PayPal

reported an issue with a seller ,"PEC Online" in Victoria , taking money for item and sending empty boxes to address suppling Paypal with tracking number of empty box which then closed to complaint process saying i received the box. We lost $590 and had no security or help from this company returning money . We were scammed out of. BEWARE!!!!… Read more

Dont be fooled you will get your money back,I did not and visa card states Paypal has there own agreement and would not help with money recovery.

Over the last few months I have had the same issue with PayPal deducting payments for transactions which they have declined at time of purchase. I have available funds, which is proven when 5 minutes later my account shows multiple deductions for the one purchase, which hasn't been received at the sellers end. When contacted they say it will take 72hrs to rectify, meanwhile I don't have the money to repurchase the needed products.

If I could give Paypal 0/5 I would. What a terrible service provider!! The account was deactivated yet it never received any funds. Tried to closed the account and they said I could not close it. That means they are keeping my information on file yet I no longer want to use their services. Feels like a violation of privacy. The telephone consultants will only give you text book answers over the phone. Avoid this service at all cost!!

I have had a PayPal account for over 20 years without a problem. Recently a customer ordered a $200 item from me and the next day sent me two emails asking where it was. As he was two states away, I thought I would send the tracking number to him… Read more

but before I did, he had lodged a dispute with Paypal. I explained to them that his request was unreasonable and that the goods were on their way. I escalated the dispute to try and make sure that he did not get the goods and also a refund, which paypal have done in the past. Customer received the goods and cancelled his dispute, which paypal said was resolved in my favour. Whoopee doo. Paypal have now put a hold on my account, withholding thousands of dollars of my money????????? My customers like paypal, at least some of them, but I am always chasing their errors. Has anyone ever been able to contact PayPal??? I got in touch with their computer. I had to confirm I was human!!!!

For the amount of fees I pay them, I think I am entitled to talk to a person and get some answers. But I won't hold my breath. Think I will put a surcharge on for people who pay via paypal. They are not good to deal with.

I always thought that I was safe and protected if I used Paypal, but my first time disputing a transaction proved otherwise. A seller that I purchased shoes from sent me the incorrect size. When I asked them to fix the problem I got nowhere, so I… Read more

put in a dispute through Paypal. After about a month of diliberating Paypal told me to return the shoes at my expence (interstate postage with tracking) and the seller would then refund me the money. I can't see why I should pay postage for the sellers error. All my efforts to question Paypal about their decision were just met with a list of predetermined questions, none of which fitted my situation. I will no longer be using Paypal and am now using Afterpay.

Just one more review adding to Paypal’s terrible rating. They have really gone downhill. What is the point of belonging to this company? They promise consumer protection. They deliver no protection at all. My husband was scammed by a company on… Read more

Apple(!) with very manipulative hidden practices but when we asked Paypal to investigate, it took them less than 5 minutes to ‘investigate’ the claim and refuse it. What is the point of using this service? It transfers money but there is no protection against fraud. We will be using our credit card in future, where at least you can block the fraudulent payment and they will also try to investigate the issue.

I always use Paypal as a reliable payment source. I give Paypal gold stars for everything. Very handy as a neutral mediator of interactions, especially when dealing with a Website that deals as a "warehouse" for products and goods are sent from another source. Website gives no indication that you will be dealing with another party You find out… Read more

when payment goes through and invoice appears:( :( In this case it is Brand House Direct (Thanks for your recent purchase at Brand House Direct) and supplier of shoes is YOURFIT PTY LTD :( Paypal ensures process of complaint is "fair" on both side After you contact the supplier with no resolution, PayPal gives the supplier a time limit to respond to Paypal direct and if this is ignored Paypal will refund the purchase.

I have been badly scammed twice and each time Paypal has refunded the unauthorized withdrawals. I fill in the form with record of money taken and follow their procedures and within 24 hours the money is refunded. Thanks so much Paypal.

I ordered a mop from Value Ventures Limited. I loved it when I saw it on YouTube.Ok, that's all lovely. I received an open package, which looked like it a travelled the world.Dirty.When inside was shocking. The cleaning head was 15 cm instead of 70 cm. Some funny wipes. I sent them an email...of course was no answer. Then PayPal took in their… Read more

hands. Thank you so much.There were not a lot of money because was a part payment.But if PayPal did look into scammers I would still be paying until the end.Thank you .

so Paypal restricted our business account as we needed to be identified after having the account for 13 years. They did not notify us of this nor make any attempt to contact us, we provided the information required to be told it will take 7 days to review.

I canceled a subscription with PayPal 9 months ago. The company that I had the subscription with changed their name and then charged me again, only $50, I disputed the payment and sent a screenshot of PayPal’s email showing the cancellation. PayPal sided with the seller and closed my dispute. I have now closed my account, PayPal is a joke.

Just don’t bother anymore. Once upon a time PayPal was the best way to pay for anything. I’ve been with them since they started although I am on my second account which joined in 2013. Just don’t use them. Save yourself a headache. In recent years I have had headache after headache. Refunds promised but then not delivered and when finally… Read more

delivered can take over a month. They can’t do anything from their end and say machines control it all. Finally thought they may have a good thing going with pay in four. Decided to start using it and actually bringing them in really good revenue. Then for absolutely no reason. They revoked it. I have over 15 active pay in four currently and have almost finished paying them off and have not missed a single payment. EVER. SO EVEN WITH A GOOD HISTORY OF PAYMENTS, They still took that option away and when I contacted them to ask why and if they could please reinstate it, I was given a very long copy and paste reply from the representative telling me to still use Paypal, just make full payments when buying. Derr!! I can do that myself without them. Why am I helping them when they have gone all back to front and are literally doing the wrong thing by loyal customers. Just don’t use them. Honestly. The amount of times I’ve had to take a headache tablet after dealing with this mob. PayPal has gone down the drain. Yeh may be good now if that’s what your thinking. But give them a week. I’m sure they will mess that up!! I have had more issues than thought possible in recent years, and every time I attempt to give them another try, they dash all hopes with a total Disrespect for you even when you’re doing everything right!! Will never trust PayPal again and I hope they go belly up and bankrupt like they deserve. 0 stars actually, negative 0 . Big thumbs down! Don’t do it!

Also.. special mention. They don’t refund you properly anymore either. They don’t care for the buyer. They always opt for the seller. So yeh, just do yourself a favour and find another payment method. Even when I begged them to tell me why my option of pay in four was stopped as it’s obviously showing that I am really good with repayments. They PRACTICALLY TOLD ME to use a different pay in four option.. I’m guessing like Afterpay or Klarna.. so even they don’t recommend themselves. -negative 0 stars. Deserve to go bankrupt. I’m closing my account. Outdated and crooked they are ..don’t do it! Don’t use PayPal

***and wasn’t going to mention it, but this is how bad they are. Once Good Guys was going to give me a refund after I lodged a refund with PayPal. And PayPal kept rejecting their refund (the sellers) until the sellers had to contact me personally and tell me to close the PayPal case so they could give me back my money. PayPal strongly advised against it of course. But I listened to the seller and closed the dispute and was refunded immediately by the seller. Even the seller (Good Guys Representative) told me they would be telling their customers not to use PayPal anymore. This is the honest to goodness name they are getting and have for themselves now. How messed up is that! Just save yourself the headache. When I open my online store, I will not be having PayPal as an option. I can’t wait to finalize my pay-in-fours and delete my account. They’ve made every buyer mud. You mean nothing to them. Your loyalty means nothing.

I purchased 2 items from Ozzie Mozzie online and used my PayPal account. 2 items arrived in the post with a total cost of $100.99. Expensive but I accepted that. What was not advised was that I had also signed up to a monthly subscription of $49.99 (1st payment), and then $47 per month thereafter. When checking my PayPal account after 4 months, I… Read more

noticed 4 payments that were processed beyond my expectations. Replies to my emails from Ozzie Mozzie were not forecoming so I referred the complaint to PayPal. I completed further research online and found numerous other people had been scammed. PayPal rejected by complaint for each of the 4 unauthorised payments and closed the file. This is Ozzie Mozzie illegally adding a subscription notation on the PayPal account and PayPal accepted that notation without due regard to the contract I had with Ozzie Mozzie. PayPal are therefore complicate in this scam and should have confirmed the same and taken liability for their error and reimbursed me my out of pocket expense of near $200. I have subsequently removed any reference to Ozzie Mozzie on the PayPal account subscriptions, together with any other companies, plus removed all my bank account details from Paypal's records. I would never recommend using PayPal on any subscription service and strongly suggest ever purchase made with PayPal is further checked on their system to ensure they have also not added that to a subscription service. The fact PayPal have just closed the file without due diligence, is beyond comprehensible.

I removed an old address but still the account holds its somewhere hidden! and keeps trying to revert back to old address and I got caught not rechecking the address, when why would I because I had taken the time to update in settings and already ordered several items to new address. Do better PP, admin blunders always see us as the one losing money - never you!