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OzStraps

OzStraps

 Verified
OzStraps
4.1

179 reviews

Positive vs Negative
79%21%
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Warranty Claim MadeYes · No
179 reviews
5  Dearna  · Excellent service and really happy with what I purchased. Definitely recommend OzStraps
5  harryanderl  · Very efficient and friendly service. I'm very happy with the quality and the price of the straps that I have purchased.
5  David J  · Order was sent quite quickly. The strap fits perfectly without any problems at all. Great company to deal with and a good price as well.
5  Matthew  · Received exactly what I ordered with no fuss or issues.
5  Bernadine W.  · Great customer service. Extremely helpful. I would definitely use the company again.
5  Shug  · Excellent service great quality and fast delivery would use again
Richard
Richard NSW 7 posts
 

I have bought a number of straps from OzStraps, they look good, last a long time and are so comfortable. I just recently upgraded from Fenix 5 to Fenix 8 and my old Fenix 5 strap was still going after many years. As soon as I replaced the strap from Garmin (on my Fenix 8) with a new one from OzStraps it felt way better, the Garmin one chaffed… Read more

and was a bit stiff, the new one was so superior.

One word of caution i made a mistake and did not realise that the strap I bought had a quick attachment, I mistakenly thought I had to get special tools or go to a jeweller to replace the strap, I emailed customer service and they pointed out how to do it and in all honesty it took me less than 30 seconds to change the band without any tools whatsoever, so 100% 5 stars and would buy again. Maybe buy a couple of different colours and change the bands for different reasons.

Reviews with attachments

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J W.
J W. South Australia 2 posts
 

I am so please with my new OzStraps Fitbit Sense 2 watch band. OzStraps was recommended to me by the watch salesperson as they buy their bands from them as well. I highly recommend OzStraps and will be purchasing from them again. I am now waiting for a black leather one to come in stock. Show details

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Tom
Tom 2 posts
 

Watch strap broke within a week. Promised to send out a new one and never did. Show details

OzStraps
OzStraps    

Hi Tom, please email us at sales@ozstraps.com.au so we can assist further. … Read more (+1 reply)

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Brennan
Brennan 3 posts
 

‘Leather’ items are plastic – Ozstraps are purchasing plastic watch bands for a couple of dollars and reselling them as “leather” for over $50. See attached photo - black plastic strap bought from AliExpress for $7.73, blue plastic strap bought from Ozstraps for $55 (marketed as leather). Show details

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Big B.
Big B. VIC 3 posts
 

Fake loops from them – made a purchase for a apple loop, when i received it , it comes with hairs and unfinished /rough edge which just look like ebay's $4 loop , stay away from them , and they never refund it with lots excuses !!!!!! Show details

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Warren
Warren VIC 6 posts
 

Amazing garmin straps and tempered gladd – 1. Product: fenix 6x straps and protector - looks and feels like the original ⭐️⭐️⭐️⭐️⭐️ 2. Customer service: superb ! Kudos to the team ⭐️⭐️⭐️⭐️⭐️ 3. Delivery: within 2 days! ⭐️⭐️⭐️⭐️⭐️ Show details

Positive reviews

Daren H.
Daren H. WA
 

Ordered a strap for a Galaxy 6 watch, very reasonable price; well made product and a great fit. Top service from OzStraps. Would definitely use them again good range of colours too. Show details

fisherman
fisherman VIC 3 posts
   Fair Incentive

I looked at the availability of straps and decided on the metal strap despite my reservations as to its quality. When it arrived I was really impressed with the quality and ease of fitting it and then wearing it. Highly recommended

MargO
MargO VIC
 

I’ve ordered my fit bit 2 watch strap a few times. The strap material seemed very rigid and it broke continuously. This time I’m pleasantly surprised that the band material is more flexible and more comfortable to wear Show details

Negative reviews

Emily B.
Emily B.
 

Purchased a watch band from them years ago, which was great quality. Decided to purchase another recently, however they must have changed suppliers as the quality was horrible and the clasp didn't clip in properly. I thought it was faulty so organised a return to purchase another (they don't offer direct exchanges) but the second one that came was… Read more

the same quality. It's taking me months of following up to get the refund processed (still chasing it), and just to note you have to pay for return postage upfront. Wouldn't purchase from here again

Sean
Sean QLD
   Verified

I bought a nylon loop and a leather strap. With their discounts, both cost me just under $70 AUD. They are at best worth $5-10 each. There is not a lot too them. I don’t understand how they can charge so much for these products. Show details

Wayne
Wayne 4 posts
   Verified

extremely poor quality, bought 3 apple watch covers fitted the first one, fell off within 24hrs, fitted the second one and same result. The prep clothes were not fit for purpose, like they were very old stock as they were both dry. The 3rd one I simply returned with the 2 faulty ones. sent them messages, mailed olds ones back 2 weeks ago and had… Read more

no communication from them since requesting a refund 2.5 weeks ago. very poor quality, only out done by their communication. they did offer me a store credit initially but have no use for a credit when I have had to but other protectors elsewhere.

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Recent reviews

Mark E
Mark E
   Fair Incentive

OzStraps offer a good range of products and competitive pricing. I purchased a stainless streel bracelet for Apple Watch. It came with a tool for removing links which worked well. The strap has been in daily use for over a month now and appears to be well made and looks great. Show details

Lilian
Lilian 2 posts
   Verified

I bought a new strap for my fitbit charge 6. I was very happy with the quick delivery and the strap fits perfectly. One happy customer, I have recommended Oz straps to two of my friends already. Show details

Gary A.
Gary A. NSW
   Fair Incentive

The Milanese Loop strap is a better quality than expected. In addition, the delivery was on time with regular updates on the delivery progress. I would definitely recommend any of the numerous options for all makes of watches. Show details

Colleen H
Colleen H 3 posts
 

I recently purchased magnetic loop Apple Watch band in Starlight and very happy with purchase. Process of ordering, price and delivery excellent. Highly recommend. Show details

John
John Victoria 5 posts
 

Fast deliver and very good quality product, happy so far.

John
John 2 posts
 

Defective strap and release – The straps have a defect where if you press your the buttons on your garmin it pushes the watch sideways enough that the release on the strap is activated causing your watch to fall off. This has happened several times and caused my watch to scratch its screen.

Marie K.
Marie K. NSW
 

Disappointing after service – After being happy with my first purchase some time ago I put in a second order only to be disappointed with the after service replies. No outcome unfortunately just have to suck it up Will never shop with this company again

Brad
Brad
 

Excellent service – Excellent service. Needed extra screwdrivers for my Garmin watch and they sent them at no charge immediately. Happy customer!

Luke W.
Luke W.
 

Excellent, friendly and speedy service – Fantastic service. We I ordered the wrong size, they were happy to exchange it. When it broke, they were happy to replace it. Both times they were quick to respond and polite in everything. Show details

Find out how OzStraps compares to other Jewellery Shops & Brands

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Laura
Laura 3 posts
 

Don't bother, buy genuine – I thought I got myself a bargain and would buy cheap during Black Friday sales. However, I realised a few months later the material is rubber, leaving stains and discolouration that won't come out like once did with my Garmin band. Spend the money and buy genuine

Martin
Martin 2 posts
 

Amateurish – If there is a problem with what is ordered and delivered. Due to no product identification codes or numbers it’s difficult to rectify. It seems to be a regular occurrence unfortunately. A point to be aware when considering ordering a product from them. Hopefully they solve the clear identification of their products.

Nonamed
Nonamed NSW 4 posts
   Verified

Beware of spam emails – They will sign you up to spam emails even if you dont tick any boxes Show details

OzStraps
OzStraps    

Thanks for taking the time to leave feedback. We are… Read more

Judie G.
Judie G.
 

Charge5 strap- FAB! – I am so happy with my new floral leather outlet strap. It arrived so quickly, one day after I ordered it, and looks fabulous. The fit is great also. Definitely will order from them again.

Dean64
Dean64 WA 148 posts
  Last edited

Strap like tyre rubber – The strap size in the listing is confusing, they ask if it's 22 or 20mm, the exact distance of the gap in the watch is 21 so I rounded down. Now they want 15 dollars just to get the strap back and that's before postage on a new one. The last strap I bought was half the price and they only asked the model of the watch, not measuring gaps. Very… Read more

unhappy UPDATE : Went to watchmaker to get spring poles to suit, tried watch on, took watch off and threw OzStraps in bin, the strap was so uncomfortable it's like wearing a strap made out of car tyre. Bought a decent strap from the watchmaker which was effectively same price after considering postage of the other

OzStraps
OzStraps    

To clarify, it appears you have incorrectly identified… Read more

Sharon U.
Sharon U.
 

Mystery box straps – I recently received the mystery box and got some amazing straps .. all good quality and a great selection. The customer service was fantastic , they helped me source a particular band I was after .. and even threw in an extra … great quality and great customer service ! Show details

Michelle A.
Michelle A. ACT 15 posts
   Verified

Buyer beware of the hidden cost of refunds – The watch band I bought from this company is lovely. Great colour. However I accidentally ordered one that was incompatible with my make of watch and then was gouged a $10 (magnanimously reduced to $7.99) "shipping and handling" fee on top of postage for the return. These bands are reasonably priced, so I was going to end up getting back about… Read more

$9-12 on a $29 item. This fee is buried at the bottom of their returns information under the heading of "shipping" so I hadn't read it when I checked their return policy before buying. Buyer beware - this is a ludicrous charge that none of their competitors charge. I definitely don't recommend this company.

Allen
Allen VIC
 

Awesome quick service – Ordered a Replacement Strap for Vis Smart watch, 2 days later it's on my wrist how good is that Show details

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