Theft from my Bank Account. No permission to withdraw several amounts. Refused to repay.
People energy seem to be liars who take money from accounts without authorisation and refuse to pay it back. I do not even have an account with them. I gave permission for a set amount to cover a bill for my daughter and they took advantage and helped themselves to a further $300 which is on tape and then a separate $500. This left me with no money to pay bills and food as it is equivalent to my pension. Numerous calls to manager and his assistant who thinks it is funny and continually lie that money refund is on the way. Check your bank accoun...ts!. Going to police and considering civil litigation as this has caused huge stress on my terminal illness and my daughters severe epilepsy which they are aware of and have blatantly told my daughter they will return phone calls to provide repayment details which doesnt happen. She rings again and they refuse call or are extremely rude to avoid further dealing with the matter. Highly recommend not to use this company their honesty & customer service falls below 0. Cannot be trusted even at management level. No one of responsibility to resolve issue which my doctors are aware I can longer cope with.
Absolute scumbags, pretending they were from Vic Government ! Need to be investigated!
People Energy rang me saying they where from the government and talking about the default price. The had my name address and mobile number. Then I was passed over to a Senior advisor "Anna" who asked me for either my Medicare card or my licence number who tried to sign me up and then stated a disclousre that they were a stand alone company. refused to give them and said that would not be giving these details ever.
tried to sign me up as part of Vic scheme, and then had to pass over, very dodgy company!
People Energy rang me saying they where from the government and talking about the default price. The had my name address and mobile number. Then I was passed over to a Senior advisor "Anna" who asked me for either my Medicare card or my licence number. I refused to give them and said that would not be giving these details ever. She was very pushy but went quiet when I said I worked for govt dept. I told her there was no point in continuing the conversation because I would never give these details. End of call.
As others have stated, asked me all the business regarding my energy accounts, had most of the details on file anyways, refused to give them licence/medicare etc because I'm no fool. However... I did ask them to give me the details of the TPL numbers to run their $1000 voucher promotion, which was followed by a decisive click.
The reviewer stated that an incentive was offered for this review
Don't give your details they pretend to be government initiative the number they called me from is 0388401736. disconnect the call, cheating, I will be lodging a complaint in ACCC as I don't want anyone to be coned in.
I feel cheated
I feel cheated and coerced by people energy. The customer care agents are so pushy and influenced me to change to peoples energy saying that I will get 40 something discount if I pay on time. So thinking to save some I switched to peoples energy. My bad! They bill for one month with my previous provider was 66 $ and the bill from the peoples energy if I pay on time for 15 days was 66$.. I feel totally feel cheated and they shouldn’t be allowed to ring someone up again.
Rudest c*nts from India!
Called to lure you into a huge discount. Didn't even know how they got our contact details. My is a little gullible and they where able to transfer the electricity account. We called them to cancel, rude people from India. Stay away from this company! would have chosen a negative 5 star if possible.
Pretended as someone calling from government agency and offered 46% discount on our existing utility bills. They told me that we would remain with our existing provider but we will get 46% discount as we pay our bills on time. They already had all of our details. These cheaters / scammers should be banned!
Don’t stop calling
I received a call from a persuasive telemarketer, 45% discount, then passed me into her supervisor, which I was asked for a licence or Medicare card number. I didn’t pass details, they did have personal details already. Beware! I will contact my Energy provider first thing tomorrow morning.
Misleading! Dishonest! Scam!!! Beware
Pretended that they were giving 46% discount on electricity. ... To current victorian residents & energy provider. Due to paying bills on time!!!
Received msg x2 days later...Stating.... I had entered into a new contract... With "People's energy!"
Both rang & confronted them. They admitted to "Not being honest..."
As...The people, would not switch to them!!!"....If truthful!!!
(this conversation is supposedly "Recorded " in "People's energy" database! )
I have no doubt that they will destroy the evidence... Once having read this review!!
They are not the cheapest energy provider!!!
They can not match "Service providers".
Lastly, they wasted hours of my time that I can never get back!! ...Finally.... Trust this motto.... "If something sounds too good, to be true. ....You're right!!! Shame on you "People's energy"!!!!
Worried after their call
It was a cold call. Usually my mobile detects suspected spam but in this case it didn't show up and i took the call.
This I regretted. The supervisor was pushy and demanded. I hung up after saying multiple times that I am not ok and don't understand what they're offering. He followed up with more calls and texts so I reported the number as spam.
Stay away from this mob!!!
Did not disclose that they were a different energy provider but made out they were my current provider by saying their company name - and were offering me an extra discount. Eg we are ringing you because you are with Origin Energy .... Harrass you with constant phone calls.
Terrible! Be aware!!
Rang me today on this number 03 88401777. Indian accent on a very noise background.
The person said he was calling in relation to the energy bill, told me that I was entitled to 46% discount from next month onwards if I pay my electricity bill on time, this is for every resident in Victoria lalala.. made himself sound like he was from the government. Apparently he knows my name and home address so I sort of believed him in the first place. He gave me his name and a reference number, asked me to write it down saying he will activate the offer f...
Must be a scam
Called many times and I thought I'd answer in case it was something important. Claimed that I am getting a discount for always paying my bills on time. They are not even my current energy provider. Then they proceed to ask for my address and even asked for me to confirm that I am an Australian resident and provide my Medicare number. That's when I got really suspicious and told him that I would speak to my energy provider and sort this out later. He yelled at me and then said that he can call me back when I am free. I told him either he gives me the discount or not, I don't care but he is not getting any details from me. He then hung up.
Harrassing me every 3rd day
I keep getting phone calls from this company; I now answer the call and pretend to be interested to waste their time. (Sorry call center staff)
I’ve asked to be removed from the calling list around a dozen times but they still call. (I live in Tasmania so they cant even service me).
They still havent removed me.
RUDE, SCAM, MISLEADING.!!!
Had a call from people energy,
1)have to ask multiple time about what company is it before they tell me,
2)they say they have 40% off, but from what price? they didn't mention.
3) Told them my mom is available at 5:30 pm, they call it at 6:30 pm, while I explain to them that she is not available at 6:30 pm, they assume we are not interested, and say "you will not have the 40% off, bye".
If the product is true we would have checked the website.
I would say, RUDE, SCAM, MISLEADING.
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