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OZ Design Furniture
4.4 from 3,319 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (2,540)
  • Return Claim MadeYes (84) · No (2,525)
  • Warranty Claim MadeYes (40) · No (2,575)
  • Product Appearance As advertised (1,629) · Not as advertised (338)
  • Shipping
    4.4 (168)
  • Customer Service
    4.7 (2,114)
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MaheswariB

MaheswariBSydney, NSW

Perfect

published

We loved to shop in oz design in auburn and the customer support was simply awesome. We will choose oz design next time

Customer Service
Store LocationAuburn

The reviewer stated that an incentive was offered for this review

Disappointed

Disappointed

  • 3 reviews

Been waiting 5 months still no console...

published

Ordered console 8th July - still waiting for delivery in Dec - 5 months so far. No communication. Won’t give refund for goods not supplied. Just waiting... not sure till when.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Lyn

Lyn

  • 3 reviews
  • 2 likes

fabulous service

published

was very impressed with the sales and delivery staff. The delivery men unpacked the lounge and took all the packing away

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationbundall
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Review collected in partnership with OZ Design Furniture

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Marleneh

MarlenehSouth East Queensland, QLD

Australian made and quality workmanship. Staff know their job

published

Did not have to assemble the furniture. Navigation, range, quality all up to my standard and expectation. I was pleased to have found the store selling Australian products

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMaroochydore
See all answers

Review collected in partnership with OZ Design Furniture

KLW

KLWHunter Region, NSW

Great staff, great stuff!

published

We visited the Kotara store a few times before making our purchase, and the staff were always on hand and helpful. The delivery guys were AMAZING - friendly, professional, hardworking; and we had to speak to someone in the warehouse at one point and he was also friendly and helpful. We love our products, too.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationKotara, NSW
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Review collected in partnership with OZ Design Furniture

The table was as seen in the store.

published

There was conflicting delivery days. We were quoted 6 weeks and 9 weeks on the same with different sales staff. It arrived 3 weeks early in the end.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBel rose
See all answers
Leigh

LeighSydney, NSW

  • 3 reviews

Poor service and communication

published

Ordered 16/11/20. Was told it would be despatched within 5 business days. Now 30/11/20. Have not heard a word. No tracking, nothing.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

Review collected in partnership with OZ Design Furniture

Great customer service

published

Great service, great price special, always happy to answer questions and provide advice. Delivery on time and all assembled by the delivery guys.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMaroochydore
See all answers

Review collected in partnership with OZ Design Furniture

Buffet and bedside tables

published

We went to Essendon to see the buffet we wanted as our local store at Narre Warren only had the bedside tables, so glad we did....Essendon is the most amazing store full of beautiful furniture. After waiting through COVID to receive our furniture, I can only say it was worth the wait. The most beautiful funky PORTO buffet and bedside tables are in place and I’m totally in love. One very happy customer.
Thank you Oz

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationEssendon Victoria
See all answers

Review collected in partnership with OZ Design Furniture

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Fabulous experience with Oz Design!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationKotara, NSW
See all answers

Review collected in partnership with OZ Design Furniture

Jo B

Jo BSouth East Queensland, QLD

Love my new table

published

Store was well laid out and easy to navigate, range of products excellent , very satisfied with my new table. More importantly the staff were amazing, so helpful!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee Home Centre
See all answers

Review collected in partnership with OZ Design Furniture

Trishd

TrishdSydney, NSW

As expected - fits perfectly

published

Perfect for our requirements and fitted into our home as expected. We collected from the store which was trouble free! thanks OZ design we are very happy with our purchase.

Incentivised ReviewNo

Review collected in partnership with OZ Design Furniture

Mariar

MariarSouth East Queensland, QLD

Fantastic Service

published

The store design and layout very easy to navigate around and beautifully styled. Jackson and his team were very helpful and obliging with our requirements. We purchased bar stools and dining chairs and we are very happy with the quality of the product. Customer service was outstanding.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationSkygate, Brisbane
See all answers

Review collected in partnership with OZ Design Furniture

Desiree

DesireeSouth East Queensland, QLD

  • 2 reviews

Love my beautiful new furniture!

published

Store was easy to navigate. Fantastic range, as always. Our entertainment unit is beautiful quality and really improves the room. Love all the storage to.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFortitude Valley Qld
See all answers

Review collected in partnership with OZ Design Furniture

Lepeka

LepekaSouth East Queensland, QLD

Love my new furniture

published

Great quality...beautiful workmanship. Staff were great. The wait for furniture was ages...but that's because of covid. There are alot of great items in store to choose from.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationQLD: Helensvale
See all answers

Review collected in partnership with OZ Design Furniture

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M and M

M and MSouth East Queensland, QLD

Everyone at Oz Design Maroochydore is lovely

published

The store is easy to navigate and zones are well displayed. We love everything in the store. We have received most of our order now and are delighted with all of it. The quality is great. Very solid and well put together.
Thankfully the delivery guys assembled our bed.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMaroochydore, Qld
See all answers

Review collected in partnership with OZ Design Furniture

Karenf

KarenfSouth East Queensland, QLD

Love our new furniture!!

published

Absolutely love our new Mango range dining table, buffet and book cases. They look very stylish in our home. They are also very good quality. The staff at Jindalee Oz Design were also very helpful and took the time with us in our decision. Definitely recommend!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationJindalee QLD
See all answers

Review collected in partnership with OZ Design Furniture

Maz

MazSouth-Eastern Region, NSW

  • 3 reviews

Our new dining table is fantastic

published

The store is well set out and the staff( the lady, sorry can't remember her name) was amazing. Polite new her products in the store and was very helpful.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store Locationfyshwick
See all answers

Review collected in partnership with OZ Design Furniture

Phillip

PhillipSouth East Queensland, QLD

  • 2 reviews

The chairs are nice and good quality

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationJindalee
See all answers

Review collected in partnership with OZ Design Furniture

Kelly

KellyMid North Coast, NSW

Fabulous

published

Fabulous service. The staff were very helpful. Inspiring store. Great quality products. Easy to navigate the store. Will recommend to friends.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour
See all answers

Review collected in partnership with OZ Design Furniture

Page 1 of 166

Questions & Answers

Jane Daffy

Jane Daffyasked

NSW, Rutherford

Just assembling my Padma glass top dining table and I can't work out how to affix the glass top to the base - can someone help with this please? Thank you.

No answers
Magfowl

Magfowlasked

OZ Design Furniture

Can anyone help me with how to make self closing drawers easier to open?

No answers
Hailey

Haileyasked

OZ Design Furniture

I have a dinning table and a console table, both in Blackwood. The surfaces have been damaged and are looking ugly. Is there anyway I can get the surface restored/ repaired? Thank you

No answers

Get an answer from our members and OZ Design Furniture representatives

Details

Compare all 38 OZ Design Furniture
OZ Design Furniture ACT, Fyshwick
  • Award Winner 2020

OZ Design Furniture ACT, Fyshwick

4.6
(70)
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and SofasDining and SofasDining and SofasDining and Sofas
Compare all 38 OZ Design Furniture

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