Reviewer Photos & Videos
Online store was easy to search up products. Many different types of products available to different types of budgets. Fantastic quality and great realistic price. Purchasing the product was quick and easy and delivery was quick.
I purchased an IPhone 6s from OzMobiles last week, which arrived within 2 days from time of order, amazing especially in this Covid 19 time. Of course the phone is in excellent working order, I have bought previously from OzMobiles and will continue to do so when needed. I am very happy customer.
I'm amazed at how fast it came despite COVID19 (took 3 days with express shipping, but that's because I ordered on a Sunday so it could have came even faster). But anyways, the iPad Pro I bought is great! Fully functioning, but for some reason I can't check the battery health, but the battery seems to be doing ok. Upon closer inspection, I did see a few dents, and a lot of scratches across the screen which are only noticeable under light but I'm not too icky about it. It's a fully functioning iPad Pro that was quite cheap considering its large ...amount of GB but there's a lot of downsides as I have mentioned. I'd only suggest to buy on OzMobiles if you are just looking for a nice functioning device, but don't expect a completely new device. Thank you OzMobiles.
AVERAGE - more like ex-demo!
I bought an iPhone 7 128gb that was in average condition. I received the phone today with barely any scratches or marks! So far The battery life is excellent and its better than I expected. Although It did arrive 1 day later, I have a feeling COVID-19 and Aus post had something to do with that though. I am very happy with my purchase and I will use them again! My friend had bought an ex-demo iPhone though, but it was more like good condition. I don't know if it's just pure luck though but I would recommend it.
over 1 month on i dont have my phone nor a refund, been chasing them up for 3 weeks and nothing but excuses, even through paypal its a different story as to what happened.
Charged me for the wrong amount after telling me if i cancel my order and make another one i can pick it up and they sent it instead or letting me pick it up. Even sending the phone back they claiming they cant pick up the phone that's in a 24/7 locker as they dont have access.
Said they would ship the item on the friday instead shipped it on tuesday... what was the excuse? w...
- Verified customer
Ordered a refurbished iphone7 from OzMobiles. Arrived in extra quick time. The phone was advertised as Good Condition I was pleasantly surprised on opening the box the phone was in my opinion to be in as new condition not a mark to be seen on the phone anywhere. I have now set the phone up and have been using for a few days now. The phone has performed as it should with all the functions working perfectly. I was a little apprehensive on buying a 2nd hand phone but at half the price of a new phone I thought I would give OzMobiles a go and so far I am more than happy with my purchase.
Excellent quality and customer service
This phone came within 3 days with normal delivery and it was everything that
was expected plus some. Great first phone for kids without spending a fortune. Would definitely go with OzMobile again. Thankyou
One Star is too much
bought a iPad Pro 10.5 6 days ago, it is not working properly out the box, it just randomly shut down and restart, i’ve send 5 emails to email@example.com to discuss about this problem and requested a refund, but no one reply’s my email, now it’s been 6 days still not responding, worst seller ever.
I ordered two iphone x for my sons for xmas in "good condition" they were perfect not a mark on them and battery at 90 %, running beautifully and could not be more happy , i ordered another iphone x for my husband again in "good "condition, its perfect.
Website easy to navigate and payment prompt, full communication throughout the postage.
Ordered regular post and it only took 4 days.
If you are sceptical or unsure please trust my review and remember that these phones come with a warranty and for a tiny bit extra you can get another 12 month warranty on top of your free one
Always a problem with this mob
I have bought 2 phones over 5 years and both times there were issues with either their payment page not accepting an expiry date even though it was current or the phone goes missing or they don't send the right extras that you pay for. I tried them 1 last time and same thing again. The card expiry is fine it is their system that is broken again. They then don't respond to my email asking them about the problem. Then on live chat they don't answer only to finally come on and say they are aware there is a problem. As I said always an issue with this mob and 3 strikes and you are out. Terrible company to deal with
Two phones ordered on 11 Dec have not arrived and it's Christmas Eve. Never again Oz mobile. Shocking customer service
Ordered 2 phones on 11th December. Still have not arrived and it's Christmas Eve. I am devastated that my kids have no main Christmas present. When chased with customer service, was told it's been sent and not their issue, and if I tried to claim back on my credit card, they would take me to court for fraud. It is now 30/11 and still not arrived. Shocking customer service, they are just not bothered !!
Wastage of money. I order ex demo and got scratched and bumped phone in the worst imaginable condition. On sending it back I was welcomed with the worst customer service ever.Never recommending it to anyone
Brought a Samsung 9+ in 'average' condition. It's way better than average in my opinion, a small screen scratch and that was about it. The price was good, delivery quick and the process easy and stress free. Only one complaint, and that is that the charger/lead supplied charges slowly not quick charge like an original would.
Great Company!!! Very easy to use!!!!
I ordered an iPhone XR. Ordering was super easy, good price. I got Exactly what I ordered in perfect condition & was very fast delivery. AAA+++
I will be using this Company again!
One of the websites I trust the most
I did purchase an iPhone 7 Plus that was marked as good condition quite a while ago from this website. I already thanked this company over email, but I also thought they deserved a good review.
I could not recommend a better place to order a phone. The most honest company Ive ordered from. They respond to emails in less than a day and the product arrived super quickly! Came in a new iPhone box and inside was the iPhone with absolutely no scratches on it whatsoever. Obviously since this is second hand and an old phone it is expected that the ba...ttery runs a little faster than usual, but it still lasts me the day. Not joking, but I have recommended Ozmobiles to most of my friends and to people who were looking for a new phone. When this phone gets a bit too old for me I will 100% most definitely buy from this website and no other.
Excellent phone and service
The filters were super easy to navigate, there was a range of quality of the phone I was aftwr which was great. The phone I chose was in excellent quality and delivered really quickly. Will definately use again
I purchased an XS Max ex-demo. from OzMobiles at a very reasonable price and was very happy with my purchase. The iPhone arrived promptly in excellent condition and with a warranty. I would certainly purchase from them again.
Questions & Answers
you will say you can...but how do I know these are trusted and working? I want an Iphone X but can't afford a new one - convince me this is the way to go!
Thanks for your question. We totally understand that people want to be sure they are buying from a reputable seller - particularly when it comes to secondhand phones. We have thousands of positive reviews on TrustPilot that we think speak for themselves. Reviewers must provide an email address and order number to leave a verified review so you know you can trust their feedback. You can read them here: https://www.trustpilot.com/review/ozmobiles.com.au. We offer 12 months warranty with all of our phones also and offer insured and expedited delivery options to suit your needs.
The OzMobiles Team
We sent an email last Saturday Mar 7, 6:44 AM AEDT about our new phone which is faulty. We need a replacement ASAP. Order #207250. When will you answer us?? Phone is Geoff 0402 320 913. Please assist!!
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.