Would not recommend, they take no pride in their work, recommend tyres that the company don't even advertise, run late, leave bolts loose, don't even clean the tyres. The tyres they recommended are worse than the bald tyres I took off, extremely disappointing and would recommend to avoid at all costs. Go to a larger company with good customer support. Show details
Amazing service and fast delivery on an urgent spare tyre – Amazing service, am visiting from Sydney and needed an urgent spare replaced. Went to corporate tyre shops and kept being told someone would contact me! Dropped in to Ozzy Tyres and had it all sorted within 10 minutes! Amazing service
The best – Took my MY22 Ranger to Joel at the Underwood Store. I knew what look I wanted and he helped pick out wheels and even got tyres in that I wanted they they don’t normally stock. His communication through the whole process was fantastic. When the car went in for fitting, he even dropped me to the gym and picked me up when the car was ready. Feel like… Read more · 1
he absolutely went the extra mile and the car looks amazing on top of that. I’ll definitely be going back for other work and recommending Ozzy Tyres to everyone. Thanks so much guys very happy.
Reviews with attachments
Friendly people and brilliant service i recommend it and the rims is 10/10 will buy again Show details · 1
Awesome Awesome Awesome – Very professional and caring people love business like this there show room is awsome to very good choice's to be had thanks guys. Show details · 1
Sensational – Sensational service, great price and I would highly recommend. Well organized with no fuss. Show details · 1
Happy – Great service great team Happy with the advice given when purchasing new wheels for my ute Will definitely be a returning customer Show details
Positive reviews
Communication/Customer Service – Although there was constant walk ins, customer service was great, stopped briefly to acknowledge me as he continued with a customer, workshop was busy but my car was ready within the hour great service in my opinion Show details
Fantastic fast service – Got a flat tyre early on a Saturday morning and they fixed it straight away !! No waiting at all Amazing fast service and super friendly team Great job Ozzy I’ll definitely be coming to you guys every time Show details
Needed urgent tyre change – Needed urgent tyre change as mine had blown on the highway and I have no idea how to change one and I had appointments!!! Thankfully they fit me in super quickly and were super helpful would 10/10 recommend
Negative reviews
Useless and lie – They didn’t stick to what the said in black and white messages and then took days to respond to end up not hearing from them .. I would never recommend Show details
Would not recommend – bought a set of rims and mud monsta tyres for my Navara. Ordered 18's and paid upfront. 2 days later was told that 18's weren't available but they could get 20's.....now, in hindsight I should have said no because I didn't want 20's but reluctantly said yes because they were the style I liked. A few days later was told they were in stock. I… Read more
drove an hour to have them installed and after an hours wait, they relised the factory sent the wrong pattern..... but that's okay, I returned a few days later. They fitted them and did a wheel alignment.
The tyres didn't last more than 12 months as the the tyres started to deform and all 4 tyres sustained splits in the sidewall...which isn't good considering the car rarely sees the dirt.
Cheap products that aren't designed to last.
Anthony, sorry to hear you have had this experience in… Read more
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Nice wheels but fitted the wrong illegal size – Ozzy Tyres Underwood QLD I actually like the wheels. I do. The quality is great & they do look awesome. I was also happy with the customer service. However!!! And this is a big one. They have fitted the wrong size of wheels onto my vehicle which made my car illegal to drive. Now, I’m not an expert in cars at all so I literally had no idea that… Read more
wheels must not protrude beyond the bodywork of a car but I did google this & found my answers quite easily. These wheels were totally unsuitable for my car. I was lucky that my colleague picked up on it and advised me to contact Ozzy Tyres pronto to have them changed.
I’ll give it to the guys, they have swapped them over immediately, handled it professionally and did apologise for the mistake. But I just can’t get over the fact that they let me drive away with illegal wheels that they fitted (fitment guaranteed apparently) in the first place! It is just not on and it shouldn’t happen when it’s something they ‘specialise’ in.
So in summary, the wheels look great, price is great, customer service is good but do your research before you let them fit wheels on your vehicle and make sure they’re legal
Recent reviews
Very helpful! – Ordered online, when they told me it was out of stock they upgraded what I ordered and installed everything for me at the underwood store. Service was fantastic and I love my new rims and tyres! Show details
Can’t recommend highly enough! – Called to enquire if my rims and wheels had arrived, was told they are at the warehouse but would retrieve them immediately. Went straight there, pulled in and handed over the keys, 15 minutes later, all was installed and ready to go! My lift to pick me up hadn’t even arrived yet! 5 Stars all the way! Show details
Exceptional service – Exceptional service with tyres and customer after care. All of our queries were handled with expert and professional advice and execution. Show details
Grate service – Really good service can and will help with most wheels and tyres
Ozzy Tyres Underwood – Wonderful job by the guys as usual highly appreciated. Highly recommend to anybody. Show details · 1
This place is great – Great customer service highly recommend to anyone chasing new rims Show details
Wheel Balance inspection – Great quick friendly service. Highly recommend them . Be back again Show details
100% recommendations – Helpful and customer focus teams, heaps of stocks to pick from. Show details
Find out how Ozzy Tyres QLD, Underwood compares to other Tyre Shops
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- +1
Very talented workshop staff – They boys in the workshop are very knowledgeable, great service guys will definitely recommend to the the JATT Boyz Show details
Good service – Good service, easy to find a all type of wheels and tyres here
Ozzy tyres Awesome – Quality product awesome customer service. Definately recommend to all my friends and family
Ozzy Tyres Underwood – Great products and helpful advice. Go and see the team at Ozzy Tyres Underwood. Show details
Great products and got what i needed – Got my new key that i needed and had great servivice
Manjit – Izzy tyres QLD Underwood really good service very fast and helpful people. Good price as well
Good service – Was a great team, great service, very friendly safe. Will be going back here if i need anything. Show details
Excellent knowledge good advice – Very impressed with Ozzytyres Underwood. Knowledge of their products is excellent and followed up with an excellent service. Show details
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Hi Toppa, We’re truly sorry to hear about your recent… Read more