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Parisi Bathware and Doorware

Parisi Bathware and Doorware

1.6 from 45 reviews · View Statistics
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Reviews

  • Product Quality
    1.7 (18)
  • Return Claim MadeYes (5) · No (13)
  • Customer Service
    2.1 (13)
  • Job Satisfaction
    1.9 (8)
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Reviewer Photos & Videos

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Stephanie L.
Stephanie L.Sydney, NSW

Parisi toilet permanent stain

published

Horrible toilet that stains and has these black spots that can't be cleaned. Tried everything and can't get rid of them. Anyone knows how to change them? Its not the simple push to release buttons... Making it so hard to change them!
We got those toilets brand new in a brand new unit and so disappointed with the quality. They look nice and that's about it.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo

Toilet

published

The toilet seats are absolutely disgusting they stain and cannot be removed and they were new Parisi did not want to give refund or assist in any way avoid this brand

Product Quality
1/5
Customer Service
1/5
david
david
  • 3 reviews
  • 2 likes

More water leaves the toilet than flushes.

published

Large drops of water sparky out of the bowl every flush. Disgraceful disgusting dirty. I’m going to replace it. Shame as its in a $ 4.5 m new unit

Product Quality
1/5
Job Satisfaction
1/5
Loraine
LoraineSydney, NSW
  • 3 reviews
  • 5 likes

Do not buy Parisi toilet seat

published

Ha ha wish I had looked here first. Onto my second seat as the first one was replaced after I complained of staining. I had to purchase the replacement at half price which was still expensive. The second one is the same, looks disgusting. I am now going to replace it with one from Bunnings. I have 2 bathrooms one which has a toilet seat from bunnings purchased over 10 years ago, still white still looking good and yes you can use bleach on it. Do not buy this product...you have been warned

Product Quality
1/5
Customer Service
1/5
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Leah Marie
Leah Marie Sydney Surrounds, NSW

worst brand of toilets ever!

published

we have had to change 5 toilet seats in the house after only a few months because of the permanent spots and stains on the toilet seats that can't be cleaned off. we don't use any harsh chemicals either and the company claimed to have our toilets seats lab tested to shut us up, which is absolute rubbish as the same issues have occurred again. brand new home and toilets are by far the worst product in the whole house. don't waste your money, they look nice but not a good brand. I wish I could give ZERO stars.

Product Quality
1/5
Customer Service
1/5

Simply IDIOTIC

published

If you have constant dysentery then these toilets will be fine...IF however you are a NORMAL person who has NORMAL bowel habits you will be assisting with removing on EVERY FLUSH. It beggars belief that these toilets are allowed to be sold, as only a complete MORON could design a toilet this bad that gets blocked on EVERY FLUSH. This company should be BANNED from taking people’s money for their god awful toilets. AVOID AVOID AVOID

Product Quality
1/5
Incentivised Review No

Envy Shower Rail with Hand Shower - avoid PARISI at all cost!

published
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Product Quality
1/5
Customer Service
1/5
TK H.
TK H.Sydney, NSW

Linfa toilet suite

published

Purchased a linfa toilet suite few months back for my bathroom. Loving the design flushes perfect and the soft close seat the best I've seen in the market the seat can be removed easily if needed and cleaning the rimless bowl is easy too though I only have cleaned it once due to the antibacterial technology in the ceramic glazing 10 out 10 thank you parisi for an
amazing toilet.

Product Quality
5/5
Customer Service
5/5

Worst product and customer service ever

published

The Linfa toilet we got are such poorly designed that every time we flush, water splash out and get on the lids. We contacted the customer service, Kerry is very rude and doesn't care about our problem, she just sending their technician to come but not knowing what is the problem. They refuse to admit it is the design issue which cannot be fixed until their technician visited 4 times, such a waste of time. And their technician didn't seal the sewer pipe properly, so we have to suffer the smell from sewer pipe for the whole week because they refused to arrange the work in time and saying they don't care about what we are suffering

Product Quality
1/5
Customer Service
1/5
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George V
George VSydney, NSW

Parisi L’Hotel PN740P - poor quality bowl surface

published

We got two of these, bought from HN in Nov 2020 & had it for more than six months. Marketed as easy clean ceramic glaze with rimless design. Product looks good, easy clean - it is not.

Toilet is cleaned daily. Toilet bowl surface is not smooth; Everything sticks to it and requires additional flushing to dislodge and even cleaning with brush.

At a price point of $600 per unit, I would expect something better. Not happy.

In comparison, our old V&B purchased 12 years ago for around $700 - $800 still works as it should and require once a week cleaning only.

Regards,
George V

Product Quality
2/5
Incentivised Review No
Frank Ko
Frank KoSydney, NSW
  • Verified

Prompt response during warranty period

published

Soft closing worn out fast. Emailed to Customer Service and got response next working day. From there, attendance on site was arranged within one week. However the technician did not turn up within stipulated period of time, that had delayed my subsequent schedule of work.

Incentivised Review No

Very disappointing!!

published

The 1⭐️ Reviews of Parisi toilets sound familiar. Except our seat became loose and cracked within 3 months, broke within 18 months, won’t close without skewing badly. It seems the lid doesn’t actually fit properly. The retailer emailed how to fix the issue, but it didn’t work. Very disappointing!!

Product Quality
1/5
Customer Service
1/5
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Brett
BrettSydney, NSW
  • 3 reviews
  • 10 likes
  • Verified

Customer Service

published

Contacted Parisi about faulty cartridges in bathroom taps. Parisi requested some video of the issue and then were excellent in providing replacement cartridges at no cost. Excellent service provided by the team at Parisi - especially Kerry.

Product Quality
4/5
Customer Service
5/5
Houseowner Brisbane
Houseowner BrisbaneSouth East Queensland, QLD

Pretty but poor quality.

published
Incentivised Review No
Return Claim MadeNo
SCraig
SCraigSydney, NSW

Very poor quality

published

Wall mounted Parisi toilet installed as part of a renovation in 2018. Within the first 6 months the seat stained very quickly with marks that cannot be removed and after 18 months seat has come loose. Looks good however cheap and flimsy. Go elsewhere.

Product Quality
1/5
Customer Service
1/5

Questions & Answers

Leah Marie
Leah Marie asked

would like to know if any other costumers have issues with the Parisi toilet seats with spots and staining that are permanent, especially on the underside of the toilet?

2 answers
TK H.
TK H.

Hi what , chemicals are using to clean your toilet seat ?

Leah Marie
Leah Marie

I don’t use any chemicals at all.

Susank
Susankasked

Would anyone know if there is a cheaper replacement for Parisi ABC HIAZ soft close toilet seat? Parisi have quoted $325 + GST - ridiculous! Only three years old and hardly used.
Susan K

No answers
Metaxas
Metaxasasked

Constant problem with shower chrome handles collapsing. Any suggestions?

1 answer
gillrock
gillrock

Have not had this particular problem but suggest you contact Parisi directly as I found their customer service to be truly excellent

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