Very bad service and Interest Rate from 9.99% to 24.99%
I have applied online for PL, the initial Interest rate was 9.99% then to resubmit it again due because they asked me to reduce the borrowed amount, they thought I was desperate, so they offered me the maximum interest rate of 24.99%.
I have an Excellent credit score and I know it, however, Pepper Money told me my score is LOW, they have determined this through an American Credit Agency! Now they told me that my Interest Rate is 24.99%, which is the maximum rate for someone with really bad credit history. I am very confused, I have great credit history, yet they are giving me a bad rate.
Still waiting for my statement of account
I applied for car loan thru a broker and got that approved thru pepper but the problem is despite paying for a year my loan amount is unchange. I checked with the staff but was given a higher amount that what i applied initially. I asked for the statement twice and assured i ll get it in 24 hours but still waiting. I am disappointed with pepper loan. First and last time. Will never go back to pepper.
Making bulk extra payments on my loan. I'm ahead thousands of dollars and they say my credit rating is great. I was about to pay the rest of my loan and the customer service lady said I will get charged an extra $600 for paying it off earlier than 2022
I am really upset as previously the financial adviser and customer service providers told me the exit fee was only $50
No value for loyalty...Existing customer
I'm an existing customer, but got refused for personal loan. no value for the loyalty, excellent history, not even 1 payment missed for almost four years. pathetic got the response after a week of applying. not to comment on interest rate, as it was too high than indicative rate. will not recommend as there are many other options.
Account is not accessible online.
Staff were great and respectful, but the system itself sucks!!! No proper app to let you access your account online. Every time I call them, they always give me the assurance to just simply click the link and I'll be alright to go. Unfortunately, none of the links emailed to me worked!! I have been ringing them for few weeks now to help me access my account online, BUT NONE OF THEM WAS ABLE TO PROVIDE ME THE CORRECT LINK. Very frustrating company!!! DO NOT BE VICTIMISED by this company!
Won’t Deal With Them Again
Customer service lady was great and understanding however pepper money are not there to help out the paying customers. Easy solution but won’t help.
So easy !!
It was so easy !!
My credit assesor, Sandra ,was very helpful & understanding of someone who's a little technoligly challenged ! & your made feel important with the personal service you receive !!
Definitely not like the big banks or more well known lenders !! My loan gas only just been approved & I've already recommended them to 3 of my workmates.
No Major Issues
Acquired the loan thru the company that sold me the bike. Only 1 minor issue, no yearly statement or any statement recieved at all and forgot who the loan was acquired from when wanting to assess pay out figure in the last 5 months of loan. Costomer service was outstanding however.
So much easier than i expected
I was absolutely stoked with the simplicity of dealing with Pepper Money. After seeing the brand on the Harli White race car last year I wasn't sue what PM were about but gave them a search anyway. When the time came to shuffle some funds the Pepper Money system was so easy to apply through and so transparent I didn't hesitate to go through with it.
From first click to last it was seamless and simple. Better than begging a bank by far. A brilliant customer experience from beginning to end.
I applied for a personel loan to help pay for my daughters wedding and am so grateful for Pepper money. The process was quick and easy and has made life so much easier and less stressful for this occasion.
I took out a Personal loan with Pepper to help pay for my upcoming wedding and the loan submission process was a breeze! Super quick and exactly what I wanted. My Fiancé and I are wrapped we can now afford the wedding we want. Thanks Pepper!
Hi, I am Mohammad. It was very nice and easy to get the approval. Very quick response. Happy to do business with them.
Vey helpful and understanding
Thanks to Pepper Money I can now sleep easier and have had a massive weight lifted off my mind
Thank you Pepper Money
Great easy service
I was actually introduced to Pepper Loans through a broker. I had heard of them prior but didn't know much of them, but the broker did assure me they are quite good. (I had used the broker a few times, so trust was built).
I has almost been a year, and I am very happy with the the product, the service has been excellent, and also, they allow me the most flexible arranges towards payments, either weekly, fortnightly or monthly on a day I choose. My previously car finance company would not budge on this.
I have to applaud Pepper for this flexibility as this help any person (or family) to budget and meet there commitments. Every payment has been deducted on time, the correct amount and never been any issues. Service likes this, invites repeat business and work of mouth referrals. Thank you Pepper!!
Other lenders don't come close.
Pepper saved my a$$again.
Cash injection required for urgent consolidation/renovation.
Personal loan approved with astute guidance & aptitude from credit assessor.
Excellent service fast!
The online application is quick easy & No fuss at all.
The service is excellent & I can't fault anything it is rare to find this in the financial industry & I can only see it getting better from here especially having staff that respect customers being treated like a number these days is the norm for most lenders but it is not the case with pepper money so bravo to you :)
Pepper Personal LoanPleasure
Relaxing at home while applying for finance - Simple to complete. A pleasure to go trough a process without IT glitches and upload problems. Personal contact for one more form please? thank you, goodbye - MONEY'S IN THE BANK.
Have a crack at PEPPER Finance
This Company has literally SAVED me financially, twice. Both instances were under rare and dire life circumstances. I had tried (a few places) to obtain financial aid and was turned away. A friend of mine who works in the Finance Industry suggested that I try PEPPER and I have never looked back. Not only did their extremely approachable and empathetic Staff save me financially, but Psychologically as well. I am forever grateful. I highly recommend PEPPER to anybody who is looking for a rapid and very satisfying solution, Helen.
Extremely pleased with how diligent Pepper were with their process in me obtaining the personal loan. It was made so easy for me to process.
The process from start to finish was very easy. All contact with Pepper Money was professional and competent with the focus on the customer.
- ‹ Prev
- Next ›