A Class all the way
The Phones are top grade, the service is excellent as is the back up if something goes awry I am a repeat customer and will be again. I live in a small rural town I go were value for money and service are totally recommended.
Great product! Great price!
Have bought two iphones from OzMobiles. Great to deal with. Excellent price on both mobiles. Great after sales service as well from Renae. Would purchase from them again without hesitation. Highly recommended!
I had to go to the Samsung store as I smashed my beautiful new phone 1 day after purchase. I can testify that Samsung verified the phone was absolutely a genuine Australian product. OzMobiles was also efficient and their prices are great. I will always buy from them now.
Great customer service
I had to return a phone due to a technical issue. The return postage was free and the OzMobiles team processed it quite quickly. I got credit towards a replacement phone. Will see how this phone work but I'm sure it will work fine. The customer service experience has been really good so far.
This is a great place to shop for great products at a low price.
Good range of products easier to navigate than other places. I am very happy with my purchase. I am pleased I bought from this place as the quality is as good as new.
pre-owned better cheaper alternative
I purchased an iPhone 8 from OzMobile as I wanted to get the latest phone that still had the home button. Apple unfortunately doesn't sell the iPhone 8 anymore. I got word about these guys from a friend and decided to take the risk on a pre-owned phone. It arrived very quickly from Melbourne to Tasmania. The condition was really good, and the battery life was in good wrking order too. Would highly recommend these guys. Much better alternative than buying a new phone if you want the older models.
My Daughters first iPhone 8plus
I bought a iPhone 8plus for my daughters birthday from OzMobiles, very happy with the service and the phone, excellent value for money and it arrived in no time, would highly recommend them!
Great reliable phones
We've purchased several phones from this mob for our staff. Never had an issue other than our staff breaking them :) They are always Australian stock. Had a BIT of an issue finding them as they have moved recently to the City. Very friendly customer service. Would definitely recommend to anyone
Definitely not an "Ex-Demo" Phone
I paid a premium for "EX-DEMO". This phone has obviously been reconditioned. The screen has been replaced with a low-quality part. The colours are blue and faded, Touch ID doesn't work, and the headset it came with doesn't work either.
Robbers, Cheaters, Frauds
They sent me a damaged phone with a cracked screen, I paid for express delivery and insurance, still ended up with a pathetic, damaged phone. I'll not recommend OZ mobile to anyone.
March 19th 2019 Update: Cheaters
OZ Mobile is a cheater, Fraud company. I ended up paying $249 for a damaged, cracked screen, mobile phone, without a charger, data cable and earphones.
i could've get the same phone (Brand new) for $399, anywhere in Australia)
Terrible. The warranty is a complete scam
I bought a ‘good condition’ iPhone 6 in December with 6 months warranty. It was great for the first two months then the bottom nav bar suddenly became unresponsive which basically disabled the phone. Customer services recommended I reset back to factory settings which I did. If the problem was still there it was likely a manufacturing issue. The problem was unresolved so I sent it in, once received they rejected my warranty on the grounds that there were too many scratches on the phone, I’d taken good care of the phone, had in a decent case, not dropped it etc, it was in exactly the same condition as when I first received it. They’ve now sent it back to me so I need to get it fixed myself. I doubt anyone is covered by the “warranty”. I’ll never shop there again and strongly advise anyone else to do so!!
I have purchased two phones from OzMobiles - an iPhone SE and iPhone 6S. My SE was an ex-demo and was in pristine condition as promised. My 6S was bought in "Good Condition" and came with one obvious mark near the camera but perfect everywhere else. Both phones arrived within the expected timeframe. Both came in Apple boxes with new earphones and chargers. The website offers a good selection and great prices. With so many dodgy resellers around, it was an absolute gift to discover this company.
Excellent In All Areas!!
It was very easy to navigate your way around the website & was amazed with what was available & we are very satisfied with the products they were in awesome condition!! We will be back again :) :)
Fantastic Very Happy
Found easy to navigate what we wanted
Amazed at what was available
Decided to have a different named brand phone and was hoping Huawei phone would be as good as reviews. Wasn't disappointed better than I imagine. Only thing disappointing is doesn't have earphone hole. Need headphone due to my hearing problem. Going to buy the accessories necessary to use earphone
These Guys Are The Best !
Website is very easy to navigate, products are like brand new, and they have a great selection to choose from.
Service is very good, great communication and fast delivery. Love, love, love!
Watch out when buying a new iphone from ozmobile
We purchased in Aug 28 at the cost of $649 from Ozmobile what was advertised as an Apple iPhone 6s (128GB, Gold) New in the box.
The charge had only been working for half a day, two months after purchase, so we took it to a registered Apple repairer.
They found that the phone was actually 2 years old (recorded by Apple as purchased on 6/08/2016) which is why the battery wasn’t keeping the charge.
At a cost of $69 we were required to purchase another battery. When the iphone and battery were sold to us by OzMobiles, technically, given that they both had been sitting somewhere for 2 years past their manufacture date before we, the purchaser, opened the box, they had not been used but they certainly were not new and we all know that a 2 year old battery isn't the same as a brand new battery.
"Please note, that this device is a 'Handset Replacement'. This phone is a handset replacement directly from the Apple store. A faulty device was sent to Apple under a replacement program where they traded in for a new, never activated device. The phone is new, never used and comes with 12 months of Consumer Law Warranty with Apple, while also having 12 months of Warranty with us, OzMobiles. This was stated in the listing of the device. The battery that came in the device had never been used before as the device itself. The definition of a New device is this has never been used before, when you received the device this had never been used regardless of its manufacturer date.
We think would also like for Ozmobiles to be made to make it clear to customers that they are not buying a brand new phone and to not be able to charge an iphone full price for an iphone that has been sitting in their storeroom for 2 years.
I ordered a iphone 6s to replace one I lost. The company I work for then decided to provide a phone to me.
The phone was ordered at 5:30 yesterday.
I sent a cancellation email at 9:21 today.
OzMobiles had processed my refund by 10:15 today. (Just over 1/2 an hour later)
Even though OzMobiles didn't get a sale from me today, I would highly recommend them due to their excellent customer service.
Thanks you OzMobiles
Great to deal with, excellent follow-up
Great to deal with. Their follow-up emails etc are really helpful. Delivery time was excellent. We received what was advertised and have had no trouble with the two phones we've purchased. Purposefully searched for an OzMobile product on another website to ensure we got reliable service. Thanks
Bought an iPhone X about a month ago, still works and is in excellent condition. Took a few days to ship to Perth with standard shipping and I'm really glad with the purchase.
A great product at a good price
Any easy and swift transaction, the phone arrived in as new packaging and I could not discern that it was not new. The only downside was that the data/ power cable was faulty.
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