- Sign in
- Write a review
Panasonic ECONAVI AERO Z-TKR Series
CS/CU-Z25TKR (2.5kw), CS/CU-Z50TKR (5kw), CS/CU-Z71TKR (7.1kw), etc...Rick H.Greater Melbourne (Inner), VIC
Don't waste your money or time
System puts out air about 5 degrees cooler then the air going in but according to the so called technician that spent about two minutes, the our side unit is OK so bad luck, suck it up and put up with it, pathetic at best.
December 12th 2019 Update: Full of crap
So their so called technician who came out, sent report to Panasonic with incorrect information so, get call from Panasonic saying nothing wrong hahaha, have request to have someone with any idea about split systems to come and do a decent inspection, problem with Panasonic is they don't exist.
Purchased in October 2019 for $2,700.00.
Similar opinion? Write a review on ProductReview.com.au!
Noni
- 4 reviews
Perfect for bedrooms!
We recently had these installed in our two kids bedrooms. Super quiet! So effective! Simple easy to use controls. Great in SA heat
& didnt blow out the power bill. No more hot sleepless nights!
Purchased in September 2019 at Betta Home Living for $899.00.
1 comment
Similar opinion? Write a review on ProductReview.com.au!
Traceytray69South East Queensland, QLD
- 2 reviews
- 2 likes
The best I've had.
Perfect for both heating and cooling. Performance is better than I could have hoped for. The hearing is excellent. I turn it off after an hour as it heats so well. So keeps running costs well down. Summer cooling is fantastic and doesn't send my electric bill sky high.
Easy to use, remote control is well designed but is lacking a indoor temperature button which I had on my LG air conditioning in previous home. Would be beneficial to add this Panasonic.
Price of unit was great and the 4.2 kw cools and heats a 40sq room efficiently.
Purchased in September 2018 at Betta Home Living for $999.00.
1 comment
Panasonic Australia C.Panasonic
Hi Tracey, thanks for the taking the time to provide the feedback on your air conditioner and your great experience with the energy efficiencies with it.
Similar opinion? Write a review on ProductReview.com.au!
jomillalice springs
- 3 reviews
- 2 likes
Cool air cool styling..
I purchased this split system to replace an old one. It is a sleek design and very easy to use. It is sup8et quiet and quick to cool down my home. I would highly recommend to others .
Purchased in December 2018.
1 comment
Panasonic Australia C.Panasonic
Hi Jomill, thank you for taking the time to provide your review on your air conditioner.
Similar opinion? Write a review on ProductReview.com.au!
awiseowlMid North Coast, NSW
- 16 reviews
- 5 likes
- ECONAVI AERO CS/CU-Z25TKR (2.5kw)
- Verified purchase
Super Quiet
We are Panasonic fans.
We were surprised at how quiet this air con is. We have other older Panasonic air cons & they are a lot noisier than this one.
It even goes up & down by half a degree EG 22, 22.5.
Dual sensor, it also turns itself off automatically & back on when it requires.
Perfect size for our home office.
3 comments
Panasonic Australia C.Panasonic
Thanks for the great review. We love hearing about how happy our customers are with our products :)
All our air cons are reverse cycle Panasonics, we have 5 of them in the house LOL , we need to buy Panasonic shares!
We also have Panasonic TVs, we are AV installers & have noticed the tuners on the... Read more
Panasonic Australia C.Panasonic
Thank you for being such a fantastic loyal fan. If you are a member of My Panasonic we will reach out on there for any offers to our great customers.
https://www.panasonic.com/au/my-panasonic.html
Similar opinion? Write a review on ProductReview.com.au!
WK L.Sydney, NSW
- ECONAVI AERO CS/CU-Z25TKR (2.5kw)
- Verified purchase
Great unit
Have 2 of the units installed. They are made in Malaysia. No major problem so far. However the indicator lights on the indoor unit can be annoying at night. Got them during the ebay promo from power land with free delivery.
Purchased in March 2018 at Powerland.
1 comment
Panasonic Australia C.Panasonic
Hi WK, thank you for taking the time to provide your positive review.
Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
AlexPerth, WA
Do not install in a bedroom, makes clicking creaking noises.
We have one of these installed in a bedroom, the fan keeps switching off and on repeatedly, and when the fan is off the unit makes clicking and creaking noises which are very disruptive to sleep. As far as I can tell there's no way to just keep the fan going. (I'm also not sure if it actually has an inverter in it - if it did I wouldn't have thought it would switch on and off like a duty cycle.)
Purchased in January 2018 at The Good Guys for $1,500.00.
1 comment
Panasonic Australia C.Panasonic
Hi Alex, sorry to read about your experience with your air con. Some expansion and contraction noises will be heard as the unit heats up and cools down (this is the materials in the unit. You can swit... Read more
ch the unit onto manual mode to have the fan run continuously. The inverter and econavi is what does switch it on and off as you describe, once it reaches temperature, the fan speed reduces and ramps back up as the temperature drops or rises above your set temperature. Please contact our customer service team on 132600 if we can be of further assistance to you. This video may also help you https://www.youtube.com/watch?v=F07hfzJpPZ0Similar opinion? Write a review on ProductReview.com.au!
umingADELAIDE
- 8 reviews
- 4 likes
Cools down and heats up quite well, but strange noise bothers me
I had this unit for about 2 years and from about half year ago every time when i turn on and turn off the unit, there are strange noise like plastic being hit or crushed, or the fins cools down after heated or I don't know what actually makes the noise. The noise is actually quite loud it goes for a while even few minutes after shut still appears once or twice. I am not sure if this is under warranty. Do you guys have the same issue???. Thank you
Purchased in November 2017 at Airconditioning Warehouse Sales.
1 comment
Panasonic Australia C.Panasonic
Hi Uming, the air conditioner has a 5 year warranty, please contact our customer service team on 132600. If you are able to record a video this would also be helpful for our team to be able to further understand this.
Similar opinion? Write a review on ProductReview.com.au!
James C.Greater Melbourne (Inner), VIC
- 5 reviews
- 2 likes
Good product
I live in Melbourne Victoria, this is a very good product. However you need to find your own installer for the product from your local paper. The store where I bought the product can arrange installation but they will try to charge you double if not triple the price of installation. Still working well and no issues after 3 years.
Purchased in January 2017.
1 comment
Panasonic Australia C.Panasonic
Hi James, thank you for taking the time to provide the review on your air conditioner.
Similar opinion? Write a review on ProductReview.com.au!
wilgregPerth, WA
- 2 reviews
Fan on / off
Why does the fan keep going on and off it drives us mad ! We have 6 other aircons different make where at night you turn down to quiet and the fan just keep running very quietly. Lucky this one is not in our bedroom! As I would throw it out. We were advised that the new 7.1 kw unit was the quietest on the market.
Not at all happy .
Greg
Purchased in April 2019.
1 comment
Panasonic Australia C.Panasonic
Hi Wilgreg, thank you for the review, please contact our customer service team on 132600 and we can try and assist you with getting the best from your air conditioner.
Similar opinion? Write a review on ProductReview.com.au!
JamesPerth, WA
- 12 reviews
- 5 likes
Decent however a little loud at night
Really good cooling during the summer
using for heating in the bedroom (got 3 installed) and find them a bit noisy even on quite mode.
unit seem cheaply made and creeks through then night
But heat and cools well
lots of features and reasonably priced ($1,200 installed per unit, got 3 installed)
Purchased in November 2018 for $1,200.00.
3 comments
Panasonic Australia C.Panasonic
Hi James, thank you for taking the time to provide your honest feedback.
No worries, good unit but wish it didn't rattle at night.
FYI the rattle isn't constant just every now and again and enough to bother me but my wife sleeps through :)
... Read more
Panasonic Australia C.Panasonic
Hi James, yes you can dim the lights, as per page 14 the way to do this
The indicators are too bright
• To dim or restore the unit’s indicator brightness, press and hold the up arrow for 5 seconds.
Similar opinion? Write a review on ProductReview.com.au!
Sam C.North Queensland, QLD
- 4 reviews
- 1 like
Very quiet and the powerful mode is useful to get on top of the heat when I first come home.
Replaced an existing split system with this product and the noise reduction was amazing. Other than that it works as advertised and easily cools the recommended room size.
I live in North Queensland so obviously I can't comment on it's heating performance.
One thing to note with split systems is that I've had multiple issues with installations, so I think we should make sure we are not blaming manufacturers for installer mistakes.
Purchased in March 2018.
1 comment
Panasonic Australia C.Panasonic
Hi Sam, thank you for such a great review and providing such honest feedback, we really appreciate it.
Similar opinion? Write a review on ProductReview.com.au!
KapitoshkaSouth East Queensland, QLD
- 24 reviews
- 1 like
- ECONAVI AERO CS/CU-Z50TKR (5kw)
- Verified purchase
Works as advertised
Despite buying Panasonic ECONAVI AERO CS/CU-Z50TKR in the middle of 2018 we ended up installing it only in December. It was a tough choice what brand AC to buy. The market is very competitive now and Mitsubishi (electric and heavy industry) along with other competitors sharpened prices considerably. The decision came down to Panasonic energy efficiency. None of Panasonic's competitors (within similar price range) had same or better energy rating. What also helped, we had previous model of current 5kw Panasonic system that we were happy with.
T...Read more
Purchased in July 2018 at The Good Guys for $1,211.00.
Similar opinion? Write a review on ProductReview.com.au!
TonyCentral Highlands and Goldfields, VIC
- 2 reviews
Panasonic warranty - beware
Purchased and paid nearly $3000 for installation of a Panasonic aircon from a local business in a large country town well before Christmas and summer 2018. The unit was faulty on first use. After numerous frustrating phone calls it took 7 weeks (across the hottest period) to replace the faulty component. I was told along the way I had to pay a travel fee for the repairer which eventually amounted to $376! I knew nothing about this charge at purchase and understood that a warranty guarantees repairs at no charge. Panasonic insisted this is consi...Read more
stent with the contract (maybe some very fine print?) and that I just had to bear the cost. Unhappy, I asked to speak with management. Several days later they offered to pay half but absolutely no more. I asked what had I done to incur this charge? No clear answer. Still waiting for them to review recordings of phone calls...... While the calls were always polite and professional, there was a clear reluctance to meet even half way and I seem to be at a stalemate for the total cost. In 63 years I have never made any consumer complaint before and I am finding this to be a very unpleasant experience. Be very wary of Panasonic warranties!!!Similar opinion? Write a review on ProductReview.com.au!
EvePerth, WA
- 23 reviews
- 26 likes
Excellent - Panasonic 2.5 KW Split System Air Conditioner (Cool Only) CU-Z25TKR
Purchased this Panasonic Cool Only Split System for my master bedroom just over a year ago. The 2.5KW size is perfect and with living in a hot city (Perth), have found it cools my room very quickly. It has the Econavi function to save on power, and all the other functions are easy to navigate on the remote. It has a timer and powerful or quiet mode. Filters are easy to remove and clean. I have other Panasonic split systems in my home and have found they don't make a lot of noise from the fan motor unit outside which is great. The remote also has a check button which can be used if you experience a fault with the system and this will show a code, so you can check what the problem may be. Can definitely recommend.
Purchased in October 2017.
Similar opinion? Write a review on ProductReview.com.au!
Nicole P
- 4 reviews
Great air con!
We love our Panasonic air conditioners. We now have this model is all of our children’s bedrooms. It’s the perfect size. It’s a quiet machine that works well to heat and cool and I find the temperature very accurate.
Purchased in April 2018.
Similar opinion? Write a review on ProductReview.com.au!
LeaIllawarra, NSW
- 6 reviews
So glad to have on those hot days.
Bought this unit due to the excessive heat we have experienced over the last few summers.
Cools down efficiently & quietly. Haven’t noticed any huge increase in power bills, cools down large living area & whole house if all windows & doors are closed to stop cool air escaping.
Purchased in February 2017 for $1,250.00.
Similar opinion? Write a review on ProductReview.com.au!
Lisa HoltSouth East Queensland, QLD
- 7 reviews
- 1 like
- ECONAVI AERO CS/CU-Z25TKR (2.5kw)
- Verified purchase
Best decision this summer!
I don't know how I survived before I got this installed. Moved into a new house over the Christmas break, during a typical Queensland summer peak. Didn't realise until after I'd moved in there was no air-con in the master bedroom. Shock! Horror! Got onto the Airconditioning Experts and had this little beauty installed. Super quiet while running, cools quickly and efficiently. Low electricity usage and excellent value for money.
Purchased in February 2019 at Air Conditioning Expert for $1,500.00.
Similar opinion? Write a review on ProductReview.com.au!
Worst customer service
I bought a brand new air conditioner on 9 January 2019 and got it installed on 18 January 2019. Since then air conditioner did not run for five minutes. Panasonic is not giving me replacement air conditioner whereas sending technician again and again to my place. Technicians are unable to fix it but doing experiments.
Despite spending $1669 for air conditioner I am not enjoying it in Canberra's hot summer.
I will never buy any Panasonic product.
Similar opinion? Write a review on ProductReview.com.au!
Yusuf
- 3 reviews
- 3 likes
Does the job
Does the job faily well, cooled the room on a hot summer day set to 23. Power consumption is excellent. Getting the right setting is a bit finicky and if fan set to Auto it's way too slow. Better to be set manually. Didn't try heating as of yet. I prefer the Mitsubishi units from experience
Similar opinion? Write a review on ProductReview.com.au!
- ‹ Prev
- Next ›
Questions & Answers
Reg Pasked
Price, efficiency and colour
1 answer
Really efficient price good paid $1000 4.2kw and $200 cash back. White/cream head unit with cream outdoor unit
Shaneasked
We have a 50 sqm tiny home with a living/ kitchen area and a bedroom. We had this unit installed today. We have under floor insulation, wall insulation, ceiling insulation and double glazed windows. We have had it set on 28 degrees for the last eight hours and the house temperature is currently 16. Am I missing something here? The installer said it would heat our entire place in fifteen minutes.
6 answers
entire house maybe due to the walls and air flow direction. i usually turn on to 28 and maybe after 30 mins it will reach 18-19 and it is open space for kitchen and dinning maybe 20-25 square meters.
At two o'clock this morning after being on all night the house temp was five degrees Celsius. Not a pleasant experience.
Panasonic Australia C.Panasonic
Hi Shane, apologies for the information you were provided, a split system is only designed to heat / cool the room it is in. You could find a problem if the unit is oversized for the application, once it reaches temperature (which can be very quickly in an oversized capacity), the unit will shut down. We would recommend using our sizing wizard guide app to confirm the unit size you require. https://www.panasonic.com/au/air-conditioning/learn-more/not-sure-what-size-air-conditioner-you-need.html
You can also contact our customer service team on 132600. SB
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Panasonic Australia C.Panasonic
Hi Noni, thank you for taking the time to share your feedback. We love hearing how pleased you are with your air cons and that the kids will get the benefits for the upcoming summer heat!