Oz Wood

Oz Wood

Oz Wood
4.0

47 reviews

PositivevsNegative
77% · 3610 · 21%
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Return Claim MadeYes · No
Job Satisfaction
4.1
Product Quality
4.2
Customer Service
4.1
Brand Manager for Oz Wood? Claim your listing.

Reviews

47 reviews
Michael
MichaelSydney, NSW
 

Highly Recommended

Shirley provided excellent and professional services. The timber flooring was perfectly laid and beautiful especially the staircase. A large range of timber floor boards to choose. Show details
Han L.
Han L.
  Verified

Poor workmanship

Workmanship / customer services is rediculious and poor. Nobody spoke english, did not follow any instrustions given, did not work to the program provided and will not return to rectifiy defects prior to leaving the site. Not recommended at all and to avoid!!! Show details
Job Satisfaction
Product Quality
Customer Service
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Antonella
AntonellaSydney, NSW
 

5 star service

Shirley was extremely helpful and honest. I highly recommend Shirley and her professional team.
Ewelinka B.
Ewelinka B.Sydney, NSW2 posts
 

Scratches very easily!

Asked for the most durable waterproof flooring and I am getting scratches on the floor boards with light furniture like a dinning chair. Really bad quality floor material!
Andrea
Andrea3 posts
 

Quality, Price and Service!

Under difficult circumstances OzWood delivered a quality floor on budget and installation showed pride in workmanship. We are very happy and highly recommend Shirley, Warren and the crew at OZWood! Show details
KCC
KCCSydney, NSW
 

Excellent Product & Service

We are very happy with our new laminate flooring. It looks fab and the quality is great. We were extremely impressed with the two chaps who did the whole job (3 bed villa) in just one day (including taking up and removing the old carpet and moving the furniture!). They did a beautiful job and the whole thing was substantially cheaper than the other two quotes we received. Thank you!!!! Show details
sun s.
sun s.2 posts
 

good service

I am client Summer of OZ WOOD. I am satisfied with the service they provide. They provide the installation on time and the timber floor looks very nice on my property. Thank you once again for all efforts. Show details
Valencia
ValenciaSydney, NSW
 

Very happy. Thankyou

Turned up with wrong colour floorboards but Shirley fixed problem quick smart, and a new batch of installers(3) turned up within the hour with right colour. Shirley said to message her when job is done and to let her know if I'm happy. They went to it straight away, no messing around. Paid attention to minor details, that suits me fine. Very impressed. Advised to keep tape on until next day Completed lounge and stairs in 5hrs!!!!!! Did everything we asked and requested. Final result is perfect. Show details
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Sam G.
Sam G.Sydney, NSW
 

Happy with Oz Wood's Service

After 7 years, recently I became Oz Wood's customer again. They replaced my 2-bed-room unit's old carpets by laminated timber flooring. From choosing ideal product to arranging date of installation, Tony, Tina and Shirley in Oz Wood team showed their excellent customer service skills and problem solving abilities. I also want to mention that the installer, Mr Jiang, impressed me with his expertise, friendly laughter and hard work. As Oz Wood's customer, I always feel relaxed and happy. Show details
Mars
MarsSydney, NSW2 posts
 

Unfortunately it's all about money

It's been almost a year and spending $6000 on our floor we are disappointed. Initially it was creaking and I contacted them and Shirley said it will take about 3 months for the floor to settle. So we were patient and its nearly one year and the problem still persists. They were great in taking all our money but weren't happy in fixing. Show details
Job Satisfaction
Product Quality
Customer Service
Deepika Nayee
Deepika Nayee
  Verified

Request for deposit

Sorry sister
My solicitar told me without permission u can't do anything. I was deposited to carpet to woorden flor. man came and measurement carpet as well .That time my agent told me did u permit to strata company that time I realized it's need to permit for strata. And they told me without permission u can't do anything.
This situation I leave it now but when I get permit defiantly I let u know . Just I want to back deposit coz lots of financial problem .
Thank you
Deelika Show details
Job Satisfaction
Product Quality
Customer Service
Sophie
SophieSydney, NSW
 

Excellent service and products

Very happy with service and quality of work. They have a wide range of products with competitive price. Most of all, the installer is very professional and did a fantastic job!  Show details
Yan B.
Yan B.Sydney, NSW
  Fair Incentive

Good service and high quality products

We glad we found Ozwood to replace our timber flooring. High quality products, and good service! Shirley and her team very professional and very helpful, we very happy our new flooring, we highly recommend Ozwood.  Show details
Ram
RamSydney, NSW2 posts
 

Perfect-Verity of Selections-Value for Money

Supply and installed Engineered timber. I went through serious procurement methods and found that OZWood is worth to consider. Satisfied with their works. Installers are very friendly and hard working. Good workmanship.  Show details
Job Satisfaction
Product Quality
Customer Service
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Mat C.
Mat C.Sydney, NSW
 

Brilliant from start to finish!

They were fantastic, the process from selection, to measure and then install was seamless, easy and really competitive from a cost perspective! They ensure you understand any additional potential cost (such as door's that may need trimming, levelling of floors etc) and then they walk you through all the options when the time comes.

The installers were fast, clean and exceptionally focussed on quality! Overall best experience I have had when installing floors and this was our 4th house we have been through this process on! Highly recommend! Show details

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