Ozstock

Will NEVER buy from this company again !! Ordered a good size package from ozstock in June 2025, mostly junk, but 1, a car camera arrived without instructions and without the rear camera. Tried to contact the company , received an email a week later with a link for the instruction manual, and saw that they had ignored the fact that I was missing… Read more

the back camera. Sent another email, 1 week later received an email back saying they wanted a picture of the received product.. What ?? I am missing a back camera. Never sent the pic as was just a waste of time. Am stuck with a car camera I cant use. There are many other companies that provide great service and not rip off products.. NEVER Again will I go near this company, I tell all the people I talk to about this and tell them Do not buy. They made excuses when

I bought some items from this [Content Removed] they don’t honour there return policies, so keep in mind when you buy from ozstock it’s your no matter what No stars for these [Content Removed]

Exactly as Advertised and Free Shipping – I like this site because sometimes I come across some things that are dirt cheap. They ALWAYS arrive in or near time. What you see you get and expect it to be a bit more cheaply made and you won't be dissatisfied. Quality might surprise you. A good place to start looking for Christmas presents in March also, because if you see something and hang off for a while it might become Free Ship. Show reply

Medion Radios – As a follow-up to my previous review. I eventually managed to receive a reply back from Yasmine in the customer service department. She was excellent with her communication and assisted me with returning the radio for a refund. Thank you.

Satisfied long term customer – I have made 21 purchases from Ozstock in the last 12 months, and a number before that. Only one was not delivered, and a full refund was made within about 48 hours of my notifying them of this. A great company to deal with.

Absolutely the worst site on the internet. Anything ordered is out of date or damaged. They do communicate with you but know their products are rubbish so offer a partial refund and extra product. Just what you need when the product sent is not what you ordered in the 1st place . They then apologise for wrong photo being online , which… Read more

incidentally is still showing online. Absolutely will be more aware of what is purchased as this is the second time I have been caught. Would be zero stars if possible.

Very poor customer service and defective products delivered. I sent them photo showing where the product is leaking and a video of the product. But they wanted us to reconnect the leaking Bidet to show them the real time video. How stupid they are asking cusotmers to do. Never buy again from OZ stock.

Why are you using Fastway / Aramex? – In the lead up to Christmas, we have been very happy with the speed of delivery via Australia Post, they even deliver on the weekend. So we ordered a small (but essential) item and relaxed because it was one less thing to worry about before Christmas. Then we got the confirmation email that our product had been shipped via ARAMEX / Fastway.....… Read more

Why, why, why?

Now we have one more thing to worry about, unless we decide to just forget about it.

The essential item will now become the redundant item because there is almost zero chance that Fastway / Aramex will deliver until after the New Year.

We will have to purchase an alternative.

No response to multiple enquiries – I wanted to purchase some flexi conduit track and they haven't replied in over a month - I sent the enquiry to admin@ozstock.com.au

Lack Of Customer Service – I ordered an item from Ozstock, what arrived was literally pieces of scrap metal. The response was to blame others with no attempt to resolve the issue.

Will not return emails- appalling customer service and crap products – Bought drill which came un sharpened and would struggle going through butter. Customer service havent replied any of my emails over a 3month period

Not a legit seller – I think I bought something years ago from ebay. They spam my email multiple times daily with what looks like a typical phishing scam. Stay well away from these scammers

Disappointed customers – Just recvd 7 watt bulbs, that were tossed into a padded bag & into a box, along with complimentary box of panadol...obviously panadol was sent, as most bulbs were broken & others don't work... they really should have been in separate individual boxes or at the very least, had bubble wrap around them. If this is your standard of quality, shall not be ordering with you again, nor recommending your business. Very disappointing.

Exactly what I wanted! – I am more than happy with the items I received from Ozstock. They will be stocking fillers for both my sons and just what I wanted. Thank you very much.

postage charge – I tried to order a product advertised at $16.99 from their ebay listing, with free shipping. At checkout , via Paypal , a shipping charge of $80.00 appeared. Luckily I noticed this before proceeding. I attempted to contact them to query, but their email address is not valid and message was undelivered. Needless to say I won't be dealing with what appears to be a dodgy company.

Wonderful service – I ordered a Laser DVD projector from their ebay site on 11/11/21, shipped on 12/11/21, and delivered on 16/11/21. And the Projector looks and works great, they even included batteries for the remote.

Absolute crap – The product I ordered was rubbish. When I complained, as I couldn’t even assemble it, they sent me a video in a foreign language. Then offered to refund but I had to pay shipping. This was half the value of the product. Their customer service is terrible and borderline insulting.

Dodgy, poor customer service, don't stand behind their products – Bought the Soft Plush Singing Stuffed Baby Peekaboo Elephant from these guys (showing as anzstock). It arrived really quickly which was awesome, but it is faulty. Press 1 foot it sings, press the other foot & it is supposed to play peek-a-boo with your baby, super cute. The peek-a-boo function doesn't work & that was the main reason for purchase.… Read more

Emailed them within a day of delivery, sent photos as requested, then emailed a video as requested - this took a week, then radio silence, and now after chasing again, they have said they have lost all of the original correspondence trail (how as it is recorded in eBay?!), and offered me a $5 refund to keep the product despite it not doing as advertised so they can close the case... huh?! So after 2wks of back and forth, I am still trying to resolve the issue of a faulty $20 item. It isn't the cost, I want a replacement that works properly or a full refund, and I want them to take ownership for something they sold that doesn't work. Not hard I should think, but wow they are causing me a lot of wasted energy and time! It feels like the type of dodgy online seller experience you are always nervous about getting. eBay certainly should not be supporting Oz Stock as a seller.

A scammer not a vendor – This business is a scammer and not a vendor. eBay should ban it from using its stage to deceive buyers. They always list things with pictures that do not match what they send! Trying to cancel in 30 seconds, they reply it is to late. Goods have left already? You know why!

Dodgy – bought an air pump from them on eBAY, seller "ozcctv" pump arrived almost dead, reply time was awful. then they said pump works fine even though I showed videos. chances are they knew the pump was buggered and they still sold it as new terrible bunch of thieves

No service – Don't buy anything from this mob. I purchased a faulty tablet. I emailed them 4 times to enquire about returning the item. 8 days later still haven't received a response.

This is the worst online seller I have ever experienced – Orders placed with this seller are delayed by 5 days before even being processed. They then use the slowest delivery company "Aramex" to ship the product. If you actually do get the product it will be a minimum of 1 month from time of order. If you do not get it expect another month of back and forth to finally get your claim paid out. Do not risk your time or money...

I will not buy anything even if it is offered for free – I ordered a 5 tier shoe rack and 10 days later still waiting for the parcel. The courier service they are using lost my parcel. I will never ever buy products from them until they change their courier service.

Chair mat – We recently purchased a carpet chair mat for office use. Unfortunately it arrived rolled into a square profile and upon extracting persisted to retain this new found form. We consider this product now not fit for the use intended. Further the thickness is such that the wheels of the chair proposed to operate there upon sink to such a degree when… Read more

loaded that this chair becomes impossible to operate. This is a warning to the wise!! Peter J Margetts I.I.E.A. (Reg 892) C.G.I.A. (Str. Eng.) A.A.I.M. QBCC Licence 412 Inka Constructions Pty Ltd

email advising my order is due via Courier but I didnt order anything from them! – At 11pm this evening I received an email advising Fastway Couriers will be delivering a Flex Seal Tape however I never ordered anything from them. It wants me to press a Tracking No or 'press here' to 'chat' which I didnt do and wonder if it's spam or a con?

Bad after sale service – Very quick to blame the company the product was made by, take no blame for selling it on there web site. Will make sure to stay away from them in future.

Terrible service terrible courier fastway... my parcel has been lost and no one could help – Terrible service terrible courier fastway... my parcel has been lost and no one could help I ve tryed to contact the company and no one pick up the phone I ve tryed to contact the courier and they are reckless Terrible experience

Rubbish product – Purchased a 12 hook hat stand. The main 'trunk' of the stand would not fit together' only the base holes matched up to the holes of the base feet, no holes to put the middle branches into where they are supposed to go and the remaining holes for the top branches did not line up. Would have sent it back BUT not worth wasting more money. Lesson learnt. Will NEVER purchase from these people again.