I recently refinanced my residential home with PMG and I was very impressed with there service and efficiency.
I had shopped around to others and no one would come close to the rates and service that these guys offered.

John was very professional and available at anytime to answer my questions.

I would highly recommend then to anyone looking to refinance or purchase

John has helped us with several home and investment loans over a number of years, and has consistently found the most competitive rates available. He is thorough and attentive, and ensures his clients are looked after well beyond the initial arrangements. He is very efficient and ensures the whole process is as hassle-free as possible. I would recommend John to anyone seeking finance arrangements.

Pacific Mortgage Group have been so helpful fast service and reliable. They are awesome on rates and very cost efficient. I highly recommend pacific Mortgage Group to anyone looking for a mortgage

I dealt with John and throughout the process John was really professional and went beyond to answer my calls and reply to messages in time. Will certainly recommend John and his team.

We have worked with John at Pacific Mortgage Group for 2 years now after he arranged remortgages of our investment properties and home. It was complicated but he managed the entire process, saved us a good deal on the way and set up much better loan structure. This has allowed us to work with them again to remortgage to take advantage of the current fixed rate offers. Don't underestimate the importance of this skilled service; it set us up well and we benefited in the hip pocket every month.

It's pretty rare to encounter sales people who exhibit the horrendous service, explosive aggression and air of arrogance that these people exhibit. I would suggest people are wary of this company because if this is their 'service' during presales, I can only imagine how bad it is after the sale. I'll be making further complaints to the relevant regulators.

As first home buyers, Christine made our experience simple and enjoyable. She went out of her way to find the best interest rate possible (best we found in market) and stepped us through the requirements. PNG also refunded all the fees so we saved over $1,000! We don't have much to compare by but considering the horror stories we've heard from friends and family, working with PNG was a walk in the park. Highly recommended. We'll use them again without hesitation.

Just wanted to drop a quick note to recognise the exceptional customer service provided by PMG, and specifically Christine Pencev, in arranging home loans for my partner and I in May 2020. Without going into specific details the mortgages were complicated and the application process was very involved. Christine was consistently helpful, professional and persistent in arranging our loans. Absolutely recommend PMG/Christine's services to others. Shane WA.

Just finished refinancing my home loan and investment with John from Pacific mortgage group
- Pro’s
PMG had great rates, Zero Fees and no surprises.
John listened to my needs and provided clear advise and directions.
Went above and beyond to maximize my borrowing capacity.
Turnaround time for end to end refinance was 6 weeks- with regular follow up’s and updates from John.
Refunds processed as promised in timely manner
Look forward to working with John and Christine again.

Christine at PMG was a delight to work with. She obtained the best home loan rate according to our terms (not an easy feat), and made the whole process clear to understand & stress free. She was very helpful & diligent. I highly recommend PMG (& Christine)!

The turnaround time to refinance and loan processing is quick. They handled refinance and investment loans for me. Considering this as a strength they have, they will do even better if they consider 'Customer communication' as a potential area of improvement.

This is the second time we have organised loans through Christine at PMG and couldn’t be happier with her service. Very helpful and always so quick to reply to emails. She went above and beyond to get our loans over the line when things went a bit pear shaped. She will definitely be our first port of call next time we need finance.

Christine at PMG was fantastic. I have had many mortgages and she made this one super easy and clear. Was always on hard to give advice and assistance. Thank you

PMG assisted me with refinancing both my properties. I liked their straight forward approach and professional service. Communication was prompt and they kept me updated with the progress of my applications. I have already recommended them to a friend and I will go back to them for my future loans.

The worst ever experience I have had since my first mortgage application in 2009.
They promised low interest and then try to sell more expensive product. The sales representative’s behavior was inappropriate very aggressive and rude. Excessive amount of verbal pressure, repetitive phone calls and unnecessary or duplicated documents were required every single day even not related to this service (eg my contacts with Alinta energy or insurance companies etc).
Two weeks were completely wasted with these guys. Application was cancelled due to excessive pressure and rude and inappropriate behavior of Sales representative. Upon application cancelation he even demanded to pay “evaluation fee”.
Beware and stay away.

Christine was really helpful in explaining information as well as keeping us updated with the loan process. Any queries would be responded very promptly. Highly recommend her to be the person to take care of your loan.

Christine did an excellent job processing the loan for my townhouse. She was very helpful and responded promptly to any queries. I would recommend PMG to my friends and family.

My PMG broker Christine was fantastic from start to finish of the loan process! Nothing was too much trouble, and she responded to any query without delay. Would highly recommend her and PMG!