I found the wheels and tyres I wanted both were on back order so I made an online inquiry I was advised there would be a 6/7 week wait for them to arrive and that I would be contacted. I was asked to pay a deposit to secure them. 12 weeks later with no updates I contacted Ozzy tyres to be advised the wheels were still on back order with no… Read more
estimated time of arrival. I was then asked to pick another set of wheels.
My email sent 5/9 to head office was ignored I got no reply. Ank at the Welshpool store was helpful and after a couple of interaction I requested my deposit be refunded, to his credit this was actioned the same day which I did appreciate.
Why both the wheel and tyre option I originally selected is still being displayed on their site is hard to understand as they are clearly not being supplied so buyer beware.
BE VERY WARY We ordered a set of rims the website said were IN STOCK 12 weeks ago. We never received any communication from them after our order was placed that they were NOT in stock, and we were never told they were backordered until we enquired where they were. Initially told 8 weeks for delivery so after 9 weeks we had to chase up again only… Read more
to be told there was an ordering error and it would be another 6 weeks. We have tried to cancel the order as we have been forced to buy new tyres for our old wheels in the meantime due to the delay, which now defeats the purpose of getting the new rims. They refuse to cancel the order despite our legal right to do so based on Aust. Consumer Law. The latest is they are 2 weeks away from their warehouse so now a further delay because of shipping from a warehouse.
We have called the Perth shop and they can't help, they promised to get someone to call but that never happened either.
We have called the 1300 number listed on the website and their emails multiple times, only to be told they cant help, they are not head office and they claim head office can only be contacted by email. We pointed out to this person that the company website lists that phone number and that address as head office he claimed he knew nothing about that.
Every email we get says call the 1300 number so we call and again it just goes around in circles. Nobody knows anything.
The unsigned email sender refuses to call us. They refuse to provide a head office address for the service of legal documents.
Everything might be good when the sale goes well, but, the real measure of an organisation is how they deal with things when it does not go well, and this organisation has failed completely.
Found the wheels I wanted online, Hussla Battle 20x10 at Ozzy Tyres. Moe was really fantastic as he waded through the many different options and colour variants so I could make the right choice for my Amarok Aventura. Then I wanted to add Michelin Pilot Sport 4 SUV, to match up with new W600 model soon to be released. Within 30 minutes max, we had… Read more
settled on the wheel and tyres, plus offset to match my EGR wheel flare purchase. I paid my invoice on the 28th, Moe organised delivery to Cairns, and the package arrived on the 8th - 7 WORKING DAYS! Couldn't be happier with the service and the product from Ozzy tyres. Thanks Moe! Outstanding work.
Reviews with attachments
Excellent service Excellent product great price fast shipping would 100% order with them again
All round great experience with the team at ozzy tyres especially Hilly was great at keeping me you to date with how my order was going. No complaints here
Great service very happy with my vertini dynasty rims I purchased.
I placed an order over phone and paid on my banking app while talking with the Chris on the phone only to happy to help. Great service and the wheel package I got was a great deal and to top it off with a $100 fuel card. Keep the great work up guys I will be looking very soon for another set of wheels for my second vehicle very soon. Show details
amazing product, amazing service and customer care, quick delivery time
Shout out to Hilly he chose the perfect combo, Awesome communication, perfect fitment of wheels and tyres far exceeds expectations. Very quick delivery. Definitely rate their company and products, great value for money. Show details · 1
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Moe and the whole team are absolutely awesome with expert professional advice and the highest quality products I highly recommend them after 10 years of problem free service from them
Super happy! I ordered a wheel & tyre package for my i20n online, the service was very good, I had a phone call that day to confirm, and the wheels were dispatched the next day and arrived overnight! Price was amazing, a very happy experience and will recommend!
Amazing to deal with so helpful friendly and extremely fast service. We have bought all of our mag/tyre packages with you guys and have never been disappointed.
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After placing an order for wheels and tyres I was advised that these would not fit. Hilly was on to it and made recommendations for other styles. I ended up choosing the pro drag wheels which I was not aware came in 17x8. Hilly looked after the entire process and advised the where being picked and arrived 3 days later. Fitments spot on and looks great
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Ozzy Tyres online store a great experience. I ordered a rims and tyres package for my FPV GTP. I was contacted by Hilly who informed me that unfortunately the rims I wanted didn’t come in the offset required to suit my car’s Brembo brakes set up. He offered me a couple of other options for the same pricing. I went with the Hussla Zen gloss black… Read more
and chrome lip. Items were shipped direct to my home in a timely manner even being just a week out from Xmas. Very happy with the rims and tyres and the service and updates from Hilly and the team. Good work gang, highly recommend.
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Had the absolute pleasure of dealing with Hilley . He understood exactly what we were after and gave other options to choose from. We actually picked one of his suggestions. My partner is a mechanic and we will definitely be recommending ozzy tires . Also , got the best deal , we couldn't be happier.
Hilly set me up real good with some awesome wheels
Second set of rims delivered overnight and fitted on car within 1 business day of ordering , can not be more happy with the service of Ozzy tyres an couldn’t be more happy or impressed with the customer service from Hilly , he goes above and beyond both times I’ve gone through him , treats u like a mate not a customer , Absoloute legend of a bloke and couldn’t recommend Ozzy tyres and Hilly enough
I said it last time… I’d be shopping with Ozzy Tyres again and they always deliver! The customer service from Hilly and the Ozzy tyres team is quick and helpful. The product is always class and exactly what it’s worth. Thanks for the wonderful set of wheels Ozzy Tyres!
Latest follow-ups
Look elsewhere – Beware of these guys. They recommend wheels to me that are not legal $3800 loss. Got ticket for 16mm to high. Asked store to sort it out. Response was not our problem. Check with other tyre companies before wasting your money here
Follow-up · Still no action. Avoid at all costs
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My son ordered wheels and tyres for my 73rd birthday for my Mazda CX3 which he brought new for me, I think they look crap hot. Thanks very much Ozzy Tyres and my son Shane and I love them. Show details
Follow-up · Since putting the wheels and tyres on my car it handles so much better on the road and not as much noise, I'm so happy with the purchase and the service.
Follow-up · My son put the wheels on my car they were rotated 2 months ago when my car was serviced, drives much better and so much less road noise now could not be happier.
Received my wheel package on the 19/6/26 Absolutely love them the service i received from the guys at ozzy tyres was 100% perfect couldn't fault them one bit recommend them to any future customer thinking off purchasing wheels from AAA+
Follow-up · they're 100% tops love them they look so good cleaning is so easy feel good driving and thought the tyres would be noise but they arnt at all even at 100kms they're are quite and smooth
Find out how Ozzy Tyres Online Store compares to other Tyre Shops
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Positive reviews
I ordered a set of tyres and rims from ozzy tyres, had the absolute pleasure of dealing with hilly, he went above and beyond to help me out with making sure everything was perfect! He was very professional and I couldn’t be more happy with the end result!
Got a new set to go with our Sealion Seal, guys on chat were helpful in assisting with which ones to get. Ended up getting one of the new sets on clearance ata bargain price.
Really happy with the new set of pirelli's and i think great value too. Look amazing on the ford, can't wait!
Negative reviews
Just terrible the way they pretend to ask questions in messenger when it's only a bott...I told then to get lost and the reply was nice choice so you want tyres with those wheels... bloody idiots
Misleading advertising and dishonest sales tactics. I ordered tyres online. The website advertised “1–2 days delivery”. After several days I had received zero tracking and zero communication. When I tried to cancel the order due to the delay, they tried to push mismatched tyres on me and wanted to charge a 25% restocking fee. They also told me… Read more
that OE tyres and standard tyres are identical inside, except for the OE stamp marking. This is completely false and misleading. The whole experience felt dishonest. I had to go through my bank to get a refund. Would not recommend buying online from Ozzy Tyres.
Absolutely garbage products, cheap nasty Chinese rims, do not waste your time, horrible customer service
Follow-up · Horrible quality wheels Customer service Horrible and rude. Treat you like crap Tried returning for a refund, no luck, just somehow blamed me for the terrible quality
Recent reviews
Lucky it was a good price Ordered online on 21st, selected instore fitting. Online it clearly says fitting available in 2 days after selecting the preferred store, so expecting fitting today on 23rd. I called on the day I placed the order and they… Read more
said they should arrive to the local store on Friday 23rd so again expecting to be able to get them fitted in the afternoon. Then I receive notice that the tyres & wheels were only dispatched today on the 23rd and now expected arrival is 27th
Really unimpressed
Follow-up · Instore communications were fast - they called and fitted them on the day The team at Ozzy Ipswich are on the ball - next time I will deal with them direct as they would be quicker, more efficient and actually earn the sale(I believe your local store that fits then doesn't get the sale just the fitting fee)
The guys at Ozzy Tyres, especially Hilly and the crew at Fyshwick were absolutely amazing. Excellent, professional and friendly advice and help from the start to the end. Can't thank these guys enough and will definitely deal with them again in the future.
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