Excellent quality and customer service
This phone came within 3 days with normal delivery and it was everything that
was expected plus some. Great first phone for kids without spending a fortune. Would definitely go with OzMobile again. Thankyou
One Star is too much
bought a iPad Pro 10.5 6 days ago, it is not working properly out the box, it just randomly shut down and restart, i’ve send 5 emails to email@example.com to discuss about this problem and requested a refund, but no one reply’s my email, now it’s been 6 days still not responding, worst seller ever.
I ordered two iphone x for my sons for xmas in "good condition" they were perfect not a mark on them and battery at 90 %, running beautifully and could not be more happy , i ordered another iphone x for my husband again in "good "condition, its perfect.
Website easy to navigate and payment prompt, full communication throughout the postage.
Ordered regular post and it only took 4 days.
If you are sceptical or unsure please trust my review and remember that these phones come with a warranty and for a tiny bit extra you can get another 12 month warranty on top of your free one
Always a problem with this mob
I have bought 2 phones over 5 years and both times there were issues with either their payment page not accepting an expiry date even though it was current or the phone goes missing or they don't send the right extras that you pay for. I tried them 1 last time and same thing again. The card expiry is fine it is their system that is broken again. They then don't respond to my email asking them about the problem. Then on live chat they don't answer only to finally come on and say they are aware there is a problem. As I said always an issue with this mob and 3 strikes and you are out. Terrible company to deal with
Two phones ordered on 11 Dec have not arrived and it's Christmas Eve. Never again Oz mobile. Shocking customer service
Ordered 2 phones on 11th December. Still have not arrived and it's Christmas Eve. I am devastated that my kids have no main Christmas present. When chased with customer service, was told it's been sent and not their issue, and if I tried to claim back on my credit card, they would take me to court for fraud. It is now 30/11 and still not arrived. Shocking customer service, they are just not bothered !!
Wastage of money. I order ex demo and got scratched and bumped phone in the worst imaginable condition. On sending it back I was welcomed with the worst customer service ever.Never recommending it to anyone
Brought a Samsung 9+ in 'average' condition. It's way better than average in my opinion, a small screen scratch and that was about it. The price was good, delivery quick and the process easy and stress free. Only one complaint, and that is that the charger/lead supplied charges slowly not quick charge like an original would.
Great Company!!! Very easy to use!!!!
I ordered an iPhone XR. Ordering was super easy, good price. I got Exactly what I ordered in perfect condition & was very fast delivery. AAA+++
I will be using this Company again!
One of the websites I trust the most
I did purchase an iPhone 7 Plus that was marked as good condition quite a while ago from this website. I already thanked this company over email, but I also thought they deserved a good review.
I could not recommend a better place to order a phone. The most honest company Ive ordered from. They respond to emails in less than a day and the product arrived super quickly! Came in a new iPhone box and inside was the iPhone with absolutely no scratches on it whatsoever. Obviously since this is second hand and an old phone it is expected that the ba...ttery runs a little faster than usual, but it still lasts me the day. Not joking, but I have recommended Ozmobiles to most of my friends and to people who were looking for a new phone. When this phone gets a bit too old for me I will 100% most definitely buy from this website and no other.
Excellent phone and service
The filters were super easy to navigate, there was a range of quality of the phone I was aftwr which was great. The phone I chose was in excellent quality and delivered really quickly. Will definately use again
I purchased an XS Max ex-demo. from OzMobiles at a very reasonable price and was very happy with my purchase. The iPhone arrived promptly in excellent condition and with a warranty. I would certainly purchase from them again.
great iphone prices
ozmobile has great iphone prices and great service, this is the third time i have purchase an iphone would always recommend them due to price and service also the condition of the all the phones are like new thanks again ozmobile
Got a iphone in june for a gift problem is its faulty battery going down quick .Plus making really strange noises when receiving messages or a call have sent email with order number twice and have had no reply.
Great value and nice easy process
Needed a phone for work. I ordered an iPhone XS Max ex-demo. The phone could of passed as a new one. Was a quick and pain free purchase, also noted that company is in Australia. Also what swayed me was the fact that a warranty is given. Cheers
Great service, cheap phone in expected condition
when the phone disappeared in auspost tracking system for over a week, (due to me incorrectly addressing it) ozmobile were really fast and helpful. the phone was a good condition phone and it works and looks great. A couple of very slight small scratches on the screen as expected for good condition. Excellent price
Exactly as described
I was looking for a new work phone but didnt want to spend so much, even though it was listed as ex demo this is a brand new phone, quick and easy delivery
Great company to buy from definitely will be buying again from this great Aussie business. Its so refreshing to buy from a company that really is in Australia not the ones pretending to be
- Verified customer
Quite a surprise
So I am after a new phone for my daughter and I start bargain hunting. I try my usual suspects. There is of course eBay, but somehow this time I was not getting what I wanted at a price I was looking for. Amazon, same thing. So off to shopbot and there I came across OzMobiles. They were the least expensive outlet with quite a distance. I researched their reputation and was happy with what I found, so I bought there.
Result: Amazingly great. Nice web site, fast shipping, great communication. This kind of experience is in my experience usually r...eserved for large, high volume, long standing eBay or similar online sellers. The communication did not stop with the sale. There were friendly (really nice) follow up emails checking my satisfaction and then a request for a review (hence I landed here). I usually react allergic to this kind of marketing in disguise, but there was something genuine and friendly about those emails that I liked. I am happy, no complaints. In fact, I found a new "usual suspect" when I am looking for a new phone (we are five in the family, I buy plenty of them). See you again.
2 Mobiles bought separately - Great Service
I recently used Oz Mobiles to buy an iPhone 6 for my husband after I was so pleased with a previous purchase of an iPhone 8 for myself. Both times great service, good delivery (for a rural address) and quality of phones very good for price and condition. Would certainly recommend.
Worst experience ever!
Worst experience ever. Paid for new Iphone 11pro which was supposed to be a birthday present and OZMobiles ruined it. I got nothing - two mails with different tests and after I provided all info - they told me that they can't reach me! No one called and after more than a week they offered a refund in 5-10 days! Never will recommend them! Absolutely unreliable service - first time in my practice. Very disappointed.
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Questions & Answers
Is this real? I'm really worried if it's not because these phones have a really good sell price. I also have another 2 more questions, do ex-demo phones have scratches and how long do these discounts last for?
yes its real, my phones were perfect with no scratches and defects and they were brought in the "GOOD" condition. I would suspect ex demo would be immaculate, and as for the discount prices im pretty sure they are this price all the time. You wont be dissapointed
Thanks for your question! We are certainly real and we hope our thousands of reviews will help to alleviate your concerns. We are a 100% Australian-owned and operated business based in Melbourne. We started selling phones in 2011 and have been going strong ever since. If you have any concerns you can chat with our support team using the LiveChat function on our website during business hours or contact us via email at firstname.lastname@example.org. You can read more reviews for our service on our TrustPilot page here: https://www.trustpilot.com/review/ozmobiles.com.au.
The OzMobiles Team
since ex demo models are generally charging non-stop do they have worse battery life that usual phones (looking at ex demo iPhone X 256gb)
I received my iphone 8 plus yesterday. There is no sound when it rings. I have checked the ‘do not disturb’. The volume button is on full, but no sound. The button on the left side is on sound. What else do I need to do to fix this?
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