Pawssum

Pawssum

 Verified
4.4

414 reviews · Statistics

PositivevsNegative
85% · 35262 · 15%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Return Claim MadeYes (5) · No (318)
Product Quality
4.5 (240)
See the Best Pet Shops in 2024 as rated by Australians on ProductReview.com.au.

Reviews

414 reviews
RhondyB
RhondyBVICGreater Melbourne (Outer), VIC2 posts
 

Happy Dog, Happy Customer

Happy dog, Happy Customer Our dog is elderly with a heart problem. He gets very distressed at the best of times visiting our local vet but didn’t want to subject him to that unnecessarily. Sadly, they do not do home visits so I googled and came up with Pawssum. Very easy to book an appointment online. Tamara came and she was wonderful. Doggie got a little distressed when he realised what she was here for but overall, I was very happy with how he reacted and Tamara was exceptional. Will definitely use them again when required. Show details
Bev
BevQLDSouth East Queensland, QLD2 posts
 
Miki O.
Miki O.
 

Thank you Dr Bahaa and team

I’d like to express my sincere gratitude to Dr Bahaa for helping us with a very difficult day.

During the euthanasia process he was nothing but compassionate and supportive to both our dog Oscar and to our family.

He spent time not only explaining everything that would happen but also giving us space to grieve.

Thank you very much to Dr Bahaa and the pawssum team!

Cat
CatVICGreater Melbourne (Outer), VIC
 

Dr Stephen was amazing

We had the choice of emergency hospital or calling Pawssum when it was time for our 14 year old german short haired pointer time to leave us. He was very caring and explained the process as it occurred which was very comforting. It meant Bobby could have the family around hi in his home and not scared for his last moments. Thankyou again and I will totally use this service again for out of vet hour needs. Show details
Raewyn
Raewyn
 

Saying goodby to our previous Misty

Thank you to Dr Sha who came to our house to assist us to put our beautiful cat Misty to rest. The service was amazing and so peaceful. Thank you Show details
Milli
MilliNSWSydney Surrounds, NSW
 

Wonderful care and support for Milli

Our needs were promptly attended to. Our sick old dog was suffering and a lovely caring vet was at our home in 2hrs from our first call. Dr Beshoy was extremely gentle with our beautiful Milli. Thank you all at Passum. Show details ·  1
Amy
AmyACTCanberra 2600, ACT
 
Pawssum
Pawssum   DM   
More
Vanessa
Vanessa2 posts
 

What a joke

If you take bookings you need to make sure you have vets to cover the booking
Or better still let people know that there may not be a vet available and give them the choice to book elsewhere your service is absolutely disgusting with your recorded messages not sure how you get away with such a bad service my pug was very sick and I had a knee injury and could not drive this is why I used your service never again Show details
Pawssum
Pawssum   DM   
More
Talisa B.
Talisa B.
  Fair Incentive

Dr Julie

Thanks for today me like passum beautiful good communication and check my cat ruby my first time
Will do again thanks so much Show details ·  1
Jayne
Jayne
 

Same day service, professional and prompt

Caring prompt same day service, helped to diagnose my cat with a viral infection and give her adequate medication. Would recommend for when you require a vet at short notice :) Show details ·  1
JANAE L.
JANAE L.
 

We Love Dr Julie

We Love Dr Julie Dr Julie has an amazingly calm presence with your pets. She is so friendly and wonderful to talk to. We will always ask for her when using Pawssum. Thank you for taking such good care of our special Gizmo who is so loved by many members of our family, he’s already looking so much happier. A+ customer service Show details ·  1
Erin
Erin3 posts
 
Emma M
Emma M5 posts
  Verified

Great vet

Dr Kel was fantastic with helping us through a difficult situation with our dog. She is a very experienced vet and was very empathetic. Show reply
Cath
CathQLDSouth East Queensland, QLD3 posts
 

Heartfelt Thanks

My family want to thank Pawssum Vets for sending the amazing Dr Shagufta to help us as we said goodbye to our mum's boy Milo yesterday. From the moment she arrived at mum's, she was so caring and concerned, not only for Milo, but for all of us. Dr Shagufta made a devastating time so much more easy to handle. We can't thank you enough and will be recommending you to all our friends and family. Kindest regards, Cath Hill Show reply
Alexandra S.
Alexandra S.VICGreater Melbourne (Inner), VIC2 posts
 

Bad first impression

Found their consultant forceful - like way too urgent to get me to put my dog down tonight. Then when I was upset and said I wanted to think about it she hung up on me. Everyone should think twice before using this company if this is the first impression. Show details
Pawssum
Pawssum   DM   
More

Questions & Answers

Carmel C.
Carmel C.

Why am I being charged a cancellation fee when I rang more than 24 hours in advance and why is the fee the same amount of money as the consultation when there was no visit that is just trying to take money off people

GERMAN y Morena G.
GERMAN y Morena G.  

I am trying to book them for Rabbies vaccines but they want me to pay ahead it’s very strange??

Extra Information

The Vet Shed
Barney Bed
The Brooklyn
Pupnaps
Aquatic Supplies Australia

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.