole process, the staff have made the process fantastic.

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Shiva M.

Shiva M.Sydney, NSW

Very helpful staff Zara and Laurice

published

Large product range
Extremely helpful staff, always willing to assist.

Received furniture before arrival date, little expensive than other stores but overall good quality and finish.

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LT71

LT71Greater Melbourne (Metropolitan), VIC

Just Beautiful!

published

Our Bella Buffet in Feature grade Victorian Ash, Tea tree stain is one of the most beautiful pieces of furniture I’ve seen. I love that it is Australian made. The design, workmanship, quality and storage space are second to none. Absolutely love this piece!

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Alex B.

Alex B.Hunter Region, NSW

  • 2 reviews

Excellent service and product

published

I purchased four glorious chairs from Ozdesign. After getting them home and unboxing them, I discovered one was defective. The team at Ozdesign Kotara wasted no time in getting a replacement for me. They were wonderful and efficient! I strongly recommend you see them for your next Furniture purchase

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Tiffanyc

TiffanycSydney Surrounds, NSW

100% best couch!

published

Bought on a whim with no regrets. The couch itself is deliciously comfortable that it could double as a bed.

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great

published

Range sufficient for my requirements.
Sales and delivery staff very helpful and great to deal with. Their assembly was efficient and pleasant.

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Debk

DebkVictoria

So comfortable and not over priced!

published

We were looking for a comfortable, supportive armchair that would assist a back/neck issue. We were recommended the Giselle designer armchair which has been perfect.

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AndrewC

AndrewCSydney Surrounds, NSW

Great Range of furniture

published

The store had a wide range of goods and even more online. Sales staff were friendly and very helpful. The estimated date for delivery was accurate and the delivery was seamless. Altogether an excellent experience.

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Andrew L.

Andrew L.Greater Melbourne (Outer), VIC

Never again

published

Left feeling very sorry and frustrated. Ordered Aussie made longe suite in January, to be told starting our build this week, yep two months later than promised. Then comes the, oh the supplier does not have the fabric phone call, seriously... so cancelled the order and will never shop here again, complete waste of time, expensive and no service at all...

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Lovely piece of furniture.

published

Found the sofa to suit me.
Plus rug.
Difficult to obtain delivery of extra fabric for arm covers. Why is this so?

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Very comfortable!

published

I selected an arm chair for our nursery. It was easy to navigate the store. The quality was good and it was relatively easy to order. Some other furniture stores made you wait months before the goods can arrive. For this chair it was just under a month. We had to assemble the chair legs but it was fairly straight forward. We are happy with our purchase, though might consider buying a separate otterman for added comfort for the legs.

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Questions & Answers

Christina F.

Christina F.asked

OZ Design Furniture

Hey l paid up front for anew lounge and it was delivered with stains. I need to return it as l paid for one without stains.

No answers
Sharon R.

Sharon R.asked

OZ Design Furniture

What sort and how thick is the Kent Sofa Bed mattress please??

1 answer
A Tripepi
A Tripepi

We didn’t buy that sofa bed - sorry!

Jane Daffy

Jane Daffyasked

NSW, Rutherford

Just assembling my Padma glass top dining table and I can't work out how to affix the glass top to the base - can someone help with this please? Thank you.

No answers
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OZ Design Furniture

Details

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OZ Design Furniture ACT, Fyshwick
  • Award Winner 2020

OZ Design Furniture ACT, Fyshwick

4.6
(83)
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and SofasDining and SofasDining and SofasDining and Sofas
Compare all 38 OZ Design Furniture

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