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Oz Wood

Oz Wood

4.0 from 21 reviews

See the Best Timber Flooring in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
14
4 star
2
3 star
1
2 star
0
1 star
4

Sean

SeanSydney Surrounds, NSW

  • 2 reviews

Excellent workmanship

published

Dealt with Shirley and had a great experience in the showroom. OZ wood supplied and fitted flooring. The installers arrived on time to Bargo and in 10 hours had 100 square meters laid plus skirting. They done a excellent job would highly recommend the whole team could find no faults. Good job well done. Sean & Linda Bargo NSW

Job Satisfaction
Product Quality
Customer Service
Return Claim MadeNo
Store LocationAuburn
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Great job!

published

Good service and good quality. This is second time to choose OZ wood. Their products are the best in Australia. I also introduced oz wood to my friend and workmates.

Job Satisfaction
Product Quality
Customer Service
Return Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Great job!

published

Thanks Shirley and your team! Appreciate your professional advice and great service. Your team workers are very efficient and helpful with our request and questions!

Nice job

published

This is second time I choose oz wood to installed my rental flat, both times I found oz staff every friendly and knowledgeable, very competitive price and excellent skilled floor installation trades, definitely will recommend to anyone!
Michael


This is pefect

published

They were patient and did a great communication with me and focused on details. I am satisfied with all of their details.


Clear pricing, professional team and overall very good experience

published

The salesman,Tony in the store was professional and not pushy. Installers turned up on planned date & time and finished two floors 12mm laminate floor boards installation in one and half days. They cleared all the waste of existing carpets and tiles as they install which makes us keep living on the same house during installation days.
We are VERY happy with the results and would use them again.


  • Verified customer

Flooring

published

Parents were happy with the flooring.
Very accommodating, responsive and prompt service.
Thank you for doing the work for our home.


Rach D

Rach DSydney

  • 2 reviews
  • 3 likes

Clear pricing, professional team

published

Before giving deposit, all the cost has been explained by Tony clearly. We checked the products at their storage before installation. The project team was fast and professional. About 80 square meters floor was done in 2 days. Now our house is so beautiful with the spotted gum floor. And no odour at all!

AAB

AABSydney

Beautiful job

published

Tony in the store was professional and wonderful. The installers were amazing and again professional- would recommend them to all. My floors are stunning, I am really happy and delighted by the job they have done!

Very Good experience with OZWOOD

published

Excellent service with customer rep and manager- Shirley at Auburn Store. Good range of products. Installer did awesome job for laying. Highly recommended.


Rachel

RachelSydney

Perfect flooring experience, would use again!

published

Very good work Ozwood - Thank you

published

Our experience with Ozwood was a bit uneasy when we had to pay the deposit right away. However Ozwood sent us their experienced installers and finished the three bedrooms and hallway, prepared our stairs for the floorboards all in one day. They worked 10 hours that first day. I say that is exceptional. The job was completed on time with minimal extra charges. We are VERY happy with the results and would use them again.


Alert: horrible cheaters. Don't get muddled

published

D.M

D.MSydney

  • Verified customer

Extremely unprofessional and very choking when it comes to customer service

published

We had the worst experience with ozwood. The order was 3 months delayed and missing the timber threads for the stair cases.. they are very good until they receive the deposit and once the installers are on-site they ask for 80% of the total amount in cash before even starting and they won't let them leave the job before you transfer the balance even a cheque is not accepted.

Glory

GlorySydney

Perfect job

published

From show room to finished product couldn't fault anything service excellent rang the day before to confirm booking rang morning of job arrived on time

Terrible experience with OZ wood.

published

I have also had a very Terrible experience from OZ Wood. ong. Now they refuse to give the deposit back.

[name removed] attitudes to customer are terrible. So much difference before and after you pay the deposit.

Please be very careful when you deal with OZ Wood.


Ken

KenSydney

  • Verified customer

Fast n Cheap

published

OZ wood is extremely fast when coming to installation. We did our 2 bed room unit few weeks back, removal + installation took only 1 day. It was done properly, and the price was reasonable. Our damaged (by water surge) ones were from them too. After 4 years, the old boards were still in good condition before they were soaked.
You need to keep an eye during the process though. As their pace was so fast, there will be places/spots be overlooked. And you need to point them out and get them fixed before the tradies leave.


Chiu

ChiuSydney

  • Verified customer

Good workmanship and services throughout

published

I just had the carpet of my newly bought house replaced with timber by OZWOOD. I am very happy with the variety available for choice at the showroom, the professional measurement and quote service, and most important of all the professional and good workmanship of the timber laying team. I am happy with the final outcome. Thank you OZWOOD - Chiu Ng


avoidbestlesstravel

avoidbestlesstravelMelbourne

  • 3 reviews
  • 3 likes
  • Verified customer

Be careful with OZ Wood - get everything clarified

published

Very happy with the result

published

I started to read the reviews as my floor was being laid, as you can imagine I was a little concerned. However, I have to say that I was very happy with the result. Yes we did pay a deposit and there was an estimated cost, however, I had been realistic with measurements and wastage and at the conclusion of the job only had to pay for a little extra (obviously you can't expect the company to open a box of the product and then use a few planks for another job). The work was neat and met our expectations, the tradesman was courteous and very diligent. I would be happy to recommend Oz Wood.


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CategoryTimber Flooring and Physical Shops

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