OZ Design Furniture

Very helpful store staff. Great range and good prices. Nice quality. Love our dining suite. The guys that did the delivery were also very helpful and look away all packing rubbish.

Great range of beautiful wares. Customer service fantastic. Especially from Lauren. Good quality furniture. Didn’t need to assemble anything and furniture taken to the car. Didn’t need to wait long for my order.

I was really impressed with the friendly service, and we have bought from Oz Design before, so I knew I could trust the quality. I would make a special trip again to this store.

We bought two chairs which are perfect for the space. Design is great and the colour scheme to match our decor. Great looking furniture collection in store. Our chairs were easy to assemble and sturdy. Very impressed with service, how quickly they came in, and the collection process.

We were very impressed with the friendly, helpful service we received in store. Delivery was very speedy, and the delivery guys were friendly and efficient. The lounge was very well packaged on delivery and easy to assemble. A great price for such a lovely piece of furniture.

It was easy to walk round - items arranged randomly not in rows (good).
We only looked at tables and found exactly what we wanted- didn’t need to assemble it. Main positive: gorgeous design! Solid timber great quality

We ordered two barstools and had to wait 2 weeks as they weren’t in stock, they finally arrived and we collected them from their warehouse, got home and assembled them only to find that one of them is about 4” higher than it should have been. We called them to advise and were told it was an issue at the warehouse because all the components are individually selected so the correct legs would have gone to another customer and we seemed to have received their legs.
We were informed the legs would need to be reordered and therefore wait another 3 weeks...shame really!
Left is correct. Right is incorrect.

Needed 4 Dining chairs for an update of Rental Unit in Byron Bay.
Inspected on site with very helpful staff who arranged to order and inform of delivery date which all happened as scheduled to our real estates agents at the premises . As we live in Melbourne this was a great service where we could inspect while in the area and leave it all to happen without us .

Really happy with our sofa despite the wait due to covid 19. Customer service and help at Skygate was fabulous, in particular Jen. We will go back to that store again just because of this. Thank you!

Very easy to navigate our way around the store, great products and prices. Easy to assemble. Staff where friendly however, when we first walked into the store a female staff member came racing over and got very close to us during the start of the Coronavirus outbreak. This made me a little uncomfortable.

Product range was good. Floor layout doesn’t allow interaction with staff at the billing counter. Staff were courteous overall and helped with our queries. Pricing is a bit high - buying here only make sense when the items are on sale.

It was a fantastic experience to deal with at west Gosford.Staff were attentive explained all options on what I was looking for.Could not fault anything right up to the delivery

Oz design stocks a nice range of attractive furniture at competitive pricing, happy with the service and being able to buy floor stock. Their discounted items saved me money. Worth checking out their range.

Furniture was perfectly displayed & the added bonus was that it was all in stock. Quality appears quite strong. The delivery drivers placed the furniture exactly where it was required to go

Store set up was just divine. Plenty of products to choose from which were all good quality. We did not have to assemble our furniture which is now in our storage shed waiting to move into our new home.

We are so happy with our table. Oz Design were easy to deal with and very helpful. We were worried about ordering online but the quality is great. They even adjusted the legs for us so we could fit the chairs we wanted. It was very easy to assemble and took my husband a couple of minutes to attach the legs.

After 3 months of investigations Oz Design have finally told me that yes, my sofa is so firm and uncomfortable compared to the in store model as a different foam was used in mine.
They continue to refuse to provide a refund, but are offering the second hand used store cushions as their only solution.

This company lacks all common decency, misadvertises their products and blames customers for the company's mistakes. Do not buy from these people.

Excellent dealing all the way around from purchase to delivery. Considering we live faraway...it was so easy for them to keep the communication levels up. Much appreciated. Would certainly recommend them in the future.

Bought a couch and are very disappointed with the quality. Extremely hard lower cushions but worst of all the bottom cushions slide right out from under you. Contacted them, they will not let you speak to any higher management but replied via email to say there’s no issues and that’s their final decision.
I will be taking the matter to fair trading and will never buy from them again. Abysmal post-sale customer service.

The store was easy to get around and see all furniture. I was happy with range of stock. I’m very happy with the quality of the item I bought. I did not have to put the item together.