OzStraps

OzStraps

 Verified🏆 2024 Award
OzStraps
4.2

157 reviews

PositivevsNegative
79% · 12433 · 21%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Quality
4.3
Shipping
4.3

Reviews

157 reviews
Luke W.
Luke W.
 

Excellent, friendly and speedy service

Fantastic service. We I ordered the wrong size, they were happy to exchange it. When it broke, they were happy to replace it. Both times they were quick to respond and polite in everything. Show details
Laura
Laura3 posts
 

Don't bother, buy genuine

I thought I got myself a bargain and would buy cheap during Black Friday sales. However, I realised a few months later the material is rubber, leaving stains and discolouration that won't come out like once did with my Garmin band. Spend the money and buy genuine
Martin
Martin
 

Amateurish

If there is a problem with what is ordered and delivered. Due to no product identification codes or numbers it’s difficult to rectify. It seems to be a regular occurrence unfortunately. A point to be aware when considering ordering a product from them. Hopefully they solve the clear identification of their products.
Nonamed
NonamedSydney, NSW4 posts
  Verified

Beware of spam emails

They will sign you up to spam emails even if you dont tick any boxes Show details
Product Quality
Shipping
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Judie G.
Judie G.
 

Charge5 strap- FAB!

I am so happy with my new floral leather outlet strap. It arrived so quickly, one day after I ordered it, and looks fabulous. The fit is great also. Definitely will order from them again. Show details
Dean64
Dean64Perth, WA119 posts
 

Strap like tyre rubber

The strap size in the listing is confusing, they ask if it's 22 or 20mm, the exact distance of the gap in the watch is 21 so I rounded down. Now they want 15 dollars just to get the strap back and that's before postage on a new one. The last strap I bought was half the price and they only asked the model of the watch, not measuring gaps. Very unhappy
UPDATE : Went to watchmaker to get spring poles to suit, tried watch on, took watch off and threw OzStraps in bin, the strap was so uncomfortable it's like wearing a strap made out of car tyre. Bought a decent strap from the watchmaker which was effectively same price after considering postage of the other Show details
Product Quality
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Sharon U.
Sharon U.
 

Mystery box straps

I recently received the mystery box and got some amazing straps .. all good quality and a great selection. The customer service was fantastic , they helped me source a particular band I was after .. and even threw in an extra … great quality and great customer service ! Show details
Allen
AllenSouthwest, VIC
 

Awesome quick service

Ordered a Replacement Strap for Vis Smart watch, 2 days later it's on my wrist how good is that Show details
Michelle A.
Michelle A.Canberra 2600, ACT6 posts
  Verified

Buyer beware of the hidden cost of refunds

The watch band I bought from this company is lovely. Great colour. However I accidentally ordered one that was incompatible with my make of watch and then was gouged a $10 (magnanimously reduced to $7.99) "shipping and handling" fee on top of postage for the return. These bands are reasonably priced, so I was going to end up getting back about $9-12 on a $29 item. This fee is buried at the bottom of their returns information under the heading of "shipping" so I hadn't read it when I checked their return policy before buying. Buyer beware - this is a ludicrous charge that none of their competitors charge. I definitely don't recommend this company.
Khaos
Khaos
 

Charged for a wrong order

I searched for a Versa 3 band and ordered one I liked, however when it arrived they sent me the wrong one and had to esculate to paypal as they wanted to charge me for their error. After a month, finally got the money back. However it still cost me $12 for postage and tracking return they insisted on and I wasn't reimbursed. Show details
Product Quality
Justin G.
Justin G.South East Queensland, QLD3 posts
 
Product Quality
Daniella S.
Daniella S.Metropolitan Adelaide, SA
 

Fantastic quality

Have purchased both bands and the tempered screen protector for Samsung watch year ago and till date, I've never had a single quality issue with the product - still works perfect and my watch has remained in excellent condition. Have repurchased a screen protector for my new watch based on my experience in the past.

Highly recommend - fast shipping also. Show details

Neil
NeilDarwin, NT2 posts
 

Awesome service

Thanks so much. That was literally the fastest parcel delivery I've ever received. Best service without question. Show details
lenny
lennySouth East Queensland, QLD5 posts
 
Brennan
Brennan3 posts
 

‘Leather’ items are plastic

Ozstraps are purchasing plastic watch bands for a couple of dollars and reselling them as “leather” for over $50.

See attached photo - black plastic strap bought from AliExpress for $7.73, blue plastic strap bought from Ozstraps for $55 (marketed as leather). Show details

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Questions & Answers

TomC
TomC

Are the straps genuine 'full' calf leather or a composite material?

Debbie
Debbie  

Smells like leather but as to full calf leather ‍‍‍i couldn’t tell you.

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