Judy V.
Judy V.

My whipper snipper is 2 years old and the pole has snapped just under the handle

Lorraine
Lorraine  

If you have your receipt, take it back. Most Ozito products have a 5 yr warranty

Jim C.
Jim C.

Can I purchase a blade fixing spool for my ozito 18 volt strimmer?

Valerie donald
Valerie donald

How to use unit correctly? Ozito with red blade that keeps coming off

Lorraine
Lorraine  

If it is coming off, the red blade is not properly positioned. Try grabbing the end with a pair of pliers and pulling it firmly into place.

Valerie donald
Valerie donald  

Thank you, however, my son asked the same question and checked how I was doing it, he said I did it correctly.

Meg
Meg

My grass trimmer will only run for a few seconds then the motor cuts out. It is cleaned after each use and the battery is fully charged. Is this something I can fix or does it need servicing. It was purchased in February 20 and has only been used a few times. Meg

Lorraine
Lorraine  

Take it back to Bunnings for a refund or replacement

Kim
Kim

Hi, my plastic blades keep coming off just after a few seconds of trimming. I have unscrewed, cleaned it and then pulled the blade back on to no avail. On a positive note I have not had any battery problems, it just keeps on going until I’m finished and charges quickly. Does anyone have any suggestions for my blade coming off please?

Oldgrumps
Oldgrumps  

Yes I had the same problem but not until the blade was pretty worn down and needed replacing.

Kim
Kim  

It’s even happening with a new blade so I’m confused.

Carl
Carl  

Drill out blade holder and replace with a zip tie , works like magic.

Michael H
Michael H

So once it stops when battery is good is there any way to repair it and how much would it cost?

Old grumps
Old grumps  

Sorry but when it dies it dies full time.

Royden Johnson
Royden Johnson  

In my case this hasn't happened, but if it still sounds like the motor wants to turn then something would be stuck in the rotor section. This would be pretty evident so you would most likely have seen it. My second choice is a wire loose or bad connection in the electrics or dirty connections where the battery plugs in. Most likely this would be easily repairable by a friend who knows electrics. The initial cost would be the guide and if it is still in warranty most distributors should be very helpful. I've found my Ozito products (4 of them) to be reliable and are probably easily fixable. Good Luck.

Roy

Lorraine H.
Lorraine H.  

Hi love you ozitoi bought my a combo set trimer and blower but the new ones don't have blade carrier on handle I have spare one but can't see away to take off

Mags
Mags

grass got caught around the rotating part. can I remove that section to get grass out?

MR Cooper
MR Cooper  

Hi yeah i think you press the button and if you dont want to take cord off use a high pressure hose to take grass off , but u may need to take the cord out .

Old grumps
Old grumps  

Sorry I can't help you Mags, I took the trimmer back to Bunnings because of line feeding problems. Bunnings told me that Ozito had put the wrong gauge line on the spool, told them I didn't want to keep it and they refunded my money.

Royden Johnson
Royden Johnson  

I would like to help Mags but the cordless trimmer I have is the one with plastic blades which is very easy to clean using needle nose pliers. On yours the line feeder should pull off or be popped off in some fashion to replace the cord and this should give access for cleaning (again using pliers, if necessary). Sorry I can't help more. Perhaps send an email to Ozito.

Roy

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