People Energy

Sad I left – Changed company’s after government compare web site said I would save $300-$900 a year with simply energy. My 1st 2 bills jumped up 60%, and the 3rd bill was double what I was paying with people energy. I’m switching back!! Just hoping I can get the same plan Show details

Scammers!!!! – Never heard of this company until my bank notified me of unusual activity on my account and I noticed they took money out. Have no clue how they got my details. The bank said they could have hacked into a website I used as far back as a year ago and only now tried to steal. I noticed they have a website. This is obviously a scam so please don't fall for anything to do with them!!! Show details

Star rating should include a minus option. Scammers! – I had never heard of them until they took money from my bank account. Luckily my bank saw it as a suspicious transaction and contacted me. Card is now canceled. So grateful our banks have the technology to pick up on this. So angry that there are disgusting people who try to take what is not theirs!!! Show details

One very happy customer! – I love people energy- from the great pay on time discount to the terrific customer service- its great. I expect good but they are better than that. Thanks to all who make it work so well. Show details

Good customer service and good price – I joined a few months ago and have been happy with the pricing. I had a recent query and the person I spoke to knew from the outset how to deal with my query and was very professional and timely

Good Company Helped in Saving Money – I was with Origin last year and cost almost 100pp per month in the winter. They didn't provide any saving plan until I notice them I would go with People Energy. Well, let's talk about cost. I saved 50 bucks last money. It was $141 and people energy gave me $50 discount. That's amazing. I don't need to worry about air conditioning consumption in the frozen days.

They are a scam and I sued them for what they did – They phone up my son who was at school at the time and signed him up. The woman over the phone my son could not understand her. She was half the time speaking another langue and thought he was talking to someone else. They took my power account and would not hand it back. I end up screaming at them for over an hour over the phone but still 'Mr… Read more

Sunny Day' would not have back my account. After holding onto my account for 2 weeks they cut off my power over the weekend and stated they did nothing wrong. I lost food, medication, hot water and by Monday I had no phone to the house because I had nowhere to charge it. Then turned the power on in their name again the Monday afternoon. This happens in 2019 are they are still going. I am trying to sue them but we see who that goes they like to hide behind the law. If I was you send a complaint to the Government and hopeful we can get the rotten company shut down. They have no right to take our right away like that all they want is your money.

Disgusted – This company is disgusting, I gave them 1 star because there is no zero or minus. They lie & cheat their way through their offers, the staff is rude & extremely difficult to understand their accent. Their call centre is obviously off-shore as they never answer the phone & only call back 1-3 days later way outside normal business hours. Be warned this company is the worst & a rip off. Show details

Scammers – They tell you about discount but there rate is much higher. I hade major issues with my bill and three months later after I switched they are still sending me bills . Save yourself the headaches and not sign in with this people. Show details

Finalising a Deceased Estate – Would be zero stars if possible. My late FIL was with these clowns. Called minimum 4 times to change bill to Executor name but all they have done is change the postal address. They sent a referral to Collections Agency letter and not sent a final bill. Also advised finalisation date to cut power off (with at least 3 days notice) but because… Read more

their system was down for 2 days they could not action request so i had to wait from the Friday to the Monday to have it turned off and then they are probably charging me for the new people using it all Friday , Saturday and Sunday. Tried to call them again but they won't change the bill name so looks like they'll be chasing a dead person for the amount due

account issues – Have had major issues with our account since August 2019 and they have the cheek to send overdue notice like it's our fault! We are still having problems and are tired of the nonsense so will be changing suppliers. Show details

Stay away – I have no words of what this company has cost our family. Roughly $1100 $1400 per month with solar panels!!!!!! I wish I had the energy to fight them but I have troubled teens that have my priority. Please please please stay away from this commercial scum! Show details

Scammers!! DO NOT give them your details!! – Called up to offer discounts on our electricity bills starting from next month. They also stated that there's a cap on electricity rate in Victoria and no body should be paying above that rate. I told him that I don't handle the bills, my husband does. I even offered him to go talk my husband but he sneakily refused to. I then hung up on him. He… Read more

asked for my driver's licence and Medicare number which I gave him none. Absolutely dodgy! Do Not fall for them!!

Scammers – People’s energy give them no star if l couid Absolute scammers want your Medicare and date of birth lying saying they from your energy supplier , they signed me up for an account with account number received no information from them via mail say they in Melbourne and sent Friday and what a week later still no mail crap liars arrogant Indian talks… Read more

over people if l get a bill l will be taking it straight to the ombudsman they refused to close account that l don’t want ! Beware will be taking this matter further said they will ring back pffft yet last time l rang to cancel some crap account they put me through to an arrogant Indian have forwarded all info to a friend Pi and will be taking this further NOOO company has the right to ask for Medicare or licence number NONE , lve had to inform my electricity company lm with about this scam and it’s going further preying on people like this is disgusting arrogant, nasty , rude talk over you and lie lve had to warn my bank utilities everything, not professional well lm not copping this at all , they rang back were nice and cancelled so if any issues l will take it further

Dogs!! – Had John (the manager) and one his boys call me on the 20th of Janurary 2020 from Sales, where I asked them repeatedly whether I would be signed up for anything, and they mentioned that they were just going to send me a "welcome pack" that detailed their "cheaper" rates, and that I wasn't going to be signed up for a "fixed term"contract. Several… Read more

things that threw me off: (1) was that I asked for their company website and the bloke gave me an Australian government website referring to the VDO (Vic Default Offer); and (2) as soon as we were going through the verification process, the rates that were mentioned to me were much higher than the rates I was currently on with Lumo Energy. Lastly, they did not reveal that they were an energy company until literally halfway through the verification process. After the call, I started seeing these reviews and realised how dog these guys are. Do not under any circumstances fall into the trap set by the Sales team. These guys are rats in the sewers.

- Kray K. Real

Beware!!!!! Scammers!!! Rude!!!Thieves!!! – People Energy keeps calling you and try to get your personal details. And then use your info to sign their contacts without permission. After that they’ll send the huge bills to your place. Don’t give them your details. I gave them coz I thought it’s from Government. So rude!Thieves! Go Report ScamWatch to shut down this sneaky company. Also I’ve… Read more

no idea how they get my number. Don’t pay their bills. Sneaky cheated company ever!!!!! Seriously, I don’t even want to give them one star. I’d rather give them minus millions star.

Scammers, rude, liars pretending to be from the govervnment – They are very pushy, didnt reveal they are an energy company until last minute of the phone call. Time waster dont ever give your details if they keep pressuring you just hang up! Show details

Theft from my Bank Account. No permission to withdraw several amounts. Refused to repay – People energy seem to be liars who take money from accounts without authorisation and refuse to pay it back. I do not even have an account with them. I gave permission for a set amount to cover a bill for my daughter and they took advantage and helped themselves to a further $300 which is on tape and then a separate $500. This left me with no… Read more

money to pay bills and food as it is equivalent to my pension. Numerous calls to manager and his assistant who thinks it is funny and continually lie that money refund is on the way. Check your bank accounts!. Going to police and considering civil litigation as this has caused huge stress on my terminal illness and my daughters severe epilepsy which they are aware of and have blatantly told my daughter they will return phone calls to provide repayment details which doesnt happen. She rings again and they refuse call or are extremely rude to avoid further dealing with the matter. Highly recommend not to use this company their honesty & customer service falls below 0. Cannot be trusted even at management level. No one of responsibility to resolve issue which my doctors are aware I can longer cope with.

Absolute scumbags, pretending they were from Vic Government ! Need to be investigated! – People Energy rang me saying they where from the government and talking about the default price. The had my name address and mobile number. Then I was passed over to a Senior advisor "Anna" who asked me for either my Medicare card or my licence number who tried to sign me up and then stated a disclousre that they were a stand alone company. … Read more

refused to give them and said that would not be giving these details ever. tried to sign me up as part of Vic scheme, and then had to pass over, very dodgy company!

Electricity scam – People Energy rang me saying they where from the government and talking about the default price. The had my name address and mobile number. Then I was passed over to a Senior advisor "Anna" who asked me for either my Medicare card or my licence number. I refused to give them and said that would not be giving these details ever. She was very pushy… Read more

but went quiet when I said I worked for govt dept. I told her there was no point in continuing the conversation because I would never give these details. End of call.

Scammer – As others have stated, asked me all the business regarding my energy accounts, had most of the details on file anyways, refused to give them licence/medicare etc because I'm no fool. However... I did ask them to give me the details of the TPL numbers to run their $1000 voucher promotion, which was followed by a decisive click. Show details

People Energy scam – People Energy is a scam. They ask for personal details and are very pushy. Beware of this company and don't give details over the phone. I asked them to send me a letter instead so I have a paper trail which I can use to expose them as scammers. Show details

Beware!!! Scam!!! – Don't give your details they pretend to be government initiative the number they called me from is 0388401736. disconnect the call, cheating, I will be lodging a complaint in ACCC as I don't want anyone to be coned in. Show details

I feel cheated – I feel cheated and coerced by people energy. The customer care agents are so pushy and influenced me to change to peoples energy saying that I will get 40 something discount if I pay on time. So thinking to save some I switched to peoples energy. My bad! They bill for one month with my previous provider was 66 $ and the bill from the peoples… Read more

energy if I pay on time for 15 days was 66$.. I feel totally feel cheated and they shouldn’t be allowed to ring someone up again.

Rudest c*nts from India! – Called to lure you into a huge discount. Didn't even know how they got our contact details. My is a little gullible and they where able to transfer the electricity account. We called them to cancel, rude people from India. Stay away from this company! would have chosen a negative 5 star if possible. Show details

Cheaters! – Pretended as someone calling from government agency and offered 46% discount on our existing utility bills. They told me that we would remain with our existing provider but we will get 46% discount as we pay our bills on time. They already had all of our details. These cheaters / scammers should be banned! Show details

Is this scumbags still around !!!!! – they probably are offshoot of other big companies ....!!!! They send us the collectors and they got our money with not much fight but I got news for them it won’t be next time .....!!!! Show details

Don’t stop calling – I received a call from a persuasive telemarketer, 45% discount, then passed me into her supervisor, which I was asked for a licence or Medicare card number. I didn’t pass details, they did have personal details already. Beware! I will contact my Energy provider first thing tomorrow morning.

Misleading! Dishonest! Scam!!! Beware – Pretended that they were giving 46% discount on electricity. ... To current victorian residents & energy provider. Due to paying bills on time!!! Received msg x2 days later...Stating.... I had entered into a new contract... With "People's energy!" Both rang & confronted them. They admitted to "Not being honest..." As...The people, would not… Read more

switch to them!!!"....If truthful!!!

(this conversation is supposedly "Recorded " in "People's energy" database! )

I have no doubt that they will destroy the evidence... Once having read this review!!

They are not the cheapest energy provider!!!

They can not match "Service providers".

Lastly, they wasted hours of my time that I can never get back!!

Finally.... Trust this motto....

"If something sounds too good, to be true. ....You're right!!!

Shame on you "People's energy"!!!!

Worried after their call – It was a cold call. Usually my mobile detects suspected spam but in this case it didn't show up and i took the call. This I regretted. The supervisor was pushy and demanded. I hung up after saying multiple times that I am not ok and don't understand what they're offering. He followed up with more calls and texts so I reported the number as spam.

Dodgy but also probably illegal practice – They keep calling. And when you ask to unsubscribe, they put the phone down. And ring again later as thought it is their right to call you. This has been going on for at least 12 months. Always the same 45% or so discount.

Stay away from this mob!!! – Did not disclose that they were a different energy provider but made out they were my current provider by saying their company name - and were offering me an extra discount. Eg we are ringing you because you are with Origin Energy .... Harrass you with constant phone calls.

Terrible! Be aware!! – Rang me today on this number 03 88401777. Indian accent on a very noise background. The person said he was calling in relation to the energy bill, told me that I was entitled to 46% discount from next month onwards if I pay my electricity bill on time, this is for every resident in Victoria lalala.. made himself sound like he was from the… Read more

government. Apparently he knows my name and home address so I sort of believed him in the first place. He gave me his name and a reference number, asked me to write it down saying he will activate the offer for me.

I started to feel suspicious when he continued to ask my NMI number which I do not have as I am an embedded network customer. I told him I do not have NMI but he doesn’t believe it and ask me to check my energy bill. I read out the meter number (which is not the NMI) and he got confused, said to me “I will check and confirm with you” and quickly hung up.

I ring back again pretending I got a miss call and asked who they are from. A lady said they are from “bargain offer people energy”. I hope nothing is happening to my energy account but I also contacted my current energy provider to make sure they are aware of this.

Also get ridiculous cold calls – Another call from another energy company. Such a waste of time!! Tried so many time to get off their lists, but still they call. Would not touch this company, and all others like them.

Must be a scam – Called many times and I thought I'd answer in case it was something important. Claimed that I am getting a discount for always paying my bills on time. They are not even my current energy provider. Then they proceed to ask for my address and even asked for me to confirm that I am an Australian resident and provide my Medicare number. That's when I… Read more

got really suspicious and told him that I would speak to my energy provider and sort this out later. He yelled at me and then said that he can call me back when I am free. I told him either he gives me the discount or not, I don't care but he is not getting any details from me. He then hung up.