Painmate Tens Machine
51 reviews
- Significant Improvement
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- Moderate Improvement
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- Mild Improvement
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- No Effect
- Chronic
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- Acute
- 15 minutes
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- 1 hour
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- Several hours
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- More than 1 Day
Waste of money. Would only work if my hand was still on the button, the second I’d take my hand away, it would stop working. Now, after a month of having it, it won’t work at all. I’ve changed the battery several times, no change. I wish I never bought this Show details
I have chronic back, hip, neck and thigh pain. Many years ago I got a TENS machine but found it not easy to use due to all the loads getting tangled or caught in clothing and pulling the pads off, then I had to find the gel to apply to the pads - I stopped using it. Then one day my hubby gave me a Pain Mate and I couldn't be happier. It came in a… Read more
small box so i can take it everywhere i go, refill pads come in a pack of 3 and include a replacement fresh battery so i never have to worry the batterys gone flat. Its so easy to position on my own body and turn it on, up, down and off. Sessions last 15 minutes then it stops autmatically so I don't have to worry about falling asleep with it on. The gel pads can be used multiple times before needing replacing. The pulsation varies in beat and can be extremely strong if you turn it up too high. It works wonders for my pain, I take it on trips so have used it while sitting in a car, on a plane and even when camping Have even had it on while I was at work and while shopping and noone around me was aware. I have put several friends and my sisters onto the Pain Mate, after they tried mine they bought their own and are happy with theirs too. I highly recommend the Pain Mate to young and old for nearly all chronic and musculoskeletal pain
Waste of money – Bought two Painmate units and two packs of replacement pads to help with a calf muscle issue, unfortunately neither unit would switch on, for the first one I replaced the battery with a brand new one in case it the supplied one was too old, it still didn't work. I suspected I had purchase a faulty one, so I tried the second unit with a similar result. bottom line got very frustrated and chucked them both in the bin. Show details
Reviews with attachments
Great customer service – I really like this, for the price. I had issues with the gel pads at first but all resolved quickly with great customer service and some good tips for usage. I haven't had it long enough yet for a more detailed review. Show details
In-depth reviews
Just amazing. Has helped my back so much – I've owned this little device for a few years now. Purchased at Costco. I regularly use it on my lower back. It's small enough to stick on and leave there for hours. It has definitely helped my back. Initially it helps with the pain, but I find if I use it a lot then my back is a lot better the next day. I've tried it on my elbow with limited… Read more
success. Very hard to get it stuck correctly. It does work but you basically have to keep your arm straight and not use it.
This is my second unit. The first stopped turning on after about a year. Took to my local pharmacy who gave me a new one and returned the faulty one. No questions/receipt etc. Awesome!
I also rang them a week ago when it started beeping. Haven't used it for over a year so forgot it does this to tell you to change the battery. They were helpful but did tell me that if it didn't start working after changing the battery to take it to a stockist and they would swap it over.
Highly recommended.
First day and it's good – I purchased this product from my local Priceline Pharmacy and on the way on home searched to get info online. I was really concerned with the reviews as so many were poor and bad. So concerned that I phoned the pharmacy when I got home and asked why did they sell this product when all the reviews were so bad. I was hesitant to open the product… Read more
incase it was not going to work so I phoned the company to source their guarantee to provide a full refund if it did not work. Great service from one of the senior management gents. I tried it and I was sooo disappointed that it was a dud and there was no vibration felt at all and I read the manual carefully to ensure I was using the product correctly. A week later I take it back to the pharmacy (for my refund) but asked if it could be the batteries that might be from a faulty batch, etc. She did say another woman wanted to return the same product until she discovered she had not use it correctly. So she instructs me to apply to my arm, hold down the + and wait for the beep noise, then proceed to touch the + again, then again and all of a sudden I could feel the vibration, better then I expected. I was pleased, took it home and can say that I used it this afternoon and it was very effective and again this evening - again it was very effective. I think and hope to be one of the many thank love this product. Here's hoping it last as it's my pain relief for my shoulder pain.
My portable comfort relief – I've had mine for well over 2 years now and would be lost without it. I have suffered considerably with neck pain for most of my life and I have many other items that I have used to relieve any pain. The Painmate is like a mini tens machine for which you can carry around in your handbag or if travelling. You don't have to worry about wires… Read more
because it is so portable. It comes in a clear protective compact which is great because it keeps the pad clean and ready for your next use.
I have found the tens pad lasts quite a while for me before I need to change them.
It's so easy to use. Apply the pad say the back of your neck. Make sure that the pads are flat against your skin. Then press and hold the plus (+) button down for about 3 seconds. This is when you really have to listen for a very faint beep that will let you know that you can now keep pushing the + button to get to the intensity of what feels comfortable for your pain. There are 15 intensity levels so plenty to choose from. After 20 minutes of use, it will automatically shut off. If you want to shut the device a bit early, you only have to press and hold the minus (-) button for 3 seconds and it will stop.
The gel pads are easy to replace.
My husband also uses this device for his back and calves.
I am impressed with how it works. I must point out though that a lot of people will apply the pads after moisturising their skin and this is not good for the pads as they won't stick well. Your skin needs to be completely dry.
The gel pads seem to last me quite a long time. Battery life is also great.
Positive reviews
Stops thoracic neuralgia ( pain between shoulder blades) – I experienced a serious encephalomyelitis ( autoimmune condition) that left me with permanent painful peripheral neuropathy, but soon after also developed intermittent burning pain/itch/crawling sensation between shoulder blades unresponsive the Lyrica I am taking. THIS TENS device stops the pain. It really does!!! Like a cold compress applied… Read more
to the area. Need to use it only when the area of neuralgia flares up. Would not do without it. If you find it doesn't work well, increase the intensity or buy a new CR2032 battery. Pain stops whilst its on AND not there when finished.
Beats Oxycodone – Just had first drug free night since Total Knee Replacement,yes you have to replace gel pads but still way cheaper than scripts and more effective.Money well invested. Show details
Pleased with my purchase – I suffer from a frozen shoulder (bursitis) and a full-thickness tear of a tendon in the same shoulder. My tendency to favour that shoulder and arm has caused the little-used muscles in my arm to become weak and painful. A co-worker recommended that I try a TENS machine to help with pain management. I picked up this product today and have used… Read more
it twice. Already it has provided MUCH relief and I'm quite grateful. I can see that the gel pads will require replacing often, which is a little disappointing, but it's not detrimental enough to make me stop using the device.
Negative reviews
Get a traditional TENS machine – Waste of money. You are much better getting a traditional TENS machine that actually works. This one doesn't stay stuck on for long and it often sends zaps from one part of the pad to another because it doesn't stick well enough.
Waste of money – The electrical pulses are very weak, you can hardly feel anything even at max level. Feels more like an annoying dull vibrating feeling. Dissatisfied and disappointed Show details
I use to think this was great – Don't waste your money on this. When it works it's great. The problem is after changing the batteries you will have a lot of trouble getting it to work again. I've put a brand new battery in it and all it does now is keep beeping and won't turn on. I've read many reviews and found a lot of other people have said the same thing about it after changing the battery. It's useless to me now and may as well go in the bin. Show details
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Recent reviews
Total waste of money and time – You have to keep the area totally flat for it to work so it is useless on anybody parts that curve or it doesn't work. There are parts that you have to keep buying which are expensive. The unit is ridiculously overpriced to begin with. It is THE most useless and overpriced health device I have ever bought. Show details
Absolute PoS – This machine is extremely finicky and takes about 15-20 attempts to get it working. How ironic given it can be used “up to 50 times”, so by the time you get 3 uses out of it you’ve applied and removed it 50+ times and the gel pads are now useless. When it does work, it is extremely weak at best. Save your money for a real TENS machine. Painmate should be ashamed that they’re selling such a useless product.
Great Product! Very easy to use – I used this for the first time about a year ago, it was very easy and straight forward to use. I would recommend to others. This product did exactly what it said it would do, and helped alleviate the pain I had. Much cheaper than other devices which can be hundreds of $$ Show details
Just doesn't work properly by Anne F 10 April 2021 – I bought Painmate Tens machine after it being recommended by my doctor as another way to relieve pain in my back from a bugled disc and sciatica pain. I paid $55 at the chemist 6 months ago for the product I have had some success in the beginning with it but mostly over the 6 mouths I have bought so many batteries as it only seems to work a… Read more
couple of times then it just beeps and the gel pads don't last long and after a short while, it just end up sticking to my skin when I try to pull the machine off, so I have now given up after many attempts and money to keep it working and will now be looking for alternatives.
keeps beeping doesn't work – I was given this as a gift and it worked a couple of times then kept beeping regardless of what I did like change the pads and battery. I sent it back to the supplier, they said they tested it and it was fine I got it back and had exactly the same issues, not engaging and beeping I tried it in mulitple areas still nothing. I couldn't be bothered going through the process of sending it back a second time. Show details
Biggest waste of my money !!! – Lucky to even get a one star this is an absolute waste of money I got sucked in twice buying this device as the first one died after 1 month of using it second one lasted 4months kept beeping and eventually stopped working both machines are dead now and I won’t be buying another stay away from this, worst $50 I’ve ever spent sorry worst $100 I’ve ever spent. Show details
Love it. No Problem – It constantly beeps when it is not attached to the skin properly but once you figure out how to fix it, it is a great little machine. It's good for a quick spot relief. Show details
Don’t waste your time or money – Bought this machine as a backup as i had left my tens machine at home. One of many that I have used over the years. This is the first and only one I have ever come across that is in my opinion the most inferior and cheap piece of rubbish I have ever attempted to use. Put one battery in, instantly got the low battery signal. Put the second battery… Read more
in that counts with the product, it turned on, went to turn the intensity up and it instantly brought up the low battery signal. Went and bought two new batteries machine turns on, feel a small pulse however can’t get it strong enough, then in no time nothing. The gels are secured properly. Returning to the store tomorrow. Do yourself a favour and buy a good brand or even a tens machine off eBay that can be recharged, they are strong reliable and will last you for years will just need new gels occasionally. I would be embarrassed to be associated with this product.
Complete waste of money. Errors almost every single time I try to use it – Bought this to assist with ongoing back pain. It doesn’t matter where I try to place it on my body, it turns on then when I try to increase the intensity it starts beeping non stop and won’t work. I’ve tried changing the battery and the sticky pads. The product just doesn’t work properly. Complete waste of money and incredibly frustrating. I… Read more
strenuously recommend you do not buy this. Incredibly disappointing to have wasted so much money. Buyers beware.
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Worst $50 spent – The product worked for the first few times but very fickle to get it working. Now it turns on, I press + once and it works and upon pressing + again it continues to beep... very disappointed Show details
Wish I’d seen these reviews – I bought one of these from Priceline today - it has good reviews on their website, the price is good and I’m in a lot of pain with a bulging disc. I used it three times today and then it stopped working. I went online to see what other people said about the battery life because I was thinking “surely not”. I took it down to Priceline and asked… Read more
for a refund - they said no, because I had opened it. I pointed out that was why I knew it didn’t work. She then said they’d have to phone the company, I said no and basically had to quote my consumer rights from Dept of Fair Trading to get a refund. Priceline are the supplier, they are responsible.
Good until it works – It worked ok first, then was sitting unused in its box for a few months. After that was impossible to turn them (I bought 2) on again. Of course I changed the battery, so that was not an issue. The machine simply stops working. Now I can see others have very similar experiences. It has a very short life cycle, creating too much rubbish, bad for the environment and expensive, given you cannot use it for long. Show details
If only they worked – I have bought 3 of these, they work once or twice, then no longer work, It just beeps continuously. These are expensive and I am very disappointed. When they work, they are great. Chemist will not exchange or refund me. Show details
Disappointed – I purchased my tens machine,it worked 3 times and died on me. The chemist replaced it,then the new one worked once then all it does is beep. I have changed the battery and help pads nothing worked....so disappointed
Don't buy – So bought this as was advised it's good, when it works it is. It has good preset mode, that bring a constant charge and a pulsating charge. You can't change it, but it's good. The issue is getting it to turn on, had mine less than a month, won't function on my leg can't seem to sense skin, I even shaved, works on arm. Also pads are poor quality,… Read more
they pull away from unit way before they stop sticking to skin. I have another brand and never had an issue, so knowing how to use and look after isn't an issue. I would look else where.
Works great for me so why complain – Been using for 3 days on my back and Achilles....just love it.off painkillers for the moment..not sure why it works so well. Son brought it for me and thought it would be useless. Show details
Disappointed after a great start – I bought this unit after having had positive feedback from family members as to the efficacy of TENS therapy. I made my choice based on the compact, discreet appearance of this product, as I intended to use it in my workplace as well as at home. When I used the product it was just blissful, the pain relief was really effective and it did not… Read more
interfere with normal activity. BUT..... the battery life was ridiculously short, about 10 treatments and the unit seemed to develop a random response to the input instructions. When it worked, great relief! But completely unreliable in its response, and sucked the battery dry so quickly. I’m so disappointed, because when it works, it’s great...but so unreliable.
Good relief but batteries dont last the 50 times it states – When it works if is brilliant but batteries dont last very long and its so hard to change batteries due to cover too fiddley to open. Its convenient having no leads etc like other tens machines. Bit expensive unit overall Show details
Best little pain reliever on the market – I bought this over 2 years ago, and love it. It’s on its second lot of gel pads and second battery, after lots of use. I use it, on average, on a fortnightly basis, mostly for my knees, back and neck, to help with muscle and arthritic pain. After a recent injury to my shoulder, due to a car accident, I’ve been using it nightly, before bed, and… Read more
it gives me enough relief to get a good night sleep.
It has certainly saved me a fortune in pain meds over the years.
Waste of money – Bought mine <3 months ago at Priceline. Didnt feel anything 1st use and 2nd use didnt even turn on. Gel had peeled back a bit and case very hard to open. Took it back to Priceline for a refund and shop person opened it with difficulty and then disappeared with it. Came back and said she had put it on HER arm and it worked so she would have to ring… Read more
the manufacturer before I could get a refund. Shocked on many levels and was not prepared to wait (was told to do some shopping and come back after her call was returned). Hygiene ignored by staff so I will not be using it again. Waste of money .....just a, bit of expensive rubbish.
This is Great, when it works – I had my doubts buying this for a painful elbow but it actually relieved the pain but after a few weeks and changed batteries twice, on the second change it wont work at all. cant find the receipt so the chemist wont do anything.
Its just "ok" – I use the pain mate for pain associated with thoracic disc buldges and protrusion. Works while its on, however, needs frequent battery changes and new gel pads which gets expensive.
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